Senior Design and Network Engineer

What’s this role really about?

At Digicorp, we don’t just ship code — we build products that matter. We’re looking for a well-rounded full-stack developer who’s confident working with both the front end and the back end. If you’re someone who enjoys owning features end-to-end and is equally excited about clean APIs and sleek UI, read on.

What kind of person thrives here?

• You’ve got 3+ years of solid experience in Node.js and React, and at least 1 year of Angular under your belt.
• You’re comfortable switching between React and Angular without thinking twice.
• You care about the user experience, not just the functionality.
• You’re someone who asks questions, proposes ideas, and doesn’t just “follow specs.”
• You like working closely with designers, QAs, and product folks.
• You write clean, maintainable, and testable code.
• You’ve worked with Python for at least 6 months and naturally look for ways to apply AI to solve real problems, that’s a big plus in our eyes.
• Familiarity with Azure infrastructure is also something we value.
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What will you do here (besides writing code)?

• Build and improve web apps that real users rely on
• Break down problems with the team and solve them together
• Review others’ code — and have yours reviewed (with kindness!)
• Keep performance, security, and scalability in mind as you build
• Contribute to a culture of learning, sharing, and quality

We’re not just hiring a developer. We’re adding a team member who’ll help us think, build, learn, and grow — together.

Company Description

Verboace is an innovative edtech platform that has developed India's first state-of-the-art AI Agent for education. The AI Agent provides personalized guidance to students, offers precise predictions, and adapts to individual learning paces. Verboace also integrates social media elements like following, reactions, comments, and peer networking, making preparation engaging. Additionally, the platform offers direct mentorship from CAT toppers and features unique tools like an analytics room and virtual classroom.

Role Description

Your main tasks will be:

● Managing the social media strategy across platforms for Verboace.

● Delivering an increase in social media engagement for the brand.

● Creating content and managing engagement, leading X%+ Growth on all platforms in timeframes.

What we are looking for?

● Someone with Digital/Social Media Marketing Experience.

● Strong background delivering results for other brands or own social media profiles.

● Previous social media experience is a must.

This is a remote internship role for a Social Media Manager at Verboace. The Social Media Manager will be responsible for managing social media marketing strategies, communicating with users, implementing content strategies, optimizing social media presence, and writing engaging content. Qualifications: Social Media Marketing and Social Media Optimization (SMO) skills Strong communication skills Experience in developing content strategies Excellent writing abilities Knowledge of digital marketing trends Ability to work independently and remotely A background in Marketing, Communications, or a related field Experience with social media analytics tools is a requirement.

Requisites 

• Experience with software development in one or more programming languages with data structures/algorithms. 
• 1-year experience in software architecture/design. 

• 2 years of experience developing large-scale infrastructure, distributed systems and/or data management/storage technologies.  

Key Responsibilities: 

• Write and test production systems, with a broader understanding of the product. 
• Review code and provide feedback. Mentor engineers to take on bigger responsibilities. 
• Review and lead design discussions/reviews, with a long-term vision. 

• Set high-level engineering direction, and best practices and document educational content to save engineering hours. 
• Triage product or system issues. Mitigate and resolve production inefficiencies.  

What you need to have:

• Minimum 2 years of data analytics and interpretation experience
• Proven experience to show how data analytics shaped strategy, marketing and product. Should have multiple examples of this based on current and past experience
• Strong Data Engineering skills using tools like SQL, Python, Tableau, Power BI, Advanced Excel, PowerQuery etc
• Strong marketing acumen to be able to translate data into marketing outcomes
• Good understanding of Google Analytics, Google AdWords, Facebook Ads, CleverTap and other analytics tools
• Familiarity with data sources like Branch/ Clevertap / Firebase, Big Query, Internal Tables (User/ Click/ Transaction/ Events etc)    

Responsibilities:

• Performing an end-to-end recruitment process of identifying the job vacancy, analysing the job requirements, sourcing apt candidates from various platforms, reviewing applications, screening, shortlisting and selecting the right candidate.
• Help develop and tailor company HR policies, educate the team, and continue to make Wherehouse great, progressive place to work.
• Act as a cultural ambassador and help drive agency events and culture initiatives.
• Foster positive employee relations and work to solve any employee issues that surface or are brought to your attention.

Requirements:

• HR Generalist with experience of 1-2 Year/s, preferably in a B2B SAAS Company.
• Strong interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Thorough knowledge of employment- related laws and regulations.
• Extensive knowledge of HR policies and systems.
• Ethical, respectful, and able to deal with confidential and sensitive matters.
• Ability to flourish with minimal guidance, be proactive, and handle uncertainty.
• Must have thorough industrial knowledge.
• Professional approach to time, costs and deadlines.

We are looking for an enthusiastic Customer Support Executive who possesses a strong drive for results. The ideal candidate should showcase the following skills - 

• Fluent communication skills in English and Hindi
• Proven customer support experience of 1-3 years
• Engaging with customers and earning their trust
• Building sustainable relationships with customers
• Patient, empathetic, self-motivated
• Experience with CRM and tool handling
• Bachelor's degree, preferably in Computer/IT Engineering
• Prior experience in Ed-tech platform is mandatory

Following are the day-to-day roles and responsibilities - 

• Making outbound calls to registered users, interacting with them, providing necessary information, and resolving any queries
• Taking inbound calls from customers to resolve any queries or complaints
• Accurately explaining all details of courses offered to parents and students
• Ensuring a smooth journey for customers, from registering to completing a demo session
• Ensuring maximum customer satisfaction
• Having inside-out knowledge of our product and course offerings
• Explaining technical subjects to customers with a non-technical background

Team Lead (L3 Technical Support) 

Job Description

PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.

To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.

Location: Pune

Education

• Bachelors or Masters of Computer Science or related

Total years of experience - 6 to 13

Required Experience

• Must have experience in leading technical small to medium size teams.
• Full-Stack Software Development experience in both front end and back end technologies.
• Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
• Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
• Experience with continuous integration infrastructure for software development such as Jenkins.
• Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
• Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
• Dynamic, energetic, motivated, positive outlook.  Team player with good interpersonal skills
• Strong customer service and support focus with a desire to deliver a high-quality service
• Self-motivated and highly professional with the ability to lead and take ownership and responsibility
• Ability to multitask, work under pressure and to tight deadlines
• A desire to learn and improve skills and knowledge
• Adaptable and flexible to business demands
• Strong organisational and planning skill

Preferred Experince 

• Experience in developing software for medical devices (ISO 13485/IEC 62304)
• Experience with any Cloud Platform like AWS, GCP or Azure.
• Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
• Experience using Test Driven Development processes
• Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
• Experience with MongoDB
• Experience with at least one dynamically typed language (Python, Node.js, Groovy).

Responsibilities

• Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
• Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
• Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
• Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
• Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
• Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
• Maintain application by regular monitoring, performance tuning and testing activities
• Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
• Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
• Maintain good working relationships with internal departments
• Design, prepare and conduct training relating to Problem & Incident Management
• Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems