11+ Log analysis Jobs in Chennai | Log analysis Job openings in Chennai

We are looking for a proactive and detail-oriented L1 Application Support Engineer to support end users and monitor applications in a cloud-based environment.

This is a hybrid role involving:

• End-user IT support
• Application monitoring & troubleshooting
• Basic cloud (AWS) operations

The ideal candidate should have exposure to production/application support, monitoring tools, and incident handling.

🎯 Key Responsibilities

🧑‍💼 End-User Support

• Provide first-level support via calls, emails, and ticketing tools
• Troubleshoot issues related to Windows OS (10/11) and Microsoft Office 365 (Outlook, Teams, OneDrive)
• Manage user accounts, password resets, and access provisioning using Active Directory
• Support onboarding/offboarding (laptop setup, access configuration)

📊 Application Monitoring & Support

• Monitor applications and infrastructure using tools like Amazon CloudWatch, Grafana, and Prometheus
• Respond to alerts and perform initial troubleshooting
• Analyze application logs and identify issues
• Perform basic validation of APIs and application availability
• Assist in deployment validation and smoke testing

⚙️ Technical Troubleshooting

• Perform basic network troubleshooting (DNS, VPN, connectivity issues)
• Use Linux/Unix commands for log analysis and debugging
• Identify issues and escalate to L2/L3 teams with proper analysis

🎫 Incident & Ticket Management

• Log, track, and update tickets in ServiceNow or Jira
• Ensure SLA adherence and timely resolution
• Take ownership of issues until closure or escalation
• Collaborate with DevOps, infrastructure, and application teams

Looking an experienced and organized Project Manager to oversee end-to-end project execution, ensure timely delivery, and coordinate between teams, clients, and stakeholders. The role requires strong leadership, planning, and communication skills to successfully manage projects and achieve business objectives.

Key Responsibilities:

• Plan, execute, and deliver projects within scope, budget, and timelines.
• Define project objectives, deliverables, and resource requirements.
• Coordinate with cross-functional teams (sales, operations, documentation, counseling, etc.).
• Track project progress, prepare reports, and communicate updates to management and stakeholders.
• Identify project risks, issues, and bottlenecks; implement corrective actions.
• Ensure client requirements are clearly understood and met with quality standards.
• Manage project documentation, compliance, and reporting.
• Lead, mentor, and motivate team members to achieve performance goals.
• Optimize workflows and improve efficiency in project execution.

Requirements:

• Proven work experience as a Project Manager.
• Strong knowledge of project management tools, methodologies, and reporting.
• Excellent leadership, problem-solving, and organizational skills.
• Strong communication and stakeholder management abilities.
• Ability to handle multiple projects simultaneously and meet deadlines.
• Proficiency in MS Office, project management tools (e.g., Trello, Asana, MS Project, Jira).

At BigThinkCode, our technology solves complex problems. We are looking for full-stack engineer to join our Microsoft capability teams at Chennai.

Our ideal candidate will have expert knowledge of software development processes, programming and problem-solving skills. This is an opportunity to join a growing team and make a substantial impact at BigThinkCode.

Please see below our job description, if interested apply / reply by sharing your profile to discuss.

Company: BigThinkCode Technologies

URL: https://www.bigthinkcode.com/

Work location: Chennai (work from office)

Experience: 3 – 4 years

Joining Time: Immediate-3 weeks

Programming Skills Required:

• Proficiency in C#, .NET Core, MVC
• Familiar with Data Structures & Algorithms, Object Oriented Programming basics.
• Hands on Problem Solving and Debugging skills.

Framework Required:

• EF Core
• Experience in OOJS, JavaScript, HTML, CSS, and at least one modern frontend framework like React/ Angular/ Vue.

Deployment And Devops Basics Required:

• Cloud (AWS), Docker
• Good to Have: Azure DevOps

Database Required:

• Relational (SQL Server), NoSQL, ORMs

Benefits

• Medical cover for employee and eligible dependents.
• Tax beneficial salary structure.
• Comprehensive leave policy
• Competency development training programs.

About company

It is a fast-growing SaaS startup in the customer onboarding category and has raised $21M in capital (https://twitter.com/RocketlaneHQ/status/1483821563195850753">we rapped about it!) from global VCs such as 8VC, Nexus Venture Partners, Matrix Partners India, and super angels like Gokul Rajaram and Girish Mathrubootham.

Thanks to the rapid early traction and customer love the product has garnered globally from the likes of LinkSquares, AppCues, ContractPodAI, Chargebee, parcelLab, etc., we have been recognized as a Leader in the Client Onboarding category on G2 within six months of product launch.

With a mission to deliver chaos-free, consistent, accelerated, and delightful customer journeys through its purpose-built software the company was founded in April 2020 by second-time entrepreneur trio - Srikrishnan, Vignesh, and Deepak. Previously, the trio built a successful in-app messaging startup that was acquired by Freshworks (NASDAQ: FRSH) in 2015.

We became the https://www.producthunt.com/posts/rocketlane"> #1 Product of the Day on Product Hunt on the day we launched it. We are now building a global and diverse workplace that will empower passionate problem-solvers to innovate, collaborate, do their best work, and see the next phase of hyper-growth together!

What’s the opportunity?

Are you a front-end developer looking to fast-track your learning and growth? Have you looked at world class products like Asana, Notion, or Airtable, and felt “I wish I were part of the early team that built these products”?

