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at Sathguru Management Consultants
Responsibilities:
- The candidate will be engaged in program management support functions such as logistics, coordination of arrangements for conferences, workshops and continuing education programs, maintenance of archives for programs conducted and database management.
- Plan and develop a database of outsourcing service providers for multi-media design,brochure preparation, conference materials and printing.
- Maintain database of addresses for various purposes of mailing.
- Maintain a library of documents, records and books for ready reference with proper indexing and file management.
- Coordinate visit of important domestic and overseas visitors, plan their itinerary, coordinate with travel agencies, transport service providers and hotels.
- Maintain a database of various hospitality service providers and develop institutional relationship with such service providers for conduct of executive development programs.
- Develop drafts for event related correspondence.
- Coordinate inter-office meetings, prepare minutes of inter-office meetings and Under take follow-up actions as per the instructions of the Directors and Senior Managers.
Candidates Profile:
- A computer literate with proficiency in MS Office and Internet usage.
- The prospective candidate should have good communication skills.
- A Pleasing Personality with right attitude and a burning desire to excel.
- Willingness to travel.
Roles and responsibilities:
- Conduct client meetings and employee training.
- It is not a client-facing role and will be within Internal Frugal Testing role
- The person will be managing groups related to content creation, graphics, lead generation, sales, and overall growth strategy also.
- Very good at taking Standup meetings
- Use of MS tools to streamline the project, resource, and portfolio management.
- Prioritize and manage multiple complex projects within time, technical and resource constraints.
- Provide written documentation to appropriate team members and clients addressing each facet of implementation for every project, including an overall rollout plan, timelines, and project assignments.
- Develop the project plan for the tasks, dependencies, and participants required to mitigate the risks to system quality.
- Assure the project to the best closure.
- Assist in documenting project phases and creating summary reports for company management.
- Strategic planning, process development, analysis of key performance metrics per PMO standards
- Detail-oriented with strong data collection, analysis, and reporting skills.
- Experience working in diverse and collaborative environments.
- Delegating tasks to team members.
- Tracking and communicating project risks and opportunities.
- Organizing project team meetings and recording minutes.
- Monitoring the daily progress of team members.
- Providing input into the planning process.
Requirements:
- Bachelor’s degree in business administration or related field
- 3+ years in an advanced management role (preference given to those with program management experience)
- Exceptional leadership, time management, facilitation, and organizational skills
- Working knowledge of digital marketing
- Outstanding working knowledge of change management principles and performance evaluation processes
Roles and responsibilities:
- Should be ok to work on Saturdays, can take off on Sunday and Monday.
- You do not need to have great typing skills.
- Entering customer and account data from source documents within time limits.
- Compiling, verifying the accuracy, and sorting information to prepare source data for computer entry.
- Reviewing data for deficiencies or errors, correcting any incompatibilities, and checking output.
- Compile, verify the accuracy, and sort information according to priorities to prepare source data for computer entry.
- Review data for deficiencies or errors, correct any incompatibilities if possible, and check the output.
- Research and obtain further information for incomplete documents.
- Respond to queries for information and access relevant files.
- Comply with data integrity and security policies.
Requirements:
- Bachelor’s degree in any related field.
- Proven data entry work experience, as a Data Entry Operator.
- Experience with MS Office and data programs.
- Familiarity with administrative duties.
- Experiences using office equipment, like fax machines and scanners.
- Excellent knowledge of correct spelling, grammar, and punctuation.
- Attention to detail.
Job Brief:
We are looking for an US HR Specialist to join our team and monitor all Human Resources functions. HR Specialist responsibilities include preparing compensation and benefits packages, setting up company policies and maintaining updated employee records. To be successful in this role, you should have a good understanding of full cycle recruiting and solid knowledge of Human Resources. Ultimately, you will foster a healthy workplace by ensuring our HR procedures run smoothly at all times.
