L1 AWS Support+ Ticketing tool+ Incident, Patch, Log management

Key Responsibilities

Backend Development

• Design, develop, and maintain scalable backend services using Rust, Python, and TypeScript.
• Build high-performance microservices and APIs for AI-driven products.
• Develop fault-tolerant, secure, and maintainable distributed systems.
• Design event-driven architectures and asynchronous processing pipelines.
• Implement caching, message queues, and database optimization strategies.

AI & Machine Learning Integration

• Build and maintain backend infrastructure supporting LLMs, Generative AI, RAG systems, and AI Agents.
• Integrate models from providers such as OpenAI, Anthropic, Gemini, and open-source LLMs.
• Develop vector search solutions using Pinecone, Weaviate, Qdrant, or similar technologies.
• Build AI workflows for content generation, summarization, sentiment analysis, and conversational intelligence.
• Optimize AI inference pipelines for performance and cost efficiency.

System Architecture

• Design scalable architectures capable of handling high traffic and large volumes of data.
• Develop real-time processing systems and data pipelines.
• Implement observability, monitoring, logging, and alerting mechanisms.
• Drive performance tuning and latency optimization across services.

Cloud & DevOps

• Deploy and manage applications on AWS, GCP, or Azure.
• Work with Docker, Kubernetes, CI/CD pipelines, and Infrastructure as Code.
• Ensure system reliability, security, and scalability. 

Job Description: Project Manager

Experience: 7+ Years

Job Location: Nr. Iskcon Mega Mall, SG Highway, Ahmedabad (WFO Only)

Job Description:

We are looking for an experienced Project Manager (PM), responsible for owning projects from start to finish. This role would involve managing the client relationship from an initial discovery process, through solution design and delivery, ensuring that deliverables are high-quality, optimally solve the client’s problems, and are delivered on time and on budget. The PM’s goal is to ensure that the end-to-end experience of working exceeds the client’s expectations.

What you will be doing:

• Liaise with clients and other stakeholders involved to determine and document the scope of the project.
• Collaborate with team members to prepare estimations for the project.
• Create project plans from the scope of work after collaborating with the internal team. 
• Regular management of tasks, allocation, prioritization and due dates for smooth execution of the project.
• Plan and execute daily scrum across multiple projects.
• Track project plans to ensure milestones are met on a consistent basis.
• Ensuring the requirement documentation is created properly and managed.
• Communicate project status with management, team members, and other stakeholders on an ongoing basis. Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to the project work plan. 
• Manage changes to the scope, schedule, costs, and timelines for the project.
• Prepare for and facilitate client meetings
• Facilitate clear communication as a single point of contact from the client to the team. 
• Create and maintain project documentation.
• Participate in project retrospectives and work closely with the management team to regularly improve protocols and processes.

Must Haves:

• Minimum 7+ years of experience in an IT Service company with exposure to managing multiple International Projects at a time. .
• Technical Educational background is a must; B.E/BTech. 
• Excellent communicator. You must be fluent in speaking and writing English.
• Skilled in project management and decision making.
• Experience with Agile process and methods.
• Experience in working closely with multiple stakeholders like Designers, Developers, QA Leaders, etc. 
• Ability to collaborate and work with people from different backgrounds/skillset.
• Proficient with Microsoft Office and Google Suite applications. Experience working with project management tools like JIRA/ Asana / Click Up / Trello
• Requires very little direction.

Job Description: Admin Associate (Office Operations)

We are looking for a versatile, proactive Admin Associate to serve as the backbone of our office operations. This is an "end-to-end" role—meaning you’ll be the go-to person for everything from ensuring the coffee machine is humming to streamlining the onboarding process for new hires.

If you are a master of multitasking who enjoys building organized systems out of chaos, we want to hear from you.

Core Responsibilities

1. Office Facilities & Maintenance

• The Housekeeping Check: Oversee daily cleaning schedules and janitorial staff to ensure a pristine, professional work environment.
• Vendor Management: Act as the primary point of contact for office vendors (AMC providers, repairs, electricity, water, and internet).
• Inventory Control: Maintain stock levels for office supplies, pantry essentials, and stationery.

2. HR Operations & Onboarding

• Access Control: Handle ID card curation, including data collection, printing coordination, and access level programming.
• Documentation: Assist the HR team with physical and digital filing, background check coordination, and attendance tracking.

3. IT Asset & Resource Management

• Asset Lifecycle: Manage the procurement, tagging, and tracking of IT assets (Laptops, monitors, peripherals).
• Allocation: Responsible for the hand-over and take-over of assets during employee movements (joining/exit) using an asset register.
• Basic Troubleshooting: Act as the first line of defense for minor office tech issues before escalating to remote IT support.

