11+ Knowledge base Jobs in Delhi, NCR and Gurgaon | Knowledge base Job openings in Delhi, NCR and Gurgaon

MUST-HAVES:

• LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
• Context & Knowledge Base Design.
• Context & Knowledge Base Design.
• Experience running LLM evals

NOTICE PERIOD: Immediate – 30 Days

SKILLS: LLM, AI, PROMPT ENGINEERING

NICE TO HAVES:

Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments

ROLE PROFICIENCY:

Role Scope / Deliverables:

• Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
• Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
• Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
• Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
• Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
• Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.

KEY DELIVERABLES:

• LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
• Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
• Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
• Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
• AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
• Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.

KEY SKILLS:

Technical & Analytical Skills:

• LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
• Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
• Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
• Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
• Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
• Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
• Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
• Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
• Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
• Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
• Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.

Knowmax is the leading provider of customer experience knowledge management solutions globally that help solve customer problems. We help unicorns & Fortune 500 clients globally to help revolutionize the way CX knowledge is created, curated and consumed. We are a fast-paced tech startup that relentlessly innovates daily to make solving customer problems easier and accessible to our client’s employees and agents. We’re profitable, bootstrapped, and run a lean team across functions. Knowmax has been able to demonstrate value to dozens of Billion $ companies across geographies.

We’re industry agnostic and have significant global exposure. 

As an Enterprise Account Executive, you will be at the forefront of driving growth and safeguarding revenue for our customers. Your role is to quickly and consultatively engage with customers and prospects, to understand their business needs and demonstrate how our solution can align with their objectives. Leveraging your expertise, you'll recommend the optimal solution to improve their customers’ journeys and accelerate their growth.

The ideal candidate for this coveted position is an expert in large and complex technology deals, offering an enhanced sales experience due to their specialization; and is accountable for forecasting their sales quarterly. He or she is a self-starter who has a track record of exceeding assigned monthly and annual sales quota.

What You’ll Do:

• Qualify deals quickly and focus on educating the customers on why they need to buy from Knowmax and also being able to build a need in the first place.
• Gain access and establish relationships with key executives, C-level leaders and decision makers.
• Consult with potential decision makers and their teams to determine the optimal solutions to solve business challenges and accommodate specific business needs.
• Responsible for encouraging long-term strategic relationships within select high profile enterprise accounts.
• Develop a robust qualified pipeline and handle strategic and value-based account planning, forecasting, and closing opportunities.
• Be the trusted advisor and influencer in winning customer decisions to buy, architect and adopt Knowmax solutions.
• Prospect into your assigned accounts to discover and develop opportunities.
• Lead complex sales cycles, using the support and strengths of key internal partners (Pre-Sales, Product Management, Executives, and partners) to close opportunities and exceed your quota.
• You will keep your team updated on your progress by regularly and accurately updating our internal CRM system.
• Own a revenue quota basis your region, also being able to build your own pipeline through your own network.

• Requirements:
• True hunter with 2-5years experience in consultative, B2B sales with a proven track record of success in enterprise SaaS in domestic or global markets
• Able to excel in a fast-paced work environment without direct daily supervision.
• Excellent interpersonal, communications, presentation, and organizational skills.
• Strong aptitude and problem-solving skill.
• Documented success selling to multiple levels of decision makers in large accounts.
• Willing to travel throughout the assigned region
• Independent & self-motivated. Can hit the ground running with a strong drive to succeed.
• An existing network of customer contacts & partners within the enterprise contact center market is a plus.
• Bachelor’s degree from accredited college or university is preferred.

• Good experience on Power BI Visualizations, DAX queries in Power BI
• Experience in implementing Row Level Security
• Can understand data models, can implement simple-medium data models
• Quick learner to pick up the Application data design and processe

• Expert in SQL, Analyze current ETL/SSIS process
• Hands on experience in data modeling  
• Quick learner to pick up the Application data design and processes
• Data warehouse development and work with SSIS & SSAS (Good to have)

Role: SAP Basis Administrator

Location: Any USI (Bangalore, Hyderabad, Chennai, Kolkatta, Mumbai, Pune, Gurugram)

Budget: 25 LPA

Exp: 10+ yrs

Notice Period: Immediate to 15 days

Technical Skills:

·      SAP System Expertise:

·      Installation, Configuration, and Upgrades: Proficiency in installing, configuring, and upgrading SAP systems and components (e.g., ECC, HANA, BOBJ). 

·      Troubleshooting: Strong analytical and problem-solving skills to diagnose and resolve issues within the SAP environment. 

·      Performance Tuning: Knowledge of techniques to optimize SAP system performance, ensuring efficient operation. 

·      SAP Security: Expertise in managing SAP security, including user administration, role management, and authorization management. 

