Director-SRE/Devops

Location: Bangalore

Experience: 2–5 years

Type: Full-time | On-site

Start: Immediate

Why this role exists

Most systems don’t fail because of one big outage.

They fail because reliability is treated as an afterthought.

Right now, uptime depends too much on individual heroics.

That doesn’t scale.

This role exists to build a reliability system where:

• Uptime is predictable
• Failures are contained
• Escalations don’t depend on leadership

What you’ll do

You will not just monitor systems.

You will own reliability as a product.

1. Drive uptime to production-grade reliability

• Improve system uptime to 99.9% customer-facing SLA within 4 months
• Define and track:
• SLAs / SLOs / error budgets
• Ensure reliability is measured from the customer’s perspective, not internal metrics

2. Build incident response as a system

• Set up a 24/7 incident response rotation across 3 engineers
• Eliminate dependency on leadership (no single escalation point)
• Define:
• Incident severity levels
• Response playbooks
• Escalation protocols
• Ensure fast detection → containment → resolution

3. Contain and fix erratic system behavior

• Identify and resolve:
• Latency spikes
• Downtime incidents
• Integration failures
• Build guardrails to prevent recurrence
• Focus on root cause elimination, not temporary fixes

4. Create continuous reliability feedback loops

• Work closely with engineering teams to:
• Surface recurring failure patterns
• Improve build quality
• Reduce production bugs
• Ensure learnings from incidents directly improve future releases

5. Improve observability and monitoring

• Build dashboards and alerts for:
• System health
• Performance metrics
• Failure signals
• Ensure issues are detected before customers report them

6. Reduce operational fragility

• Remove single points of failure (people, systems, workflows)
• Improve system resilience across:
• Deployments
• Integrations
• Runtime environments

What success looks like

• Uptime reaches 99.9%+ reliably
• Incidents are:
• Detected early
• Contained quickly
• Resolved permanently
• No dependency on a single individual for escalation
• System behavior becomes predictable and stable
• Engineering teams ship with higher reliability confidence

Who you are

• You have 2-5 years of experience in SRE / DevOps / backend systems
• You have worked on production systems with real uptime expectations
• You think in:
• Systems
• Failure modes
• Trade-offs
• You are comfortable debugging live, high-pressure environments

What will make you stand out

• Experience with:
• Distributed systems
• Cloud infrastructure (AWS / Azure / GCP)
• Monitoring & alerting tools
• Have built or improved:
• Incident response systems
• Reliability frameworks
• Strong debugging skills across:
• Infra
• Application
• Integrations

Compensation

₹60,000/month (fixed)

(Aligned with role scope and impact expectations)

Why join

• You will define reliability standards for a production AI platform
• Your work directly impacts:
• Customer trust
• Product performance
• Enterprise readiness
• You will move the system from reactive → predictable

What this role is not

• Not just monitoring dashboards
• Not limited to handling tickets
• Not dependent on escalation to leadership

What this role is

• A builder of reliability systems
• A guardian of uptime and performance
• A multiplier of engineering quality

One question to self-evaluate

Can you build a system where downtime is rare, predictable, and never dependent on a single person?

Review Criteria

• Strong DevOps /Cloud Engineer Profiles
• Must have 3+ years of experience as a DevOps / Cloud Engineer
• Must have strong expertise in cloud platforms – AWS / Azure / GCP (any one or more)
• Must have strong hands-on experience in Linux administration and system management
• Must have hands-on experience with containerization and orchestration tools such as Docker and Kubernetes
• Must have experience in building and optimizing CI/CD pipelines using tools like GitHub Actions, GitLab CI, or Jenkins
• Must have hands-on experience with Infrastructure-as-Code tools such as Terraform, Ansible, or CloudFormation
• Must be proficient in scripting languages such as Python or Bash for automation
• Must have experience with monitoring and alerting tools like Prometheus, Grafana, ELK, or CloudWatch
• Top tier Product-based company (B2B Enterprise SaaS preferred)

Preferred

• Experience in multi-tenant SaaS infrastructure scaling.
• Exposure to AI/ML pipeline deployments or iPaaS / reverse ETL connectors.

Role & Responsibilities

We are seeking a DevOps Engineer to design, build, and maintain scalable, secure, and resilient infrastructure for our SaaS platform and AI-driven products. The role will focus on cloud infrastructure, CI/CD pipelines, container orchestration, monitoring, and security automation, enabling rapid and reliable software delivery.

