Associate Director - End User Computing

About the Role

We are looking for highly motivated React Fresher Developers who are passionate about building modern, scalable web applications. If you have completed a full-stack or React development course and are eager to apply your skills in real-world projects, we would love to hear from you.

This role is ideal for individuals who are proactive, eager to learn, and ready to contribute to dynamic, collaborative teams.

Mandatory Requirements

Completed a 6-month structured certification program in one of the following:

• Full-Stack Development (MERN / MEAN / Django + React)
• React.js Development

Solid understanding of:

• React fundamentals (Hooks, Props, State, Components)
• Modern JavaScript (ES6+)
• REST APIs and asynchronous data handling
• Git / GitHub (basic usage acceptable)
• At least one completed academic or internship project demonstrating your coding skills.

Preferred / Bonus Advantage

Experience with chatbots or AI-powered conversational interfaces is a plus. This could include:

• Platforms / frameworks like Dialogflow, RASA, IBM Watson, Botpress, or OpenAI API
• Custom chatbot development using Node.js or Python
• A project demonstrating chatbot integration or implementation

Note: A chatbot-related project or feature will be considered a strong plus.

Responsibilities

• Develop responsive and interactive UI components using React.js and modern front-end technologies
• Collaborate with backend teams to integrate APIs and contribute to product features
• Participate in code reviews, testing, and deployment processes
• Continuously explore, learn, and implement new technologies and best practices

NOTE: Laptop with high speed internet is mandatory and the candidate must be based in Chennai.

Position: Estimation and Contracts Manager

Role Objective: To lead and direct the company's pre-contract and post-contract commercial functions, ensuring the preparation of accurate, competitive project tenders and the diligent management of all contractual obligations. This role is fundamentally accountable for securing profitable projects and mitigating commercial and contractual risk across all operations of Alumayer India Private Limited.

Key Responsibilities & Accountabilities:

• Estimation & Tendering Management:
• Lead the preparation and submission of all project tenders, ensuring bids are both competitive and commercially viable.
• Oversee the detailed analysis of project drawings, specifications, and Bills of Quantities (BOQ) to perform accurate cost estimations for materials, labor, and overheads.
• Direct the value engineering process to provide cost-effective solutions without compromising quality or design intent.
• Maintain and develop a robust database of costing information, supplier rates, and productivity norms.
• Contracts Administration & Governance:
• Serve as the primary authority for the review, negotiation, and finalization of all client and subcontractor contract documents, identifying and mitigating potential risks.
• Manage the complete contract lifecycle, including the administration of variations, extensions of time, and the preparation and negotiation of claims.
• Ensure all project activities and correspondence are in strict compliance with the established contractual terms and conditions.
• Provide expert contractual advice and guidance to the project execution teams throughout the project duration.
• Commercial Leadership & Reporting:
• Manage, mentor, and develop the estimation and contracts team, establishing departmental objectives and performance metrics.
• Prepare and present detailed commercial reports, cash flow projections, and risk analysis summaries to senior management.
• Develop and maintain strong relationships with clients, consultants, and key stakeholders.

Mandatory Candidate Profile:

• Education: A Bachelor's degree in Civil Engineering or Quantity Surveying is mandatory. A postgraduate qualification in Construction Management or Contract Law is highly advantageous.
• Experience: A minimum of 10-12 years of progressive experience in estimation and contracts management, with significant exposure to the façade, glazing, or specialized construction industry.
• Knowledge & Skills: In-depth knowledge of standard construction contract forms (e.g., FIDIC), tendering processes, and costing principles is essential. The candidate must possess exceptional negotiation, analytical, and risk management skills.

Reporting Structure:

• The position reports to the Commercial Director or the Chief Operating Officer.

We are seeking a motivated and results-driven Tele Sales Executive to join our sales team. The ideal candidate will be responsible for generating leads, engaging potential clients, and driving sales of our technology solutions. This role requires excellent communication skills, a persuasive approach, and a strong focus on achieving sales targets. 

Key Responsibilities: 

- 1. Outbound Calls: Contact prospective and existing customers by phone to introduce, promote, and sell products & services. 

2. Lead Generation: Identify and qualify new sales leads from provided lists, referrals, and other sources. 

3. Sales Pitch: Deliver compelling sales pitches, respond to customer inquiries, and handle objections to close sales. 

4. Customer Engagement: Build and maintain positive relationships with customers, understanding their needs and offering appropriate solutions. 

5. Data Management: Accurately record and update customer information, interactions, and sales activity in the CRM system. 

6. Sales Targets: Meet or exceed individual and team sales goals and quotas. 

7. Feedback Collection: Gather and report customer feedback to help improve products, services, and sales strategies. 

Requirements:

• Educational Qualification: BCS, MCS, BCA, MCA or equivalent degree in trade/commerce stream with domain knowledge in indirect taxation. 
• Prior work experience in tax software solution or tax advisory companies preferred.
• Ability to effectively service large portfolio of customers
• Excellence in Interpersonal Skills with strong command on spoken and written communication skills
• Ability to thrive in a multi-tasking environment

Roles and Responsibilities:

• Guide a team of customer support associates on customer issue investigation and resolution by applying understanding of GST compliance requirements, GSTN APIs, Eway Bill APIs and E-Invoicing APIs etc.
•   Logging and keeping records of customer/employee queries
• Analysing call logs so you can spot common trends and underlying problems, to guide support team
• Updating self-help documents or preparing FAQ’s, to build knowledge base of support team on issues raised by ASP Partners and Corporates.
• Ensure timely response to customers with accurate guidance for issue resolution, by measuring the performance of support team on response SLA and quality of response.
• Manage ongoing interaction with key client relationships to build the relationship to level of being the preferred and only service provider for GST compliance requirements.
• Manage monthly billing operations across customer portfolio – including a good control on receivable ageing and reporting to management on realization delays which require management intervention.
• Manage regular interaction with GST Network for customer issues. Build a strong relationship with GST Network to achieve quicker turnaround from GSTN on deliverables.
• Keep a close watch on any updates from GSTN and/or the ASP-GSP ecosystem, to convey relevant updates to our customer portfolio.