Corporate Sales – General Insurance EB - Manager

As a Customer Support Executive, you will be responsible for managing inbound calls through a dedicated support line and assisting with system-related queries. Your role involves documenting queries accurately, providing first-level support, and coordinating with the internal team for resolutions. This is a customer-facing role that requires strong communication skills, basic computer knowledge, and a service-oriented approach.

Key Responsibilities

Call Handling & Query Management

• Answer inbound calls on the dedicated support line with professionalism.

• Log and document customer/system queries accurately.

• Maintain structured records for tracking and reporting.

Basic System Support

• Provide timely and accurate first-level responses to customer queries, ensuring issues are resolved effectively.

• Guide the users through basic troubleshooting steps.

• Escalate unresolved or technical issues to the internal team.

Collaboration & Escalation

• Work closely with the internal support team to ensure timely resolutions.

• Communicate escalated issues with complete details for faster problem-solving.

• Follow up to ensure query closure and customer satisfaction.

Documentation & Reporting

• Maintain logs of queries and call outcomes for reference.

• Prepare simple reports on recurring issues and support trends.

• Share daily, weekly and monthly updates with the internal team.

Professional Communication

• Ensure clear, polite, and professional communication with customers. • Handle customer queries with patience and empathy.

• Represent SmartWinnr’s brand values in every interaction.

Key Skills required

1. Understanding of the entire Mobile Application Development lifecycle

2. Solid experience of 2 years + in building Native Swift based iOS applications

3. Excellent knowledge of iOS specific user interfaces, user experiences and guidelines

4. Working experience with MVC and MVVM architectures

5. In depth knowledge of iOS specific user experiences and human interface guidelines

6. In depth experience in implementing user interfaces for iOS - Auto Layout

7. Hands on experience working with API integration within iOS applications

8. Hands on experience working with 3rd party SDKs, Libraries and APIs

9. Experience with media streaming & playback using AV Player, AV Foundation & AV Capture

10. Experience working with analytical SDKs like Firebase Crashlytics, Branch.io etc

11. Experience with Push Messaging, Local Notifications, Background services

12. Experience in debugging errors and crashes using tools such as Crashlytics or Sentry

13. Experience with Marketing and Attribution SDKs such as Clevertap, Branch and/or Appsflyer

14. Experience in releasing applications to the Apple App Store

15. Ability to work in an Agile environment

16. An inclination towards cross platform technologies such as React Native

Location: Bengaluru

Experience Required: 2+ Year

Employment Type: Full-time

About the Role

We are looking for a passionate and motivated ** Software Engineer** with hands-on experience in the Software development (MongoDB, Express.js, React.js, Node.js,sql)**. The ideal candidate should have strong coding skills, a good grasp of modern web development practices, and excellent communication and work ethics.

Key Responsibilities

- Develop and maintain scalable web applications using the (javascript,MongoDB, Express.js, React.js, Node.js,sql)

- Collaborate with cross-functional teams to define, design, and ship new features

- Write clean, efficient, and well-documented code

- Debug and resolve technical issues across the stack

- Participate in code reviews and contribute to team knowledge sharing

- Stay up to date with industry trends and emerging technologies

Required Skills & Qualifications

- 2+ year of professional experience as a Software Developer

- Proficiency in JavaScript, ES6+, and TypeScript (optional but a plus)

- Solid understanding of MongoDB, Express.js, React.js, and Node.js

- Experience with RESTful APIs and third-party integrations

- Familiarity with version control systems like Git

- Strong problem-solving and debugging skills

- Good communication skills and a team-player mindset

- Strong sense of ownership and work ethics

Preferred Skills

- Experience with cloud platforms like AWS, GCP, or Azure

- Familiarity with CI/CD pipelines and DevOps practices

- Exposure to testing frameworks like Jest, Mocha, or Cypress

-Prior experience working in a fintech company is a strong advantage.

How to Apply ?

Fill in the form below or

You can directly walk-in to our office in Bangalore

Date: 29-03-2025

Time: 10 Am to 12 Pm

Form link: https://forms.gle/PMJMUvz48pTPZeUu5

Location: Paywize Technologies Pvt. Ltd.

M.R Complex, 7th Cross, 6th Main Rd, BTM 2nd Stage, Bengaluru, Karnataka 560076

Join us and be part of the fintech revolution!

As a Node.js Developer, you will be responsible for:

Designing, developing, and maintaining server-side applications and systems using Node.js, a JavaScript runtime environment. Your expertise in backend development, JavaScript, TypeScript, and REST APIs will play an essential role in creating efficient and powerful server-side applications.

Responsibilities:

● Design and implement efficient, secure, and maintainable server-side code using Node.js.

● Collaborate with the front-end development team to integrate user-facing elements with server-side logic.

● Develop APIs for seamless data flow between the front-end and back-end.

● Optimize application performance and ensure high availability and scalability.

To succeed in this role – you should have the following:

● Minimum of 3-4 years of experience as a backend developer.

● Must have proven experience as a Back-End Developer, with a focus on Node.js.

● Proficiency in JavaScript, TypeScript, and related frameworks (Express.js, Hapi.js, etc.).

● Experience with RESTful API design principles.

● Experience with agile development methodologies.

● Familiarity with working with at least one of PostgreSQL or MongoDB.

● Familiarity with version control systems (Git)

● Strong communication skills and ability to work collaboratively in a team.

● Strong problem-solving skills and attention to detail.