Key Responsibilities:

• Design, implement, and manage cloud-native infrastructure (AWS/Azure/GCP).
• Build and optimize CI/CD pipelines to support rapid release cycles.
• Manage containerization & orchestration (Docker, Kubernetes).
• Own infrastructure-as-code (Terraform, Ansible, CloudFormation).
• Set up and maintain monitoring & alerting frameworks (Prometheus, Grafana, ELK, etc.).
• Drive cloud security automation (IAM, SSL, secrets management).
• Partner with engineering teams to embed DevOps into SDLC.
• Troubleshoot production issues and drive incident response.
• Support multi-tenant SaaS scaling strategies.

Ideal Candidate

• 3–6 years' experience as DevOps/Cloud Engineer in SaaS or enterprise environments.
• Strong expertise in AWS, Azure, or GCP.
• Strong expertise in LINUX Administration.
• Hands-on with Kubernetes, Docker, CI/CD tools (GitHub Actions, GitLab, Jenkins).
• Proficient in Terraform/Ansible/CloudFormation.
• Strong scripting skills (Python, Bash).
• Experience with monitoring stacks (Prometheus, Grafana, ELK, CloudWatch).
• Strong grasp of cloud security best practices.

We are looking for a tech enthusiast to work in challenging environment, we are looking for a person who is self driven, proactive and has good experience in Azure, DevOps, Asp.Net etc. share your resume today if this interests you.

Job Location: Pune

About us:

JetSynthesys is a leading gaming and entertainment company with a wide portfolio of world class products, platforms, and services. The company has a robust foothold in the cricket community globally with its exclusive JV with Sachin Tendulkar for the popular Sachin Saga game and a 100% ownership of Nautilus Mobile - the developer of India’s largest cricket simulation game Real Cricket, becoming the #1 cricket gaming franchise in the world. Standing atop in the charts of organizations fueling Indian esports gaming industry, Jetsysthesys was the earliest entrant in the e-sports industry with a founding 50% stake in India’s largest esports company, Nodwin Gaming that is recently funded by popular South Korean gaming firm Krafton.

Recently, the company has developed WWE Racing Showdown, a high-octane vehicular combat game borne out of a strategic partnership with WWE. Adding to the list is the newly launched board game - Ludo Zenith, a completely reimagined ludo experience for gamers, built in partnership with Square Enix - a Japanese gaming giant.

JetSynthesys Pvt. Ltd. is proud to be backed by Mr. Adar Poonawalla - Indian business tycoon and CEO of Serum Institute of India, Mr. Kris Gopalakrishnan – Co-founder of Infosys and the family offices of Jetline Group of Companies. JetSynthesys’ partnerships with large gaming companies in the US, Europe and Japan give it an opportunity to build great products not only for India but also for the world.

Responsibilities

- As a Security & Azure DevOps engineer technical specialist you will be responsible for advising and assisting in the architecture, design and implementation of secure infrastructure solutions

- Should be capable of technical deep dives into infrastructure, databases, and application, specifically in operating, and supporting high-performance, highly available services and infrastructure

· Deep understanding of cloud computing technologies across Windows, with demonstrated hands-on experience on the following domains:

· Experience in building, deploying and monitoring Azure services with strong IaaS and PaaS services (Redis Cache, Service Bus, Event Hub, Cloud Service etc.)

· Understanding of API endpoint management

· Able to monitor, maintain serverless architect using function /web apps

· Logs analysis capabilities using elastic search and Kibana dashboard

· Azure Core Platform: Compute, Storage, Networking

· Data Platform: SQL, Cosmo DB, MongoDB and JQL query

· Identity and Authentication: SSO Federation, ADAzure AD etc

· Experience with Azure Storage, Backup and Express Route

· Hands-on experience in ARM templates

· Ability to write PowerShell & Python scripts to automate IT Operations

· Working Knowledge of Azure OMS and Configuration of OMS Dashboards is desired

· VSTS Deployments

· You will help assist in stabilizing developed solutions by understanding the relevant application development, infrastructure and operations implications of the developed solution.

· Use of DevOps tools to deliver and operate end-user services a plus (e.g., Chef, New Relic, Puppet, etc.)

· Able to deploy and re-create of resources

· Building terraforms for cloud infrastructure

· Having ITIL/ITASM standards as best practise

· PEN testing and OWASP security testing will be addon bonus

· Load and performance testing using Jmeter

· Capacity review on daily basis

· Handing repeated issues and solving them using ansible automation

· Jenkin pipelines for CI/CD

· Code review platform using sonarqube

· Cost analysis on regular basis to keep the system and resources optimum

· Experience on ASP.Net, C#, .Net programming is must.

