M3 INFOR Technical Consultants

Job Title: Customer Service Executive (Voice/Blended)

Company: BikeFixUp

Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)

📌 Role Overview

We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.

📋 Job Details

Salary: ₹10,000 – ₹15,000 per month (fixed)

Shift Timings: 9:00 AM – 6:00 PM

Working Days: 6 days a week (Rotational Offs)

Job Type: Full-time, Work from Office

🎯 Key Responsibilities

Handle incoming customer calls and queries professionally.

Provide accurate information about our services and pricing.

Resolve customer complaints and follow up to ensure satisfaction.

Maintain basic records of customer interactions in our system.

✅ Requirements

Education: Minimum 12th Pass / Graduate.

Experience: 0–1 year (Freshers are welcome to apply!).

Communication: Good command over Hindi and basic English.

Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.

Skills: Basic computer knowledge and a polite phone manner.

• Hands-on Experience with PHP CodeIgniter Framework
• Proficient in PHP, HTML5, JavaScript, CSS, JQuery
• Excellent relational database skills with MySQL
• Understanding of responsive design frameworks such as bootstrap
• Utilize backend data services and contribute to increasing existing data services API
• Lead the entire web application development lifecycle right from concept stage to delivery and post-launch support
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serves as a liaison between development staff and project manager
• Keep updated & use best practices in web development

Role & responsibilities

• Develop engaging and informative content for the solar market, ensuring accuracy and clarity.
• Research and understand target audiences to tailor content accordingly. Ability to draft content for different mediums is a bonus. 
• Work collaboratively with the operations team, sales and marketing team, and other team members to get all aspects of solar covered in content.
• Maintain a strong understanding of current solar market trends and terminology.
• Edit and proofread content to adhere to style guidelines. 
• Stay up-to-date on the latest content marketing trends and best practices.
• Assist with other Marketing & Communications collaterals on a need basis.

Preferred candidate profile

• Bachelor's Degree in Mass Communication or relevant field
• At least 3 to 5 years of experience in content writing for B2b, SaaS or technical topics
• Strong understanding of Solar terminology and market trends is appreciated
• Excellent writing skills, with the ability to craft clear, concise, and engaging content
• Proven ability to research and gather information effectively.
• Excellent communication and collaboration skills.
• Ability to manage multiple projects simultaneously and meet deadlines consistently.

Perks and benefits

• Opportunity to fight Climate Change
• A fabulous and flexible work environment
• Independence to operate freely
• Results-oriented work culture
• Attractive Pay
• Attractive Health Benefits
• Attraction Employee Stock Options
• Massive growth potential   

1)Working on Product content.

2)Basic editing skills with creative ideas.

3)Engaging in editing the technical videos and other product related ads

4)Working on adding basic graphics and highlights.

5)Working closely with the brand marketing team to ideate on content and story telling.

6)Working on developing product content outlines and story boards

7)Creating unique, original and quality content.

8)Flexible and open to make changes

9)Professional Approach to details, time and deadlines.

• Designing, architecting, developing and driving the technology roadmap
• Defining standards in coding, system design and architecture
• Delivering solutions according to user requirements while meeting development, quality and documentation standards
• Building data-driven applications applying clean code and architecture principles
• Working with the team to ensure deadlines are met

What you need to have:

• Relevant experience of 2 to 5 years as .net developer
• Hands on experience in Web forms, MVC, bootstrap, java script, windows application, crystal reports    
• Good in writing SQL, GIT
• Good in OOPs concept
• Knowledge of .net core 3.1 or above    

We are looking for a copywriter that can deliver words and meaning to advertising visuals. Shall be responsible for writing compelling marketing and promotion materials for different verticals of industries. 

•  Coordinate with the account managers to discuss the brand requirements.
•  Write sellable copy for a variety of media including social, print, video, and online
•  Brainstorming visual and copy ideas with the creative team.
•  Get a detailed brief to interpret the client’s needs and develop a creative concept that suits their purpose.
•  Creating drafts of creative concepts with the briefs available and through data research.
•  Presenting final output of creative concepts to the account managers.
•  Working as a part of a team with account leads, designers and technical dept.
•  Stay current on trends and competitors within the editorial sphere

21N78E Creative Labs is looking for Visualizers.

• Work with all the Marketing and Client teams to create effective client communication, develop innovative products, enabling client acquisition and customer delight.

• Responsible for conceptualizing, strategizing and visualizing concepts and designing for a variety of products and clients in the following areas.
o Advertising – Mainline and Digital
o Social media
o Outdoor
o Audio Visuals
o UI Design
o Corporate Communication

• Strong Design skills | Proficient in Adobe Creative Suite | Working Knowledge of Motion Graphics software’s (Adobe Premiere & After Effects) | Clear grasp of social media formats