M3 INFOR Technical Consultants

Position Overview

We are seeking a highly skilled Senior Salesforce Service Cloud Developer who will take complete ownership of all Service Cloud development activities—ranging from design and configuration to customization, integration, and deployment. The ideal candidate will have end-to-end control of the technical solution, ensuring high-quality, scalable, and maintainable implementations that align with business requirements and best practices.

This is a hands-on role that requires deep technical expertise, strong problem-solving abilities, and the ability to operate with minimal supervision while collaborating closely with stakeholders.

Key Responsibilities

Take full ownership of Salesforce Service Cloud development lifecycle requirements gathering, solution design, development, testing, deployment, and post-deployment support.

Translate business needs into technical solutions using Service Cloud features such as Cases, Knowledge, Omni-Channel, Live Agent, Service Console, Entitlements, and Milestones.

Design and develop custom Apex classes, triggers, Lightning Web Components (LWC), Visualforce pages, flows, and process builders.

Implement integrations with external systems using REST/SOAP APIs, middleware, or other integration tools.

Configure and manage Service Cloud console, page layouts, record types, queues, and assignment rules.

Maintain code quality through version control, peer review, and adherence to Salesforce best practices.

Create and maintain technical documentation for customizations, integrations, and configurations.

Proactively identify system improvements, performance enhancements, and automation opportunities.

Serve as the go-to technical expert for Salesforce Service Cloud within the organization.

Ensure compliance with Salesforce security standards, governance, and data privacy policies.

Required Skills & Qualifications

7+ years of hands-on Salesforce development experience, including 3+ years specifically in Service Cloud.

Strong command of Apex, LWC, SOQL, SOSL, Visualforce, Flows, and Process Automation.

Proven experience in Service Cloud setup and customization including console configuration, case management, omni-channel routing, and knowledge management.

Expertise in Salesforce APIs and integrations (REST, SOAP, platform events).

Deep understanding of Salesforce security model, sharing rules, and data architecture.

Proficiency in Salesforce DevOps tools (e.g., Copado, Gearset, or equivalent) and version control systems (Git).

Salesforce Platform Developer II and Service Cloud Consultant certifications strongly preferred.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to manage full development ownership in a fast-paced environment with minimal supervision.

Preferred Skills

Experience with Einstein Bots, Field Service Lightning, or other Salesforce add-ons.

Familiarity with Agile/Scrum methodology and working with cross-functional teams.

Knowledge of testing frameworks (Apex tests, Selenium, Provar, etc.). 

About UpSolve

We built and deliver complex AI solutions which help drive business decisions faster and more accurately. We are a typical AI company and have a range of solutions developed on Video, Image and Text.

What you will do

• Stay informed on new technologies and implement cautiously
• Maintain necessary documentation for the project
• Fix the issues reported by application users
• Plan, build, and design solutions with a mental note of future requirements
• Coordinate with the development team to manage fixes, code changes, and merging

Location: Mumbai

Working Mode: Remote

What are we looking for

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Minimum 2 years of professional experience in software development, with a focus on machine learning and full stack development.
• Strong proficiency in Python programming language and its machine learning libraries such as TensorFlow, PyTorch, or scikit-learn.
• Experience in developing and deploying machine learning models in production environments.
• Proficiency in web development technologies including HTML, CSS, JavaScript, and front-end frameworks such as React, Angular, or Vue.js.
• Experience in designing and developing RESTful APIs and backend services using frameworks like Flask or Django.
• Knowledge of databases and SQL for data storage and retrieval.
• Familiarity with version control systems such as Git.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.
• Ability to work effectively in a fast-paced and dynamic team environment.
• Good to have Cloud Exposure

Candidate Requirements:

• Bachelor’s degree in any field
• Required Excellent Communications 
• Minimum 2 years of sales experience in a full-time role
• Excellent communication and interpersonal skills
• Presentable personality and ability to handle high ticket size clients confidently
• Open to stretch and working in a start-up/ed-tech environment
• Immediate joining required
• Age: Below 32 years

Benefits to Highlight for Candidates:

• Be part of a fast-growing ed-tech company with a positive and unique culture (refer to our LinkedIn, Glassdoor, and website for more details).
• Attractive incentive structure, with potential monthly earnings exceeding ₹1 Lac based on performance.
• No field sales (door-to-door). Leads are provided to counselors to connect with clients.
• Significant career growth opportunities, with high performers moving into team management roles within 1-2 years.
• Flexibility for relocation to other offices (Bangalore, Delhi, Hyderabad, Chennai) based on tenure and performance.

Eligibility Criteria: • Years of Experience: 5-8 years on software development •

Educational Qualification: Bachelor’s degree in engineering Job Summary:

• We're seeking an experienced Angular Developer to join our team. The ideal candidate will have a strong background in developing scalable, efficient, and high-quality applications using Angular. The candidate will be responsible for handling projects, understanding requirements, and delivering solutions that meet our high standards. Primary Responsibilities:

• Design, develop, test, and deploy applications using Angular. • Collaborate with cross-functional teams to define, design, and ship new features.

