Essential Duties and Responsibilities:
Managing the Mumbai branch and maintaining a healthy Profit
Job Description:
Create a sales team and technical team.
Identify and close deals into SMB/Enterprise segment.
Manage a healthy relationship with the OEMs, team members and customers.
Lead the team to achieve targets.
Sell data security and data backup solutions to corporate customers of Mumbai.
Meet Monthly/ Quarterly/Yearly target of customer meetings and sales targets.
Skill Requirements:
At least 7 years of sales experience with a reseller organization selling cyber security or backup solutions to corporates of Mumbai.
It’s a Client facing role with a proven experience into security or backup solution sales.
Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication).
Should have managed a team for the last 3 years.
Mandatory Requirement
At least 7 years’ experience of selling data security or data backup solutions to corporate customers of Mumbai from Mumbai
Education and/or Work Experience Requirements:
At least 7 years’ experience of selling data security or data backup solutions to corporate customers of
7+ years of experience in the Mandatory Requirements given below.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given.
Job Requirements:
Minimum Experience: 7 years
Working Days: 6 days Monday to Saturday
Salary: As per company norms plus 25% as variable pay on achieving targets
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WHO WILL LOVE THIS JOB?
• Attracted to creativity, innovation, and eagerness to learn
• Alignment to a fast-paced organization and its short-term and long-term goals
• An engaging, open, genuine personality that naturally encourages interaction with individuals at all levels
• Strong value system and sense of ethics • Absolute dedication to premium quality
• Want to build strong core product team capable of developing solutions for complex, industry-first problems.
• Build balance of experience, knowledge, and new learnings
ROLES AND RESPONSIBILITIES?
• Driving the success of the software engineering team at Datamotive.
• Collaborating with senior and peer engineers to prioritize and deliver features on the roadmap.
• Build strong development team with focus on building optimized & usable solutions.
• Research, Design & Develop distributed solution to handle workload mobility across multi & hybrid cloudsr
• Assist in Identifying, Researching & Designing newer features and cloud platform support in areas of disaster recovery, data protection, workload migration etc.
• Assist in building product roadmap.
• Conduct pilot tests to assess the functionality of newly developed programs.
• Front facing customers for product introduction, knowledge transfer, solutioning, bugs triaging etc.
• Assist customers by giving product demos, conducting POCs, trainings etc.
• Manage Datamotive infrastructure, bring innovative automation for optimizing infrastructure usage through monitoring and scripting. • Design test environments to simulate customer behaviours and use cases in VMware vSphere, AWS, GCP, Azure clouds. • Help write technical documentation, generate marketing content like blogs, webinars, seminars etc.
TECHNICAL SKILLS?
• Experience in software development with relevant domain understanding of Data Protection, Disaster Recovery, Ransomware Recovery.
• A strong understanding and demonstrable experience with at least one of the major public cloud platforms (GCP, AWS, Azure or VMware)
• A strong understanding and experience of designing and developing architecture of complex, distributed systems.
• Insights into development of client-server SaaS applications with good breadth across networking, storage, micro-services, and other web technologies.
• Experience of building and leading strong development teams with systems product development background
• Programming knowledge in either of GO Lang, C, C++, Python or Shell script.
• Should be a computer science graduate with strong fundamentals & problem-solving abilities.
• Good understanding of virtualization, storage and cloud platforms like VMware, AWS, GCP, Azure and/or Kubernetes will be preferable
ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
THE POSITION
Ashnik is looking for talented and passionate people to be part of technical support team. You will be responsible for solving technical problems to ensure uptime. You will assist customers with their technical issues and questions around specific technology, including configuration and tuning and performance. Successful candidate should understand the importance of ownership of the problem and way to get it solved by leveraging the team in given time.
RESPONSIBILITIES
- Be the First point of contact for support queries
- Be responsible for solving customer queries and tickets in timely manner.
- Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
- Log monitoring, event monitoring and resolving tickets in defined SLA.
- Apply updates and patches to keep the software up-to-date in line with organizational policies
- Provide support for installation and configuration.
- Monitor and identify areas of performance improvement
- Identify and write scripts for automating support tasks.
- Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
- Hands-On experience and skills in Linux operating system
- Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
- Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
- Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
- Experience in NoSQL or RDBMS technology is desirable
- Python/Node.js or relevant data processing programming experience is preferred.
- Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
- Knowledge of real-time data collection with various data sources.
- Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
- 2 -4 years of experience in technical support role.
- At least 2+ years experience working across multi-cultural and geographically distributed teams
- Experience in trouble shooting, maintaining and supporting production setup
- Engineering or equivalent degree
- Ability to interact effectively with customers for problem resolution.
- Sense of urgency and ownership to get problems solved in timely manner
- Attention to details.
- Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
LOCATION: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA











