AEM Developer

1. Bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders.

2. Ability to search, extract, transform and load data from various databases, cleanse and refine data until it is fit-for-purpose

3. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met

4. Prioritization of issues to meet deadlines while ensuring high-quality delivery

5. Ability to pull data and to perform ad hoc reporting and analysis as needed

6. Ability to adapt quickly to new and changing technical environments as well as strong analytical and problem-solving abilities

7. Strong interpersonal and presentation skills

SKILLS:

1. Advanced skills in designing reporting interfaces and interactive dashboards in Google Sheets and Excel

2. Experience working with senior decision-makers

3. Strong advanced SQL/MySQL and Python skills with the ability to fetch data from the Data Warehouse as per the stakeholder's requirement

4. Good Knowledge and experience in Excel VBA and advanced excel

5. Good Experience in building Tableau analytical Dashboards as per the stake holder's reporting requirements

6. Strong communication/interpersonal skills

PERSONA:

1. Experience in working on adhoc requirements

2. Ability to toggle around with shifting priorities

3. Experience in working for Fintech or E-commerce industry is preferable

4. Engineering 2+ years of experience as a Business Analyst for the finance processes

We are seeking a talented and motivated Video Editor with 0-3 years of experience to join our creative team. The ideal candidate should be passionate about video editing, with a strong focus on creating engaging content for short-form videos, reels, and podcasts. This role requires the ability to work on-site and collaborate closely with our team.

Key Responsibilities:

• Edit and produce high-quality short-form videos, including reels, shorts, and podcasts.
• Collaborate with the creative team to conceptualize and execute video content that aligns with brand guidelines.
• Assist in on-site video shoots, ensuring all footage is captured according to project requirements.
• Perform basic color correction, sound editing, and graphic integration to enhance video quality.
• Manage multiple projects simultaneously while adhering to deadlines.
• Stay updated with the latest video editing trends and tools to continuously improve content quality.

Requirements:

• 0-3 years of experience in video editing, with a portfolio showcasing short-form content, reels, and podcasts.
• Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools.
• Strong understanding of social media platforms and the type of content that performs well on each.
• Ability to work on-site as needed, with flexibility for occasional travel.
• Creative mindset with an eye for detail and a passion for storytelling.
• Excellent communication and teamwork skills.

Preferred Qualifications:

• Experience in basic motion graphics and animation.
• Familiarity with audio editing software for podcast production.
• Understanding of color grading and sound design.

Description

• Plan, coordinate, and execute projects to deliver accurate, effective, and timely information solutions that empower readers and solve business problems.
• Design, write, and edit technical content for a variety of audiences, with an emphasis on usability, effectiveness, maintainability, and reusability.
• Understand and use authoring systems, content management tools, databases, social media (wikis and other collaboration systems,microblogs, etc.), and SEO to develop systems that collect, organize, and publish findable, useful information.
• Employ authoring tools to produce professional documentation from a single source for a variety of media and devices including mobile platforms, online help, electronic publications, and PDF.
• Contribute to the development and achievement of organizational goals and objectives.
• Represent the team and the Cytel organization on project assignments and when working with clients.
• Lead efforts to assess, research, analyze, organize, design, develop, and maintain information products, processes, and systems.

Required Skills and Experience

• Demonstrated strong writing and editing skills and ability to plan and execute content delivery projects.
• Ability to collaborate with teams across all parts and levels of the organization including product development, IT, product management,compliance, services, customer support, marketing, training, and senior management.
• Flexibility to change directions and tasks when necessary to accommodate shifting priorities.
• Excellent planning, scheduling, communication, and interpersonal skills.
• Experience working with content management and single-sourcing authoring platforms.
• Familiarity and comfort with source code mgmt. and document mgmt., and with 'DevOps' concepts and systems.
• Two+ years of experience planning and producing technical documentation for online delivery.

Helpful Skills and Experience

• Experience with authoring platforms, Atlassian and Microsoft collaboration tools, and MS Word.
• Proven experience documenting complex healthcare, biostatistics, or clinical trial mgmt. concepts.
• Experience with LaTeX mark-up and related systems, and with MathML and constructing complex equations for print and online presentation.
• Experience with GxP compliance concepts and processes.
• Knowledge of 'industrial-strength' software product development tools and roles, and experience with software development
• methodologies in a large-company environment.
• Knowledge of basic principles and components of user experience (UX) design.
• Exposure to concepts and tools relating to continuous integration/continuous deployment.
• Understanding of basic coding concepts, and ability to read and edit CSS3, HTML5, and SQL. Experience with R programming is very desirable.

Education

• College degree in biostatistics, software engineering, computer science, technical communications, journalism, or related field, or equivalent experience is desirable.

• Track & effectively address queries with timeliness and accuracy.
• Answer incoming queries over phone and emails

• Resolve any customer complaints in a prompt and professional manner.
• Collaborate to ensure customer satisfaction.

• Should be able to work, manage & maintain the CRM software.
• Coordinate with internal managers for updating data
• Maintain complete and accurate customer correspondence data.