9+ Log analysis Jobs in India

We are looking for a proactive and detail-oriented L1 Application Support Engineer to support end users and monitor applications in a cloud-based environment.

This is a hybrid role involving:

• End-user IT support
• Application monitoring & troubleshooting
• Basic cloud (AWS) operations

The ideal candidate should have exposure to production/application support, monitoring tools, and incident handling.

🎯 Key Responsibilities

🧑‍💼 End-User Support

• Provide first-level support via calls, emails, and ticketing tools
• Troubleshoot issues related to Windows OS (10/11) and Microsoft Office 365 (Outlook, Teams, OneDrive)
• Manage user accounts, password resets, and access provisioning using Active Directory
• Support onboarding/offboarding (laptop setup, access configuration)

📊 Application Monitoring & Support

• Monitor applications and infrastructure using tools like Amazon CloudWatch, Grafana, and Prometheus
• Respond to alerts and perform initial troubleshooting
• Analyze application logs and identify issues
• Perform basic validation of APIs and application availability
• Assist in deployment validation and smoke testing

⚙️ Technical Troubleshooting

• Perform basic network troubleshooting (DNS, VPN, connectivity issues)
• Use Linux/Unix commands for log analysis and debugging
• Identify issues and escalate to L2/L3 teams with proper analysis

🎫 Incident & Ticket Management

• Log, track, and update tickets in ServiceNow or Jira
• Ensure SLA adherence and timely resolution
• Take ownership of issues until closure or escalation
• Collaborate with DevOps, infrastructure, and application teams

Job Title: Application Support Engineer/ System Support Engineer

Experience: 1 – 3 Years

Location: Hyderabad

Shift: 5 PM – 3 AM (Late Evening Shift)

Job Summary

We are seeking a proactive and detail-oriented Application Support Engineer with 1–3 years of experience in Linux/Windows environments, application servers, and monitoring tools. The candidate will be responsible for ensuring the stability, performance, and availability of applications, along with providing L2/L3 support in a fast-paced production environment.

Key Responsibilities

• Provide application support and incident management for production systems.
• Monitor system performance using hardware/software monitoring and trending tools.
• Troubleshoot issues in Linux and Windows environments.
• Manage and support Apache and Tomcat servers.
• Analyze logs and debug application/system issues.
• Work on SQL/Oracle databases for query execution, troubleshooting, and performance tuning.
• Handle deployments and support CI/CD pipelines using tools like Docker and Jenkins.
• Ensure SLA adherence and timely resolution of incidents and service requests.
• Coordinate with development, infrastructure, and database teams for issue resolution.
• Maintain documentation for incidents, processes, and knowledge base articles.
• Support SaaS applications hosted in data center environments.

Required Skills

• Strong knowledge of Linux and Windows OS administration
• Experience with Apache and Tomcat servers
• Hands-on experience with monitoring and alerting tools
• Good understanding of log analysis and troubleshooting techniques
• Working knowledge of SQL and Oracle databases
• Familiarity with Docker and Jenkins (CI/CD pipelines)
• Understanding of ITIL processes (Incident, Problem, Change Management)
• Knowledge of SaaS applications and data center operations

Preferred Skills

• Experience with automation/scripting (Shell, Python, etc.)
• Exposure to cloud platforms (AWS/Azure/GCP) is a plus
• Basic networking knowledge

Soft Skills

• Strong analytical and problem-solving abilities
• Good communication skills
• Ability to work in night shifts and handle production support
• Team player with a proactive attitude

The L1 Application Support team is the first line of defense for all production-related customer issues.

Form: https://forms.gle/YCDLPZC7wD3isEYR7

Responsibilities

1. Incident Handling & Production Support

2. Escalation & Coordination

3. Monitoring & Alerts

4. Documentation & SOP Adherence

5. Customer Interaction

Requirements and Qualifications:

1. Minimum 1 year of experience as App support or product support
2. Basic understanding of APIs, JSON, request/response flow.
3. Understanding of HTTP, webhooks.
4. Ability to read logs and use monitoring tools.
5. Experience with Jira, Freshdesk, Zendesk, or similar ticketing tools.

Role Overview

We are looking for an Automated QA Test Engineer (3–4 years experience) to design and implement

automated testing frameworks that ensure the quality and reliability of Hosted.ai’s core platform. The ideal

candidate will have hands-on experience with Pytest, Python scripting, and test automation systems,

along with the ability to architect test harnesses, plan test coverage, and triage bugs effectively.

Key Responsibilities

● Design and develop automated test frameworks and test harness logic. ​

● Implement end-to-end, integration, and regression tests using Pytest and Python.

● Define and execute test coverage plans for critical components of the platform.

