11+ Knowledge base Jobs in Hyderabad | Knowledge base Job openings in Hyderabad

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Role & Responsibilities

Define and Drive Design Strategy: Develop and implement a UX design strategy that aligns with the company’s goals and ensures a consistent, high-quality user experience across all products.

Collaborate Across Teams: Partner closely with Product, Engineering, Marketing, and other teams to understand business needs, user pain points, and technical constraints. Together, you’ll create user-friendly, innovative solutions.

Lead User Research & Testing: Oversee user research activities to gather insights about customer behaviors, needs, and pain points. Use these insights to inform design decisions and validate solutions through testing.

Create Exceptional Designs: Guide the team in developing user flows, wireframes, prototypes, and polished UI designs that bring ideas to life and delight users.

Leverage and Expand the Design System: Utilize our existing design system to ensure consistency, scalability, and efficiency across all designs. Collaborate with teams to integrate it seamlessly into every product and expand its scope to support evolving design needs.

Build and Maintain Design Systems: Own the creation and evolution of a design system to ensure consistency, scalability, and efficiency across all products.

Ideal Candidate

6-8+ years of UX/UI design experience, including 2+ years in managerial roles.

Expertise in design tools like Figma, Sketch, InVision, Rive, Framer, and Lottie.

Strong portfolio showcasing user-centered design and problem-solving skills.

Experience designing for Android, iOS, and responsive web platforms.

Solid understanding of UX principles, usability, and accessibility standards.

Bonus: Familiarity with HTML, CSS, and JavaScript; skills in animation or storyboarding

Identify and Solve UX Challenge: Proactively identify potential design issues, such as responsiveness or platform-specific nuances, and ensure solutions are effective and scalable.

Job Title: Senior Java Full Stack Developer

Locations: Delhi NCR, Hyderabad, Chennai, Pune, Bangalore Experience: 6–13 Years

Employment Type: Full-Time

"Need Immediate joiners or serving notice period candidates only can join in a maximum of 30 days"

About the Role

We are looking for an experienced and highly skilled Java Full Stack Developer with strong backend expertise in Java and hands-on experience in ReactJS for front-end development. The ideal candidate will drive the design, development, and implementation of high-performance, scalable applications that meet business goals.

Key Responsibilities

Backend Development (Approx. 80%)

• Design, develop, and maintain robust and scalable backend services using Java, Spring Boot, and related frameworks.
• Build and optimize RESTful APIs and microservices.
• Collaborate with cross-functional teams to define backend architecture and ensure high availability and performance.
• Troubleshoot complex issues, debug code, and improve overall system reliability.
• Participate in code reviews, design discussions, and technical decision-making.

Frontend Development (Approx. 20%)

• Develop responsive user interfaces and reusable ReactJS components.
• Integrate frontend components with backend services and APIs.
• Ensure high performance, cross-browser compatibility, and seamless user experience.

General

• Work in an Agile/Scrum environment and deliver high-quality software on schedule.
• Maintain robust documentation and follow SDLC best practices.
• Mentor junior developers and contribute to team growth.

Required Skills & Qualifications

• 6–13 years of professional experience in software development, with a strong focus on backend systems.
• Advanced proficiency in Java, Spring Boot, and related server-side technologies.
• Hands-on experience with ReactJS and modern JavaScript.
• Solid understanding of REST APIs, microservices architecture, and web services.
• Strong database skills (SQL and/or NoSQL) and familiarity with schema design.
• Experience with version control (e.g., Git) and CI/CD practices.
• Excellent problem-solving, debugging, and communication skills.

Preferred Skills (Bonus)

• Experience with containerization and orchestration (Docker, Kubernetes).
• Exposure to cloud platforms (AWS, Azure, GCP).
• Knowledge of message queuing (Kafka, RabbitMQ).
• Familiarity with automated testing frameworks and best practices.

Education

• Bachelor’s or Master’s degree in Computer Science, Engineering, IT, or a related field (or equivalent practical experience)

Be the client’s go‑to

• Act as the first point of contact for everyday questions. Pull in the CEO/CTO/Partner only when needed.
• Send regular, clear updates. Set next steps and dates. Nudge gently but firmly for client deliverables (lists, approvals, sign‑offs).
• Run friendly product demos and help clients self‑serve so they’re not stuck waiting on us.
• Answer “how does this work?” in plain English. When there’s a request, document it and report to the Product team.
• QA runs and dashboards before sharing. Check data accuracy, consent, and eligibility.

