11+ Knowledge base Jobs in Delhi, NCR and Gurgaon | Knowledge base Job openings in Delhi, NCR and Gurgaon
Apply to 11+ Knowledge base Jobs in Delhi, NCR and Gurgaon on CutShort.io. Explore the latest Knowledge base Job opportunities across top companies like Google, Amazon & Adobe.

Global Digital Transformation Solutions Provider
MUST-HAVES:
- LLM, AI, Prompt Engineering LLM Integration & Prompt Engineering
- Context & Knowledge Base Design.
- Context & Knowledge Base Design.
- Experience running LLM evals
NOTICE PERIOD: Immediate – 30 Days
SKILLS: LLM, AI, PROMPT ENGINEERING
NICE TO HAVES:
Data Literacy & Modelling Awareness Familiarity with Databricks, AWS, and ChatGPT Environments
ROLE PROFICIENCY:
Role Scope / Deliverables:
- Scope of Role Serve as the link between business intelligence, data engineering, and AI application teams, ensuring the Large Language Model (LLM) interacts effectively with the modeled dataset.
- Define and curate the context and knowledge base that enables GPT to provide accurate, relevant, and compliant business insights.
- Collaborate with Data Analysts and System SMEs to identify, structure, and tag data elements that feed the LLM environment.
- Design, test, and refine prompt strategies and context frameworks that align GPT outputs with business objectives.
- Conduct evaluation and performance testing (evals) to validate LLM responses for accuracy, completeness, and relevance.
- Partner with IT and governance stakeholders to ensure secure, ethical, and controlled AI behavior within enterprise boundaries.
KEY DELIVERABLES:
- LLM Interaction Design Framework: Documentation of how GPT connects to the modeled dataset, including context injection, prompt templates, and retrieval logic.
- Knowledge Base Configuration: Curated and structured domain knowledge to enable precise and useful GPT responses (e.g., commercial definitions, data context, business rules).
- Evaluation Scripts & Test Results: Defined eval sets, scoring criteria, and output analysis to measure GPT accuracy and quality over time.
- Prompt Library & Usage Guidelines: Standardized prompts and design patterns to ensure consistent business interactions and outcomes.
- AI Performance Dashboard / Reporting: Visualizations or reports summarizing GPT response quality, usage trends, and continuous improvement metrics.
- Governance & Compliance Documentation: Inputs to data security, bias prevention, and responsible AI practices in collaboration with IT and compliance teams.
KEY SKILLS:
Technical & Analytical Skills:
- LLM Integration & Prompt Engineering – Understanding of how GPT models interact with structured and unstructured data to generate business-relevant insights.
- Context & Knowledge Base Design – Skilled in curating, structuring, and managing contextual data to optimize GPT accuracy and reliability.
- Evaluation & Testing Methods – Experience running LLM evals, defining scoring criteria, and assessing model quality across use cases.
- Data Literacy & Modeling Awareness – Familiar with relational and analytical data models to ensure alignment between data structures and AI responses.
- Familiarity with Databricks, AWS, and ChatGPT Environments – Capable of working in cloud-based analytics and AI environments for development, testing, and deployment.
- Scripting & Query Skills (e.g., SQL, Python) – Ability to extract, transform, and validate data for model training and evaluation workflows.
- Business & Collaboration Skills Cross-Functional Collaboration – Works effectively with business, data, and IT teams to align GPT capabilities with business objectives.
- Analytical Thinking & Problem Solving – Evaluates LLM outputs critically, identifies improvement opportunities, and translates findings into actionable refinements.
- Commercial Context Awareness – Understands how sales and marketing intelligence data should be represented and leveraged by GPT.
- Governance & Responsible AI Mindset – Applies enterprise AI standards for data security, privacy, and ethical use.
- Communication & Documentation – Clearly articulates AI logic, context structures, and testing results for both technical and non-technical audiences.
Candidate must have Project management experience.
Candidate must have strong experience in accounting principles, financial workflows, and R2R (Record to Report) processes.
Candidate should have an academic background in Commerce or MBA Finance.
Candidates must be from a Fintech/ Financial services only.
Good experience with SQL and must have MIS experience.
