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Designation – Technical Specialist L-1

Employment Type – Permanent

Education – Technical Graduate |Graduate / 12th+ Diploma.

Experience – 3 to 5 Years

Location – Bandra, Mumbai

Working – Monday to Friday

Joining – Immediately

Essential Duties and Responsibilities: (Additional duties may be assigned as required)

• Troubleshoot issues in support of production outages within SLA/escalation guidelines.
• Consult with customers to understand the issues.
• Proactively monitor environments and respond to alerts of systems and issues.
• Having the ability to accurately document all actions taken is key to providing the best support possible.
• Capable of performing in a fast-paced technical environment. Continually identify efficiencies for systems, processes, and procedures.

Required Skills:

• Experience with Proxy
• Understanding of and Networking concepts.
• Basic Knowledge of Network terminologies (IPS/ IDS, eb Proxy, microsegmentation, DDos)
• -Basic Knowledge of Security terminologies

Responsibilities:

• Identify relevant data sources - a combination of data sources to make it useful.
• Build the automation of the collection processes.
• Pre-processing of structured and unstructured data.
• Handle large amounts of information to create the input to analytical Models.
• Build predictive models and machine-learning algorithms Innovate Machine-Learning , Deep-Learning algorithms.
• Build Network graphs , NLP , Forecasting Models Building data pipelines for end-to-end solutions.
• Propose solutions and strategies to business challenges. Collaborate with product development teams and communicate with the Senior Leadership teams.
• Participate in Problem solving sessions

Requirements:

• Bachelor's degree in a highly quantitative field (e.g. Computer Science , Engineering , Physics , Math , Operations Research , etc) or equivalent experience.
• Extensive machine learning and algorithmic background with a deep level understanding of at least one of the following areas: supervised and unsupervised learning methods , reinforcement learning , deep learning , Bayesian inference , Network graphs , Natural Language Processing Analytical mind and business acumen
• Strong math skills (e.g. statistics , algebra)
• Problem-solving aptitude Excellent communication skills with ability to communicate technical information.
• Fluency with at least one data science/analytics programming language (e.g. Python , R , Julia).
• Start-up experience is a plus Ideally 5-8 years of advanced analytics experience in startups/marquee com

Required Skills:

Machine Learning, Deep Learning, Algorithms, Computer Science, Engineering, Operations Research, Math Skills, Communication Skills, SAAS Product, IT Services, Artificial Intelligence, ERP, Product Management, Automation, Analytical Models, Predictive Models, NLP, Forecasting Models, Product Development, Leadership, Problem Solving, Unsupervised Learning, Reinforcement Learning, Natural Language Processing, Algebra, Data Science, Programming Language, Python, Julia

• Need to Understand the product and features, to demonstrate them to the end users.
• Sound knowledge of Java and SQL
• Need to Analyze and Resolve the Product-specific queries, MySQL.
• Consistently Deliver the customer requirements.
• Engage with the Development team and manage the progress of cases.
• Should be able to cope with a high-pressure work environment.
• The working model will be 24X7.

Must require

• Good Communication both verbal and written
• Analytical skills
• Team player

Skills

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model.
• Expertise in backend programming with Node.js and MongoDB.
• Experience with React.js and redux.
• Material UI and 3rd party libraries.
• Experience with clean code writing practices like avoiding callback hell like promises, async.
• Thorough understanding of Node.js and its core principles.
• Experience with popular React.js workflows (such as Flux or Redux).
• Familiarity with newer specifications of ECMAScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Familiarity with RESTful APIs.
• Knowledge of modern authorization mechanisms, such as JSON Web Token.
• Familiarity with modern front-end builds pipelines and tools.
• A knack for benchmarking and optimization.
• Familiarity with code versioning tools (such as Git, SVN, and Mercurial).

Responsibilities:

• Build Node.js APIs using microservices.
• Rewriting backend code with microservices architecture & Unit tests.
• Developing new user-facing features using React.js.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.

Job Description:

We are looking for Tech geeks having hands-on experience and in love with building scalable, distributed and large web/mobile products and tech solutions. He/She must be an excellent problem solver with passion to self-learn and implement web technologies (frontend + backend). He/She would be responsible for the architecture design, code review, and technology build and deployment activities of the product. 

    Responsibilities:-

• Own the product development from scratch.
• Architect scalable, distributed and large-scale web and mobile solutions from scratch.
• Code for fresh development and to troubleshoot and resolve issues.
• Writing reusable, testable, and efficient code.
• Creating database schemas that represent and support business processes.
• Design and implementation of low-latency, high-availability, and performant applications.
• Able to learn & implement new technology/framework/library at God Speed.
• Customer-focused, react well to changes, work with teams and be able to multitask.
• Experience and knowledge of open-source tools and frameworks, broader cutting edge technologies around server side development. 