We’re a team that has previously built and rolled out globally successful SaaS products used by tens of thousands of customers. We’re laser focused on delivering a world class new product again, and looking for an ambitious front-end engineer to join our existing team of 9 engineers.

If it excites you to think of a fast paced start-up environment, building something big from scratch, breaking down new problems, creating well structured UI components, executing on pixel perfect design, paying great attention to every little interaction detail, and doing demos of your work every Friday with a happy and passionate team, then this is the right opportunity for you.

Some of the tech problems you get to work-on as a front-end developer would include building real-time collaboration experiences across our product, building live document editing and modern spreadsheet experiences from scratch, creating flexible new Kanban-style views of work tasks, and crafting cool new UI components and interactions that we will use across our product.

About you:

• Knowledge in the following areas
  • React
  • SPA Framework patterns
• Hands-on experience in HTML, CSS, SASS & Object Oriented Javascript
• Worked with features provided by browsers (Caching / Storage / Compatibility etc )
  
  

Nice to have:

• Familiarity with AWS
• Experience with startups or early stage teams
• Knowledge of module bundlers like Webpack

What’s in it for me?

• Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
• Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the https://www.linkedin.com/feed/hashtag/?keywords=rocketlane_meet_the_team">MTT(Meet The Team) videos on our LinkedIn.
• Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
• Growth: You could easily and quickly transition into other sales roles you might like.
• Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
• Monetary rewards and benefits: Competitive salary, flexible leave policy, and more!

As a Network Engineer at Propel, you will play a vital role in designing, implementing, and maintaining our network infrastructure to ensure optimal performance, security, and scalability. You will work closely with cross-functional teams to develop and support network solutions that align with business objectives and industry best practices.

Responsibilities 

• Design, implement, and maintain network infrastructure, including LAN, WAN, and wireless networks, Site to Site and Client to Site VPN to support business operations and growth.

• Develop and implement network security strategies, including firewall policies, intrusion detection and Prevention (IDS/IPS), access control and CCTV systems, to safeguard company data and resources.

• Configure, troubleshoot, and optimize network devices such as routers, switches, firewalls, High availability, L3/L2/PoE Switches and load balancers, QoS.

• Configure VLan and segregate access between different teams

• Perform hardware troubleshoot such as port failure, system crash, hardware failure etc.,

• Design and implement patch panels and cabling

• Monitor network performance and ensure system availability and reliability. Identify areas for improvement, implementing network optimization and redundancy solutions as needed.

• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations

• Collaborate with other IT teams to evaluate and recommend networking solutions for application and infrastructure projects.

• Implement security tools, policies, and procedures in conjunction with the company’s security team

• Perform network maintenance and system upgrades including service packs, patches, hot fixes, firmware and security configurations

• Monitor system resource utilization, trending, and capacity planning

• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Monitor network performance on the availability, utilization, throughput, jitter and latency and test for weaknesses.

• Perform Vulnerability assessment Pen testing at network level and mitigate issues

• Create and maintain network documentation, diagrams, and configurations.

• Knowledge of common security vulnerabilities and OWASP vulnerabilities

• Provide support for critical network incidents on shift basis to support 24x7 model on need basis.

• Exploring automations to integrate for managing networks and provide timely network alerts

• Use ticketing system to document requests, track changes, and explain resolutions

Requirements:

• Bachelor's degree in computer science, Engineering, or a related field.

• 4+ years of experience as a Network Engineer or similar role, with a focus on implementing and managing complex network environments.

• Deep understanding of networking protocols, such as DNS, DHCP, CIDR, IPSEC TCP/IP, BGP, OSPF, and MPLS.

• Proficiency with network hardware, including routers, switches, firewalls, and load balancers from vendors like Fortinet, Cisco etc.,

• Strong knowledge of network security best practices and technologies, such as firewalls, VPNs, and intrusion detection systems.

• Experience with network monitoring and management tools

• Excellent troubleshooting and problem-solving skills and a commitment to continuous improvement.

• Strong communication and collaboration skills, with the ability to work effectively in a fast-paced, agile environment.

Nice-to-Have:  

• Relevant networking certifications, such as CCNP, CCIE, JNCIP, or JNCIE.

• Experience with software-defined networking (SDN) and network automation technologies, such as Ansible, Python, or REST APIs.

Others:

• Common application/ web security and OWASP vulnerabilities

• Encryption algorithms to protect sensitive information

• PII, PCI, HIPPA, and GDPR compliance and how to implement

• Finding the vulnerabilities of the third-party components/ libraries

• Understanding security breaches of data-in-transit and data-at-rest and its implementation

Responsibilities  

• Writing code to solve moderate to complex domain problems for various product and solution areas.

• Developing web application- Writing Unit test.

• Come up with designs and prototypes for pre-design and feasibility study activities

Requirements

• Expertise in JavaScript, JQuery and ASP.Net

• Hands-on experience working with Microsoft SQL Servers.

• Minimum one year of experience in React JS is a must

• Should be able to use Web API.

1. Building up and leading the Testing Team to the success of project
2. Defining the scope of testing within the context of each release / delivery
3. Deploying and managing resources for testing
4. Applying the appropriate test measurements and metrics in the product and the Testing Team
5. Planning, deploying and managing the testing effort for any given engagement.

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards the business objective.
4. Should have past experience of program management
5. Strong communication skills.
6. Must be flexible to work in overlapping times with US PST timezone.