● Conduct bug analysis, triage, and root cause identification in collaboration with

engineering teams.● Ensure tests are reliable, repeatable, and integrated into CI/CD pipelines. ​

●Continuously improve test automation practices and tooling.

● Document test strategies, results, and defect reports clearly.

Requirements

● 3–4 years of experience in software QA, with a focus on test automation.

● Strong background in manual testing.

● Strong hands-on experience with Pytest for UI and end-to-end testing.

● Proficiency in Python coding for test development and scripting.

● Experience architecting test harnesses and automation frameworks.

● Familiarity with CI/CD pipelines and version control systems (Git).

● Solid understanding of QA methodologies, test planning, and coverage

strategies.

● Strong debugging, analytical, and problem-solving skills.

Nice to Have

● Experience testing distributed systems, APIs, or cloud-native platforms.

● Exposure to performance/load testing tools.● Familiarity with Kubernetes, containers, or GPU-based workloads.

Job Title : Security Operations Centre (SOC) Analyst (L2/L3)

Experience : 6.5 to 9 Years

Location : Gurgaon (Hybrid – 3 Days Office / 2 Days WFH)

Budget : Up to ₹22 LPA

Joining : Immediate to 15–20 Days (Buyout Available)

Drive Date : Virtual Drive on 19th June

Note : Preference for candidates from Delhi NCR. North India-based candidates must be open to relocate to Gurgaon. No remote option available.

About the Role :

We are hiring a skilled SOC Analyst to join our Security Operations Centre (SOC).

The role involves proactive threat monitoring, incident response, forensic investigations, SIEM management, and collaboration across IT security domains to strengthen our cyber defense posture.

Mandatory Skills : SOC/NOC operations, SIEM tools (e.g., Splunk/QRadar), network security, malware analysis, vulnerability assessment, log analysis, Windows/Linux OS, packet capture tools (Wireshark/Netmon), firewalls, EDR, IDS/IPS, DLP, AV solutions.

🎯 Key Responsibilities :

• Monitor and analyze security events to identify threats across networks and endpoints.
• Perform threat detection, triage, investigation, and escalation of cybersecurity incidents.
• Execute forensic analysis and malware containment processes.
• Manage SIEM (health checks, alerting rules, integrations, vendor coordination).
• Conduct vulnerability assessments, patch impact analysis, and ensure timely remediation.
• Collaborate with internal IT teams for secure implementation of new initiatives.
• Analyze logs from security tools like SIEM, DLP, AV, EDR, etc.
• Prepare and maintain security documentation, SOPs, and incident reports.

🛠 Required Skills :

• 3 to 5 Years’ hands-on experience in a SOC/NOC environment.
• Expertise in SIEM solutions, firewalls, EDR, IDS/IPS, AV, DLP, and vulnerability scanners.
• Strong knowledge of Linux/Windows OS, system logs, and hardening practices.
• Proficient in packet capture analysis tools like Wireshark or Netmon.
• Excellent problem-solving and communication skills.
• Experience in security impact analysis for patches and third-party advisories.

✅ Preferred Certifications :

• CEH – Certified Ethical Hacker
• GIAC – GCIH / GCIA / GCED (or equivalent)

Job Description

We are seeking a skilled DevOps Specialist to join our global automotive team. As DevOps Specialist, you will be responsible for managing operations, system monitoring, troubleshooting, and supporting automation workflows to ensure operational stability and excellence for enterprise IT projects. You will be providing support for critical application environments for industry leaders in the automotive industry. 

Responsibilities:

Daily maintenance tasks on application availability, response times, pro-active incident tracking on system logs and resources monitoring

Incident Management: Monitor and respond to tickets raised by the DevOps team or end-users. 

Support users with prepared troubleshooting Maintain detailed incident logs, track SLAs, and prepare root cause analysis reports.

Change & Problem Management: Support scheduled changes, releases, and maintenance activities. Assist in identifying and tracking recurring issues. 

Documentation & Communication: Maintain process documentation, runbooks, and knowledge base articles. Provide regular updates to stakeholders on incidents and resolutions. 

Tool & Platform Support: Manage and troubleshoot CI/CD tools (e.g., Jenkins, GitLab), container platforms (e.g., Docker, Kubernetes), and cloud services (e.g., AWS, Azure).

Requirements:

DevOps Skillset: Logfile analysis /troubleshooting (ELK Stack), Linux administration, Monitoring (App Dynamics, Checkmk, Prometheus, Grafana), Security (Black Duck, SonarQube, Dependabot, OWASP or similar)

Experience with Docker.

Familiarity with DevOps principles and ticket tools like ServiceNow.

