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Job Description: 

 
• Responsible for the Strategy, Roadmap, Architecture, Design, Engineering and Lifecycle Delivery of our End User Devices, ensuring they are current and meet the needs of the business.  These technologies include physical devices, Operating Systems, Device Software, printing and mobility services
•        SCCM, (Windows 10, MAC & Linux) desktops, Modern Endpoint Management, InTune, endpoint security
•        Customer focused, confident and articulate with lots of experience in stakeholder meetings and presentations
•        Skills in contributing to technical roadmaps for technologies supported by End users
•        High level understanding of all EUC technology namely SCCM, Nexthink, OS (Windows and Mac) , End point security , Privilege management  , Intune / JAMF
•        Govern the upgrades and compatibility of End User devices to ensure seamless upgrades to the business and new functionality and capabilities are introduced effectively
•        Simplify the environment so our technology is current and delivers a great customer experience
•        Responsible for the management, prioritization and execution of demand
•        Engages with key Stakeholders and Customers to ensure these technologies meet customer needs.
•        Manages our technology partners effectively to ensure that our services are optimized and cost effective
•        Lead a strong technical team to deliver the right technology services to the business to deliver a great customer experience across these services
•        Architecture governance for the Device portfolio to ensure all our technology solutions are designed and implemented to work seamlessly with our applications and infrastructure to deliver a great customer experience.
•        Work across the Infrastructure and Applications team to ensure effective lifecycle management so our IT tools and services are optimized for the business.

Role Description

This is a full-time on-site role for a Business Operations Associate at DBaaS Software Private Limited in Chennai. The Business Operations Coordinator will be responsible for day-to-day operations, providing analytical support, assisting with administrative tasks, and delivering excellent customer service.

Qualifications

Strong business operations and analytical skills

Experience in providing administrative assistance

Excellent communication skills

Customer service-oriented mindset

Ability to work collaboratively in a team environment

Attention to detail and problem-solving abilities

Proficiency in Microsoft Office Suite

Experience in the software development or digital marketing industry is a plus

Bachelor's degree in Business Administration or related field

Develop a strategy to identify and evaluate tender opportunities aligned with the company's objectives and capabilities

Coordinate with various departments to gather the necessary information and documentation for the submission of tenders

Develop and submit compelling tender responses, ensuring that deadlines and project requirements are met

Communicate with clients and respond to queries during the tendering process

Analyze the tender results and provide feedback to the management for continuous improvement

Maintain close contact with project managers to ensure smooth project initiation, execution, and closure

Contribute to the definition of the scope, objectives, and deliverables of the project

Monitor the progress of the project and provide management and stakeholders with updates

Identification and mitigation of project risks and issues, and escalation thereof as necessary

Review and negotiate contract terms and conditions to ensure alignment with company goals and policies

Monitor contract performance and ensure contractual compliance

Responsible for amending, extending, and renewing contracts

Maintain accurate and up-to-date records of all contracts and related documents.

Process Improvement:

Analyze existing business processes related to tenders and projects, identifying areas for improvement

Enhance process efficiency, productivity, and quality through the development and implementation of process enhancements

Establish and maintain standard operating procedures (SOPs) for the management of tenders and projects

Backend Development & API Design

·      Design, develop, and maintain scalable and high-performance REST APIs using FastAPI.

·      Implement robust and secure authentication and authorization mechanisms.

·      Ensure seamless data flow and communication between frontend and backend services.

Database & Performance Optimization

·      Work with SQL databases (PostgreSQL, etc.), including writing optimized queries and managing database schemas.

·      Implement data storage solutions that ensure high availability, performance, and scalability.

·      Monitor database performance and troubleshoot any issues proactively.

Server-Side Logic & Security

·      Develop and maintain scalable microservices using Python.

·      Implement security best practices to protect data integrity and prevent vulnerabilities.

·      Handle server-side logic to support business requirements efficiently.

Monitoring & Analytics

·      Implement monitoring tools to track application performance and system health.

·      Set up logging mechanisms for better debugging and system observability.

