11+ Internet research Jobs in Hyderabad | Internet research Job openings in Hyderabad

• The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.

• Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.

• Maintain database of addresses for various purposes of mailing.
• Maintain a library of documents, records and books for ready reference with proper indexing and file management.

• Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.

• Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.

• Develop drafts for event related correspondence.
• Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.

• A computer literate with proficiency in MS Office and Internet usage.
• The prospective candidate should have good communication skills.
• A Pleasing Personality with right attitude and a burning desire to excel.
• Willingness to travel.

Job Description

We are seeking a detail-oriented and customer-focused Product Support Executive to join our team in Hyderabad. This role involves supporting global customers during pilot, implementation, and post-go-live phases by ensuring smooth product adoption and issue resolution. You will work cross-functionally with internal teams to address client queries, provide timely support, and help maintain a positive customer experience. This is a critical role for individuals who thrive in dynamic environments and are open to working rotational shifts. 

Key Responsibilities 

Customer Engagement & Support 

• Provide first-level support to customers during onboarding, implementation, and post-implementation stages. 
• Respond to and resolve customer queries through email, chat, and calls with a consultative and solution-oriented approach. 

Product Understanding & Troubleshooting 

• Maintain a thorough understanding of SmartWinnr’s features, updates, and functionality. 
• Identify and troubleshoot product issues, escalating to the appropriate internal teams when required. 

Documentation & Process Adherence 

• Maintain detailed records of customer interactions and resolutions using internal tools. 
• Follow defined processes for issue tracking, escalation, and communication.  

Internal Collaboration 

• Work closely with the product and engineering teams to relay feedback and recurring issues. 
• Coordinate with the Customer Success team for smooth handovers and ongoing account support. 

Requirements 

Education 

• Bachelor’s degree in B.Tech, BCA, B.SC or a related field. 

Professional Experience 

• 1–3 years of experience in a customer or product support role, preferably in a SaaS or tech environment. 
• Experience working in with global clients is an added advantage 
• Experience & comfortable working in night shifts. 

Skills & Tools 

• Strong written and verbal communication skills in English. 
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace tools. 
• Ability to learn and work with web-based platforms and support tools. 

Personal Attributes 

• Self-motivated with a high sense of ownership and accountability. 
• Strong analytical and problem-solving abilities. 
• Flexible and willing to work rotational and night shifts as required. 

What We Offer 

• Competitive compensation and benefits package. 
• Opportunity to work with a global SaaS platform impacting enterprise sales teams. 
• A collaborative and fast-paced environment with room for learning and growth. 
• Cross-functional exposure across product, engineering, and customer success teams. 

Job Summary:  

The Incident Response (IR) Lead manages a team of experts with diverse skill setsincluding Security Operations Center (SOC), Forensics, and technical Subject Matter Expert (SME) advisory. The IR Lead is specifically tasked with managing all aspects of an Incident Response engagement to include incident validation, monitoring, containment, log analysis, system forensic analysis, and reporting. The Incident Response Lead is also responsible for building the relationship with the client and client’s counsel and ensuring the engagement’s objectives and expectations are met and executed successfully as documented in the statement of work. You will leverage a solid foundation of technical expertise in Cybersecurity, Incident Response, and Digital Forensics to successfully execute your responsibilities.

ROLES AND RESPONSIBILITIES

· Accurately collects information from the client concerning the incident to include but not be limited to the client’s environment, size, technology, and security threats. In addition, the IR Lead is responsible for capturing all client’s expectations and objectives throughout the engagement to ensure successful delivery.

· The main point of contact manages and participates in all communications with the client and the client’s counsel during the engagement. The IR Lead sets the cadence for communications.

· Management and Coordination of all technical efforts for the IR engagement to drive the process forward through; tool deployment, ransomware decryption, restoration, and recovery efforts, system rebuilds, system, application, and network administration tasks.

· Coordinates with the Ransom Specialist when ransom negotiations are needed. Ensures updates regarding ransom status are delivered to the client and counsel in a timely fashion.

· Manages and coordinates the onsite efforts with the Onsite Lead or team ensuring they understand and can execute the objectives for the onsite work. Additional responsibilities with onsite efforts include ensuring communications are frequent and getting the daily onsite update communicating these back to the IR Director and/or IR Ops Associate for their Tiger Team.

· Ensures the Forensic Lead is coordinating the collection of data necessary for the investigation.

· Ensures SentinelOne is deployed on time and adding value.

· Communicates with sales when appropriate for SentinelOne, provide client contact.

· Communicates in tandem with the Forensic Lead pertinent findings to the client during the investigation.

· Follows up with the SOC Lead on SentinelOne alerts and encourages/coordinates client participation with the product.

· Accountable for final report review, ensuring the report is accurate, professional, and meets the objective of client counsel.

· Other duties as assigned.

DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.