Must have experienece in Treasury Module.
3+ years of implementation experience is required.
Candidate should have Hands-on experience with tools such as Jira, Confluence, Excel, and project management platforms.
Need candidate from Bangalore and Delhi/NCR ONLY.
Need Immediate joiner or candidate with upto 30 Days Notice period.
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
Sr. CRM- Real Estate
Roles and Responsibilities
1. Business Development and Relationship Building with all IPC's, Channel partners and Local brokers in the vicinity
2. Tracking market movement and being well aware of all the movement in the market.
3. Relationship Building with all prospects and clients.
Principal Accountabilities
1. Lead and Revenue Generation
2. Client Management / Client Trust Building
3. Implementation of Company Policies and being Innovative when interacting with all Channel Partners and Prospects.
4. Degree Holder with 3 to 5 years experience.
5. Having knowledge in respect to Real Estate Market along with knowledge about Co-working transactions is a plus.
6. Good Communication skills for interacting with Land Lords/ Developers. Possess strong interpersonal skills with the ability to build rapport quickly.
7. Ability to think strategically along with problem-solving solutions, also being aware of the market and respond to the clients based on their requirements.
8. Ability to perform under pressure and adapt based on the market situation while being self-motivated at the same time.
9. Knowledge of movement in the market from the competition and any new projects coming up.
Location: Lajpat Nagar (South Delhi)
Package: upto 6 L
Experience: 3 yrs plus
Internship Duration - 6 months
Stipend- 5000 INR per month
Desired Candidate Profile
Good communication (written and verbal) and interpersonal skills & most importantly a flair for writing.
Should be able to do research using multiple sources.
Ability to meet deadlines.
- Must have excellent writing skills with good vocabulary and grammar.
- Must adhere to deadlines.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.
What you will do:
- Partnering with leaders in resource planning, allocation and drafting the manpower plans for the company
- Collaborating with Hiring Managers to design and implement optimal sourcing strategies against the manpower plan requirements
- Direct sourcing covering all sourcing channels - internal mobility, referrals, advertised search, on-line job boards, networking, research, company website and search engines
- Identifying the sources for hiring that are cost efficient, highly effective with fast turnaround time
- Partnering with the business leaders on creating strong assessment mechanisms for recruitment
- Deploying assessment tools in the interviews to ensure that talent that is taken forward is as per org/ business requirements
- Handling all Recruitment operations (Sourcing, interview scheduling, coordination etc)
- Creating regular recruitment reports / trackers to gauge the health of manpower planning and recruitment related processes
- Creating Job Descriptions & specifications with respect to hiring
- Staying connected to consultants, vendors, industry peers & internally with business leaders at all points to ensure relevant and timely information flow
- Gathering real time market intelligence on people, compensation, related trends and movements
- Compensation benchmarking - internal and external
- Handling salary negotiations and ensuring the compensation offered takes into account the market trends and internal parity
Desired Candidate Profile
What you need to have:- Masters with specialization in HR
- Certification as Assessor
- Awareness of the placement process across Tech and Non-Tech Institutions
- Knowledge of recruitment and assessment tools
- Understanding of competency based assessments
- Exceptional excel skills
- Financial literacy of P&L and balance sheets
- Planning and organizing skills
- Strong process orientation
- An inclination for documentation & frameworks
- Strong communication Skills
- Strong Interpersonal Skills
- Ability to multitask
Our client works as a battery swapping network so that instead of purchasing, it allows electric auto rickshaw drivers to swap batteries and pay for it as they use it. Their focus is on advantages like earning a non-stop battery for 150 KM, no waiting to charge till 100 KM and pay-as-you-go option till 50 KM.
Our client works as an App that focuses on providing comfort to people in terms of ride sharing, ride hailing and cashless payments. Their prominent features include digital payments, trained drivers, doorstep pickup, daily affordable pricing etc.
Headquartered in Delhi, our client was co-founded by three veteran entrepreneurs who are BITS Pilani alumni.
As a Graphic Designer, you will be responsible for creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.
