Responsibilities
- Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling a portfolio of eligible customers in order to achieve the targets set and that all guidelines and regulatory requirements are followed. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer.
- Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
- Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the Audit & Compliance guidelines.
- Responsible for managing, training and motivating staff.
- All of the above parameters are consistently met by the team of VRMs.
- Income generation through the right blend of enhancement of CASA balance and cross-sell of appropriate products So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set 8. The team Manager leads a team of VRM (Virtual Relationship Manager) and is directly responsible for the performance of team members leading to the fulfilment of Business objectives.
- Monitoring and tracking the VRMs on revenue generation, product penetration, digital penetration, and liability growth and ensuring that the required product mix is maintained at the resource level to achieve the targeted number.
- The team Manager will be responsible for Sales Management through leads generated for a set of products from a fixed non-managed customer with the express objective of achieving business targets and efficiency targets related to outbound database calling management.
Requirements
- Bachelor's degree or equivalent experience.
- Minimum 4 years of team lead experience.
- Candidate should have a banking or voice process background.
- Willing to work from the office
Subodh Popalwar
Software Engineer, Memorres
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Title: Head of Engineering/ Head of Product
Location: Mumbai (work from office)
CTC: Annual CTC Up to 25 Lacs
About Us:
CorpCare is India’s first all-in-one corporate funds and assets management platform. We offer a single-window solution for corporates, family offices, and HNIs. We assist corporates in formulating and managing treasury management policies and conducting reviews with investment committees and the board.
Job Summary:
The Head of Engineering will be responsible for overseeing the development, implementation, and management of our corporate funds and assets management platform. This role demands a deep understanding of the broking industry/Financial services industry, software engineering, and product management. The ideal candidate will have a robust background in engineering leadership, a proven track record of delivering scalable technology solutions, and strong product knowledge.
Key Responsibilities:
- Develop and communicate a clear engineering vision and strategy aligned with our broking and funds management platform.
- Conduct market research and technical analysis to identify trends, opportunities, and customer needs within the broking industry.
- Define and prioritize the engineering roadmap, ensuring alignment with business goals and customer requirements.
- Lead cross-functional engineering teams (software development, QA, DevOps, etc.) to deliver high-quality products on time and within budget.
- Oversee the entire software development lifecycle, from planning and architecture to development and deployment, ensuring robust and scalable solutions.
- Write detailed technical specifications and guide the engineering teams to ensure clarity and successful execution.
- Leverage your understanding of the broking industry to guide product development and engineering efforts.
- Collaborate with product managers to incorporate industry-specific requirements and ensure the platform meets the needs of brokers, traders, and financial institutions.
- Stay updated with regulatory changes, market trends, and technological advancements within the broking sector.
- Mentor and lead a high-performing engineering team, fostering a culture of innovation, collaboration, and continuous improvement.
- Recruit, train, and retain top engineering talent to build a world-class development team.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Define and track key performance indicators (KPIs) for engineering projects to ensure successful delivery and performance.
- Analyze system performance, user data, and platform metrics to identify areas for improvement and optimization.
- Prepare and present engineering performance reports to senior management and stakeholders.
- Work closely with product managers, sales, marketing, and customer support teams to align engineering efforts with overall business objectives.
- Provide technical guidance and support to sales teams to help them understand the platform's capabilities and competitive advantages.
- Engage with customers, partners, and stakeholders to gather feedback, understand their needs, and validate engineering solutions.
Requirements:
- BE /B. Tech - Computer Science
- MBA a plus, not required
- 5+ years of experience in software engineering, with at least 2+ years in a leadership role.
- Strong understanding of the broking industry and financial services industry.
- Proven track record of successfully managing and delivering complex software products.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with Agile/Scrum methodologies.
- Deep understanding of software architecture, cloud computing, and modern development practices.
Technical Expertise:
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Preferred Qualifications:
- Experience in the broking or financial services industry.
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- Knowledge of user experience (UX) design principles.
- Experience with trading platforms or financial technology products.
This role is ideal for someone who combines strong technical expertise with a deep understanding of the broking industry and a passion for delivering high-impact software solutions.
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- Utilize version control systems to manage codebase and collaborate with a development team.
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- Develop user-friendly interfaces using WPF (Windows Presentation Foundation).
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Software Engineer, Memorres