4. Staff & Front Desk Coordination

• Support Staff Management: Supervise security personnel and housekeeping staff to ensure adherence to office protocols.
• Visitor Management: Greet guests and manage incoming/outgoing couriers and mail.

Requirements & Qualifications

• Experience: 0–4 years in Office Administration, Facilities Management, or a dual Admin/HR role.
• Tech Savvy: Proficient in Microsoft Office/GWS (specifically Excel for asset tracking) and comfortable learning HRIS or Inventory Management Softwares.
• The "Fixer" Mentality: High level of ownership; you see a problem and solve it before being asked.
• Communication: Clear, professional verbal and written communication skills.
• Education: Bachelor’s degree in Business Administration, HR, or a related field.

Note to Applicants: This role requires a physical presence in the office and a "no task is too small" attitude. We value efficiency, transparency, and a good sense of humor under pressure.

We are hiring for the role of Video Editing. If you are interested, please submit your resume and previous work

Overview:

We are seeking a highly skilled and results-driven Performance Social Media Marketer with expertise in Facebook and Meta Ads to join our dynamic team. The ideal candidate will be responsible for developing and executing strategic advertising campaigns on Facebook and Meta platforms to drive performance metrics and achieve business objectives.

Responsibilities:

1. Campaign Strategy: Develop comprehensive advertising strategies on Facebook and Meta platforms to meet performance goals, including audience targeting, budget allocation, ad creative optimization, and campaign scheduling.
2. Ad Creation and Optimization: Create compelling ad copies, images, and videos tailored to specific target audiences. Continuously monitor and optimize ad performance based on key performance indicators (KPIs) such as CTR, CPC, CPA, and ROAS.
3. Audience Targeting: Utilize advanced targeting capabilities and audience segmentation techniques to reach relevant users and maximize campaign effectiveness. Leverage audience insights and data analytics to refine targeting parameters and improve ad relevance.
4. Budget Management: Manage advertising budgets effectively to ensure optimal allocation and maximum return on investment (ROI). Monitor campaign spending and adjust budget allocations based on performance trends and objectives.
5. A/B Testing: Conduct rigorous A/B tests on ad creatives, audience segments, ad placements, and other variables to identify high-performing strategies and optimize campaign performance continuously.
6. Performance Analysis and Reporting: Analyze campaign performance data using Facebook Ads Manager and other analytics tools to derive actionable insights. Prepare regular performance reports and presentations for key stakeholders, highlighting key metrics, trends, and optimization opportunities.
7. Stay Updated: Stay abreast of industry trends, platform updates, and best practices in social media advertising, particularly on Facebook and Meta platforms. Proactively identify new opportunities and emerging trends to enhance campaign effectiveness and stay ahead of the competition.

Testing Lead

Roles and Responsibilities
We are looking for a highly-skilled test automation engineer to automation testing. Who has experience in Selenium with Either Java/C#/ Python.

• Working experience of a minimum of 6+ years in Test automation using Selenium or other similar tools.
• QA experience with manual testing of web sites, web services and backend applications in windows.
• Working knowledge on tools like Jenkins, JIRA and Github.
• Contribute towards the automation of performance flows using JMeter.
• Should have Positive Attitude to Learn the Functionality of Application with quick turn-around time.
• Record problems and issues in accordance with the project's problem and issue management plans.
• Creating, enhancing, debugging, and running the test cases.
• Work with the application team to resolve any issues that arise out of the testing process.
• Participate in the release control process (when the application is transferred from the build team to the test team) to ensure that solutions meet business requirements.
• Good understanding and experience in Agile test automation frameworks and approaches.
• Strong in Testing methodology, test framework design experience.
• Strong analytical and problem-solving skills.
• Understanding of QA methodologies, life cycle and processes
• Positive and energetic work attitude.
• Well-organized and disciplined, but also adaptable approach to work.
• Able to multi-task and manage numerous deliverables effectively.
• Strong written and communication skills.
• Having good experience of team handling.

**Work from office. Location: Kolkata
**Interview: Face to face interview

• Leads a project end-to-end and collaborates across functions. Drives planning, estimation and execution.
• Understands requirements well and comes up with efficient design
• Develops complex, well backed and bug-free products. Estimates accurately.
• Takes well-reasoned tech decisions keeping in mind goals and trade-offs
• Becomes a go-to person in more than one area. Provide technical mentoring to team
• Communicates clearly, gets clarifications and establishes expectations for all parties
• Helps establish SDLC best practices and high standards of code quality
• Demonstrates excellent problem solving & debugging skills
• Proactively identifies and resolves issues in requirements, design and code
• Perform peer code reviews and help us all get better.