Area Sales Manager

About Us:

MyOperator is India’s leading Cloud Telephony platform, empowering 40,000+ businesses to communicate smarter. We’re now expanding into Conversational AI and Chatbots, aiming to build intelligent customer engagement solutions from the ground up. We're seeking a Product Manager with hands-on experience in building AI-driven chatbot products who can lead this initiative from zero to launch.

Key Responsibilities:

• Chatbot Product Ownership: Lead the end-to-end development of our chatbot product, from ideation, architecture definition, and MVP launch to scale-up.
• Product Strategy & Roadmap: Define and own the chatbot product vision and roadmap aligned with business goals and customer needs.
• Requirement Documentation: Draft comprehensive Product Requirement Documents (PRDs) detailing user stories, workflows, and technical integrations (LLMs, APIs).
• Conversation Design & UX: Collaborate with UX teams to craft intuitive conversational flows and ensure a seamless user experience across WhatsApp, Web, and App.
• AI/ML Collaboration: Work closely with Data Science and Engineering teams to integrate LLMs (OpenAI, Vertex AI) for dynamic, context-aware interactions.
• Data-Driven Decisions: Utilize tools like Mixpanel, Google Analytics, and bot analytics platforms to monitor user behavior, define success metrics, and iterate features.
• Cross-functional Leadership: Partner with Tech, Sales, Marketing, and Customer Success teams to align product development with market demands and go-to-market strategy.
• Project Management: Drive agile processes using Jira, ensuring timely sprint deliveries, backlog grooming, and resolution of blockers.

Qualifications:

• Experience: 2+ years in Product Management, with direct experience in chatbot or conversational AI product development.
• AI & LLM Knowledge: Strong understanding of Large Language Models (LLMs), NLP technologies, and experience integrating AI-powered chatbots.
• Platform Ecosystem: Exposure to WhatsApp Business API ecosystem and conversational commerce tools.
• Mobile & Web Product Understanding: Ability to oversee chatbot deployment across mobile apps and web platforms.
• Analytical Skills: Proficient in product analytics using Mixpanel, Google Analytics, or Adobe Analytics.
• Project Management Tools: Experience with Jira or similar agile project management tools.
• Education: Bachelor’s degree in Computer Science, Engineering, or Business; MBA is a plus.
• Soft Skills: Strong problem-solving skills, data-driven mindset, excellent communication, and collaborative leadership.

Why Join Us?

• Lead the Chatbot Product from zero-to-one in a fast-growing SaaS environment.
• Work with a cross-functional, high-impact team on cutting-edge AI solutions.
• Career growth and leadership opportunities in Conversational AI domain.
• Competitive compensation, remote-first work culture, and collaborative environment.

Role & Responsibilities

Lead and deliver designs that are innovative and sophisticated, buildable and scalable, and thoroughly documented.

Be responsible for delivering on our vision and strategy for customers and support the app team in shaping ACKOʼs

roadmap for D2C ensuring design tasks are prioritised in line with the agreed product goals and metrics.

Drive design tasks aligned with our product goals and metrics by collaborating closely with strategy, product, and business teams.

Take ownership of the entire user journey, from ideation and prototyping to user testing and final production, ensuring timely delivery.

Utilise data insights, including metrics and usability studies, to inform and refine design decisions.

Demonstrate a strong understanding of design patterns, best practices, and standards for both iOS and Android platforms.

Effectively communicating and collaborating with engineering teams to ensure seamless implementation of designs

Responsibilities will include

1.Deliver targets for digital business as aligned with Management in AOP across lending, devices and consumer products (postpe and payback) within CAC/RoAs objectives. Current contribution is upwards of 30% for 400 crore monthly disbursals and 90%+ on consumer products (600cr+ monthly TPV and 80cr annual digital marketing budget)

2.Lead the agenda of product led growth initiatives across business lines that drive long term growth.

3.Come up with plans/initiatives to improve funnel conversion rates across products on a monthly basis leading to revenue/cost impact.

4.Manage merchant retention and actively design programs by working closely with product/engg teams to re-activate churned merchants.

5.Continuously drive efficiency in digital paid marketing channels (atleast 10% QoQ) managing annual budgets of 100+ crore across performance marketing and brand building

6.Be on top of new developments in digital marketing/attribution ecosystem and pilot testing new channels of growth for company, atleast 1 in quarter.

We are looking for a motivated and detail-oriented WordPress Developer to join our team. The ideal candidate has 1 to 3 years of professional experience and a solid foundation in building, customizing, and maintaining functional, high-performance websites.

In this role, you will work across the full lifecycle of web projects—from initial setup and layout design using page builders to integrating complex e-commerce solutions via WooCommerce and Shopify.