Responsibilities:
• Administer health and life insurance programs
• Implement training and development plans
• Plan quarterly and annual performance review sessions
• Inform employees about additional benefits they’re eligible for (e.g extra vacation days)
• Update employee records with new hire information and/or changes in employment status
• Maintain organizational charts and detailed job descriptions along with salary records
• Forecast hiring needs and ensure recruitment process runs smoothly
• Develop and implement HR policies throughout the organization
• Monitor budgets by department
• Process employees’ queries and respond in a timely manner
• Stay up-to-date and comply with changes in labor legislation
Requirements and Skills:
• Proven work experience as an HR Specialist or HR Generalist
• Good knowledge about Human Resources
• Knowledge of Applicant Tracking Systems
• Solid understanding of labor legislation and payroll process
• Familiarity with full cycle recruiting
• Excellent verbal and written communication skills
• Good problem-solving abilities
• Team management skills
• Bachelors or Masters in Human Resources or relevant field
Knowledge of different types of visas available for individuals seeking to enter the United States, including the purpose for which each visa is intended.
Exp: 0-1 year
Location: Hyderabad (Begumpet)
Shift: 06:30PM to 03:30AM
Mon-Fri (Onsite)
Position - Assistant Marketing Manager
Qualifications - MBA - Marketing from a reputed institute
Experience - 5 to 8 years
Skills -
- Strong written and verbal communication skills
- Understanding essential business and marketing concepts
- Should possess good interpersonal skills to work effectively in a team.
- Comfort with multi-tasking in a deadline-driven environment
- Proficiency with Microsoft Office (Microsoft Excel, Microsoft Word)
- Demonstrated experience with social media platforms (Facebook, Twitter, LinkedIn, Pinterest)
Job Responsibilities -
- Acting as marketing support to all the SBUs
- Perform necessary market research for the business units
- Prepare Marketing Plan and Budgets
- Organize and manage marketing collateral.
- Prepare and deliver promotional presentations
- Develop and execute marketing campaigns.
- Compose and post online content on the company’s website and social media accounts
- Lead Generation
- Maintaining and updating Key Account Databases
- Manage brand and marketing initiatives.
- Create reports on marketing performance.
Budget - 50,000/- to 60,000/- per month
• Working alongside managers and clients to agree their IT requirements.
• Identifying the hardware and software requirements in the organization.
• Explaining plans agreed with managers todesigners and developers
• Organising the workloads of the technical teams in the most efficient way
• Monitoring progress of the project and ensuring it's completed on time
• Reporting progress back to managers and clients
• Carrying out some of the technical work, depending on the level of
seniority
• Checking IT systems work as intended
• Advising and suggesting future IT developments to managers or clients.
Soft Skills Required:
• Anticipating and solving problems - a key part of the role is seeing where problems might arise during an IT project and finding solutions before, they go 'live' and disrupt the organisation.
• Communication skills - Need to be adept at listening to, understanding and explaining concepts to both managerial and technical colleagues.
• Dealing with pressure - technical architects have a lot of responsibility and he/she have to be able to deliver results in high-pressure circumstances.
• Prioritisation and time management - IT projects often have
tight deadlines and missing them can have significant consequences for the organisation or client.
• Relationship-building - it's important to develop trust and understanding between the technical teams and managers or clients to ensure a project runs smoothly
JOB DESCRIPTION / ROLES & RESPONSIBILITY
Job Title
Customer Experience Champion
Location
Chennai, Mumbai, New Delhi, Kolkata, Hyderabad, Bangalore
Salary
INR 4,00,000 – 5,00,000 per annum
Position Summary
As a Customer Experience Champion, you will work as part of SunEdison’s Customer Experience team. This role requires a results-focused individual who can liaise with our Customer Experience, Sales and Operations teams. Further, supporting the Sales teams, to deliver high-quality service to SunEdison’s clients. This position is created for calling active and budding clients to encourage understanding of our product. Addressing clients' uncertainties, grievances, and suggestions on time. Noting important details of each conversation. Must be comfortable in presenting products or services over the phone as well as dealing with doubts. If you have a passion for delivering measurable results and client success, we want to hear from you.
The Objectives of this role include
- Directly leads all aspects of a team of a max of 10 Individual Contributors including the sales team, operations team and customer experience specialists.
