Sr IT Infrastructure Analyst (Linux)

Company: Snaptics

Job title: Digital sales trainees or Interns

Job type: Full time

Location: Hyderabad 

Work schedule: 6 days (week end off)

Shift timings: 10:00am-6:30pm

Eligibility: Any degree

Experience : Fresher or Just Passed

Education: MBA or BBA or any business management 

Stipend: Upto 7500/month

Target mandatory : meeting Min of 15 clients per day in field and generating sales leads

Job type: 80% field work

JOB DESCRIPTION:

Responsibilities:

1. Conduct in-depth market research to identify

business opportunities and industry trends. Analyze competitor strategies and market dynamics to contribute to business development initiatives.

2. Build and maintain strong relationships with clients, understanding their needs and ensuring customer satisfaction.

Collaborate with the sales team to develop strategies for expanding client portfolios.

3. Identify potential clients and partners to expand the company's market presence. Assist in the development and execution of business development plans and strategies.

4. Collaborate with the sales team to create compelling proposals and presentations. Support in the negotiation and closure of business deals to achieve revenue targets.

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

About Insane

Charlie Chaplin, Steve Jobs, Oprah, Pythagoras, Nikola Tesla, and Einstein were crazy enough to believe that life is bigger. They believed that we are here to make a difference. To make the world a better place.

And we are Insane enough to believe that. We are here to take humanity forward. We believe in change. We believe that would need to be better every day. 

We are changing this world 1 step at a time.

Starting with the fundamentals of growth - Knowledge. We became carriers of change in the education industry. We are on a mission ‘to accelerate the impact of coaches in the world’. 

About the role

We are looking to hire a dedicated Direct Response Copywriter Writer to create strong communication for all the stages of the Customer Journey. The copywriter will be expected to create stories that resonate with the audience and move them to action. The copywriter will be responsible for producing video scripts, Landing pages, Facebook & Google ads, Emails, and much more.

The copywriter will be expected to be data-driven. They will be expected to analyze data to see what is working and what’s not. This individual will be responsible for conducting audience research to understand the target market and then create communication strategies that resonate. 

Content for video scripts, landing pages, Facebook and Google ads, and emails. Responsibilities include evaluating analytics to adjust content as needed.

Your day-to-day:

• In-depth audience research to understand the audience on industry-related topics in order to develop original content
• Writing copy for all the stages of the customer journey
• Measuring the impact of the copy through data and improving on a consistent basis
• All completed layouts and artwork must be thoroughly checked to ensure there are no mistakes
• Collaborate with internal partners to interpret project briefs and develop relevant concepts into content

Requirements

• Top-class English communication skills
• Ability to understand the audience to find out what motivates them.
• Ability to think conceptually
• An understanding of user experience
• Proven experience as a copywriter or related role
• Knowledge of online content strategy and creation

About you

• You’re numbers-driven.
• You love data.
• You're passionate and driven.
• You have a sharp eye for detail.
• You're proactive and reactive.
• You have 2+ years in Direct Response Copywriting

Location: Remote (Work from Home)

Job title: NodeJS Developer

Job Type: Full-Time

Experience required: 3+ years

Role

As a NodeJS developer at Techwondoe, you will be designing, developing and deploying applications built using nodeJS techstack. You will start working on a project that has cloud functions, services built using nodeJS and deployed into GCP.

Responsibilities

• Develop cloud functions using nodeJS and services using nestJS
• Write unit tests for all the code with good coverage
• Develop and maintain Cl/CD pipelines in gitlab
• Mentor junior engineers by reviewing their code, guiding them in right direction
• Build quality code that is easily readable, scalable and maintainable

Skills Required

• 3+ years of working experience using nodeJS
• Strong expertise in cloud platforms (AWS or GCP)
• Hands on experience with SQL
• Experience in designing and developing serverless applications
• Knowledge of SOLID principles, Design patterns
• Good to have hands on experience with terraform
• Good to have experience in building efficient CI/CD pipelines
• Experience with mentoring junior engineers
• Ability to up-skill in new technologies
• Innovative thinker with strong problem-solving skills

Net Developer

• Experience range 2-7 years
• Excellent web development experience in large scale applications
• Experience with Winforms
• Classic ASP, C#, .NET, MVC, SQL, JavaScript Bootstrap, Web API skills are a must
• Strong experience with C#, .NET Core, and relevant design patterns
• Strong MS-SQL query skills
• Knowledge of classic .asp
• Proficiency in front-end development with JavaScript and HTML

• Design and build advanced applications for the Android and iplatforms form on.
• ReactNative
• Collaborate with engineering and cross-functional teams to define, design, and ship
• new features
• Work with outside data sources and APIs
•  Unit-test code for robustness, including edge cases, usability, and general reliability.
• •Work on bug fixing and improving application performance
•  Continuously discover, evaluate, and implement new technologies to maximize
• development efficiency.

• Knowledge of developing trends and emerging standards in mobile apps and
• mobile payments
•  Excellent technical knowledge of React Native
•  Pro with Android and iOS UI design principles, patterns, and best practices
•  Good understanding of RESTful APIs and how to connect Android applications to
• back-end services
•  You care about quality and you know what it means to ship high-quality code
•  Contribute to the design, architecture, and development of apps that are elegant,
• efficient, secure, highly available, and maintainable
• Highly motivated and maintain a positive, “can-do” attitude in an uncertain
• environment
• Follow and help cultivate consistent development best practices.

Job Description 

We are looking for a Full Stack Developer to produce scalable software. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment.

As a Full Stack Developer, you should be comfortable around both front-end and back-end coding languages, development frameworks and third-party libraries. With problem-solving approaches and rigorous thinking abilities, we are looking for learners who may not know all the answers but are obsessive about finding them and know exactly where to look for them.

“If you’re also familiar with Agile methodologies, we’d like to meet you.”

Responsibilities 

• Writing code for both the front end and the back end using MERN stack [MongoDB, Express.js, React.js and Node. js]
• Creating RESTful API with Node.js
• Maintaining all the required documents for your project.
• Constantly coming up with new ideas and also implementing them to improve the app’s performance.
• Writing code for the app logic as well as the business logic using Reducers, Actions and Redux framework.
• Create Unit and Integration tests to ensure the quality of code

Requirements 

• At iDC, we value your skills more than your background and some certificates. Attempting the assignment will be your door to the opportunity.
• Knowledge of the database and familiarity with the schema design in NoSQL (i.e MongoDB) 
• A good understanding of the Software Development Lifecycle
• Knowledge of API design and development using REST
• Good understanding of object-oriented programming(OOP) and OOP patterns.
• Again, You don’t have to know it all in-depth but you should know how to dig the internet for finding the solutions.

• Key Responsibilities : Use cases to support use case analysis E2E, define capabilities, understand the data and model Machine Learning Operations MLOps Azure Machine Learning, Azure Cognitive Services, Azure DevOps, Overall Azure Cloud Experience, Powershell, DSVM, AML Compute / Training Clusters Azure Infrastructure Experience, Python, Big Data Python Scripting 8 Automate ML models deployments,  Manage, monitor, troubleshoot machine learning infrastructure and Setup ML Pipe lines
• Technical Experience : Proven skills experience in Azure AI ML solution design and architecture based solution using Azure Cloud capabilities AML / AKS Proven record of embedding advanced analytical models into business processes Collaborate in multi-functional teams to evaluate business activities, and then develop innovative and effective approaches to tackle teams analytics problems and communicate results bitbucket, Nodejs, PowerBI SQL, Python
• Experience in setting up MLOps framework for AI ML team