11+ Log analysis Jobs in Bangalore (Bengaluru) | Log analysis Job openings in Bangalore (Bengaluru)

A BIT ABOUT US

Appknox is a leading mobile application security platform that helps enterprises automate security testing across their mobile apps, APIs, and DevSecOps pipelines. Trusted by global banks, fintechs, and government agencies, we enable secure mobile experiences with speed and confidence.

About the Role:

We're looking for a Jr. Technical Support Engineer to join our global support team and provide world-class assistance to customers in the US time zones from 8pm to 5am IST. You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams.

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during US business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station. 

Good to have skills:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Compensation

• As per Industry Standards

Interview Process:

• Application- Submit your resume and complete your application via our job portal.
• Screening-We’ll review your background and fit—typically invite you on cutshort for a Profile Evaluation call (15 mins)
• Assignment Round- You'll receive a real-world take-home task to complete within 48 hours.
• Panel Interview- Meet with a cross-functional interview panel to assess technical skills, problem-solving, and collaboration.
• Stakeholder Interview- A focused discussion with the Director to evaluate strategic alignment and high-level fit.
• HR Round- Final chat to discuss cultural fit, compensation, notice period, and next steps.

Personality Traits We Admire:

• A confident and dynamic working persona, which can bring fun to the team, and a sense of humour, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follow timelines and absolute commitment to deadlines.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to train and develop our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first-hand.

We are looking for a Full Stack Engineer for a client of ours, that is headquartered in USA and is operating in the field of health tech space, offering an innovative solution for dominate health issues. The company is well funded and backed by investors like Sequoia Capital.

They are looking for people who are interested to join their company and help them make an impact on their product development and growth.

In this role you will be part of the Product Engineering Team, and will be responsible for working with cross functional teams.

Experience Required

5+ years experience, having worked on both frontend and backend development - hands on development experience from front end, middle tier and back end.

3+ years of experience building Restful web service using node.js

3+ years of experience for writing batch/cron jobs using Python and shell scripting

3+ years of experience in web application development using javascript and ReactJs

Have understanding of javascript, Typescript, HTML, CSS, JSON, Rest based applications

Experience in database techs - mongodb, mysql, redis, elastic search

Experience of building applications deployed on the cloud using AWS, Docker and kubernetes

Good to have : - understanding of code versioning tools like Git

Experience or understanding of JS based build tools like Grunt, Gulp, Bower, Webpack and NPM

Good communication, willingness to work in a diverse team, and a fast paced environment would be a requirement to be successful in this role.

Education Experience

Degree in Computer science would be preferred / equivalent professional experience in product companies.

Required skills:

1. Backend: Core Java, Spring Boot, Microservices, Hibernate/JPA, Data Structure and Algorithms, and Restful Web Services
2. Front end : HTML, CSS, JavaScript, jQuery, Vue.JS,  NuxtJS ,Vue-router, Vuex 
3. Database : MySQL
4. Version Control Tool: Git
5. Cloud Service: AWS

Job Description:

• Commercial experience using the Full stack Java Development
• Should be strong on basics of core Java - Basic Oops concepts, String, Collections, Exceptions, Interface, Inheritance
• Spring Family - Spring Boot, Spring Core
• Experience in creating Microservice using REST & Spring Boot
• Should be familiar with UI HTML, CSS, JavaScript, Vue.JS framework
• Hands-on experience on Oracle or SQL Server database
• Knowledgeable in AWS
• Agile Experience: Should be able to understand Scrum ceremonies and able to demonstrate experience in Agile

Applicant must have a min of 4 years of experience as a Java Developer and a Min of 2 years on Spring boot, Augular knowledge must, having an experience in Angular would be an added advantage.

Detailed JD

Resources with below skill sets :

- Angular JS

- Spring MVC

- Spring Boot

- Hibernate

- PostgreSQL

- Drools

- SVN

- Jenkins

- SonarQube

- Foresighted & good judgement in problem solving.

- Capable of paying attention to detail.

- Good analytical and logical thinking.

- Prioritizing and organizing

- Team Player with positive attitude.

- Process knowledge/Technical expertise

- Good Written and Verbal communication Skills

- Analyse & understanding of the SRS.

- Report queries on the SRS/Requirement.

- Prepare low level design document

- Prepare Unit test cases