11+ Licensing management Jobs in Pune | Licensing management Job openings in Pune

Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.

Review Criteria

• Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
• 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
• 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
• Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
• Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
• Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
• Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
• Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.

Preferred

• Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers

Job Specific Criteria

• CV Attachment is mandatory
• We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?

Role & Responsibilities

Product Conceptualization & UX Strategy Development:

• Conceptualize customer experience strategies
• Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
• Develop and implement UX strategies that align with business objectives.
• Stay up-to-date with industry trends and best practices in UX & UI for AI.
• Assist in defining product requirements and features.
• Use data analytics to inform product strategy and prioritize features.
• Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
• Create wireframes, prototypes, and mock-ups using tools like Figma
• Conduct usability testing and iterate designs based on feedback
• Employ tools like X-Mind for brainstorming and mind mapping

Customer Journey Analysis:

• Understand and map out customer journeys and scenarios.
• Identify pain points and opportunities for improvement.
• Develop customer personas and empathy maps.

Cross-Functional Collaboration:

• Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
• Coordinate with development teams to ensure UX designs are implemented accurately.

Data Analytics and Tools:

• Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
• Leverage data to drive decisions and optimize customer experiences.
• Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.

Ideal Candidate

• Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
• 5+ years of experience in CX/UX roles, preferably in a B2C environment.
• Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
• Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
• Excellent communication and collaboration skills.
• Proven experience in managing cross-functional teams and projects.
• Strong background in data analytics and data-driven decision-making.
• Expert understanding of user experience and user-centered design approaches
• Detail-orientation with experience and will to continuously learn, adapt and evolve
• Creating and measuring the success and impact of your CX designs
• Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
• Experienced in designing responsive websites as well as mobile apps
• Understanding of iOS and Android design guidelines
• Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
• Excellent communication skills to be able to present their work and ideas to the leadership team.

Job Description

Experience: 5 - 9 years

Location: Bangalore/Pune/Hyderabad

Work Mode: Hybrid(3 Days WFO)

Senior Cloud Infrastructure Engineer for Data Platform 

The ideal candidate will play a critical role in designing, implementing, and maintaining cloud infrastructure and CI/CD pipelines to support scalable, secure, and efficient data and analytics solutions. This role requires a strong understanding of cloud-native technologies, DevOps best practices, and hands-on experience with Azure and Databricks.

Key Responsibilities:

Cloud Infrastructure Design & Management

Architect, deploy, and manage scalable and secure cloud infrastructure on Microsoft Azure.

Implement best practices for Azure Resource Management, including resource groups, virtual networks, and storage accounts.

Optimize cloud costs and ensure high availability and disaster recovery for critical systems

Databricks Platform Management

Set up, configure, and maintain Databricks workspaces for data engineering, machine learning, and analytics workloads.

Automate cluster management, job scheduling, and monitoring within Databricks.

Collaborate with data teams to optimize Databricks performance and ensure seamless integration with Azure services.

CI/CD Pipeline Development

Design and implement CI/CD pipelines for deploying infrastructure, applications, and data workflows using tools like Azure DevOps, GitHub Actions, or similar.

Automate testing, deployment, and monitoring processes to ensure rapid and reliable delivery of updates.

Monitoring & Incident Management

Implement monitoring and alerting solutions using tools like Dynatrace, Azure Monitor, Log Analytics, and Databricks metrics.

Troubleshoot and resolve infrastructure and application issues, ensuring minimal downtime.

Security & Compliance

Enforce security best practices, including identity and access management (IAM), encryption, and network security.

Ensure compliance with organizational and regulatory standards for data protection and cloud operations.

Collaboration & Documentation

Work closely with cross-functional teams, including data engineers, software developers, and business stakeholders, to align infrastructure with business needs.

Maintain comprehensive documentation for infrastructure, processes, and configurations.

Required Qualifications

Education: Bachelor’s degree in Computer Science, Engineering, or a related field.

Must Have Experience:

6+ years of experience in DevOps or Cloud Engineering roles.

Proven expertise in Microsoft Azure services, including Azure Data Lake, Azure Databricks, Azure Data Factory (ADF), Azure Functions, Azure Kubernetes Service (AKS), and Azure Active Directory.

Hands-on experience with Databricks for data engineering and analytics.

Technical Skills:

Proficiency in Infrastructure as Code (IaC) tools like Terraform, ARM templates, or Bicep.

Strong scripting skills in Python, or Bash.

Experience with containerization and orchestration tools like Docker and Kubernetes.

Familiarity with version control systems (e.g., Git) and CI/CD tools (e.g., Azure DevOps, GitHub Actions).

Soft Skills:

Strong problem-solving and analytical skills.

Excellent communication and collaboration abilities.

Job Description

Ruby on Rails

The key aspects of this role:

·    Design, build, and maintain scalable applications using Ruby

·    Contribute to the entire implementation process including driving the definition of improvements based on business needs

·    Act as a subject matter expert for Application Software developers and Engineers

·    Handle server-side code for a production platform and contribute to new features.