 Role Description : Skills & Knowledge

1. Experience leading scoping calls

2. Strong background and practical hands-on experience with Windows or Linux System and Network Administration, Security DevOps, Incident Response and Digital Forensics, or Security Engineering

3. Practical experience performing in a functional role including but not limited to one or more of the following disciplines: computer forensics, Incident Response, data analytics, Security Operations, and Engineering, Digital Investigations

4. Possesses strong verbal and written communication skills

JOB REQUIREMENTS

· Bachelor's degree in Computer Science, Computer Engineering, Information Assurance, Forensic Sciences, or related technical field; Graduate degree preferred

· 10+ years experience leading full-cycle incident response investigations and communicating with the client/counsel/carriers

· Must be eligible to work in the US without sponsorship

WORK ENVIRONMENT While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

· No physical exertion is required.

· Travel within or outside of the state.

· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.

QA Manager (A) 

 ROLES AND RESPONSIBILITIES: 

·       Conducting manual and automated Mobile and Web testing that is well defined, planned, and executed 

·       Responsible for defining the automation framework (such as TestNG, BDD), creating the framework, and automating the test cases independently 

·       Has experience in GitLab for resource management and Jenkins for build creation and CI/CD 

·       Establishing automation QA strategy and best practices to support continuous development and integration 

·       Estimating, coordinating, directing testing for multiple products/projects 

·       Create clear, detailed, comprehensive, and well-structured test plans and automated test cases 

·       Perform and provide guidance/mentoring on API testing using SOAP UI or POSTMAN toolset 

·       Holding and facilitating automation and test case reviews with Agile team members 

·       Liaise with internal teams (e.g., developers and product managers) across multiple time zones to identify system requirements 

·       Stay up to date with new testing tools and test strategies 

Required Skills & Exp: 

·       8+ Years of Overall Experience in Software testing across different domains 

·       6+ years of automation experience in building and maintaining test automation frameworks within the Agile framework. 

·       Is well-versed with working in an agency environment with strong experience in Automation and Manual testing 

·       Has mandatory extensive exposure of testing Mobile Apps (iOS and Android) including relevant exposure of testing websites using Selenium (for web) and Appium (for mobiles) 

·       Strong knowledge of software QA methodologies, tools, and processes 

·       Has experience testing API’s and building automation test suites 

·       Experience in writing clear, concise, and comprehensive test plans and test cases 

·       Solid knowledge of SQL 

·       Experience working in an Agile/Scrum development process 

·       Experience with performance and/or security testing is a plus 

·       Excellent English, written, and verbal communication skills 

·       Effectively meet deadlines and troubleshoot issues while handling multiple priorities 

·       Strong problem solving and analytical skills with attention to detail 

·       Strong team player, willing to learn, and share experience/mentor with other team members and grow QA talent 

• Proven work experience as a Front-end developer
• Hands on experience with markup languages
• Experience with JavaScript, CSS and jQuery
• Familiarity with browser testing and debugging
• In-depth understanding of the entire web development process (design, development and deployment)
• Understanding of layout aesthetics
• Knowledge of SEO principles
• Familiarity with software like Adobe Suite, Photoshop and content management systems
• An ability to perform well in a fast-paced environment
• Excellent analytical and multitasking skills
• BSc degree in Computer Science or relevant field

C# Developer @ Pune

Primary Skills : C#.Net, Microservices or JavaScript Framework

Requiements:
Required Knowledge/Skills, Education, and Experience
· Bachelor’s degree in Computer Science
· 3+ years professional experience in software development building production software systems
· Solid Computer Science fundamentals in object-oriented design, data structures, algorithms, and problem solving
· Proficiency in a modern programming language, preferably in C#
· Knowledge of Web based technologies or JavaScript frameworks
· Ability to work well with a team in a fast paced, dynamic, agile development environment
· Excellent written and verbal communication skills
Preferred Knowledge/Skills, Education, and Experience
· Knowledge of professional software engineering best practices
· Knowledge of Cloud Platforms (AWS, Azure, Google)
· Strong time management skills and the ability to be self-directed
· Experience with service-oriented architecture and web application/services development
· Experience with Object Oriented modern JavaScript Frameworks (Angular JS, Ember JS, Dojo, etc.)
· Experience with UI/UX design for complex workflows and/or for technical end users / domain experts
· Experience building complex, scalable, high-performance software systems that have been successfully delivered to customers
· Active on Github or StackOverflow
· Comfortable with the Linux command line and Git
· Sharp analytical abilities and proven design skills
· Experience with distributed computing and enterprise-wide systems
· Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy
· Experience leading and mentoring junior software engineers, and make them more effective, product software engineers
· Understanding of microservice development and best practices
Job Description:
Responsibilities
The person in this role will be developing software in the Innovation and Research team. The software development activity could be prototype code, researching an emerging technology, developing applications and microservices, testing harnesses, DevOps pipeline steps, and cloud development technology. The person in this role will be on an Agile Scrum team, and will participate a daily scrum meeting, updating story tasks, and providing daily updates to the team.
Additional responsibilities include:
· Documenting design, testing, or story details for a proposed implementation of a software feature or service
· Reporting out research findings to the broader team or organization
· Implementing software ideas
· Writing stories for software implementations
· Writing test code for validating software implementations
· Developing DevOps pipeline steps and/or DevOps tooling
· Agile Scrum activities (daily scrum, updating stories and tasks, sprint reviews)
· Research into a new software technology