
L1 AWS Support+ Ticketing tool+ Incident, Patch, Log management
š Core Responsibilities
- Troubleshoot Windows OS & Microsoft 365 (Outlook, Teams, OneDrive)
- Manage user accounts & access (Active Directory)
- Handle L1 support issues (hardware, software, network basics)
- Track incidents in ServiceNow/Jira and meet SLAs
- Support user onboarding/offboarding
š§ Key Skillsets (Must-Have)
- 2ā3 years IT Support / Helpdesk experience
- Strong in Windows 10/11 & Office 365
- Basic AWS exposure (mandatory)
- Knowledge of Active Directory & networking (DNS, VPN, Wi-Fi)
- Experience with ticketing tools (ServiceNow/Jira)
- Basic Linux/Unix knowledge
- Good communication & problem-solving skills

About Zenius IT Services Pvt Ltd
About
At Zenius IT Services, we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.
Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.
Candid answers by the company
we specialize in delivering top-tier Professional Services for industry-leading platforms such as Avaya, Cisco, Genesys, Amazon Connect, Five9, and NICE inContact.
Our expertise extends to Digital Engineering Solutions powered by AI and Machine Learning, helping businesses drive innovation and achieve excellence.
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We are looking to expand our existing Python team across our offices in Surat.
The requirements are as follows:
1) Familiar with the the Django REST API Framework.
2) Experience with the FAST API framework will be a plus
3) Strong grasp of basic python programming concepts ( We do ask a lot of questions on this on our interviews :) )
4) Experience with databases like MongoDB , Postgres , Elasticsearch , REDIS will be a plus
5) Experience with any ML library will be a plus.
6) Familiarity with using git , writing unit test cases for all code written and CI/CD concepts will be a plus as well.
7) Familiar with basic code patterns like MVC.
8) Grasp on basic data structures.
About us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who believe Moshi Moshi is an experience rather
than a company.
Job Role -Ā Social Media Executive
Experience Level -Ā 1 year
Location -Ā Bangalore
Responsibilities:
ā Create Campaign Strategies and monitor the execution to achieve the brand objective
ā Objective Identification and delivery via curating the best digital strategy
ā Managing and Supervising Facebook ads, Instagram Ads, Twitter Ads, and Linkedin Ads
ā Handling social pages of Instagram, Facebook, LinkedIn, etc.
ā Develop, implement and manage a brand's social media strategy on a monthly basis.
ā Define the most important social media KPIs.
ā In-depth knowledge of paid marketing and daily implementation, reporting, and running of paid marketing on all social platforms.
ā Measure the success of every social media campaign, as per required metrics
ā Stay up to date with the latest social media best practices and updates
ā Work with copywriters and designers to ensure content is informative and appealing or has relevant writing capability.
ā Monitor SEO and user engagement and suggest content optimization.
ā Communicate with industry professionals and influencers to create a strong network via social media.
ā Provide constructive feedback to the team and train them to achieve desired results.
Skills Required:
- Proven experience as a Sales Executive in the freight forwarding or Custom Clearance or Shipping or logistics industry
- In-depth knowledge of international logistics including but not limited to freight forwarding processes, Jargons, regulations, and industry standards
- Excellent verbal and written communication skills especially in English
- Demonstrated ability to convert new customers and meet sales target
- Should have experience in handling face-to-face sales meetings i.e meeting with clients and building relationships and understanding their needs.
- Strong negotiation & closing skills
- Customer- centric approach with a passion for building and maintaining client relationships
- Self motivated and results oriented
KRAs
- Identifying and Building new customers
- Answering inbound queries with technical know-how and expertise
- Prepare and present competitive proposals and contracts to clients
- Identify and target potential clients in various industries by analyzing data
- Doing and Maintaining strong follow-ups and meetings to ensure the client is well catered to and responded
- Fixing appointments and creating schedules and meetings for approaching the right set of targeted clients
- Develop and implement effective sales strategies to achieve revenue targets.
- Maintain and expand relationships with existing clients.