Key Responsibilities

• Website Development: Build and launch full-scale WordPress websites from scratch, ensuring they are fully responsive and optimized for all devices.
• Theme & Plugin Management: Install, configure, and customize themes and plugins to meet specific project requirements.
• E-commerce Integration: Setup and manage online stores using WooCommerce and Shopify, including product configuration, payment gateways, and shipping modules.
• Custom Architecture: Implement Custom Post Types (CPT) and custom fields to handle specialized content structures.
• Design Implementation: Utilize page builders like Elementor or Divi to create visually appealing layouts while maintaining clean design standards.
• Maintenance & Performance: Perform regular updates, troubleshoot bugs, and optimize sites for speed and core web vitals.

Technical Requirements

• WordPress Expertise: 1–3 years of experience with WordPress core, including a deep understanding of the dashboard and settings.
• Front-end Basics: Proficiency in HTML5, CSS3, and JavaScript (jQuery) to make styling adjustments and add interactivity.
• PHP Knowledge: Familiarity with PHP basics for minor template edits and troubleshooting.
• Page Builders: Hands-on experience with Elementor, Divi, or similar drag-and-drop editors.
• E-commerce Platforms: Proven experience working with both WooCommerce and Shopify.
• Responsive Design: A "mobile-first" mindset to ensure seamless viewing experiences across desktops, tablets, and phones.

Location: Noida Sector 10

Experience: 1 Year to 3 Years

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹18,000.00 per month

Shift: 10:00 AM – 7:00 PM

Roles & Responsibilities

1. Development and implementation of Digital experiences based on AEM product suites mainly with AEM Sites and Assets.

2. Should be able to effectively communicate with the client to understand requirements and propose solution design etc.

3. Design, develop and deploy components, templates, workflows etc on the AEM platform.

4. Should have sound understanding and experience on underlying AEM technologies like Sling, felix and JCR Oak.

5. Setup and configure AEM authoring, publish, and dispatcher environment with Adobe recommended best practices.

6. Integrate AEM with other marketing products like Assets, Forms, Target, Campaign, and other internal endpoints.

7. Should be able to mentor and guide folks within the team.

8. Integrate with front-end technologies and frameworks.

9. Knowledge of HTML5, CSS3, JavaScript and JavaScript frameworks/libraries ( jQuery, Grunt,

10. Bootstrap etc.), and CSS is a plus.

11. Experience with Continuous Integration and related tools (Jenkins/Cruise Control/Maven/GitHub) is preferred.

Key Skills Required

Adobe Experience Manager, Adobe Experience Platform, OSGi, Apache Sling, Apache

Sightly.

Preferred Qualifications and Experience

1. 4+ years of AEM experience with at least several full cycles of AEM implementation

2. Experience in design, development, integration and deployment of digital consumer experiences with AEM Platform.

3. Expertise in AEM and associated technologies such as Sling, OSGI, JCR

4. Experience with Java technologies and frameworks.

5. Experience with other web technologies like Search, XML, XSL etc.

6. Excellent communication skills (both verbal and written)

Your Career Path

1. You will learn and collaborate with talented colleagues from across the globe who have expertise in core domains that you may not have had exposure to

2. You will be able to develop a growth mindset courtesy of our move towards integrated solutions that demands everyone expands their understanding of what we can bring to the marketplace

3. You will be able to develop skills in a Portfolio that represents unification of some of the most diverse, globally recognized brands and businesses in the organization—an exciting opportunity for your career development

4. You shall work independently on modules assigned

5. You will interact with clients along various phases of project life cycle

6. You will be able to design solutions for simple business scenarios

7. An opportunity to build solutions of highest quality

8. You will be also responsible for mentoring new recruits in their technical area of focus

9. You will participate in initiatives, recruitment and practice development programs

10. Project you will be part of

11. Cross-channel customer engagement strategy, design and development (web, mobile, social) eCommerce strategy and implementation.

12. Marketing Content and digital asset management solutions

13. Marketing Technology solutions

14. Marketing analytics implementation

15. Agile based, design-thinking, user-centric, empirical projects that accelerate results

Creating detailed, comprehensive and well-structured test plans and test cases Estimating, prioritizing, planning and coordinating testing activities

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality.

QA engineer responsibilities include designing and implementing tests, debugging and defining corrective actions. You will also review system requirements and track quality assurance metrics (e.g. defect densities and open defect counts.)

The QA engineer role plays an important part in our company’s product development process. Our ideal candidate will be responsible for conducting tests before product launches to ensure software runs smoothly and meets client needs, while being cost-effective. If you hold an engineering background and enjoy providing end-to-end solutions to software quality problems, we’d like to meet you.

Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Requirements

Proven work experience in software development Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus Degree not mandatory , More like good to have