·      Transport Management: Understanding and proficiency in using the SAP Transport Management System (TMS) to manage software changes across the SAP landscape. 

·      Operating Systems and Database Administration:

·      Proficiency in Operating Systems: Familiarity with operating systems like Windows, Linux, and Unix, which are commonly used in SAP environments. 

·      Database Administration: Knowledge of database technologies used with SAP, such as SAP HANA or other relational databases. 

·      Monitoring Tools:

·      SAP Solution Manager: Mastery of SAP Solution Manager and other monitoring tools to proactively detect potential issues. 

·      Scripting and Automation: Ability to use scripting languages (e.g., Bash, PowerShell, Python) to automate tasks and improve efficiency. 

·      Other Technical Skills:

·      Data Migration: Understanding data migration processes and tools to ensure data integrity during upgrades or system refreshes. 

·      Java: Knowledge of Java for managing Java-based SAP applications and components. 

·      ABAP: Basic understanding of ABAP programming language for interacting with SAP systems. 

·      SQL: Knowledge of SQL for database queries and administration. 

If interested, please share your resume along with the following details

1)   Notice Period

2)   Current CTC

3)   Expected CTC

4)   Years of exp in Oracle Cloud Planning

5)   Any offers in hand

Thanks & Regards,

LION & ELEPHANTS CONSULTANCY PVT LTD

SINGAPORE | INDIA

Guidewire developer-PAN India

Role : Guidewire developer

Location : Pan India

Years of experience : 3 - 15 years

Roles and Responsibilities :

• Candidate having at least 3+ years of experience as guidewire developer
• Candidate having experience in Policy center(PC) or Claim center(CC)
• Experience in configuration or integration
• Candidate having Specialist certificate of guidewire

Regards

Sundaravalli

Roles and Responsibilities

• Ability to create solution prototype and conduct proof of concept of new tools.

• Work in research and understanding of new tools and areas.

• Clearly articulate pros and cons of various technologies/platforms and perform

detailed analysis of business problems and technical environments to derive a

solution.

• Optimisation of the application for maximum speed and scalability.

• Work on feature development and bug fixing.

Technical skills

• Must have knowledge of the networking in Linux, and basics of computer networks in

general.

• Must have intermediate/advanced knowledge of one programming language,

preferably Python.

• Must have experience of writing shell scripts and configuration files.

• Should be proficient in bash.

• Should have excellent Linux administration capabilities.

• Working experience of SCM. Git is preferred.

• Knowledge of build and CI-CD tools, like Jenkins, Bamboo etc is a plus.

• Understanding of Architecture of OpenStack/Kubernetes is a plus.

• Code contributed to OpenStack/Kubernetes community will be a plus.

• Data Center network troubleshooting will be a plus.

• Understanding of NFV and SDN domain will be a plus.

Soft skills

• Excellent verbal and written communications skills.

• Highly driven, positive attitude, team player, self-learning, self motivating and flexibility

• Strong customer focus - Decent Networking and relationship management

• Flair for creativity and innovation

• Strategic thinking This is an individual contributor role and will need client interaction on technical side.

Must have Skill - Linux, Networking, Python, Cloud

Additional Skills-OpenStack, Kubernetes, Shell, Java, Development

Flutter Developers [I/E2-JM2]

We are looking for Flutter developers responsible for the development and maintenance of applications aimed at a range of Mobile and Desktop. You will be working alongside other engineers and developers working on different layers of the infrastructure.

Responsibilities:-

Design and build advanced applications for the IOS/Android/Web and desktop platform

Maintain quality and ensure responsiveness of applications.

Collaborate with the rest of the engineering team to design and launch new features.

Collaborate with cross-functional teams to define, design.

Work with outside data sources and APIs

Unit-test code for robustness.

Work on bug fixing and improving application performance

Maintain code integrity and organization.

Help maintain code quality, organization, and automation.

Identify and correct bottlenecks and fix bugs

Requirements:-

Very good understanding of Flutter framework at-least 2+ year of experience in Flutter based application development.  

Hands-on experience on Flutter APIs, Dart

Experience with offline storage, threading, and performance tuning.  

Hands-on experience on iOS or Android. 

Good exposure to various 3rd party Integrations(Firebase, Google Map, Payment gateways).

Thorough understanding of Flutter development tools.  

Familiarity with RESTful APIs development.  

Expertise with code testing best practices, including unit and integration testing to ensure quality of code.  

Familiarity with code versioning tools such as Git. 

Strong understanding of Flutter Apps architecture BLoC or, Provider. , Unit testing, Streames

Good understanding of Isolates

Good understanding of Method channels, Event channels

Basic understanding of C++ and python

Experience Required : 4 to 7 yr

Immediate joiner preferred

Are you looking to work in the ecommerce space? Read on to know more.

