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Job Title : IBM MQ Administrator
Experience : 8+ Years
Locations : Bangalore / Pune / Hyderabad
Positions Open : 5
Shift Timings :
- 07:00 AM – 04:00 PM IST
- 02:00 PM – 11:00 PM IST
- 10:30 PM – 07:30 AM IST (Night Shift)
Work Mode : Hybrid (3 Days Work from Office)
Job Summary :
We are seeking experienced and skilled IBM MQ Administrators to join our team.
The ideal candidate will have a deep understanding of IBM MQ, IBM WebSphere, and associated middleware technologies.
This role involves managing and maintaining the messaging infrastructure to ensure secure, efficient, and reliable communication between applications across the enterprise.
Key Responsibilities :
- Administer, monitor, and support IBM MQ infrastructure.
- Manage and troubleshoot IBM WebSphere, Tomcat, JBoss, and Apache environments.
- Configure and maintain AppConnect integrations.
- Perform regular system health checks, maintenance, upgrades, and patch management.
- Monitor message queues, logs, and system performance for timely issue resolution.
- Work in a multi-shift environment and provide on-call support as needed.
- Collaborate with application and infrastructure teams to support deployments and troubleshooting.
Must-Have Skills :
- IBM MQ Administration
- IBM WebSphere
- Apache Tomcat
- AppConnect
- JBoss
- Apache HTTP Server
Good-to-Have Skills :
- IBM WebSphere Application Server (WAS)
- Microsoft IIS
The Knowledge Graph Architect is responsible for designing, developing, and implementing knowledge graph technologies to enhance organizational data understanding and decision-making capabilities. This role involves collaborating with data scientists, engineers, and business stakeholders to integrate complex data into accessible and insightful knowledge graphs.
Work you’ll do
1. Design and develop scalable and efficient knowledge graph architectures.
2. Implement knowledge graph integration with existing data systems and business processes.
3. Lead the ontology design, data modeling, and schema development for knowledge representation.
4. Collaborate with IT and business units to understand data needs and deliver comprehensive knowledge graph solutions.
5. Manage the lifecycle of knowledge graph data, including quality, consistency, and updates.
6. Provide expertise in semantic technologies and machine learning to enhance data interconnectivity and retrieval.
7. Develop and maintain documentation and specifications for system architectures and designs.
8. Stay updated with the latest industry trends in knowledge graph technologies and data management.
The Team
Innovation & Technology anticipates how technology will shape the future and begins building future capabilities and practices today. I&T drives the Ideation, Incubation and scale of hybrid businesses and tech enabled offerings at prioritized offering portfolio and industry interactions.
It drives cultural and capability transformation from solely services – based businesses to hybrid businesses. While others bet on the future, I&T builds it with you.
I&T encompasses many teams—dreamers, designers, builders—and partners with the business to bring a unique POV to deliver services and products for clients.
Qualifications and Experience
Required:
1. Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
2. 6-10 years of professional experience in data engineering with Proven experience in designing and implementing knowledge graph systems.
3. Strong understanding of semantic web technologies (RDF, SPARQL, GraphQL,OWL, etc.).
4. Experience with graph databases such as Neo4j, Amazon Neptune, or others.
5. Proficiency in programming languages relevant to data management (e.g., Python, Java, Javascript).
6. Excellent analytical and problem-solving abilities.
7. Strong communication and collaboration skills to work effectively across teams.
Preferred:
1. Experience with machine learning and natural language processing.
2. Experience with Industry 4.0 technologies and principles
3. Prior exposure to cloud platforms and services like AWS, Azure, or Google Cloud.
4. Experience with containerization technologies like Docker and Kubernetes
Basic Qualifications:
- 3+ years of non-internship professional software development experience
- Programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
- 1+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems.
Additional Job requirements
- BS/MS/PhD in Computer Science/Math or equivalent
- BS in computer science or related field.
- 2+ years of relevant professional software development experience: designing, developing, and delivering software written in Java, C#, or C++, web development.
- Knowledgeable in object-oriented design patterns.
- Experience building highly scalable and distributed systems
Preferred Qualifications
- Experience with service-oriented architecture and application/services development
- Passion for performance debugging and benchmarking
Ability to clearly and concisely communicate with technical and non-technical stakeholders across all levels of the organization
Manage inbound and outbound customer calls in a timely manner.
Ability to understand the customers needs and articulate a solution
Research every issue and provide solutions to them
Ability to explain features and benefits without using scripts
Build strong relationships with customers
Meet qualitative and quantitative targets
Work in brick and mortar call center
Requirement-
Previous experience in a call center customer support, sales and or retention
Previous experience with US market
Strong phone and verbal communication skills
Excellent listener and time management skills
Accent Neutral
Additional Advantage
Understanding of USA Credit Bureau, Credit Report and Credit Score culture
Customer Success Associate
Industry Type-BPO / Call Centre
Functional Area-Customer Success, Service & Operations
Employment Type-Full Time, Permanent
- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Explain the tariff of the respective procedures/investigations to patients in detail and upselling the packages
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.
