BMC Remedy ITSM Developer

Role & Responsibilities

• Lead experience strategy (and partner with design) to develop customer and partner insights, heuristic and competitive experience analysis, and performance optimization strategies.
• Build relationships with leaders and partners to shape our overall strategy/plans.
• Build an inspired User Experience team. Set clear objectives while balancing short-term development with long- term career growth.
• Be an active member of our global creative leadership team, helping create the wider team's vision, culture and goals.
• Promote best practices to partners to support the strategic priorities of Search.
• Winning business, creating excellent digital experiences

Ideal Candidate

• Strong UX Design Leadership Profile
• Mandatory (Experience) : Must have 10+ YOE in UX / Experience Design with significant exposure to leading large-scale design projects and teams (Can consider 8+ YOE for candidates from Top Products with fast career growth)
• Mandatory (Experience 2) : Must have hands-on experience across the end-to-end UX lifecycle (research → ideation → design → testing → delivery → optimization)
• Mandatory (Skill 1) : Must have strong expertise in user research, usability testing, and translating insights into design decisions
• Mandatory (Skill 2) : Must have strong understanding of UX methodologies (Design Thinking, Agile, Lean UX, Design Sprints)
• Mandatory (Skill 3) : Must have experience in designing complex user journeys, interactions, and scalable digital experiences
• Mandatory (Leadership) : Must have experience leading and mentoring UX teams, building team capabilities, and driving design quality
• Mandatory (Current Designation) - Current designation must be Lead or above (For Top Product companies)
• Mandatory (Stakeholder Mgmt) : Must have strong experience in client/stakeholder management, cross-functional collaboration (PMs, engineers, business teams), and leading design workshops
• Mandatory (Portfolio) : Must have a strong portfolio showcasing UX thinking, research-backed design, and complex problem-solving
• Mandatory (Education) : Design Graduate from Tier-1 colleges (IIT, NID, NIFT, BITS etc)
• Mandatory (Company) : Product based companies (B2C highly preferred)

Position Summary:  

The individual should be self-motivated, creative and proactive to work successfully in a  

fast-paced environment including multiple platforms and architectures, and diverse technologies. The  

Individuals will work closely with developers, project managers and other stakeholders.  

Minimum Requirements:  

Experience/Skills:  

• Excellent verbal and written communication skills  
• Primary Skillset:  Strong Core Java experience (Java 8 concepts), JSPs, Servlets, Struts Framework 

• Strong in Spring core, MVC and Spring JPA 
• Working experience on UI using jQuery, JavaScript and CSS 
• Experience in Angular is an added advantage. 
• Strong knowledge of XML handling and JSON implementation 
• Strong knowledge of Web Services (REST API) 

• Experience in handling SQL and PL/SQL, preferably SQL Server 
• Knowledge of Postgres is an added advantage. 
• Experience in writing unit test cases with whole code coverage 
• Experience in JMS implementations preferably Apache Active MQ 
• Should be able to write Unit test cases with whole code coverage 

About the role –

● Counsel students over the phone for admissions in UG & PG Courses.

● Assist learners in forms filling for admission.

● Guide students to take admission in our partner colleges as per the assigned targets.

● Have a direct access to the colleges SPOC as & when required & help in admission conversion process. Maintain daily MIS on

the calls & walk-ins (if any)

Must have skills:

● Excellent listening + communications skills (English and Kannada/Tamil/Telugu).

● Interpersonal Skills

● Integrity and Professionalism.

● Ability to operate within a wide range of student personalities and backgrounds.

● Should enjoy working in a core sales driven environment.

● Self-starter & ability to execute high velocity closures.

● Inherent ability to have engaging conversations.

● Graduate in any stream.

● Comfort & knowledge of Microsoft Office (for data management)

GirnarSoft Education Services Pvt.Ltd. provides equal opportunities to all its employees and all qualified applicants for

employment, without regard to their race, caste, religion, colour, ancestry, marital status, sex, age, nationality, disability and

veteran status.

• Candidate should possess excellent oral and written communication skills in English and convincing skills.
• Candidate with knowledge in Upwork, freelance,PPH, Guru or other business portals would be preferred.
• Candidate should have hands on Experience on Lead Generation,Business Development, Strategic Selling. Solution Selling etc
• Good analytical skill & requirement understanding, skills should be good.
• Expertise on Graphics Design, Animation, Web Technologies, IT domain.
• Responsible for dealing with International Clients.
• Should have experience in Writing RFI,RFP.
• Must be good with negotiation skills, converting leads & generation business.

Qualifications and Skills

• Lead generation for Graphics design, Animation, Design Projects website design
• Identifying and generating the business from existing accounts, enhance business from new accounts.
• Presenting the ideas and budget to the client
• Negotiating and presenting creative work to clients
• Managing, reviewing progress and delivering the clients projects.

• Has led engineering teams before with full-stack developers preferably and can contribute to building the team as per requirement
• Lead the team to plan, deign and build solutions
• Work closely with the founders to decide the direction of the product
• Have experience redefining the MSME sector
• Have worked on digitizing the supply side of the organization
• Have an experience of 6-8 years in the industry
• Preferable SaaS experience with a B2B set up

EverestEngineering -Software Engineering when you need it. High quality, scalable, distributed development teams are ready to help you now. Sustainable software development. Fit for purpose. Doing the right thing both for our customers and for yours.