Added bonus:

● Familiarity with frontend development technologies like HTML and CSS.

● Experience working with Docker, Github Actions, and other common CI/CD pipelines

● Knowledge about AWS components (S3, EC2, Cloudfront, Redis Clusters, etc.)

Education:

Bachelor's degree in Computer Science, Information Technology, or a related field

● 1-2 years in outbound focused sales position desired; customer-oriented background

required (sales, support, customer service) in B2B preferably

● Bachelor’s degree in business, marketing, or related field

● Excellent communication and interpersonal skills

● The ability to generate leads independently.

● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach

● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision

● Knowledge of the AI industry and emerging technologies

Roles and Responsibilities:

·       Create, develop, and manage cutting-edge PHP web applications on portals and paid service platforms.

·       Create cutting-edge apps in collaboration with the User Experience (UX) group.

·       Check that the shared JavaScript, HTML, and CSS are all credible and reliable across apps.

·       Using standard development tools, create and manage all apps.

·       Use backend data solutions and expertise to expand current data service APIs.

·       From the idea stage through delivery & post-launch maintenance, you will be in charge of the whole web development lifecycle.

·       Convey all work progress, assessments, proposals, timetables, and technical and analytical difficulties properly.

·       The development process, standard components, and architecture should all be documented.

·       Keep up with the latest web development trends and technologies.

               Laravel Developer Requirements

·       Overall 5+ year experience in Laravel framework and Minimum 2 years of experience in Core PHP and object-oriented programming.

·       Experience in developing applications using Laravel frameworks.

·       Should have an excellent grasp of version control technologies, relational databases, and web service development.

·       Strong understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

·       Knowledge of code versioning tools like Git, SVN, and Mercurial

·       Familiarity with the limitations of PHP as a platform and its workarounds

·       Intentional commitment to code quality through bug fixes, refactoring, unit testing, and automation

·       Creative problem-solving skills with a focus on delivering business value quickly    

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

• Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.
• Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.
• I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Responsibilities:

• Develop user-facing features such as web apps and landing portals.
• Ensure the feasibility of UI/UX designs and implement them technically.
• Create reusable code and libraries for future use.
• Optimize applications for speed and scalability.
• Contribute to the entire implementation process, including defining improvements based on business needs and architectural enhancements.
• Promote coding, testing, and deployment of best practices through research and demonstration.
• Review frameworks and design principles for suitability in the project context.
• Demonstrate the ability to identify opportunities, lay out rational plans, and see them through to completion.

Requirements:

• Bachelor’s degree in Engineering with 10+ years of software product development experience.
• Proficiency in React, Django, Pandas, GitHub, AWS, and JavaScript, Python
• Strong knowledge of PostgreSQL, MongoDB, and designing REST APIs.
• Experience with scalable interactive web applications.
• Understanding of software design constructs and implementation.
• Familiarity with ORM libraries and Test-Driven Development.
• Exposure to the Finance domain is preferred.
• Knowledge of HTML5, LESS/CSS3, jQuery, and Bootstrap.
• Expertise in JavaScript fundamentals and front-end/back-end technologies.

Nice to Have:

• Strong knowledge of website security and common vulnerabilities.
• Exposure to financial capital markets and instruments.

Compensation and Benefits Package:

• Competitive compensation with a discretionary annual bonus.
• Performance-linked variable compensation.
• Medical insurance.

A note on location. While we have team centers in Boulder, New York City, San Francisco, Charlotte, and Mumbai, this role is based out of Bangalore

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

• Prospecting, generating, qualifying, and following up on leads and appointment setting for the external sales team
• Direct email marketing/cold calling to key clients and prospects
• Collaboratively work with the sales, and marketing team to develop lead generation strategies to generate lead opportunities with prospective customers
• Initiates lead/demand generation strategies that include inbound/outbound sales and marketing campaigns and initiatives
• Research, track, maintain, and update leads
• Develop a strong knowledge of the company’s products and services to facilitate the sales process
• Achieving sales lead generation and appointment quota

Key Responsibilities:

• Inside Sales
• Lead Generation
• Executive Email marketing and Cold calling
• International sales experience preferred
• Relevant IT/ERP sales experience preferred

Job Description

About

It is a digital first, multi-brand consumer goods company owned and operated under one house, with each of its brands working together toward one mission: To help Indians lead more fulfilling life surrounded by wellness and grace. The founders, Revant and Dhyanesh have more than a decade of experience building, advising and investing in consumer brands. This has allowed them to understand the Indian consumer in a level of detail about their health, habits, and more. The business is creating a family of purposeful brands with products that solve a particular problem for a small segment of people. Each brand provides the essentials to make an individual segment of people lead a graceful life full of purpose and wellbeing. Each brand offers high quality, responsibly-made products that are inviting and easy to use, paired with access to ongoing guidance and support.

Position: New Product Development / Procurement Manager 

• Handle personal care product development with contract Manufacturers
• Procurement and Negotiation with Manufacturers and packaging vendors 
• Experience in Business development role for Contract Manufacturer is plus
• Min 3-4 years experience in personal care contract manufacturing
• Fit for startup hustle 

Responsibilities:

-Managing NPD process right from ideation, feasibility and capability to launch of new products.
- Creating networks and timelines, identifying critical path, anchoring task forces and managing key stakeholders to deliver project milestones
- Categorizing projects based on size of opportunity and business needs to simplify, standardize and accelerate product launches in market
- Managing contract manufacturers & P2P procurement