- Meet or exceed projected sales numbers by closing clients and negotiating contracts
- Stay updated on industry trends, competitors, and market conditions to adapt sales tactics accordingly
- - 5+ Years working experience as Java Development
- - Hands on using Microservices
- - Extensive experience on Spring boot / spring
- Primary Skill: Java, Microservices
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⢠Identifying opportunities for new business development through following up on leads and conducting research on target clients.
⢠Connecting and handling potential clients via inbound/Outbound phone calls, emails, walk-ins.
⢠Developing and executing sales plans to meet and exceed monthly and quarterly sales goals.
⢠Identifying new revenue opportunities.
⢠Building business relationships with current and potential clients.
⢠Developing and executing sales and marketing strategies to grow business.
⢠Achieving sales goals applying sales techniques.
⢠Bachelorās Degree in Business, Marketing, or similar field.
⢠Minimum of 0-3 years of experience in sales, business development or similar role.
⢠Passion for sales.
⢠Excellent verbal and written communication skills.
⢠Must possess strong customer service skills.
⢠Ability to develop good relationships with current and potential clients.
A mid-senior level Java-Full Stack Developer manages a critical project for one of our biggest clients in the banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting-edge technology applications.
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Requirements:
- Proven experience in Java8 Spring boot, Microservices, Node JS, JavaScript, Gulp
- Strong experience with Kafka and Cassandra
- Experience with Gemfire or any Java Caching techniques
- Experience with UI (React / Angular 1.5)
- Strong experience in using RDBMS (Oracle). Cassandra Knowledge will be an added advantage
- Experience in working in Eclipse / Maven environments.
- Demonstrate experience in using Cucumber.
- Hand's on experience in Unix / Shell scripting.
- Hand's on experience in fine-tuning application response/performance testing.
- Experience in Web Services.
- Understanding of banking risk and compliance policies.
- Experience in code scanning tools like a black duck and tools like Sonar etc.
- Systems application development skills
- Strong analysis & problem-solving skills
- Strong communication skills - both verbal and written
- Ability to work independently with limited supervision
- Proven ability to use own initiative to resolve issues
- Full ownership of projects/tasks
- Ability and willingness to work under pressure, on multiple concurrent tasks, and to deliver to agreed deadlines
- Eagerness to learn
- Strong team-working skills
- Understanding of waterfall and Agile methodologies.
- Experience in working with groups that are set up across the globe.
- Resolve technical issues of projects and Explore alternate designs
- Participates as a team member and fosters teamwork by inter-group coordination within the modules of the project.
- Effectively collaborates and communicates with the stakeholders and ensure client satisfaction
- Train and coach members of project groups to ensure effective knowledge management activity.
- PRIMARY COMPETENCY: Java Technologies PRIMARY SKILL: Java Spring MVC, WEB & Spring Boot PRIMARY SKILL PERCENTAGE: 51 SECONDARY COMPETENCY: UX & UI Development SECONDARY SKILL: React JS SECONDARY SKILL PERCENTAGE: 49
As a Software Development Engineer at Amazon, you have industry-leading technical abilities and demonstrate breadth and depth of knowledge. You build software to deliver business impact, making smart technology choices. You work in a team and drive things forward.Ā
Top Skills
ā¢Ā Ā Ā You write high quality, maintainable, and robust code, often in Java or C++.
ā¢Ā Ā Ā You recognize and adopt best practices in software engineering: design, testing, version control, documentation, build, deployment, and operations.
ā¢Ā Ā Ā You have experience building scalable software systems that are high-performance, highly-available, highly transactional, low latency and massively distributed.
Roles & Responsibilities
ā¢Ā Ā Ā You solve problems at their root, stepping back to understand the broader context.
ā¢Ā Ā Ā You develop pragmatic solutions and build flexible systems that balance engineering complexity and timely delivery, creating business impact.
ā¢Ā Ā Ā You understand a broad range of data structures and algorithms and apply them to deliver high-performing applications.
ā¢Ā Ā Ā You recognize and use design patterns to solve business problems.
