Responsibilities
- Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling a portfolio of eligible customers in order to achieve the targets set and that all guidelines and regulatory requirements are followed. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
- Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
- Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the Audit & Compliance guidelines.
- Responsible for managing, training and motivating staff.
- All of the above parameters are consistently met by the team of VRMs.
- Income generation through the right blend of enhancement of CASA balance and cross-sell of appropriate products So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set 8. The team Manager leads a team of VRM (Virtual Relationship Manager) and is directly responsible for the performance of team members leading to the fulfilment of Business objectives.
- Monitoring and tracking the VRMs on revenue generation, product penetration, digital penetration, and liability growth and ensuring that the required product mix is maintained at the resource level to achieve the targeted number.
- The team Manager will be responsible for Sales Management through leads generated for a set of products from a fixed non-managed customer with the express objective of achieving business targets and efficiency targets related to outbound database calling management.
Requirements
- Bachelor's degree or equivalent experience.
- Minimum 4 years of team lead experience.
- Candidate should have a banking or voice process background.
- Willing to work from the office
Shubham Vishwakarma
Full Stack Developer - Averlon
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Company provides users with the opportunity to invest in gold, government bonds, crypto currencies and other investment products to grow their savings.
For Gold and S&P500 products, This company is affiliated with PT PG Berjangka that is licensed under Bappebti. We ensure all transaction that you do in. The Platform is 100% secured.We are trusted by leading big tech companies in Indonesia sell Pluang Investment products in their platform and applications (GoInvestasi by Gojek, Dana eMAS by Dana and BukaEmas by Bukalapak)
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Be honest, reliable & consistent
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Semaai's co-founders are ex Entrepreneurs, from Goldman Sachs, World Bank, and Schlumberger, with 30 years of rich experience in the technology, agri-business, and development sector in Indonesia and India.
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- End-to-end ownership — for any given project, we have one person who is responsible. While they don’t necessarily have to do all the work themselves, it’s their job to make sure all the work gets done.
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After a technical screening round, we will have two rounds of technical interviews 45 mins each within 72 hours. The first technical interview will be focused on logical reasoning and CS fundamentals, and the second will be on the basics of android and logical reason. If all goes well, we extend the offer within 48 Hours.
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon