11+ KMS Jobs in Mumbai | KMS Job openings in Mumbai

Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.

 Marketing Executive 

About us 

GRG India is a B2B enterprise SaaS company in the incentive and reward management space. Our flagship product, My Incentives, helps large companies automate and gamify the end-to-end sales and channel incentive process — typically for organizations with 2,000+ frontline and channel sales members. 

Our clients include some of India's leading brands across BFSI, FMCG, Construction, IT, Agro Chemicals, and Automotive. 

My Incentives is a no-code platform that delivers four core outcomes for our clients: 

1. Real-time incentive automation — ingesting sales data and calculating payouts with zero manual effort 
2. Gamification and motivation — keeping the brand and sales targets top of mind for frontline and channel reps 
3. Leadership visibility — giving regional sales heads a live view of team performance 
4. Fraud and leakage elimination — ensuring every payout is accurate and tamper-proof 

We expect you to play a critical role in supporting the go-to market strategy for our products. You will be responsible for all marketing activities, more specifically identifying, developing and acquiring new leads and creating brand awareness. In addition to having a successful presence on relevant digital media, you will also demonstrate a proactive approach to creating the right opportunities to grow our business. It is essential that you are a focused performer who is in the habit of achieving the assigned objectives. 

Reports to 

Head of Sales  

3 best things about the job 

• Work in a rapidly evolving industry where scalable tech products have a huge impact  
• Have complete ownership of marketing activities and grow your team over time. 
• Potential for the role to evolve into a senior role. 

Measures of success 

• Website traffic growth 
• Visitor-to-lead conversion rate 
• Sales-qualified leads generated 
• Opportunities (or pipeline revenue) generated 
• New customers generated 
• Revenue generated 

Responsibilities of the role 

• Paid Search & Performance: Develop, implement, and optimize high-performing Google Ads campaigns (Search, Display, Retargeting) to drive B2B lead generation.  
• Multi-Channel Acquisition: Beyond Google, manage paid media and growth hacking through LinkedIn and other B2B platforms. 
• Conversion Rate Optimization (CRO): Identify technical hacks and integrations to improve visitor-to-lead conversion rates on landing pages.  
• Data-Driven Execution: Gather and derive actionable insights from Google Analytics and Zoho to refine targeting and reduce Customer Acquisition Cost (CAC) 
• Hands-on expertise in paid/organic traffic sources including SEO/SEM/LinkedIn/ Email/Other paid media 
• Must have expertise in using various digital platforms like Adwords, Facebook, Ad networks, Google Analytics, LinkedIn Ads, Zoho campaigns, etc. 

What you will need  

• Experience: Minimum 2 years of experience in B2B marketing, preferably in the SaaS domain.  
• Technical Expertise: Deep hands-on expertise in Google Adwords (Google Ads), Google Analytics, and LinkedIn Ads is mandatory.  
• Analytical Mindset: A strong bias for using analytical tools to make data-driven decisions.  
• Soft Skills: Great communication skills and a creative mindset to balance technical performance with compelling brand messaging.  
• Collaboration: Ability to report to the Head of Sales and coordinate with internal/external stakeholders.  

Location:  

Sewri West, Mumbai 

Strong Data Scientist/Machine Learnings/ AI Engineer Profile

Mandatory (Experience 1) – Must have 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models

Mandatory (Experience 2) – Must have strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.

Mandatory (Experience 3) – Must have hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models

Mandatory (Experience 4) – Must have strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text

Mandatory (Experience 5) – Must have experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments

Mandatory (Company) – Must be from product companies, Avoid candidates from financial domains (e.g., JPMorgan, banks, fintech)

Job Title: Relationship Manager - CRM

Salary -upto 8 LPA

Location -Mumbai

Job Summary

We're seeking a dynamic and customer-focused Relationship Manager to join our CRM team. The ideal candidate will play a key role in maintaining strong client relationships, ensuring efficient post-sales activities, and managing collections.

Key Responsibilities

- Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.

- Collections and Follow-ups: Manage and oversee the collection process, ensuring timely payments from customers.

- Post-Sales Activation: Facilitate seamless post-sales processes, including onboarding and activation of services/products.

- Demand Letter Generation: Prepare and issue demand letters in compliance with company policies and legal standards.

- Documentation and Reporting: Prepare and manage client-related documentation, including agreements, contracts, and payment schedules.

Requirements

- Experience in real estate is mandatory

- Proficiency in Excel and data management

- Excellent communication and interpersonal skills

- Attention to detail and ability to multitask

- Strong analytical and problem-solving skills

What We Offer

- Opportunity to work with a dynamic team

- Professional growth and development opportunities

- Competitive salary and benefits package

- 5-day working week, 10am-6pm

How to Apply

If you're a motivated and experienced Relationship Manager, please submit your resume and cover letter to [insert contact information].

Hiring Hashtags

#RelationshipManagerJobs

#CRMJobs

#RealEstateJobs

#CustomerServiceJobs

#SalesJobs

#MarketingJobs

#MumbaiJobs

#JobOpening

#CareerOpportunity

#HiringNow

Responsibilities:

• As a designer on our team, you'll be responsible for delivering design and innovation across the team to help bring best-in-class digital experiences to life that empower partner brands, warehouse managers, and fellow employees.
• Run tight sprints and control the design planning for your projects, you'll drive team motivation to achieve individual and company goals.
• Deep empathy for the user and a desire to learn as much as possible about customers
• Find new ways of improving user experience by collaborating with others
• Model Design values in Design Teams & encourage others to be opinionated
• Develop the process/approach for tackling a design problem using known methods; anticipate problems; facilitate skills to engage cross-functional teams
• Use an understanding of impact and success metrics to focus and reprioritize their own and the team's efforts

Requirements:

• 5+ years' experience designing compelling user experiences
• Experience working in an agile/scrum environment and working collaboratively with product managers and developers, from concept to implementation
• Systems thinking; ability to step back and see a project's larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
• Ability to lead and deliver projects end to end while effectively managing the stakeholder requirements.
• Ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
• Have a keen understanding of the technological, business, and user opportunities and constraints
• Ability to distill and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
• Experience working in Ecommerce setup is a plus.
• Proficiency in working with design and prototyping tools like Figma, Miro, etc.
• Students from Bachelor's/Master's Degree courses in Design, Human-Computer Interaction (HCI) Human Factors International (HFI), or related fields of study can apply

JOB DESCRIPTION:-

Responsibilities:

• Strong experience in Compensation Management -

• Strong experience in Variable Pay

• Strong Experience in Employee Central

• Experience in configuring Compensation, Variable Pay templates

• Experience in Route Map and Rating Scales

• Experience in Merit Guidelines, Lookup table, Eligibility rules, Budgeting and Performance Forms integration

• Experience in configuring merit and Variable Pay statement templates

• Strong experience in MDF Objects, Position Management, Business rules, workflows and RBP.

• Act as a Subject Matter Expert for various assigned modules within the SuccessFactors system.

• Assist with system changes from the solution phase through development, testing, implementation, and post go-live support.

• Perform and/or assist with manual data uploads where necessary.

• Lead the design, testing and support of Compensation, Variable Pay, PMGM and Employee Central modules

• Troubleshoot and resolve end user support tickets

• Partner on yearly cycles within HRIS for Performance Reviews and Compensation Planning.

• Act as a leader within the HRIS team, providing training and support to other team members as needed.

• Contribute to the development and maintenance of internal documentation.

• Experience in Role Based Permissions

• Working experience in Reporting, user stories, Dashboards

• Should have experience in client handling and educating the business teams on the compensation process and new changes

Experience

• 5+ years of Support experience in SAP SuccessFactors, particularly Compensation Management, Performance & Goal Management and Employee Central.

• Experience working in a Global HR environment.

• Strong communication, problem-solving, and project handling skills.

• Certification in Compensation/Variable Pay/PMGM/ Employee Central is an added advantage.

• Strong experience in Client handling.

• Conduct tele-sales activities, provide product information, and close deals to meet sales targets.
• 1-3 years of experience in HNI customer handling, lead generation, and cold calling; basic MS-Excel knowledge; strong communication skills in English
• Outbound Calling: Make cold and warm calls to potential customers, introduce the company's products/services, and explain their benefits to generate interest.
• Lead Generation: Identify and qualify leads through effective questioning techniques and pitch products based on customer needs.

Inside Sales Executive - Lead Generation

Summary:

Passionate and energetic inside sales personnel who can connect and engage with leads via outbound calls, set up appointments and communicate the company's brand identity.

2 years of inside calling experience around IT hardware and software sales

Identify prospects grow and manage sales pipeline to achieve targets

Coordinate software demos and service presentations with prospects and the internal business development team.

Experience in market research, data mining and cold calling.

Generate new potential clients through cold calling, and social media platforms.

Communicating with the Organization heads and scheduling the appointments for product demos.

