Content Creator

Key Responsibilities:

Design, develop, and optimize scalable data pipelines and ETL processes.

Work with large datasets using GCP services like BigQuery, Dataflow, and Cloud Storage.

Implement real-time data streaming and processing solutions using Pub/Sub and Dataproc.

Collaborate with cross-functional teams to ensure data quality and governance.

Technical Requirements:

4+ years of experience in Data Engineering.

Strong expertise in GCP services like Workflow,tensorflow, Dataproc, and Cloud Storage.

Proficiency in SQL and programming languages such as Python or Java

.Experience in designing and implementing data pipelines

and working with real-time data processing.

Familiarity with CI/CD pipelines and cloud security best practices.

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Hi All,

Job Description:

As a Java Developer, you will be responsible for developing and maintaining high performance, scalable, and secure applications. We are seeking a skilled and motivated Java Developer with experience in the Spring Framework to join our dynamic team. This is a remote/work-from-home position, offering you the flexibility to work from anywhere.

Location : Remote / WFH

Salary : Good Hike on Current

Key Responsibilities:

• Design, develop, and maintain Java-based applications using the Spring Framework.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Write clean, maintainable, and efficient code.
• Ensure the performance, quality, and responsiveness of applications.
• Troubleshoot and debug issues to optimize application performance.
• Participate in code reviews to maintain high coding standards and best practices.
• Work with RESTful APIs and integrate third-party services.
• Contribute to all phases of the software development lifecycle, including requirements
• Gathering, design, implementation, testing, and deployment.

Key Requirements:

• 2 to 5+ years of experience in Java development.
• Strong experience with the Spring Framework (Spring Boot, Spring MVC, Spring Data, etc.).
• Proficiency in building RESTful APIs and web services.
• Solid understanding of object-oriented programming and design patterns.
• Experience with relational databases like MySQL, PostgreSQL, or Oracle.
• Familiarity with version control systems, particularly Git.
• Knowledge of front-end technologies such as HTML, CSS, and JavaScript is a plus.
• Ability to work independently and as part of a remote team.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Preferred Qualifications:

• Experience with cloud platforms like AWS, Azure, or Google Cloud.
• Familiarity with microservices architecture.
• Knowledge of containerization tools such as Docker.
• Understanding of Agile/Scrum methodologies.

Benefits:

• Work-from-home/remote opportunities.
• Opportunities for professional growth and development.
• Collaborative and inclusive work environment.

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. 

As a Software Engineer III at JPMorgan Chase within the Asset & Wealth Management, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
• Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
• Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Contributes to software engineering communities of practice and events that explore new and emerging technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 3+ years applied experience
• Expert level in the programming on Python. Experience designing and building APIs using popular frameworks such as Flask, Fast API
• Familiar with site reliability concepts, principles, and practices
• Experience maintaining a Cloud-base infrastructure
• Familiar with observability such as white and black box monitoring, service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, and others
• Emerging knowledge of software, applications and technical processes within a given technical discipline (e.g., Cloud, artificial intelligence, Android, etc.)
• Emerging knowledge of continuous integration and continuous delivery tools (e.g., Jenkins, Jules, Spinnaker, BitBucket, GitLab, Terraform, etc.)
• Emerging knowledge of common networking technologies

Preferred qualifications, capabilities, and skills

• General knowledge of financial services industry
• Experience working on public cloud environment using wrappers and practices that are in use at JPMC
• Knowledge on Terraform, containers and container orchestration, especially Kubernetes preferred

MTX Group Inc. is seeking motivated Project Managers to join our team. MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, data governance, data quality, analytics, visualization and mobile technology. MTX’s very own Artificial Intelligence platform, mavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The mavQ Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Eligibility:

• 7-12 Years of Project Management experience
• PMP certification is a must
• Prince2 / CSM is preferred. 

Responsibilities:

• Customer facing role & owns the entire project lifecycle from initiation through closure by establishing a project plan & milestones
• Monitors and manages project financials, scope, and schedule to ensure the project stays on track for assigned client projects
• Drives the implementation of high-quality cloud solutions by closely engaging with all project team members (Tech Leads, Business Analysts, Developers, QA, etc)
• Acts as a primary day-to-day point of contact for the client and the operational aspects of the project
• Facilitates or co-leads with customer project manager on regular status meetings with the project team, sponsors, and all stakeholders
• Generates and distributes weekly status reports to various stakeholders at various forums
• Prepare weekly financial summary and take care of management reporting to track cost and ensure the financial health of the project
• Proactively identify and manage issues/risks throughout the project
• Provides mentoring and guidance to project team members
• Manage project dependencies, represent project in a various cross-project forum
• Procure project team; establish necessary team procedures
• Participates actively in CoEs, Discussion forums, advocates the use of MTX best practices

What you will bring:

• Any recognized Project Management Certification as mentioned in eligibility criteria.
• Hands-on experience in delivering/leading a project delivery
• Expertise in using project management tools like Smartsheets, Lucid charts, Google Apps, MS Office, etc
• Hands-on experience of various software delivery methodologies like Agile, Scrum, Waterfall, etc
• Hands-on experience of basic data tools like Excel, Google Sheets etc
• Understanding of various project contract types like time and material, fixed-price, etc.
• Flexibility to support and meet onshore client expectations
• Should be able to work and support clients located in EST time zones

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation

• Personal Accident Policy (Disability Insurance) -

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

***