Our client is looking for a Senior/Lead Full Stack .Net Developer for their headquarter office which is located in San Francisco, California. Looking for top-notch developers who are passionate and well-versed with modern technologies like .Net Core, MVC, SQL, and JS frameworks.
This position gives you an opportunity to lead exciting projects, work directly with teams in the US and with super smart people that you can learn from, and contribute to their knowledge.
Requirement:
- 7-15 years of experience in software development.
- Hands-on design and coding are required.
- Expertise in React.JS.
- Good knowledge of database concepts and Microsoft SQL Server.
- Highly proficient in modern JavaScript, HTML, CSS, ReactJs, and in one or more libraries for state management (e.g. Redux)
- Solid foundation in computer science, with strong competencies in data structures, design patterns, concurrency, algorithms, and software design
- Research and evaluate new software, frameworks, and techniques to provide recommendations to the division.
- Design and develop robust and scalable software components.
- Strong analytical and troubleshooting skills.
- Bachelor's degree in Computer Science or a technical field.
Perks & Benefits:
- Friendly, talented, collaborative, and entrepreneurial team
- Competitive and comprehensive benefits and perks
- Generous holiday and PTO policies
- Training and development opportunities and allowance
- Fun and inclusive digital, and (in the future) in-person events
- Employee groups - DEI committee, fun committee, wellness group, and more
- Flexible remote work
About company
The company is the industry-leading collection of online destinations (including Astrology.com, Horoscope.com, Keen, and PsychicCenter) providing spiritual guidance on love, relationships, career, health, and life overall. They are passionate about connecting people with the world's best advisors (including psychics, tarot card readers, life coaches, and more) and content to empower everyone to live happier lives.
A team of over 100 employees is powered by their diverse perspectives and company core values:
- They are humble. They believe the best result is achieved by leveraging others perspectives
- They think like owners. They make decisions that optimize for the greater good of the organization
- They challenge limiting beliefs. They are at their best when they identify and shatter the status quo expectations.
The company is an equal opportunity workplace and is an affirmative action employer. They are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Roles and Responsibilities
Looking for young and aggressive candidates who would like to build their career in the field of software sales.
As an Inside Sales, the following are the main responsibilities:
- Creating, maintaining a list/database of prospective clients (Data mining)
- Generate leads and identifying the potential requirements at educational organizations
- Coordinate with the Technical & Operations Team to onboard new clients,
- Manage all existing and new accounts in a designated sales territory, ensuring clients needs are met
- Develops and executes sales presentations to potential clients
- Maintaining and updating CRM with last known status of leads, appointments
- Accurate reporting on leads, forecasting, and KPI
- Meet weekly & monthly targets
Required Skills & Experience:
- Action and results-oriented attitude.
- Capable of developing a strong business case for the potential clients
- Experience using MS Word, Outlook, PowerPoint & Excel.
- Good Communication skills (written & verbal) and a positive attitude
Perks and Benefits
Performance benefits & Incentives
Job Brief
Role and Responsibilities:
- Provide technical assistance to the customers by performing the following duties:
- Take control of and resolve complex technical and escalated customer problems
- Should have excellent communication & troubleshooting skills.
- Document and simulate complex customer issues to find solutions and fixes to customer inquiries and problems and dispatch additional service as necessary.
- Identify and provide inputs to Product and Engineering teams on unique and/or recurring customer problems.
- Ability to Collaborate, work alongside, and build mutually beneficial relationships with cross-functional teams (Customer Happiness, Customer Success, Sales, Product, Engineering).
- Perform routine maintenance of internal services as and when required.
- Ability to analyze, research, and solve technical and unique problems.
- Good in computer science fundamentals.
- Creative, independent, self-motivated, and willing to learn new technologies.
- Prepare accurate and timely reports.
Skill and Requirements:
- Good understanding of QA methodologies and processes.
- Good command of Linux CLI tools - including system administration, data analysis and munging.
- Excellent command and understanding of databases like RDBMS, Mongo, and key-value stores like Redis.
- Proficiency in at least one scripting language python, node, etc.
- Have prior experience in testing back-end systems that involve interaction with multiple restful services.
- Must be able to think proactively; excellent follow-through and attention to detail.
- Knowledge of distributed applications/service-oriented applications is a plus.
Good to have:
- Knowledge of Kibana/ElasticSearch
- Knowledge of Error Monitoring Tools like Sentry, StackDriver, etc.
- Knowledge of APM tools like New Relic, App Dynamics, Ruxit, etc.
- Knowledge of support tools like FreshDesk, Jira Helpdesk or Zendesk.
Required Experience and qualifications:
- Should have an engineering / BSc / equivalent degree with 1 - 2 years of relevant work experience.
- Ability to work independently and efficiently to meet deadlines and SLAs.
- Ability to promptly answer & support-related tickets, chats, emails and phone calls.