·      Use analytics to optimize application performance and database efficiency.

General Engineering Responsibilities

·      Collaborate with front-end engineers to ensure seamless API integration.

·      Write clean, maintainable, and well-documented code.

·      Stay updated with the latest backend technologies, frameworks, and best practices.

Proficient in Golang, Python, Java, C++, or Ruby (at least one)

Strong grasp of system design, data structures, and algorithms

Experience with RESTful APIs, relational and NoSQL databases

Proven ability to mentor developers and drive quality delivery

Track record of building high-performance, scalable systems

Excellent communication and problem-solving skills

Experience in consulting or contractor roles is a plus

Responsibilities:

·       Conduct keyword research to identify high-volume, relevant keywords that align with our business goals.

·       Optimize website content (including title tags, meta descriptions, headings, and body copy) for target keywords and search engine algorithms.

·       Perform technical SEO audits to identify and fix website issues that are hindering search engine ranking.

·       Build high-quality backlinks to our website through strategic outreach and content marketing initiatives.

·       Monitor website traffic and analyze key SEO metrics using Google Search Console and Google Analytics.

·       Stay up-to-date on the latest SEO trends and algorithm updates.

·       Generate reports and present SEO findings and recommendations to stakeholders.

·       Collaborate with content creators, web developers, and marketing teams to ensure a holistic SEO approach.

Qualifications:

·    2+ years of experience in SEO

·     Proven track record of success in increasing website traffic and organic search rankings

·    Strong understanding of on-page SEO, off-page SEO, and technical SEO best practices

·    Experience with keyword research tools (e.g., SEMrush, Ahrefs)

·    Proficiency in Google Search Console and Google Analytics

·    Excellent analytical and problem-solving skills

·    Strong written and verbal communication skills

·    Ability to work independently and manage multiple projects simultaneously

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

Technical skills required:

Skills: Java 8 and above, Rest Web services, MySQL.

Strong background in Core Java and good knowledge of collection Framework.

Proficient in developing high-performance, less memory-intensive micro-services applications using the Java framework.

Should have deep knowledge of Micro-service development.

Should have Passion to learn and adapt new technologies, understanding,

solving/troubleshooting issues and risks, able to make informed decisions and ability to

lead the projects.

Your Qualifications

• 2-5 Years’ Experience with functional programming
• Experience with functional programming using Scala with Spark framework.
• Strong understanding of Object-oriented programming, data structures and algorithms
• Good experience in any of the cloud platforms (Azure, AWS, GCP) etc.,
• Experience with distributed (multi-tiered) systems, relational databases and NoSql storage solutions
• Desire to learn new technologies and languages
• Participation in software design, development, and code reviews
• High level of proficiency with Computer Science/Software Engineering knowledge and contribution to the technical skills growth of other team members

Your Responsibility

• Design, build and configure applications to meet business process and application requirements
• Proactively identify and communicate potential issues and concerns and recommend/implement alternative solutions as appropriate.
• Troubleshooting & Optimization of existing solution

Responsibilities:

• Thorough understanding of Reconciliation and hands on development experience on Intellimatch 9.2.7 or higher version
• Comprehensive understanding of SDLC in developing new Reconciliations in IntelliMatch. Involvement across all stages of Software Development life cycle (SDLC) including business requirement analysis, data mapping, validate data against requirement, build, unit testing, peer reviews, systems integration and user acceptance testing.
• Analyze & develop Test Strategies, design Test Plans, & generate and execute Test Cases.
• Should be able to perform enhancements, whereby need to analyze existing set-up and understand the requirement by performing proper impact analysis, provide estimate and deliver quality code.
• Independent player should be able to liaise with different team to re-solve/get dependencies on time. Should be able to for-see issue/risk and intimate the same to team lead / project manager.
• Should be able to guide support team.
• Deep knowledge on IntelliMatch Database linkage and functionalities is necessary for timely resolution of user queries.
• Propose improvements related to the development and support activity.
• Develop stored procedures to build reports for the end users using SQL 2016