Qualifications:

Minimum graduate (Preferred Stream: IT/Technical)

Responsibilities

- Building and maintenance of resilient and scalable production infrastructure 

- Improvement of monitoring systems

- Creation and support of development automation processes (CI / CD)

- Participation in infrastructure development 

- Detection of problems in architecture and proposing of solutions for solving them 

- Creation of tasks for system improvements for system scalability, performance and monitoring

- Analysis of product requirements in the aspect of devops 

- Managing a team of DevOps, control of task deliveries 

- Incident analysis and fixing 

Technology stack

Linux, Bash, Salt/Ansible, LXC, libvirt, IPsec, VXLAN, Open vSwitch, OpenVPN, OSPF, BIRD, Cisco NX-OS, Multicast, PIM, LVM, software RAID, LUKS, PostgreSQL, nginx, haproxy, Prometheus, Grafana, Zabbix, GitLab, Capistrano

Skills and Experience

- Understanding of the distributed systems principles 

- Understanding of principles for building a resistant network infrastructure 

- Experience of Ubuntu Linux administration (Debian-like will be a plus)

- Strong knowledge of Bash

- Experience of working with LXC-containers 

- Understanding and experience with infrastructure as a code approach 

- Experience of development idempotent Ansible roles

- Experience with relational databases (PostgeSQL), ability to create simple SQL queries 

- Experience with git

- Experience with monitoring and metric collect systems (Prometheus, Grafana, Zabbix)

- Understanding of dynamic routing (OSPF)  

Preferred experience

- Experience of working with highload zero-downtown environments 

- Experience of coding on Python

- Experience of working with IPsec, VXLAN, Open vSwitch

- Knowledge and experience of working with network equipment Cisco

- Experience of working with Cisco NX-OS

- Knowledge of principles of multicast protocols IGMP, PIM

- Experience of setting multicast on Cisco equipment

- Experience of working with Solarflare Onload

- Experience administering Atlassian products

• Proven experience in handling large infrastructure and distributed systems like Kafka, Yarn, Elastic Search, etc..
• Familiarity with Python-related technologies and frameworks like Django or Pyramid.
• Experience with Unix/Linux operating systems internals and administration (e.g. filesystems, inodes, system calls, etc) or networking (e.g. TCP/IP, routing, network topologies, and hardware, SDN, etc)
• Familiarity with at least one of the cloud computing infrastructures - GCP / Azure / AWS
• Familiarity with task queue frameworks like Celery or Pika is a plus.
• Source code management and Implementation of security best practices.
• Experienced in building monitoring/metrics & alerting tool (APM tool), a custom dashboard for each Application stack against the supported environment
• Good understanding & implementation experience using 12-factor App principles
• Awareness of Cloud Security concepts
• Awareness of Information Security concepts and Best Practices

About the client :

Asia’s largest global sports media property in history with a global broadcast to 150+ countries. As the world’s largest martial arts organization, they are a celebration of Asia’s greatest cultural treasure, and its deep-rooted Asian values of integrity, humility, honor, respect, courage, discipline, and compassion. Has achieved some of the highest TV ratings and social media engagement metrics across Asia with its unique brand of Asian values, world-class athletes, and world-class production. Broadcast partners include Turner Sports, Star India, TV Tokyo, Fox Sports, ABS-CBN, Astro, ClaroSports, Bandsports, Startimes, Premier Sports, Thairath TV, Skynet, Mediacorp, OSN, and more. Institutional investors include Sequoia Capital, Temasek Holdings, GIC, Iconiq Capital, Greenoaks Capital, and Mission Holdings. Currently has offices in Singapore, Tokyo, Los Angeles, Shanghai, Milan, Beijing, Bangkok, Manila, Jakarta, and Bangalore.

Position : Devops Engineer – SDE3

As part of the engineering team, you would be expected to have deep technology expertise with a passion for building highly scalable products. This is a unique opportunity where you can impact the lives of people across 150+ countries!

Responsibilities

• Develop Collaborate in large-scale systems design discussions.

• Deploying and maintaining in-house/customer systems ensuring high availability, performance and optimal cost.

• Automate build pipelines. Ensuring right architecture for CI/CD

• Work with engineering leaders to ensure cloud security

• Develop standard operating procedures for various facets of Infrastructure services (CI/CD, Git Branching, SAST, Quality gates, Auto Scaling)

• Perform & automate regular backups of servers & databases. Ensure rollback and restore capabilities are Realtime and with zero-downtime.

• Lead the entire DevOps charter for ONE Championship. Mentor other DevOps engineers. Ensure industry standards are followed.