To be the right fit, you'll need:

·    Must have ROR as primary skill with good experience in server side scripting

·    Must have used Ruby as scripting language & Rails as framework

·    Good understanding & hands on experience on any frameworks in ruby : Watir, Capybera, Faraday

·    Rest Web API development (Server & Client) experience will be an added advantage.

·    Understanding of HTML/CSS/Angular JS will again an added advantage 

·    Good knowledge in DevOPS tools

·    Experience to work in agile scrum model projects

Location: Pune, Hyderabad, Gandhinagar

Job Summary:

We are looking for a highly skilled and experienced .NET Full Stack Developer to join our growing engineering team. The ideal candidate will have strong experience in developing scalable web applications using .NET Core and Angular. You will be involved in designing, developing, testing, and maintaining robust solutions in a collaborative and fast-paced environment.

Key Responsibilities:

• Design, develop, and maintain web applications using .NET Core, ASP.NET, and C#
• Build responsive and interactive frontend interfaces using Angular
• Write clean, scalable, and maintainable code adhering to coding standards and best practices
• Collaborate with cross-functional teams including product managers, designers, and QA to define and deliver new features
• Participate in code reviews, system design discussions, and team planning activities
• Troubleshoot and debug applications to ensure high performance and responsiveness
• Ensure secure coding practices and optimize application for maximum speed and scalability

Must-Have Skills:

• 4+ years of hands-on experience with .NET, .NET Core, and C#
• Strong frontend development skills using Angular (v8 and above)
• Proficiency in writing RESTful APIs and integrating backend services
• Solid understanding of object-oriented programming and design patterns
• Experience with version control systems like Git
• Familiarity with SQL Server or any relational database

Preferred Skills:

• Experience with Agile/Scrum development methodologies
• Knowledge of CI/CD tools and processes
• Familiarity with cloud platforms like Azure or AWS

Experience: 4+ years.

Location: Vadodara & Pune

Skills Set- Snowflake, Power Bi, ETL, SQL, Data Pipelines

What you'll be doing:

• Develop, implement, and manage scalable Snowflake data warehouse solutions using advanced features such as materialized views, task automation, and clustering.
• Design and build real-time data pipelines from Kafka and other sources into Snowflake using Kafka Connect, Snowpipe, or custom solutions for streaming data ingestion.
• Create and optimize ETL/ELT workflows using tools like DBT, Airflow, or cloud-native solutions to ensure efficient data processing and transformation.
• Tune query performance, warehouse sizing, and pipeline efficiency by utilizing Snowflakes Query Profiling, Resource Monitors, and other diagnostic tools.
• Work closely with architects, data analysts, and data scientists to translate complex business requirements into scalable technical solutions.
• Enforce data governance and security standards, including data masking, encryption, and RBAC, to meet organizational compliance requirements.
• Continuously monitor data pipelines, address performance bottlenecks, and troubleshoot issues using monitoring frameworks such as Prometheus, Grafana, or Snowflake-native tools.
• Provide technical leadership, guidance, and code reviews for junior engineers, ensuring best practices in Snowflake and Kafka development are followed.
• Research emerging tools, frameworks, and methodologies in data engineering and integrate relevant technologies into the data stack.

What you need:

Basic Skills:

• 3+ years of hands-on experience with Snowflake data platform, including data modeling, performance tuning, and optimization.
• Strong experience with Apache Kafka for stream processing and real-time data integration.
• Proficiency in SQL and ETL/ELT processes.
• Solid understanding of cloud platforms such as AWS, Azure, or Google Cloud.
• Experience with scripting languages like Python, Shell, or similar for automation and data integration tasks.
• Familiarity with tools like dbt, Airflow, or similar orchestration platforms.
• Knowledge of data governance, security, and compliance best practices.
• Strong analytical and problem-solving skills with the ability to troubleshoot complex data issues.
• Ability to work in a collaborative team environment and communicate effectively with cross-functional teams

Responsibilities:

• Design, develop, and maintain Snowflake data warehouse solutions, leveraging advanced Snowflake features like clustering, partitioning, materialized views, and time travel to optimize performance, scalability, and data reliability.
• Architect and optimize ETL/ELT pipelines using tools such as Apache Airflow, DBT, or custom scripts, to ingest, transform, and load data into Snowflake from sources like Apache Kafka and other streaming/batch platforms.
• Work in collaboration with data architects, analysts, and data scientists to gather and translate complex business requirements into robust, scalable technical designs and implementations.
• Design and implement Apache Kafka-based real-time messaging systems to efficiently stream structured and semi-structured data into Snowflake, using Kafka Connect, KSQL, and Snow pipe for real-time ingestion.
• Monitor and resolve performance bottlenecks in queries, pipelines, and warehouse configurations using tools like Query Profile, Resource Monitors, and Task Performance Views.
• Implement automated data validation frameworks to ensure high-quality, reliable data throughout the ingestion and transformation lifecycle.
• Pipeline Monitoring and Optimization: Deploy and maintain pipeline monitoring solutions using Prometheus, Grafana, or cloud-native tools, ensuring efficient data flow, scalability, and cost-effective operations.
• Implement and enforce data governance policies, including role-based access control (RBAC), data masking, and auditing to meet compliance standards and safeguard sensitive information.
• Provide hands-on technical mentorship to junior data engineers, ensuring adherence to coding standards, design principles, and best practices in Snowflake, Kafka, and cloud data engineering.
• Stay current with advancements in Snowflake, Kafka, cloud services (AWS, Azure, GCP), and data engineering trends, and proactively apply new tools and methodologies to enhance the data platform. 