As a team, we are passionate and motivated by the impact our organization can have on our customers, employees, the industry, and the world. We are here to accelerate software innovation by digitally connecting the global workforce. Through our experience, we know that working with remote teams and getting it right can become a competitive advantage for organizations. We want to provide this advantage to customers and partners that are trying to have a positive impact on the world through software innovation

Excellence is at the forefront of our mission. We see an opportunity to shift the narrative of working with offshore teams - from a frustrating cost-cutting exercise to a beneficial value addition.https://everest.engineering/

Our experience means we understand the problems software companies face trying to build offshore distributed teams because we've been there before ourselves.

We work iteratively together to manage these problems for you, or to provide extra capacity in peak times so that you can do what you do best – deliver amazing innovations and delighting your customers
To see the quality of our code, you can checkout some of our open source projects: https://github.com/everest-engineering" target="_blank">https://github.com/everest-engineering

Specialties- 

Big Data, Web Development, Mobile Development, Agile Development, Data Analytics, Software Product Development, and Remote Working

HeadQuarters- Melbourne, Victoria

We love people who in general - 

• have a passion to own and create amazing products.
• are able to clearly understand the customer’s problem.
• are a good collaborative problem solver.
• are a really really good team player.
• are open to learn from others and teach others.
• are able to take the meaningful feedback and improve continuously.
• can commit to inclusion, equality & diversity.
• can maintain integrity at work.

You are the one if - 

• you love solving problems.
• you have a keen interest in understanding and analysing the customer problems and solutions. 
• you possess good listening, communication (verbal & written) and presentation skills.
• you can empathise easily with customers.
• you can facilitate and lead workshops that generate customised business solutions.

• analyse the as-is system and collaborate with clients to create artefacts (personas, journeys, epics, stories, to-be system etc.) to outline business vision, objective, product roadmap, and a project release plan.
• effectively manage the scope and constraints of the project.
• work in agile teams that help in the successful delivery of a project.
• effectively prioritise and obtain buy-in from all the stakeholders to help the team with the requirements.
• write detailed stories to help the team understand the requirements.
• demonstrate flexibility in picking up things/roles needed for the successful delivery of the project. 
• collaborate with the UX team to understand and contribute to the user research & design process.
• be an effective liaison between the client and your team to manage the product backlog and keep an eye on the software delivery.

• Solve complex performance problems and architectural challenges
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality.
• Help team in technical challenges
• Code review and deployment
• Technical documentations
• Thorough understanding of React.js and its core principles.
• Familiarity with Restful APIs.
• Build efficient, testable, and reusable PHP modules.
• Should be able to understand the requirements & Develop web application.
• Ability to work on multiple projects at the same time and complete tasks in a timely manner.

Advertising at our client is a fast-growing multi-billion dollar business that spans across desktop, mobile and connected devices; encompasses ads on our clients portal and a vast network of hundreds of thousands of third party publishers; and extends across US, EU and an increasing number of international geographies.The Supply Quality organization in Bangalore has the charter to solve optimization problems for ad programs to ensure high-quality ad-impressions. We develop advanced algorithms and systems to optimize performance for our advertisers and publishers. We are focused on solving a wide variety of problems in computational advertising like traffic quality prediction (robot and fraud detection), Security forensics and research, Viewability prediction, Brand Safety and experimentation. Our team includes experts in the areas of distributed computing, machine learning, statistics, optimization, text mining, information theory and big data systems.

The Supply Quality infrastructure(SQI) team builds large-scale real-time transactional solutions, batch and stream processing systems, internet scale crawling solutions and storage infrastructure. We process bid requests in the orders of tens of billions per day with our real-time, batch and stream processing systems. To handle data at this scale, we use cutting-edge open source technologies like Hadoop, Spark, Redis etc.. We are not tied to one technology. Instead, we use what is best suited for the purpose. All of our systems tend to be loosely coupled, communicating using synchronous and asynchronous messaging, leading to a classic distributed processing architecture. All our systems need to also implement complex machine learning and optimization algorithms at scale. 

We are looking for a talented Engineering Manager to lead a new big-data engineering initiative within SQI. The team will own building highly available, efficient and low latency internet scale infrastructure including web-scale crawler, contextual processing and classification systems that will be used across multiple advertising use cases. As a leader of the team, you will be responsible to evolve the charter of the team, work with stakeholders to set goals and deliver them. To succeed, you need to demonstrate sound technical acumen, excellent project management skills, great communication skills, and hire, build, and develop your team. You will be responsible for fostering a culture of engineering excelllence towards delivering cutting-edge solutions that materially improve customer experience.


Primary responsibilities:

• Provide technical expertise and leadership throughout product life cycles, influence software engineers best practices for your team and own operational metrics
• Work with business leaders and product managers to define product requirements.
• Prioritize, communicate, maintain, and execute roadmaps, project plans, and commitments
• Work with engineers to define technical requirements and architect and execute best-in-class implementations in agile manner
• Build and maintain world-class customer experience and operational excellence for your deliverables
• Hire, manage, mentor and grow a high performance team of Software Engineers

Requirements and Qualifications

• Bachelor’s or master degree in engineering
• 7+ years of work experience, 1+ years of experience as a lead
• Proficient understanding of HTML, CSS, and Javascript
• Proficient understanding of ReactJs or similar library
• Good understanding of responsive web development
• Good understanding of SEO and analytics
• Ability to break the business problem into smaller features
• Ability to access the technical feasibility of UI/UX designs
• Build reusable code and libraries for future use
• Optimize application for maximum speed and scalability
• Proficient understanding of cross-browser compatibility