- Partner closely with Sales and Operations Team in their respective region
- Ensure timely submission and follow-up on all call information submitted across businesses
- Arrange Client meetings with the Sales Team
- The goal is to help the company grow by bringing in customers and developing business
- Correspondence to clients like clarifications, queries, and other details about our business
- Convincing customers to close the lead and grow the business
- Follow up with the client, may include site visit as well
- Relationship management
- Drive to engage clients on new products and features
- Understanding customer journey thoroughly
- Coordinating customer requests with internal stakeholders (ops team, survey team)
- Coordinating customer’s requests with external stakeholders (Distribution Companies, etc)
Position Responsibility
- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company and ask questions to understand customer requirements to close sales
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Directly communicating between the Client and SunEdison’s team and performance management
- Manage and coordinate inter-team-members relationships
- Team level Key Performance Indicators
- Bridge the gap between client, sales team and operations team for Solar Panels
- Noting down customer requests exhaustively
- Ultimate focus on delighting the customer
- Pulling in the relevant subject matter expert in their conversation with the customer as and when required.
- Ensuring all teams deliver to customers in their respective TAT
Position Experience
- Minimum 1-3 years of relevant experience, preferably worked in a BPO Industry, Energy Sector, B2C relationship management, customer service (servicing internal or external customers), consumer-facing sales organization handling inbound & outbound calls, CRM systems.
Position Academic Qualification
- Graduation in any discipline.
Desired Technical Skills
- MS Excel tools and Basic CRM Tools
Desired Soft Skills
- Should have attention to detail
- Communication Skills (Verbal and Written)
- Interpersonal Skills
- Analytical & Problem-Solving Skills
Language Proficiency
- English- Must Have
- Hindi/Bengali/Telugu/Assamese/Gujarati/Kannada/Marathi – Good to have
Role: US IT Recruiter - Freshers/Trainees
Experience: 0-6 months
Location: Hyderabad (Onsite)
Technovert is not a typical IT services firm. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
We are Obsessed with our love for technology and the infinite possibilities it can create for making this world a better place. Our clients find us at our best when we are challenged with their toughest of the problems and we love chasing the problems. It thrills us and motivates us to deliver more. Our global delivery model has earned the trust and reputation of being a partner of choice.
We have a strong heritage built on great people who put customers first and deliver exceptional results with no surprises - every time. We partner with you to understand the interconnection of user experience, business goals, and information technology. It's the optimal fusing of these three drivers that delivers
Responsibilities:
- Should understand the requirement in depth to ensure quality sourcing and recruiting
- Should ensure to submit profiles with quick turnaround time for timely submissions to meet sharp deadlines for each of the requisition
- Make use of effective resourcing strategies, such as head hunting, Internet sourcing, networking, employee referrals
Must have:
- Candidate must have good communication skill
- He/she must have a good attitude
- Proven ability to consistently and positively contribute in a high- paced, changing the work environment
- Excellent communication skills in written and verbal both
Qualification:
- 0-6 months of experience in US Staffing.
- Should be ready to work 80% of the time on W2 recruitment only.
- Good communication skills.
- Willing to work from office (Hyderabad)
- Experience in using job portals like Career Builder, Dice and LinkedIn would be a plus.
About ekincare
Join the fastest growing health benefits platform in India. ekincare is a Series A funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia’s multi-billion dollar corporate health benefits market. Trusted by Fortune 500 companies, ekincare’s patent-pending preventive, predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees’ engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Aegis Graham Bell Awards (Most innovative enterprise app) and named as the best "Healthy Workplace Brand" in the IHW Summit. If you are ambitious, willing to unlearn and relearn in a fast-growing startup, dream about MAUs, client segmentation, funnels etc. and excited to apply your skills towards making India Inc. healthy, come, join us!
Position : Process Associate - Contract to Hire
Location -Hyderabad
➔ Responsible for handling operations related to the backend by coordinating with vendors, customers & internal teams.
➔ Manage the Backend process such as Appointment Confirmations, Reports Uploading with assertiveness.
➔ Responsible for End to end backend support to operations enquiries, Confirmation follow-ups with Vendor/DCs. Working closely with Vendors/DC, Corporate Customers and internal stakeholders for Appointment confirmation, reports and ensure timely action of completing tasks at hand.
➔ Ability to analysis the situation in hand and take a business decision to ensure Customer experience is not impacted
➔ Working knowledge of Google sheets/Excel
➔ The candidate should be self motivated and take initiatives and flexible to accommodate new responsibilities as and when the role demands.
➔ Good communication skills in English & Hindi.
➔ Additionally, should be Punctual, have an Eye to Detail, Quick learner, Team player, Basic computer Skills,& Professional approach towards work, with good work Ethics.