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Zenius IT Services Pvt Ltd logo
L1 AWS Support+ Ticketing tool+ Incident, Patch, Log management
L1 AWS Support+ Ticketing tool+ Incident, Patch, Log management
Zenius IT Services Pvt Ltd's logo

L1 AWS Support+ Ticketing tool+ Incident, Patch, Log management

Sunita Pradhan's profile picture
Posted by Sunita Pradhan
2 - 3 yrs
₹2L - ₹6L / yr
Hyderabad, Chennai
Skills
skill iconAmazon Web Services (AWS)
Incident management
Log analysis
Patch Management
ServiceNow
Office 365
Troubleshooting

šŸ”‘ Core Responsibilities

  • Troubleshoot Windows OS & Microsoft 365 (Outlook, Teams, OneDrive)
  • Manage user accounts & access (Active Directory)
  • Handle L1 support issues (hardware, software, network basics)
  • Track incidents in ServiceNow/Jira and meet SLAs
  • Support user onboarding/offboarding

🧠 Key Skillsets (Must-Have)

  • 2–3 years IT Support / Helpdesk experience
  • Strong in Windows 10/11 & Office 365
  • Basic AWS exposure (mandatory)
  • Knowledge of Active Directory & networking (DNS, VPN, Wi-Fi)
  • Experience with ticketing tools (ServiceNow/Jira)
  • Basic Linux/Unix knowledge
  • Good communication & problem-solving skills


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Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About Zenius IT Services Pvt Ltd

Founded :
2019
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

At Zenius IT Services, we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.


Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.

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Candid answers by the company

What does the company do?
What is the location preference of jobs?

we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.


Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.

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QA Engineer (Automation + Manual – Web, API & Full-Stack Quality)

šŸ“ Surat, India | šŸ’¼ Full-Time | šŸ“… 5-Days Working | 🧠 2–5 Years Experience


Surat Local Candidate Only.


Job Description:

Skyline Infosoft is seeking a QA Engineer (Manual/ Automation) who can own quality across the full stack - frontend, API, and backend. The ideal candidate will be responsible for designing test strategies, building automation frameworks from scratch, performing root cause analysis across layers, and collaborating with developers and architects to ensure production-grade quality.


Manual Testing Responsibilities:

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Regards,

Skyline Infosoft

Read more
SAAS Industry
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JOB DETAILS:

-Ā Job Title: QA Team Lead

-Ā Industry: SAAS

-Ā Experience: 8-10 years

-Ā Working Days: 5 days/week

-Ā Job Location: Surat

-Ā CTC Range: Best in Industry

Ā 

Required Skills: QA Process Setup & Strategy, Team Leadership & People Management, Manual Testing Expertise (SaaS Focused), QA Tools & Bug Tracking Proficiency

Ā 

Criteria:

1. Must have 8–10 years of QA experience in B2B SaaS.

2. Must have 3–5 years of experience as a QA Lead or QA Manager (leading and managing a QA team).

3. Must have strong hands-on manual testing experience (UI/UX + API testing).

4. Must be able to set up QA processes from scratch for SaaS products.

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6. Must have strong knowledge of regression, smoke, and sanity testing.

7. Must have experience using ClickUp, JIRA, or similar tools for test case and bug management.

Ā 

DescriptionĀ 

Profile Overview:

We are looking for a skilled and hands-on QA Team Lead to manage our Quality Assurance team and help improve the overall product quality. This role includes both leadership and practical testing responsibilities. The ideal candidate should be able to set up strong QA processes from scratch, guide the QA team, and ensure smooth and successful product releases. Experience in B2B SaaS, especially in the hospitality industry, will be a plus.

Ā 

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Ā 

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Ā 

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Ā 

Education and Experience:

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₹10L - ₹12L / yr
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You need to be entrepreneurial in mindset, outcome-oriented, and have a demonstrated track record of creating step-change growth for B2C business and driving online sales and digital engagement.Ā 

The founder has piloted the project till now and wants to strengthen the leadership team to build growth momentum and get a motivated individual to lead the front-end of the business.Ā The role will have the thrills and challenges that go with working in a startup, driving value, dealing with limited resources.Ā 

If the role excites you and you are looking to work with a mix of fixed salary and equity ownership, get in touch with us

Read more
Amlgo labs
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Mamta Sinha
Posted by Mamta Sinha
Remote, Bengaluru (Bangalore), NCR (Delhi | Gurgaon | Noida)
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₹2L - ₹8L / yr
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skill iconJava
iam
Exp 1-5 years
Job location Bangalore, Gurgaon
Notice period- 30 days

Job Role/ Your future duties and responsibilities :

- To develop IDM application using Sailpoint and Java, participate in requirement Analysis and Design, Perform Unit testing, provide 3rd Level Support for Sailpoint applications.

Required qualifications to be successful in this role :

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- 2-6 Years of experience in designing and implementing Identity and Access Management systems using Sailpoint.

- Good hands on experience with SailPoint IIQ 7.0

- Very good Java programming skills

- Should have understanding of Code deployment process

- Should have exposure in agile projects

- Should have knowledge on Code Deployment Process

- Required extensive troubleshooting experience to provide L3 Support.

- Should have good understanding of Identity & Access Management concepts

- Knowledge on any other IAM tools are added advantage
Read more
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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