   Desired Candidate Profile:-

• A Bachelor's degree in Computer Science or related field(or combined with related experience)
• Strong Expertise in Node.js/Javascript
• Hands-on experience in writing Node.js applications
• Deep knowledge of Restful APIs, Web Services, command-line programs and solid design principles.
• Knowledge of Node.js and frameworks like Express.js,Sails.js,StrongLoop, Meteor,Loopback.js, etc
• Knowledge of SQL and NoSQL database(MongoDB)
• Knowledge of tools like Docker, Git, Postman, JSdocs, etc.
• Well versed with front-end technologies - HTML5, and CSS3, AWS, GCP, Azure, Good hold on CLI command, OS
• Proficiency in multiple programming languages, both dynamic(Javascript, Python, Ruby, etc.) and strongly typed object-oriented language.
• Implementing automated testing platforms and unit tests.
• Must be a proven performer and team player that enjoys challenging assignments in a high energy, fast growing and start-up workplace.
• Good communication and interpersonal skills.

Our client acts as a marketplace that helps in accelerating online growth by creating transformational digital experiences through measurable marketing campaigns.

The services offered by them include, but are not limited to, performance marketing, social media marketing, influencer marketing, website & app development, SEO, content development etc. Platforms they leverage include, Google Ads, Facebook Ads, Taboola, Outbrain etc.

Founded in 2017 and headquartered in Mumbai, our client, so far in their journey, has executed approx. 598 campaigns and served 23 industries, globally.

As a Sales Manager, you will be responsible for representing our company’s products and services, starting with a comprehensive understanding and leading to consumer research to identify how our solutions meet their needs.

What you will do:

• Generating leads and building relationships by nurturing warm prospects and finding new potential sales outlets
• Managing and maintaining a pipeline of interested prospects and engaging sales executives for the next steps
• Identifying best practices to refine the company’s lead generation playbook
• Generating leads, cold calling, and emailing to generate new sales opportunities
• Identifying prospects' needs and suggesting appropriate products/services
• Building long-term trusting relationships with prospects to qualify leads as sales opportunities
• Proactively seeking new business opportunities in the market
• Setting up meetings or calls between (prospective) customers and sales executives
• Reporting to Sales Manager with weekly, monthly, and quarterly results

Desired Candidate Profile

• Graduation(B.E/B.tech/Bcom/BCA etc), or MBA
• Min 2- 4 years of sales experience, with a history of exceeding lead targets
• Freshers with decent communication can also apply
• Strong communication skills via phone and email
• Proven creative problem-solving approach and strong analytical skills
• Strong desire and ability to scale up the business
• Prior experience as a sales development rep with a track record of achieving sales quotas 

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India 
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech
• upGrad is the official education partner for Government of India - Startup India program 
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning 

About the Role

If you love to learn, are a quick learner and would love to create top-notch online courses on emerging technologies like Blockchain, Software Development or Data science then we are looking for you!

The Senior Content Strategist role is unique in the sense that it provides an opportunity to learn new topics quickly, work on case studies, interact and build network with top industry professionals and faculty members in the respective domains, and do work that directly impacts the lives and careers of our learners.upGrad is looking for people passionate about education to help design learning programs for working professionals in order to help build the careers of tomorrow. 

Roles & Responsibilities

• Develop world-class content for online courses on different stacks in Full-Stack Web Development (Java, Spring, Spring Boot, Angular, React.js, Node.js & Express.js, C#, .NET), Blockchain Development & Architecture, software development/mean-stack development / Data science/Machine Learning. This job will equip the candidate with highly sought after skills and will be a great starting point for a career
• Understand the industry requirements and develop courses to help students meet high standards
• Plan and execute student competency assessment and engagement to ensure extraordinary learning experience
• Quickly learn complex concepts and ensure quality of content, instructional design and overall course experience
• Collaborate with business development team to meet content production deliverables
• Define & structure content development process; work with educational content across all levels
• Structure, grow and lead content development team including research assistants, video producers, scriptwriters etc.
• Work closely with senior faculty, freelancers and global industry leaders

Skills Required

• BE/B.tech Computer science background (Bachelor’s/Master’s degree, BCA/ MCA,
• Online/ self taught/MOOC) OR a degree in Maths/Statistics.
• 4+ years of experience in e-Learning and/or creating customised higher education programs
• Experience in software development (backend/full-stack web development) , Data science is valuable.
• Excellence in problem solving and structuring of complex processes in new terrains
• Master in Higher Education/ Technology, Education & Innovation is preferred
• Experience in (digital) pedagogic content production; preferably higher education is preferred