Self-motivated, and able to work independently and as a member of a remote team.

Proven ability to build and manage a sales pipeline and achieve targets

Market Research to identify new markets and prospects.

Excellent communication skills (presentation, verbal, and written)

Demonstrated expertise in building and maintaining client relationships

Good convincing ability and confident personality.

Data-driven approach towards the sales process.

Full understanding of the sales process from database generation to fixing the appointments.

Min 1 year of relevant experience in software/hardware sales

Strong communication and presentation skills.

Knowledge of lead generation and email hunting.

Excellent knowledge of search engines, web analytics and business research tools.

Adequate knowledge of data collection methods.

Strong analytical and critical thinking.

Good working knowledge of MS Word and Excel

Responsibilities

Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails

Prospect call preparation including company background research and other pertinent lead information

Identify customer's buying trends and provide reports to management

Location: Mumbai & Nashik

Job Types: Full-time, Permanent, Temporary

Position – Principal Architect

Location – Bangalore/Mumbai/Remote

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc.

upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the https://iamaiida.in/index.php">Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the https://www.linkedin.com/pulse/linkedin-top-startups-2018-25-most-sought-after-india-linkedin/">LinkedIn Top Startups 2018: The 25 most sought-after startups in India
• upGrad was earlier selected as one of the https://www.fastcompany.com/most-innovative-companies/2017/sectors/india">top ten most innovative companies in India by FastCompany.
• We were also https://www.ft.com/content/9150579a-f24c-11e6-95ee-f14e55513608">covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the https://yourstory.com/2017/01/startup-india-learning-program-offers-free-online-entrepreneurship-course/">official education partner for Government of India - Startup India program
• Our program with IIIT B has been ranked https://www.analyticsindiamag.com/top-10-courses-and-training-programs-on-artificial-intelligence-in-india-ranking-2018/">#1 program in the country in the domain of Artificial Intelligence and Machine Learning

About the Role

A highly motivated individual who has experience in architecting end to end web based ecommerce/online/SaaS products and systems; bringing them to production quickly and with high quality. Able to understand expected business results and map architecture to drive business forward. Passionate about building world class solutions.

Role and Responsibilities

• Work with Product Managers and Business to understand business/product requirements and vision.
• Provide a clear architectural vision in line with business and product vision.
• Lead a team of architects, developers, and data engineers to provide platform services to other engineering teams.
• Provide architectural oversight to engineering teams across the organization.
• Hands on design and development of platform services and features owned by self - this is a hands-on coding role.
• Define guidelines for best practices covering design, unit testing, secure coding etc.
• Ensure quality by reviewing design, code, test plans, load test plans etc. as appropriate.
• Work closely with the QA and Support teams to track quality and proactively identify improvement opportunities.
• Work closely with DevOps and IT to ensure highly secure and cost optimized operations in the cloud.
• Grow technical skills in the team - identify skill gaps with plans to address them, participate in hiring, mentor other architects and engineers.
• Support other engineers in resolving complex technical issues as a go-to person.

Skills/Experience

• 12+ years of experience in design and development of ecommerce scale systems and highly scalable SaaS or enterprise products.
• Extensive experience in developing extensible and scalable web applications with
  • Java, Spring Boot, Go
  • Web Services - REST, OAuth, OData
  • Database/Caching - MySQL, Cassandra, MongoDB, Memcached/Redis
  • Queue/Broker services - RabbitMQ/Kafka
  • Microservices architecture via Docker on AWS or Azure.
• Experience with web front end technologies - HTML5, CSS3, JavaScript libraries and frameworks such as jQuery, AngularJS, React, Vue.js, Bootstrap etc.
• Extensive experience with cloud based architectures and how to optimize design for cost.
• Expert level understanding of secure application design practices and a working understanding of cloud infrastructure security.
• Experience with CI/CD processes and design for testability.
• Experience working with big data technologies such as Spark/Storm/Hadoop/Data Lake Architectures is a big plus.
• Action and result-oriented problem-solver who works well both independently and as part of a team; able to foster and develop others' ideas as well as his/her own.
• Ability to organize, prioritize and schedule a high workload and multiple parallel projects efficiently.
• Excellent verbal and written communication with stakeholders in a matrixed environment.
• Long term experience with at least one product from inception to completion and evolution of the product over multiple years.

Qualification

B.Tech/MCA (IT/Computer Science) from a premier institution (IIT/NIT/BITS) and/or a US Master's degree in Computer Science.

Years of Exp – 14+