At StarApps, our Customer Support Specialist plays a crucial role in providing expert assistance for our products and related technologies. As our products cater mostly to Shopify store owners, the Technical Support Specialist is well-versed in Shopify products.

This customer-facing technical position requires the specialist to troubleshoot and resolve customer issues promptly, ensuring exceptional support is provided with a high level of product knowledge and effective communication skills. Our ultimate goal is to surpass customer expectations consistently.

We cater to businesses of all sizes worldwide, and to support these entrepreneurs, you must possess an entrepreneurial mindset and have a comprehensive understanding of e-commerce technologies.

The Customer Support Specialist serves as a key intermediary between our customers and the Engineering/Product teams.

Please note that the night shift will be scheduled between 6 pm and 3 am.

What you'll be doing:

• Engage with customers, understand their needs, advise them, and solve their problems.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
• Log Software defects using a bug-tracking system and work closely with the engineering team to analyze defects and track them to resolution.
• Answering pre-sales questions of potential customers, following up with them, and helping in onboarding.
• Record Cancellation Reasons for Customers & work with the business teams and product teams to find solutions to take proactive steps to reduce churn.
• Work with the product management team to continuously evolve the product based on customer feedback including issues raised & new feature requests.

Professional Competencies

• Demonstrated excellence in working with cross-functional and multi-disciplinary teams.
• Outstanding written & spoken communication skills.
• Well-organized with utmost care for details, along with excellent comprehending skills to address issues.
• Strong time-management and prioritization skills to work with multiple customers.
• Good Understanding of web technologies like HTML & CSS.

Desired Skills & Experience

• Bachelor’s Degree Computer Science Related
• Minimum 2 years of experience in a night shift customer support role
• Strong problem-solving skills
• Organized and reliable self-starter who can work independently

What we offer:

• We care about you; therefore, you'll be offered a competitive salary.
• We'll support your professional development however you need, whether it's with equipment, courses, books, or conferences
• Flexible holiday policy to help you plan your vacations better.
• Performance-based rewards and incentives

For more details about our products and why our customers love us, look at our apps and their reviews here: https://apps.shopify.com/partners/starapps-studio

This might change your life. Well, maybe not, but it'll be worth it.

Apply right away!

We are seeking a skilled React Native developer with a minimum of 3 years of hands-on experience in the field. The ideal candidate will possess expertise in React, React Native, JavaScript, Nest.js, and Node.js. As a key member of our development team, the candidate will be responsible for designing and implementing robust and efficient React Native applications.

Responsibilities include collaborating with cross-functional teams to define, design, and ship new features, as well as maintaining and improving the performance of existing applications. The candidate should be well-versed in the latest trends and technologies in the mobile development space and demonstrate a strong understanding of user interface and user experience principles.

Key skills for success in this role include proficiency in React and React Native frameworks, advanced knowledge of JavaScript, and experience with Nest.js and Node.js. The candidate should be capable of troubleshooting, debugging, and optimizing code for performance. Effective communication and teamwork are essential, as the role involves close collaboration with other developers, designers, and stakeholders.

If you are passionate about creating cutting-edge mobile applications, possess the required skills, and thrive in a dynamic work environment, we invite you to apply for this exciting opportunity.

EXPERTISE AND QUALIFICATIONS

• 14+ years of experience in Software Engineering with at least 6+ years as a Lead Enterprise Architect preferably in a software product company
• High technical credibility - ability to lead technical brainstorming, take decisions and push for the best solution to a problem
• Experience in architecting Microservices based E2E Enterprise Applications
• Experience in UI technologies such as Angular, Node.js or Fullstack technology is desirable
• Experience with NoSQL technologies (MongoDB, Neo4j etc.)
• Elastic Search, Kibana, ELK, Logstash.
• Good understanding of Kafka, Redis, ActiveMQ, RabbitMQ, Solr etc.
• Exposure in SaaS cloud-based platform.
• Experience on Docker, Kubernetes etc.
• Experience in planning, designing, developing and delivering Enterprise Software using Agile Methodology
• Key Programming Skills: Java, J2EE with cutting edge technologies
• Hands-on technical leadership with proven ability to recruit and mentor high performance talents including Architects, Technical Leads, Developers
• Excellent team building, mentoring and coaching skills are a must-have
• A proven track record of consistently setting and achieving high standards

Five Reasons Why You Should Join Zycus

1. Cloud Product Company: We are a Cloud SaaS Company, and our products are created by using the latest technologies like ML and AI. Our UI is in Angular JS and we are developing our mobile apps using React.

2. A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.

3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization

4. Get a Global Exposure: You get to work and deal with our global customers.

5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-

to-use user interface ensures high adoption and value across the organization.

Start your #CognitiveProcurement journey with us, as you are #MeantforMore