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We are from Grups Automation , Providing solution in Automation Industry

Job Profile : Sales CordinatorResponsibilities : ( Sending offer and followup for an order , Payment and Dispatch,Coordination between Company and Clients )

1. Min Qualification : Under Graduate ( HSC )Experience : Fresher to 2 YearGender : M/ FLocation : Gauraipad , Vasai East and Vasai West near Station Joining time : At earliest CTC : 1.2 to 2.5 Lacs/Yr : As per performance Interview Duty Time - 9.30 to 6Weekly off : Sundayn Commitment : 2 years

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Job Title: Sr. Sales & Marketing Executive

Job Profile:

Area of operation: Sr. Sales & Marketing Executive

Job Responsibilities:

● Creating relationships with potential and existing clients via networking, calls, emails and in-person meetings.

● Building and sustaining long-lasting relationships with existing and potential clients.

● Researching potential clients' products or services and determining the geographic location of most of their target customers.

● Meet with potential clients to present company offerings and proposals and address their concerns

● Assisting the marketing team in the preparation of media kits and promotional plans.

● Attending networking meetings, sales meetings, trade shows, exhibitions and workshops as required.

● Generate a sales funnel for the company’s various offerings.

● Convincing clients to purchase company products and services by communicating the benefits.

● Generating leads and efficiently keeping in regular contact with existing prospects.

● Understanding and keeping up-to-date with constant developments in the communications industry and agency market.

● Identifying areas for expansion and development.

● Create weekly/monthly forecasts on revenue/target management and end-of-month revenue and market performance reports.

● Delivering against these targets to ensure revenue expectations are met.

● Maximizing networking opportunities and regularly using conferences, events and trade shows to increase awareness and develop a further network of contacts.

● Maintaining Client Database from all available sources.

● Make sure that monthly, quarterly and annual sales targets are met.

Key Skills /Requirements:

● Minimum 3+ years experience in the field of Sales & Marketing of Media / Agency / IT Background (face-to-face experience imperative; experience within the Agency sales preferred)

● Educated to degree level or equivalent

● Self-starter who is target-driven and self-motivated and must be comfortable in a target-oriented environment.

● Excellent communication and presentation skills (telephone, written and face-to-face)

● Consultative sales skills: our audience is made up of agencies/media owners and requires a balance of soft sell approach and hard sell closure

● Excellent time management, an individual who thrives on working autonomously

● Experience working in IT sales with a bit of technical knowledge and understanding of and passion for the industry.

● The ideal candidate will be determined, outgoing, positive, articulate and diplomatic.

Experience: Min. 3 years+ (Fresher’s strictly don’t apply) Candidates Preferred: Only females - mandatory in the media, events, and advertising.

Working Hrs. 10.00 a.m. to 7.00 p.m. [Monday – Friday][Alternate Saturdays]

If Anyone interested apply through link :-  https://tiny.cc/NGtalent

Function: → Project Management

• Project Management

Responsibilities:

• Would be responsible for Program Management - Manage multiple challenging projects concurrently from initiation through execution and closure.
• Monitor project progress throughout the project life cycle, and communicate project status effectively to senior management through reports, presentations, and individual meetings.
• Build and provide direction to project teams, create and foster communication among team members
• Manage Kick- Meetings (geographical multi-vertical Fortune 1000 Global customers)
• Customer Engagement - coordinating with Internal and external stakeholders.
• Would enable Presales & Pilots for Tech Wins.
• Would support contract & SOW reviews & address prospect concerns during the sales process.
• Identify resource needs, constraints, and interdependencies.
• Capture and manage project risks and issues and associated mitigation strategies.
• Proactively engage other members and collaborate with the organization with specific subject knowledge to resolve issues or provide assistance.
• Monitor and control project budgets.
• Provide project management training, assistance, and mentoring on project management methodologies, tools, and techniques.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Resource Planning & mentoring the internal team.
• Lead New Initiatives - Enable brainstorming sessions with the team to gather innovative approaches.

Requirements:

• Hands-on experience in project management roles and delivering multiple and complex projects.
• (Operations / Transitions / Migrations/ Supply Chain/ Procurement-S2P, P2P and S2C).
• Candidates having enterprise software background in the initial career phase and gradually moving to Project Management role.
• Experience in handling complex large projects and risk management.
• Excellent stakeholder management skills.
• Project artifacts Documentation and sign-off.
• Good at Team Management
• Excellent oral & written communication skills
• Should be proficient in client interactions.

Responsibilities

• Implement various development, testing, automation tools, and IT infrastructure
• Design, build and automate the AWS infrastructure (VPC, EC2, Networking, EMR, RDS, S3, ALB, Cloud Front, etc.) using Terraform
• Manage end-to-end production workloads hosted on Docker and AWS
• Automate CI pipeline using Groovy DSL
• Deploy and configure Kubernetes clusters (EKS)
• Design and build a CI/CD Pipeline to deploy applications using Jenkins and Docker

Eligibility

• At least 8 years of proven experience in AWS-based DevOps/cloud engineering and implementations
• Expertise in all common AWS Cloud services like EC2, EKS, S3, VPC, Lambda, API Gateway, ALB, Redis, etc.
• Experience in deploying and managing production environments in Amazon AWS
• Strong experience in continuous integration and continuous deployment
• Knowledge of application build, deployment, and configuration using one of the tools: Jenkins

Job Responsibilities:

• Collaboratively work with UX team, product managers, back-end engineers and other technical teams to create new, delightful and scalable UI
• Mentor junior members through training and individual support
• Responsible for all front end development on a project
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Identify and troubleshoot UX problems (e.g. responsiveness)
• Conduct layout adjustments based on user feedback
• Adhere to style standards on fonts, colors and images
• Optimize existing user interface designs
• Proactively learn and accordingly apply new technologies, best design practices and usability patterns

The ideal candidate must - 

• 5+ years of experience working with React or React-based frameworks
• Proficiency with browser-based debugging and performance testing
• Proficiency in Git and version control
• Considerable experience with a testing framework (Jest/Mocha)
• Familiarity with RESTful APIs and GraphQL
• Knowledge of modern authorization mechanisms, such as JWT Tokens
• Good understanding of common front-end development tools such as Babel, Webpack, NPM, Yarn etc
• Hands-on experience with CSS-in-JS libraries
• Proficient understanding of cross-browser compatibility issues and ways to work around them
• Keen to learn, mentor and willingness to take ownership of work items
• Possess strong communication and self-accountability