Area Sales Manager

• Initiating professional engagement through chat and phone calls  with target and existing customers
• Provide excellent service to customers and address their inquiries or issues promptly.
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Engage with customers and update them about the latest promotions.

Work Experience

• Experience in taking inbound and outbound calls
• Good technical skills—able to comfortably navigate through smartphone and desktop applications
• Excellent written and spoken English communication skills
• A critical thinker with good analytical skills and attention to detail
• Process secure and efficient transactions such as bank verifications, entertainment portals, credit top-up in compliance with the SOPs. 
• Reach out customers to inform them about the latest promotions they can avail of.
• Flexible and able to work in a fast-paced, team-oriented environment
• Willing to work on-site overseas

Position Overview:

 As a Field Sales Executive in the Fintech Industry specializing in Payment Gateways, you will be responsible for driving the sales and business development efforts within the Business, Merchant, and Enterprise (BME) segment. You will play a critical role in expanding the market presence of our payment gateway solutions, building and maintaining relationships with clients, and achieving revenue targets.

·      Identify and prospect potential clients within the fintech industry, including startups, established companies, and financial institutions, to promote and sell our payment gateway solutions.

·      Develop and maintain strong relationships with key decision-makers, stakeholders, and partners to ensure a deep understanding of client needs and effectively position our payment gateway offerings.

·      Understand the unique requirements of each client and tailor payment gateway solutions to address their specific needs, showcasing the value and benefits of our services.

·      Maintain a deep understanding of our payment gateway products, features, and industry trends to effectively communicate their advantages to clients.

·      Meet and exceed individual and team sales targets, contributing to the overall revenue goals of the department.

·      Stay up-to-date with industry trends, market dynamics, and competitor activities to identify potential areas for business growth and maintain a competitive edge

·      Work closely with cross-functional teams including marketing, product development, and customer support to ensure seamless customer onboarding and exceptional post-sales support.

·      Effectively manage and update sales pipelines, activities, and progress using CRM tools.

·      Provide regular sales reports, forecasts, and insights to management, highlighting achievements and potential areas for improvement

·      Proactively seek opportunities for professional growth, staying current with industry advancements and sales techniques.

Qualifications:

• Bachelor's degree in Business, Marketing, Finance, or related field (or equivalent work experience).
• Proven track record of successful sales in the fintech, payment gateway, or related industry.
• Strong communication, negotiation, and interpersonal skills.
• Ability to understand complex technical concepts and effectively translate them to non-technical clients.
• Self-motivated, proactive, and able to work independently or as part of a team.
• Familiarity with CRM software and sales tools.
• Willingness to travel for client meetings and industry events as required.

Mandatory Face-to-Face Interviews Only Conducted

Work Location: Bangalore - Basavanagudi-WFO

Salary Upto 4 LPA

Job Details:

Employment: Full Time

Location: Basavanagudi, Bangalore

Industry: Education Management, Career Counselling,

Responsibilities:

• Identifying and contacting prospective customers through a variety of channels, such as cold calling, networking, and referrals.

• Creating and putting into practice sales strategies to achieve and exceed revenue goals.

• Keeping up-to-date sales records, reporting on sales indicators, and tracking progress toward goals.

• Working together with cross-functional teams, such as those for product development and marketing, to enhance the general sales process and customer experience.

Requirements:

• Bachelor's degree in business, marketing, or a similar subject is required,
• strong interpersonal and communication abilities.
• strong aptitude for planning and time management
• competent with CRM and Microsoft Office

Perks and benefits:

• Monthly incentives
• Indoor work environment
• Paid time off
• Health insurance
• PF

Additional benefits:

• Laptop
• Mobile
• Internet

What the Role involves :

· Position holder will be an individual contributor

· Build and manage productive, professional relationships with clients

· Ensure clients are using and deriving benefit from IndiaMART

· Ensure products/services in client’s e-catalog are accurately defined

· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

· Systematic follow-up and time-bound closures

· Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

· Application of sales techniques

· Active listening and understanding the business contexts of clients

· Good Verbal and written communication

· Ability to work independently

Industry

• Computer Software

Employment Type

Full-time

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Job description :

We are hiring an Inside Sales Manager who will help drive high-quality output from our Inside Sales Team of Team Leads & Telesales Executives with 100+ members, owning their input metrics and the revenue generated from their efforts, in addition to managing team morale, hiring, training, upskilling and attrition
You will be working closely with the internal stakeholders and will be responsible for sales strategy, implementation, and process optimization.