• Translate requirements into technical specifications and implement solutions.

• Write clean, maintainable, and efficient code that adheres to our coding standards.

• Understand and assess requirements delivered by Product Owner. • Implement and integrate image processing libraries such as Fabric.js, Two.js, and Three.js.

• Create and manage interactive charts using libraries like Plotly and D3.js.

• Implement complex image processing algorithms and integrate image editing tools.

• Optimize application performance and ensure high-quality user experiences.

• Implement CI/CD pipelines on Azure to streamline development processes.

• Troubleshoot and resolve issues in a timely manner. Mandatory Skills: • 5-8 years of experience in Angular development.

• Solid understanding of web development fundamentals (HTML, CSS, JavaScript).

• Proficiency in image processing libraries such as Fabric.js, Two.js, and Three.js.

• Strong experience with charting libraries like Plotly and D3.js. • Excellent problem-solving skills and debugging techniques. • Strong communication and collaboration skills.

• Capable of independently handling and efficiently overseeing projects.

• Hands-on experience with CI/CD pipelines on Azure. • Team oriented personality with excellent interpersonal and communication skills. Desirable Skills:

• Knowledge of Node.js • Knowledge with Azure cloud platform. Req ID: • Experience in using UI mock-up creation software’s • Canvas and SVG Designing. •

Knowledge on Semiconductor equipment industry. • Knowledge of containerization using Docker. • Familiarity with databases such as MongoDB or MySQL. •

Familiarity with agile development methodologies. What We Offer: • Competitive salary and benefits package.

• Opportunity to work on challenging projects and contribute to our company's growth. •

Collaborative and dynamic work environment. • Professional development opportunities and training.

• Flexible working hours and remote work options. If you're a motivated and talented Angular and Node Developer looking for a new challenge, please submit your application, including your resume and a brief cover letter

What You'll Do:

• You will collaborate with a UX/UI designer and other frontend and middle-tier engineers to design, prototype, and build complex cloud-based web applications.
• You will assist other developers with the integration of UI components with backend logic, interface implementation, and troubleshooting.
• Supporting the existing UI is a must, however, there will be plenty of opportunities to create solutions for advanced functionality while making improvements to existing areas of the application, as well as with new features.

What Makes You A Great Fit :

• Hands-on experience with HTML, CSS frameworks, and JavaScript
• Must have an excellent understanding of the browser DOM.
• Firm grasp of lexical scoping, closures, and OO JavaScript.
• Proficient in native JavaScript as well as one or more frameworks/libraries such as jQuery, Ext JS, Backbone.js, ReactJS, Angular 6 and above, etc.
• Proficient with debugging and testing tools to troubleshoot and optimize the UI.
• Understanding of frontend security best practices and XSS, CSRF, e

• Proven track record of successful sales achievements and a deep understanding of sales principles and techniques.
• Exceptional communication skills with fluency in English, both written and spoken.
• Excellent interpersonal skills, allowing you to connect effectively with client.
• Self-motivated, driven, and results-oriented with the ability to thrive in a fast-paced, target-driven environment.
• Strong organizational skills, with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Technologically proficient, and able to adapt to various sales and customer relationship management software.

JOB ROLE: Graphics Designer/Video Editor

EXPERIENCE: 3+ Years

LOCATION: Madurai, India

Job Mode: Full Time

Qualifications & Skills Requirement:

• Bachelor’s Degree in Fine Art Design, Visual Communications, Video Production or related discipline
• Extensive experience with Illustrator, Photoshop, InDesign, and Adobe Premier Pro, After effects and/or Final Cut Pro
• Experience in designing Websites, Logo, Flyers, Name Board and brochures. Experience in editing 4K videos.
• Experience working with Microsoft Office Suite (primarily Word and PowerPoint)
• Collaborative, energetic, and able to work both on a team and independently
• Strong time management and prioritization skills
• Excellent storyteller with exceptional graphic design and video skills with the ability to tailor voice for different channels

Responsibilities & Duties:

• Design and Visual Storytelling - Design and produce the company’s brand collateral, white papers, web landing pages, videos, infographics, social media visuals, email templates, event materials, direct mailers, advertising, promotional materials, and any other assets used in marketing communications.
• Creative Graphic Design Production – Manage the entire graphic design production process including visual concepts, design, production, revision, and final file preparation.
• Video Production – Manage the entire video production process especially in 4K Videos that include Planning, Filming, Producing, Editing, Sourcing Audio and Stock Footage, Creation of supporting graphics, and final file preparation.
• Brand Stewardship - Assure that all existing and new marketing deliverables adhere to Resonance’s brand standards and visual style guidelines and to develop Logo, Website Designing and Name Boards.
• Project Support – Provide direct support to business development staff and project teams in formatting proposals, Flyers, Brochures, Documentations, etc.