Technical Project Manager

About MyOperator:

MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

Are you a results-driven and organized professional looking to take ownership of operational excellence? We are seeking an Executive - Operations and Admin to lead and strengthen our backend operations across telecom, data center, and vendor management domains. You will play a key role in optimizing resources, improving vendor performance, and driving operational strategies to support business growth.

Key Responsibilities:

• Conduct end-to-end procurement management of telecom resources, ensuring cost efficiency and service quality through strategic vendor partnerships.
• Manage data center operations by coordinating resource procurement, monitoring performance, and recommending improvements for scalability and resilience.
• Develop and implement vendor management strategies, including vendor evaluation, negotiation, onboarding, and performance review frameworks.
• Oversee and enhance technical troubleshooting processes related to assets and server infrastructure, ensuring minimal downtime and proactive maintenance planning.
• Handle and analyze internal and external operational queries received via the ticketing system, identify recurring issues, and propose process improvements.
• Streamline day-to-day administrative operations, propose SOPs, and ensure adherence to organizational standards for operational excellence.
• Support management in operational planning, vendor audits, and cost optimization initiatives.
• Collaborate with cross-functional teams to forecast operational requirements and align resource planning with organizational goals.
• Collect, organize, and prepare data from various internal and external sources based on requirements shared by the Management. Support decision-making through accurate data reporting and preparing dashboards.

Preferred Skills:

• Strong vendor management and negotiation skills.
• Ability to design and optimize operational workflows.
• Analytical mindset with a focus on process improvement.
• Technical knowledge of telecom and data center infrastructure.
• Proficiency in ticketing and reporting tools.

Skills:

• Strong oral and written communication.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Working knowledge of Google Data Studio, AWS QuickSight, or similar tools.
• Analytical mindset with ability to handle operational data.
• Vendor management and resource planning skills.
• Excellent networking, interpersonal, and resource management skills.

Experience: 3-5 year in backend operations.

Location Requirement: Candidates must be from Delhi/NCR only.

Work Environment:

• Work-from-office only, based in Noida, Sector 2.
• Willing to work flexible hours and roster-based timings (including Sundays).
• 6-day workweek.
• Availability to travel to data centers in different cities of India as needed.

Benefits

• Growth Opportunity: Strong potential for elevation to higher responsibilities, subject to performance.
• Work Benefits: Laptop and mobile reimbursements.

The Impact you will create in the Job:

• Developing SDKs on native Android with support for cross-platform technologies like ReactNative, Flutter along with hybrid development over platforms like Cordova. 
• Apply data structures and algorithms to optimize the code for a lower memory, battery, and processing footprint - all with the goal to build plug-and-play SDKs that don’t expect the app developers to write any supporting code in the app.
• As an individual contributor, you will tackle some of our broadest technical challenges that requires deep technical knowledge, hands-on software development and seamless collaboration with all functions.
• You will envision and develop features that are highly reliable and fault tolerant to deliver a superior customer experience.
• You will get an opportunity to work with some of the best talent while learning from various highly-functional teams in the company.
• Plan and execute the roadmap with the engineering team to build and deliver next-generation systems.
• You will also collaborate with cross-functional teams to meet deliverables throughout the software development lifecycle and continuously identify areas of improvement.
• Identify and improvise areas of improvement through data insights and research.

What we look for?

• Bachelor’s/Master’s degree in Computer Science/IT from premier institute.
• 2-4 years of industry experience in Native Android development, with at least one live app on Google Play Store. 
• Good knowledge of Kotlin and/or Java with an understanding of Android Native SDK, specifically network classes, concurrency handling, databases, and background processes. 
• Strong knowledge of data structures and algorithms. 
• Solid understanding of Android Libraries related to UI, network, background services, and database.
• Familiarity with developing UI with both XML layouts and code. 
• Good understanding of SDK integrations, debugging, and troubleshooting. 
• Interest in exploring mobile app development ecosystems like React Native, Cordova and Flutter. 
• Comfortable with tackling ambiguous problems and unblocking yourself.
• Fair understanding of Push Notification ecosystem.

Responsibilities

• Lead and manage the manual testing efforts of the QA team in an Agile development environment.
• Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
• Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
• Work closely with the development team to ensure timely resolution of issues.
• Develop and maintain test documentation, including test cases, plans, and reports.
• Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
• Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
• Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
• To prepare daily Sprint reports.
• Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.

Requirements:

• Bachelor's degree in Computer Science or a related field
• Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
• Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
• Strong understanding of Agile methodology.
• Experience with testing web-based applications, mobile applications, and APIs
• Strong analytical and problem-solving skills
• Excellent verbal and written communication skills
• Ability to work independently and as part of a team in a fast-paced environment
• Strong attention to detail and ability to prioritize tasks effectively
• Experience with test management tools, such as JIRA, AIO, Trello, etc.
• ISTQB certification is a plus.

Responsibilities:

• Counselling for prospective applicants and their parents in-Person during the admission processing

• Helping students to choose the right courses according to their interests and education.

• Comparison of course benefits and career opportunities.

• Managing complete admission processing Regular follow-up with leads

• Converting students and Enquiries to admission

• Regular activities to convert negative leads into positive leads.

• Dedicated to work.

Requirements:

• Candidates must possess good communication skills and interpersonal skills

• Must have basic knowledge in IT (software)

We are looking for a Female Sales Executive.

Education - Any discipline with good communication skills.

Skills - Need to be a go-getter and should work towards the target to get leads. Lead generation is the primary measurement.

Experience - Minimum 2 years experience ins Tele sales of high-value products. 

Are you looking to boost your knowledge and career in the research field? Then read on.

Our client is a decade-old CSR & Development sector Advisory & Tech firm that works with Corporate, NGOs, Government and Funding agencies on innovative solutions and sustainability programs to help the underprivileged. It works with its partner organisations across 4 South Asian countries and has successfully covered more than 10 million people to create impactful and sustainable services for them. Their web and mobile Project monitoring platform helps companies track their CSR initiatives and projects across geographies in a transparent manner.

What you must have :

• Prior experience in quality assurance role
• Working knowledge of SQL
• Experience in test cases design / development, execution and defect reporting
• Excellent analysis and troubleshooting skills
• Familiarity with Agile frameworks, regression testing, load time testing, security testing is a plus