Job Roles and Responsibilities:

• Create a sales strategy for our range of products & execute it with excellence.
• Train TeleSales Team Representatives to deliver their best in every call that they do & adhere to Company’s promises & call flow.
• Own the entire sales funnel & improve conversion rates, generating Sales Reports
• Work closely with the recruitment team to find exceptional talents for the telesales team.
• Focus on finding out the key tracking metrics for performance improvement and implementing them.
• Engage with internal stakeholders viz. Marketing, operations, etc. for smooth operations and improvements.

Who Would Be a Best Fit:

• 5+ years of experience in Inside Sales/telesales experience in a B2C environment is mandatory.
• Building, developing & leading a high performance in telesales team.
• Managed a sales quota of more than 1 crore per month.
• Is required to be a great people manager and should have managed 100+ Team members/Large Teams experience.
• Has delivered exponential growth in previous roles by turning around the sales team performance by leveraging technology with innovative solutions.
• Have exemplary people management skills with inspirational leadership skills.
• Have showcased the ability to connect with team members & lead them to achieve stretch goals.
• Has a growth mindset Identifies opportunities & has a successful track record of delivering in a dynamic & undefined environment.
• Comes with very strong problem-solving skills.
• Has proven ability to do root cause analysis, create & execute long term sustainable solutions.
• Have very strong communication skills.
• Should be able to work with both internal & external stakeholders exceedingly well.

Desired Candidate Profile

• BSc or M.Sc in Nutrition and Dietetics
• Telesales experience of 18 months or more (at one organisation)
• Excellent communication skills in English & Hindi
• Multiple Languages will be an add on benefit
• Exceptional communication and influencing skills
• Ability to deliver sales pitch in a consultative manner
• Confidence and empathy while on the call
• Good listening skills    

About the role:

We’re seeking a qualified Sales Manager to sell Whitehat Jr’s product that our customers have grown to rely on. The Sales Manager will utilise their skills to generate high quality leads, build a strong relationship with customers and close deals. The ideal candidate will be a quick learner with strong negotiating skills, and demonstrate the ability to showcase our offerings in a compelling way.

Role details:

Scope: Exceed targets for New Sales, Referrals or Renewals, in an individual contributor role

Work Location: Remote online work until offices reopen, candidate may be based anywhere in India

Working days: 6 working days with 1 day-off which may be during week

Shifts (subject to change): shift start hour will be after 6 AM and shift end hour before 12 midnight (For day shifts), shift start hour will be after 7 PM and shift end hour before 10 AM (For night shift)

Mandatory Language Fluency: English, Hindi

Laptop/Wi-fi: candidates to use their own laptops, wi-fi will be reimbursed

Qualifications:

• Proven B2C Sales track record of exceeding targets, >2 years of Sales experience
• Fluency in English and Hindi, ability and willingness to deliver in a high pressure environment
• Excellent communication, interpersonal, problem-solving, presentation, and organisational skills.
• Ability to counsel a parent for the child's future
• Comfortable with changing shift timings so that we may serve our customers better
• Graduation is not mandatory for candidates with 3+ years of experience
• Working knowledge of Salesforce, spreadsheets (Excel, Google Sheets ) and powerpoint

• Research and recommend prospects for new business opportunities
• Research and analyze sales options
• Build and maintain relationships with clients and prospects
• Stay current with trends and competitors to identify improvements or recommend new products
• Collect and analyze information and prepare data and sales reports
• Attend workshops to learn more technical and professional skills for the job
• Build and maintain professional networks