Backend Developer at Rocketlane · Chennai · 2 - 5 years · Raised funding · Posted 8 Apr 2022

Rocketlane is building a unified workspace that enables customers to collaborate on onboarding projects. Rocketlane streamlines work collaboration and communication with customers across projects, both real-time or async. It features visibility, consistency, customer experience, collaboration, and productivity. It was launched in 2020 and is based
in Walnut, California, United States.

About Rocketlane
About
Rocketlane is purpose-built software to accelerate and streamline implementation and customer onboarding. Watch this quick intro: https://www.youtube.com/watch?v=QuYCw7bgGJ4
With its unified workspace, it’s easy to collaborate with customers and deliver projects consistently, transparently, and delightfully.
Moreover, Rocketlane helps you automate repetitive tasks and identify patterns across multiple projects to drive your execution strategy. We accelerate your time to value, improve visibility, and help you deliver 5-star experiences to your customers.
Connect with the team
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Location – Bangalore
Work Mode - Hybrid
Shift – 3 PM to 12 Am IST
Job Description:
- Administer and support Windows-based collaboration tools and infrastructure.
- Manage and maintain Slack workspace configuration, user provisioning, permissions, channels, and policies.
- Support and configure third-party applications and integrations that connect with Slack.
- Troubleshoot issues related to collaboration platforms, messaging, notifications, bots, and integrated applications.
- Coordinate with IT, security, and business teams to implement collaboration solutions aligned with company needs.
- Maintain documentation for collaboration systems, configurations, and support processes.
- Monitor system performance, usage, and service health for collaboration tools.
- Assist with rollout of new collaboration features, tools, and automation workflows.
- Bachelor’s degree in Information Technology, Computer Science, or related experience.
- Experience administering Windows environments in an enterprise setting.
- Hands-on experience with Slack administration.
- Knowledge of applications that integrate with Slack, such as ticketing, productivity, conferencing, monitoring, or workflow tools
- Familiarity with Active Directory, Microsoft 365, or related enterprise platforms
- Strong communication and organizational skills.