Our client is a 360-degree boutique firm that provides single-point branding and eCommerce growth consulting to its clients. They have best-in-class professionals with a combined experience of over 40 years in Retail, Textiles, FMCG, Fashion, Consumer Durables and more. They create online brands for their clients through strategies like marketplace management, marketing, social media channels, and analytics that help planning and forecasting.

Currently, they are helping businesses from Fashion, Lifestyle and Personal technology to create a unique space in leading marketplaces like Amazon, Flipkart, Myntra, TataCliq etc. With over Rs.100 crores revenue generated through their 10000+ listings, the team is led by passionate entrepreneurs with a mission to simplify the digital market and e-commerce presence for all businesses.

As a Client Success Manager, you will be responsible for managing clients’ account end to end, including developing channel strategy, defining targeting, managing creative, setting up campaigns, measuring performance, and deriving insights.

What you will do:

• Taking complete ownership for a portfolio of accounts
• Understanding the client and their business from a holistic perspective
• Strategizing and creating a robust plan of action/ roadmap for clients
• Guiding a team of 2-3 people to work on client’s listings, reviews, account health and day to-day operations
• Tracking and driving the progress of various projects to ensure timely delivery
• Being responsible for all regular (and ad hoc) reporting and analysis
• Onboarding clients on multiple marketplaces by liaising with category managers at respective marketplaces
• Co-ordinating with various Marketplaces for solving queries and issues regarding the accounts
• Reviewing every account in the portfolio in complete detail to understand the current level of performance
• Being accountable for hitting goals and driving sustainable growth
• Preparing and presenting plans and results to the clients

• Minimum bachelors' degree in any field
• Strong analytical skills including Microsoft Excel
• Proactive, Team Player, requires good co-ordination and networking capabilities
• Good written communication skills and typing speed in English
• Self-motivated with passion for e-commerce
• Outstanding client handling & communication skills both written & verbal

Job Description: 

● At least 4 to 8 years of experience in software quality assurance manual testing 

● Proven record of test strategy and planning, STLC, deployment, defect tracking, and test  harness. 

● High degree of initiative with a passion for learning technology. 

● Must have strong hands-on experience on any programming language PHP, React Native JavaScript, HTML, CSS. 

● Must be competent enough on API testing using Rest Assured and Postman.

● Performance testing experience with relevant automation and monitoring tools (e.g.,  JMeter, load runner). 

● Responsible for coming up with and executing scale tests, performance, and longevity tests.

● Must have testing experience on cloud-based platforms and working knowledge on  integration testing using CI/CD pipelines. 

● Should have working experience with at least one of the MYSQL databases and NoSQL DB viz. 

● Cosmos Db, Cassandra, MongoDB.

● Should have strong fundamental understanding of network topology and the TCP/IP stack  and working knowledge of load balancing methods and deployment architecture

● Experience with GIT Hub, Maven, HP ALM, Jira, Jenkins, code coverage tools and CI/CD
● Exposure of sizing (estimating) the project and defining timelines 

● Good to have knowledge of Platforms like Windows / UNIX / Mainframe.

● Work under the direction of the Game QA Lead to provide test support for two dozen experienced game designers, artists, and engineers. 

● Perform daily smoke tests of game builds, using the build computer and the install scripts.

● Run through and write test plans for existing and new features. Become familiar with the  project design by closely reading project documentation and reaching out regularly to our  team of game developers. 

● Verify that identified bugs are fixed in the database. 

● Identify and bug new issues that occur in the HMD and tablet interface.

● Build on your own fundamental QA skills by learning the specifics of game  development QA for mobile devices, VR headsets, and experimental technology.

● Engage in continuous improvement of the QA process. 

● Maintains quality service by establishing and enforcing organization standards.
● Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of the-art practices; participating in professional societies. 

● Contributes to team effort by accomplishing related results as needed

Essential Duties & Responsibilities

● Design, build and maintain efficient, reusable, and reliable Ruby code
● Contribute to building an agile environment
● Test your code
● Engaged in all aspects of product development and will be working closely with product management, operations, client-engineering and customer success teams
● Working with an exceptional team to help scale a fast-paced business.
● Ability to work independently on challenging compound problems as well as collaborating with other team members to solve major goals
● Present complex ideas and approaches in simple communicable terms across engineering and management levels
● Identify bottlenecks and bugs, and devise solutions to these problems


Required Qualifications 

● Ruby on Rails (6+ years)
● PostgreSQL or MySQL
● JavaScript and AngularJS (or other client-side frameworks like Ember, Backbone, etc)
● Test-driven development with RSpec, Capybara, Jasmine
● Git, Continuous Integration, AWS, etc
● Bonus points for SaaS experience