Run studies smoothly

• Set up the essentials (WhatsApp/Meta Business, channels, permissions) with the tech team.
• Create and maintain simple templates for conversations, cohorts, outreach, and updates.
• Manage cohorts: load lists, schedule, monitor response health, fix issues, and rerun if necessary.

Huge Plus: Ability to learn and apply new tools regularly.

Layer Tech IT Solutions is seeking a motivated IT Business Development Executive with 1–3 years of experience. The ideal candidate will drive business growth by identifying new opportunities and building strong relationships in the IT sector.

• Identify and pursue new business opportunities
• Generate leads through online/offline channels
• Build and maintain strong client relationships
• Prepare and deliver effective sales presentations
• Meet and exceed sales targets
• Excellent communication and negotiation skills
• Knowledge of IT services and solutions is a plus

Skill 1 : Java, Spring boot, Microservices and React.

Exp : 3+

Location : Hyderabad and Chennai.

Notice Period : Immediate to 30 days.

Hiring for the Profile of Oracle Utility Functional Consultant for Bangalore,Chennai,Hyderabad on immediate basis

Job Description:

1.Conduct module specific requirement workshop, capture and align business requirement
2.Analyse the detailed interface requirement and identify individual interface touch points
3. Prepare module wise detailed fit/gap analysis and identify customization components
4. Prepare module specific Functional specification
5. Prepare module wise Configuration master sheet which translates the “Fit” items to the technology
6. Identify customization/extension requirement and communicate to Technical consultants
7. Support Technical Architect in preparing detailed technical specification for both customization and integration components
8. Configure the product as per the design worksheet and bring up the individual business process
9. Lead UAT for the module, and ensure smooth customer signoff
10. Prepare / Support T3 material and conduct T3.

Qualification:

8+ Years of Experience in Oracle Utilities Application Framework (OUAF)
2. Strong functional Experience on CIS Billing
3. Strong knowledge across OU components
4. Minimum 7+ years of experience as Architect for OU product suite (CC&B, MDM, C2M)
5. Minimum 4+ Years on experience in architecting and delivering OU CC&B/C2M
6. Atleast 2 full implementation experience of CC&B in Architecting OU Solutions
7. Strong techno product expertise on OU CC&B with thorough understanding of cross functionalities

Notice Period: 0-1 Month

Should be having overall years of experience of 7-12 years and having Team management ability.
Hands-on experience of minimum 5 years into Golang.
Proficient exp of minimum 2-3 years into DevOps* - end to end project implementation.
Strong expertise on DevOps concepts like Continuous Integration (CI), Continuous delivery (CD) and Infrastructure as Code, Cloud deployments.
Good experience of minimum 1-3 year into "Terraform".
Good experience of min 6months - 1 year into frontend technology like Vue.js
Good experience or working knowledge in AWS, Docker, Kubernetes, Helm etc.

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

The job requires the candidate to work on Wordpress multisite and PHP -

• Design and implement applications/sites in WordPress
• Lead and Mentor technical team for all maintenance and new site tasks
• To pro-actively address all technical issues and coordinate with India and UK teams
• Participate in agile development process to ensure project deliverables are met, on time and of high quality
• Managing and delivery of projects from conceptualization, visualization to technology mapping and final execution of projects
• Monitoring development activities and reporting project progress
• Understand specification document and perform coding as per the requirements and standards
• Good knowledge on SQL Queries. Should be able to create and execute moderate to complex queries.   

Skills:

• Expert in PHP, WordPress & other open source tools
• Strong knowledge in JavaScript, Ajax, jQuery, XML, XHTML, HTML5, CSS & knowledge of working with third party web services
• Knowledge on Ecommerce (Payment Gateways, Shopping Carts, SEO Friendliness Coding, etc.)
• SQL and MySQL
• Desired Candidate Profile:
• Master’s degree (B Tech)/MCA
• Min 9-11 years of experience in PHP
• Strong programming skills
• Good aptitude and problem-solving skills