What you will do:
- Illustrating concepts by designing examples of art arrangement, size, type size and style and submitting them for approval
- Preparing finished art by operating necessary equipment and software
- Contributing to team efforts by accomplishing tasks as needed
- Communicating with clients about layout and design
- Reviewing final layouts and suggesting improvements when necessary
- Developing illustrations, logos and other designs using software or by hand
- Using the appropriate colours and layouts for each graphic
- Working with copywriters to produce the final design
- Testing graphics across various media
- Amending designs after feedback
- Ensuring final graphics and layouts are visually appealing and on-brand
Desired Candidate Profile
What you need to have:- Bachelor’s degree in graphic design or related field
- Experience as a graphic designer or in a related field
- Demonstrable graphic design skills with a strong portfolio
- Proficiency with required desktop publishing tools, including Photoshop, InDesign Quark, and Illustrator
- A strong eye for visual composition
- Effective time management skills and the ability to meet deadlines
- Ability to give and receive constructive criticism
- Understanding of marketing, production, website design, corporate identity, product packaging, advertisements, and multimedia design
- Experience with computer-aided design
- A passion for issues around Sustainability, Energy Transition, Climate Action, Distributed & Renewable Energy
- Startup experience desired
- Ability to work in a fast-paced environment
At Cypherock,
We are disrupting the current financial system by increasing the adoption of Blockchain-based digital assets through better key management solutions. We are a mission-driven team having worked with companies like Google, Blockgeeks, Samsung, Lockheed Martin, Apollo Munich, etc.
As an early engineer at Cypherock you may:
● Implement protocols that empower millions over the world
● To ship global products that increase the adoption of decentralized currencies
● Work on World's first products. Yes! we are one of the few Indian companies building for the World from India
● Get inspired to create breakthrough technologies
Requirements:
● Experience in MEAN stack and writing Python scripts. React dev skills are a must. Experience with the Electron framework for desktop app development will be a plus
● Experience working in remote teams
● Excellent code documentation and communication skills
Our client is India's leading digital care ecosystem for chronic condition management. They are a one stop shop catering to all needs from tracking fitness levels to managing diet, to consultation with doctors and health coaches. They combine real-time monitoring through their IoT-connected devices and app ecosystem to provide AI-driven personalized insights and proactive intervention by doctors and health coaches to patients with chronic conditions.
This revolutionary startup was named in Forbes Asia’s inaugural ‘100 to watch and is backed by renowned investors. They are backed by some of the best VCs and investors in India, and with their most recent fund-raise of $5.7 million, they are on track to expand beyond India into ASEAN countries as the first stage of their global expansion.
As a Talent Acquisition Manager, you will be responsible for delivering quality hirings on the given deadlines.
What you will do:
- Engaging with hiring manager and stakeholders to understand current and upcoming business requirements
- Validating manpower requisition in consultation with line manager and HR Head
- Working with the hiring team closely and helping them deliver upon the priority and critical positions
- Analysing various recruitment metrics and coming up with insights to improve processes and efficiencies
- Proactively creating a talent pipeline for critical/ niche roles
- Managing vendor coordination, rate negotiation, renewal, support, technical issues of Naukri, IIM jobs and other portals etc.
- Managing Tier 1,2 and 3 colleges as per the company requirement
- Ensuring the staffing need of the company are being met, with a long-term talent strategy in mind
- Devising and implementing sourcing strategies to build pipeline of potential applicants, such as employer branding initiatives
- Creating and implementing talent acquisition strategies for leadership, mid management and other technical/ non-technical hirings
- Creating and implementing end to end candidate hiring process to ensure positive experience
- Proactively seeking market intelligence to gain competitive advantage in attraction, assessment and sourcing methodologies
What you need to have:
- MBA degree in HR is a must
- Proficiency in MS Excel
- Excellent interpersonal and communication skills
- Ability to multitask and prioritize daily workload
- Excellent decision making and analytical skills
- Ability to work in fast paced business environment
- Team handling skills
- Ability to handle sensitive and confidential information
- Creative thinker and proactive problem solver
- Strong understanding of full-cycle recruitment processes and employer branding techniques
- Strong sales and negotiation skills
- Strong work ethics
- Experience from an ecommerce or health tech company would be strongly preferred





