The IT Infrastructure Analyst is responsible for working on assigned projects and technical initiatives in an efficient/effective manner. The IT Infrastructure Analyst must possess a high degree of technical knowledge regarding server & storage systems and associated technology tools for managing them.
The individual is expected to be able to manage and support infrastructure systems as necessary, perform troubleshooting, build new systems, and monitor data center environments.
Must have:
8-12 years’ experience in IT infrastructure management
Expertise in Dell Server Environments (Dell Hardware & Management system - Open Manage)
Expertise in VMWare (Vcentre setup and management)
Expertise in Windows server and storage
Expertise in EMC (now Dell) SAN and NAS devices
Good Linux skills (basic troubleshooting skills on Linux servers CentOS)
Good networking skills (troubleshooting skills)
Familiarity with Data Center Environmentals (Power, UPS, Cooling etc.)
Good to have:
- Experience with hyper-converged infrastructure such as Nutanix
- Experience and familiarity with Dell networking technology.
- Experience and familiarity with AWS

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A Production Support Engineer ensures the smooth operation of software applications and IT systems in a production environment. Here’s a breakdown of the role:
Key Responsibilities
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