ā¢Ā Ā Ā You understand how operating systems work, perform and scale.
ā¢Ā Ā Ā You continually align your work with Amazonās business objectives and seek to deliver business value.
ā¢Ā Ā Ā You collaborate to ensure that decisions are based on the merit of the proposal, not the proposer.
ā¢Ā Ā Ā You proactively support knowledge-sharing and build good working relationships within the team and with others in Amazon.
ā¢Ā Ā Ā You communicate clearly with your team and with other groups and listen effectively.Ā
Skills & Experience
ā¢Ā Ā Ā Bachelors or Masters in Computer Science or relevant technical field.
ā¢Ā Ā Ā Experience in software development and full product life-cycle.
ā¢Ā Ā Ā Excellent programming skills in any object oriented programming languages - preferably Java, C/C++/C#, Perl, Python, or Ruby.
ā¢Ā Ā Ā Strong knowledge of data structures, algorithms, and designing for performance, scalability, and availability.
ā¢Ā Ā Ā Proficiency in SQL and data modeling.
Job Summary
We are looking for an enthusiastic Travel Consultant to handle and support the Queries of our clients who call us and resolve their queries and provide them an accurate solution as per their need
You will be responsible for closing sales deals over the phone and maintaining good customer relationships.
He/She must be an excellent communicator and have superior people skills.
They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.
The goal is to help the company grow by providing good support and resolve customer's Query.
Should be fluent in HINDI and ENGLISH
Responsibilities and Duties
Answer the Calls and guide our customers to choose, book and handle other queries. Contact potential or existing customers to inform them about a product or
service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the companyās reputation
Go the āextra mileā to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information
Generate Sales from Inbound Calls
Provide support to customer
Coordinate with 3rd party vendors for Support Coordinate with Corporate
Sales Managers for Sales and Provide them support
Key Skills
Good Communication skills, Good knowledge of MS Office , Outgoing and energetic attitude, Good listening skills, Multi-tasking ability, Excellent problem-solving capabilities, Computer experience, Able to work on CRM
Required Experience and Qualifications
Any Under Graduation Degree.
Freshers are mostly welcome.
Benefits
Training on different Modules & Mentoring.
Job Type: Full-time
Salary: ā¹12,000.00 - ā¹15,000.00 per month
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Job Description
We are hiring a Business Analyst to join our project team. You will work alongside other business analysts and report directly to the project manager. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Business Analyst Responsibilities:
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
- Leading ongoing reviews of business processes and developing optimization strategies.
- Staying up-to-date on the latest process and IT advancements to automate and modernize systems.
- Conducting meetings and presentations to share ideas and findings.
- Performing requirements analysis.
- Documenting and communicating the results of your efforts.
- Effectively communicating your insights and plans to cross-functional team members and management.
- Gathering critical information from meetings with various stakeholders and producing useful reports.
- Working closely with clients, technicians, and managerial staff.
- Providing leadership, training, coaching, and guidance to junior staff.
- Allocating resources and maintaining cost efficiency.
- Ensuring solutions meet business needs and requirements.
- Performing user acceptance testing.
- Managing projects, developing project plans, and monitoring performance.
- Updating, implementing and maintaining procedures.
- Prioritizing initiatives based on business needs and requirements.
- Serving as a liaison between stakeholders and users.
- Managing competing resources and priorities.
- Monitoring deliverables and ensuring timely completion of projects.
Business Analyst Requirements:
- A bachelorās degree in business or related field or an MBA.
- A minimum of 2 yearsā experience in business analysis or a related field.
- Exceptional analytical and conceptual thinking skills.
- The ability to influence stakeholders and work closely with them to determine acceptable solutions.
- Advanced technical skills.
- Excellent documentation skills.
- Fundamental analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Competency in Microsoft applications including Word, Excel, and Outlook.
- A track record of following through on commitments.
- Excellent planning, organizational, and time management skills.
- Experience leading and developing top performing teams.
- A history of leading and supporting successful projects.
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