Experience in handling confidential data and safety sensitive systems

Strong analytical, communication, and organizational abilities. Easy to work with.

Optional: Experience with our relevant business domain (Automotive / Manufacturing industry, especially production management systems). Familiarity with IT process frameworks SCRUM, ITIL. 

Skills & Requirements

DevOps, Logfile Analysis, Troubleshooting, ELK Stack, Linux Administration, Monitoring, AppDynamics, Checkmk, Prometheus, Grafana, Security, Black Duck, SonarQube, Dependabot, OWASP, Docker, CI/CD, Jenkins, GitLab, Kubernetes, AWS, Azure, ServiceNow, Incident Management, Change Management, Problem Management, Documentation, Communication, Analytical Skills, Organizational Skills, SCRUM, ITIL, Automotive Industry, Manufacturing Industry, Production Management Systems.

ROLES & RESPONSIBILITIES: 

• Candidate will be responsible for test execution of LTE protocol and performance, analyze and report software defects, interwork with development teams in identifying a potential fix and retest fixes. 
• Should be having good analysis skills with a sound understanding of LTE Concepts. 
• Responsibilities include test execution- with failure root cause analysis System acquisition, LTE Protocol testing. 
• The candidate will also support troubleshooting and reproducing customer failures for debugging. 
• Must have good call processing knowledge as per 3GPP specifications for GSM/GPRS/EDGE/WCDMA/LTE capable phones. 
• Candidate must be reliable regular with good work ethics. 

REQUIRED SKILLS/ABILITIES: 

• LTE with 5G/4G Experience 

1. Understanding of LTE/5G/4G end-to-end flows 
2. Working experience on UEs and/or RAN side. 
3. Good understanding of RRC, RRM MAC & NAS protocols on the Air interface 

• Tools and Analytical Skills 

1. Log Analysis Experience 
2. Working experience with end-to-end setups 
3. Scripting experience on Keysight/Anite/Anritsu/R&S tools. 

EDUCATION & EXPERIENCE: 

• B.Tech/M.Tech in Electronics and Communication 
• 3 to 8 years plus experience in the 4G/5G domain 
• Excellent communication and strong Analytical skills required 

http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention. 

To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&;feature=youtu.be">video 

We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a  high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.

1. Performs diagnostics and maintenance of Applications
2. Configures and troubleshoots backend Applications
3. Performs customer request/problem identification and follows defined procedures to resolve correctly.
4. Does incident tracking and takes necessary action to resolve the issue
5. Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
6. You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
7. Managing communication channels, such as e-mail, phone and other support management applications.
8. Maintaining high customer satisfaction ratings and service level agreements
9. May complete and resolve non-call customer contact requests received by web or email
10.  

We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy. 

An ideal candidate would have the following qualifications: 

1. Education in an IT background or 2+ years of working experience with Linux/Unix environments. 
2. Knowledge of AWS or other Public Cloud Platform
3. Scripting with BASH or Python - intermediate level

• Log parsing and analysis

1. Flexibility in using different technologies/platforms

An ideal candidate would have the following skills:

1. Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
2. Problem articulation: Ability to ask+articulate customer problems & translate a solution. 
3. High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined 
4. Team player: Is able to shift between coordination, cooperation and collaboration quickly.
   
   5. Agility: Ability to quickly assess the situation and display a strong bias for action.
   
   Location: Bangalore is preferred
   Bonus: If you have experience working with B2B startups & technical client support roles

• We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
• We take growth & learning seriously, you will have excellent mentors.
• Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.

• Experience in understanding and Debugging of java web-based technologies (Java, Java Spring, JSP, Servlet, JavaScript, CSS, XML, JSON). 
• Experience with API Background like Linux, Windows, Jason 
• Good knowledge of Oracle PLSQL and Shell scripting. 
• Excellent verbal and written communication skills. 
• Demonstrated ability to install, configure, maintain, upgrade, troubleshoot, repair, and support Adobe Experience Manager (AEM/CQ5). 
• Comfortable with basic scripting and programming (Java, C , Python, Powershell, Bash, etc). managing known hosts and troubleshooting connection issues Support of AEM/CQ5 infrastructure with load-balanced, replicated and fail-over capabilities. 
• Installation / configuration / maintenance of Apache webserver and Dispatcher module configs. 
• Ability to monitor Adobe Experience Manager/CQ5 infrastructure and provide both proactive and reactive support, problem management and root cause analysis. 
• Support application deployment into the Adobe Experience Manager environments, configuring application needs, deploying code/content, troubleshooting and performance tuning. 
• Experience in troubleshooting production environment issues and working closely with Development teams Able to work on Linux/unix environments