Requirements

• Overall 5+ years of experience in as DevOps Engineer/Site Reliability Engineer

• B.E/B.Tech in CS or equivalent streams from institute of repute

• Experience in Azure is a must. AWS experience is a plus

• Experience in Kubernetes, Docker, and containers

• Proficiency in developing and deploying fully automated environments using Puppet/Ansible and Terraform

• Experience with monitoring tools like Nagios/Icinga, Prometheus, AlertManager, Newrelic

• Good knowledge of source code control (git)

• Expertise in Continuous Integration and Continuous Deployment setup using Azure Pipeline or Jenkins

• Strong experience in programming languages. Python is preferred

• Experience in scripting and unit testing

• Basic knowledge of SQL & NoSQL databases

• Strong Linux fundamentals

• Experience in SonarQube, Locust & Browserstack is a plus

• Have 3+ years of experience in Python development
• Be familiar with common database access patterns
• Have experience with designing systems and monitoring metrics, looking at graphs.
• Have knowledge of AWS, Kubernetes and Docker.
• Be able to work well in a remote development environment.
• Be able to communicate in English at a native speaking and writing level.
• Be responsible to your fellow remote team members.
• Be highly communicative and go out of your way to contribute to the team and help others

• Provide consultation and review all outgoing critical customer communications.
• Apply DevOps thinking in bringing the development and IT Ops process, people, and tools together within the company in order to increase the speed, efficiency, and quality.
• Perform architecture and security reviews for different projects, work with leads to develop strategy and roadmap for the client requirements. Involve in designing of the overall architecture of the system with another leads/architect.
• Develop and grow engineers in DevOps technology to meet the incoming requirements from the business team.
• Work with senior technical team to bring in new technologies/tools being used within the company. Develop and promote best practices and emerging concepts for DevSecOps and secure CI/CD. Participate in Solution Strategy, innovation areas, and technology roadmap.

Key Skills:

• Deals positively with high levels of uncertainty, ambiguity, and shifting priorities.
• Ability to influence stakeholders as a trusted advisor across all levels, including teams outside of shared services.
• Ability to think outside of the box and be innovative by keeping abreast of new trends, identifying opportunities to bring in change for business benefit.
• Implementing CI (Continuous Integration) and CD (Continuous Deployment). Have Good exposure to CI & Build Management tools like Jenkins Azure DevOps GitHub Actions Maven Gradle and etc
• Deployment and provisioning tools (Chef/Ansible/Terraform/AWS CDK etc)
• Docker Orchestration tools like Kubernetes/Swarm etc
• Good hands-on knowledge of automation scripting Python Shell Ruby etc
• Version Control for Source Code Management (SCM) tool: GIT/Bitbucket and etc
• Expertise in Linux based systems like Unix Linux Ubuntu and also manage security systems Linux file system permission etc
• Container Orchestration tool: Kubernetes Swarm Meso Marathon Docker Writing Docker file Docker compose
• Expertise in managing Cloud resources and good exposure to Docker
• Public/Private/Hybrid cloud: AWS /Microsoft Azure/ Google Cloud Platform etc
• Extensive experience with cloud services elastic capacity administration and cloud deployment and migration.
• Good to have knowledge of tools like Splunk, New Relic, PagerDuty, VictorOps
• Familiarity with Network protocols and elements - TCP/IP HTTP(S) SSL DNS Firewall router load balancers proxy.
• Excellent in creating new and improve existing workflows within the agile software development lifecycle.
• Familiar with incident and change management processes.
• Ability to effectively priorities work with fast-changing requirements.
• Troubleshoot and debug infrastructure Network and operating system issues.
• Resolve complex issues in scenarios like resource consumptions server performance backup strategy Scaling.
• Investigate and perform Root Cause Analysis on users' reported issues and provide a workaround before implementing a final fix.
• Monitor servers and applications to ensure the smooth running of IT Architecture (Applications Services Schedulers Server Performance etc)

Design Skills:

• Interpret and implement the designs of others adhering to standards and guidelines
• Design solutions within their area of expertise using technologies that already exist within Tesco
• Understand the roadmaps for their area of Technology Design secure solutions
• Design solutions that can be consumed in a self-service manner by the engineering teams
• Understand the impact of technologies at an enterprise-scale innovation
• Demonstrate knowledge of the latest technology trends related to Infrastructure
• Understand how Industry trends impact their own area
• identify opportunities to automate work and deliver against them

Mandatory Requirement/ Preference:

1.PowerBuild technology experience with minimum 8+ years

1. Excellent command on ASP.NET, Angular5/6/7/any version, MVC, Sql Server.
2. Should have strong debugging skills on Developer Tools of the browser and Working with Cross Browser UI

4.Working knowledge of the Microsoft Windows Platform and Microsoft Office applications.

1. Detailed technical knowledge of Angular any version, C#.Net (Visual Studio) development tools.
2. Experience with DevExpress components desirable.
3. Experience with DATA along with DevOps and GitHub.
4. ANgularJS is different to Angular. AngularJS experience is not relevant to us