Associate Director - End User Computing
at Leading US based IT MNC
Job Description:
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business. These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
• SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
• Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
• Skills in contributing to technical roadmaps for technologies supported by End users
• High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management , Intune / JAMF
• Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
• Simplify the environment so our technology is current and delivers a great customer experience
• Responsible for the management, prioritization and execution of demand
• Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
• Manages our technology partners effectively to ensure that our services are optimized and cost effective
• Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
• Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
• Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.
Shubham Vishwakarma
Full Stack Developer - Averlon
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