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1) Hands on experience with Tivoli - ITM v5.1 troubleshooting.
2) Familiar with Web Sphere Application Services
3) Familiar with Active Directory configuration
4) Knowledge on LDAP, SSO.. Etc
5) Knowledge on Identity & Access Management process
Qualiification:
- BTECH or Equivalent degree.
- 6 to 8 years of total experience.
- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.


Company has a math-learning platform with a meticulously designed curriculum that helps students become 4x quicker and better at math by nurturing their cognitive abilities and building their core math acumen.
The vision of the company is to build the most thought through math curriculum using personalised AI-aided methodology, which builds confidence in students, by enabling them to apply math in the real world.
Responsibilities:
- Design, develop, test, deploy and maintain software
- Delivering high quality and well-structured code
- Manage individual project priorities and deadlines
- Participate in enhancing tools and processes
- Participate in production observance and technical incident management
- Ability to quickly learn and adapt to keep up in a fast-paced environment
Must haves:
- Strong data structure concepts
- Great problem-solving skills
- Working knowledge of at least one or more of Java / JavaScript / C / C++ / Golang / Python
- Exposure to RDBMS and/or NoSQL databases
- Working knowledge of GitHub, CI/CD, Devops
Good to have:
- Any cloud exposure like AWS, GCP or Azure
- Hands-on experience with Docker containers, Kubernetes etc
Qualifications:
Bachelor’s or Master’s degree in computer science or related field with a minimum of 2 years of experience.
A zeal to learn and ability to enjoy the journey more than the destination is a must
What we're looking for
As a content writer, you’ll be working with product and marketing teams to create valuable content to educate and wow our customers. Your work will have you fiddling with taglines on website pages, writing blog posts for feature announcements, writing content for our consumer and SaaS applications, putting together thought leadership posts for guest publications, sketching educational collateral, framing scripts for feature videos, building presentations to better explain features, and so on.
Responsibilities
- Develop, write and deliver persuasive copy for the website, consumer application, email marketing campaigns, sales collateral, videos, and blogs
- Build and manage an editorial calendar; coordinate with other content crafters to ensure standards
- Measure impact and perform analysis to improve KPIs.
- Include and optimize all content for SEO
- Contribute to the localization of process and content to ensure consistency across regions
- Review and implement process changes to drive operational excellenc
Qualifications
- 1-3 years of working as a content writer / marketer
- Bachelor's degree in English, communications, linguistics, or related field (Master's degree, a plus)
- Strong attention to detail and ability to multi-task projects and deliverables
- Proven experience working under pressure to deliver high quality output in a short span of time
- Passion for sustainability is a huge plus
- Excellent verbal and written communication skills
Benefits
- An exciting and enriching work environment
- Ability to work directly with founders
- Opportunity to participate in the zero to one journey of building a startup.
- Ability to contribute towards some of the most core problems that the customer faces
- A competitive salary and comprehensive medical insurance coverage
- Significant upside through an employee friendly ESOP policy
- Generous PTO / sick leave
- Annual company retreat
- Bring your dog to work 🐶
A Bachelors degree in computer science, computer engineering, other technical discipline, or
equivalent work experience
•7+ years of software development experience
•3-5 years of experience leading teams of engineers
•Demonstrated experience with Agile or other rapid application development methods
•Demonstrated experience with object-oriented design and coding
•Demonstrated experience on these core technical skills (Mandatory)
•Core Java, Spring Framework, Java EE
•Hadoop Ecosystem (HBase, Hive, MapReduce, HDFS, Pig, Sqoop etc)
•Spark
•Relational Database (PostGreS / MySQL / DB2 etc)
•Data Serialization techniques (Avro)
•Cloud development (Micro-services)
•Parallel & distributed (multi-tiered) systems
•Application design, software development and automated testing
•Demonstrated experience on these additional technical skills (Nice to Have)
•Unix / Shell scripting
•Python / Scala
•Message Queuing, Stream processing (Kafka)
•Elastic Search
•AJAX tools/ Frameworks.
•Web services , open API development, and REST concepts
•Experience with implementing integrated automated release management using
tools/technologies/frameworks like Maven, Git, code/security review tools, Jenkins,
Automated testing and Junit


Five or more years of experience with technical product configuration, design, and/or integration using the following tech stack:
In-depth knowledge of .Net Framework.
Should have experience in C#.Net, LINQ and .Net Parallels.
Hands-on experience in MVC 3.0 or webforms or winforms.
Must have experience in working WCF (Windows Communication Foundation).
Experience in WPF, Windows forms, Silverlight and Enterprise Libraries is preferred.
Should possess strong architectural and design skills; implemented various design patterns and frameworks.
Hands-on experience in SSRS and Reports development and support
Experience in SQL Server 2008\2012 is mandatory. Should be able to write complex stored procedures and functions. Optimize long running queries using tuning advisor and Execution plan.
Requirements:
- Strong programming experience in javascript, HTML/CSS.
- Experience of creating and consuming REST APIs and SOAP services.
- Strong knowledge and awareness of Web Technologies and current web trends.
- Working knowledge of Security in Web applications and services.
- experience in using the NodeJS framework with good understanding of the underlying architecture is a plus
- Experience of deploying web applications on Linux servers in production environment.
- Excellent communication skills.
Responsibilities:
- Independent team member for analyzing requirements, designing, coding, and implementing Avaamo's Conversation AI products.
- As an Avaamo product expert work closely with IT Managers and Business Groups to gather requirements and translate those into the required technical solution.
- Drive solution implementation using the Conversational design approach.
- Develop, deploy and maintain customized extensions to the Avaamo platform-specific to customer requirements.
- Conduct training and technical guidance sessions for partner and customer development teams.
- Evaluating reported defects and the correction of prioritized defects.
- Travel onsite to customer locations for close support.
- Document how to's and implement best practices for Avaamo product solutions.
What you will do:
- Working closely with the Head of Operations Design towards creating most profitable and scalable business
- Understanding the different business cost components and inefficiencies from an operation standpoint
- Effectively balancing long term and short-term projects to ensure optimal utilization of resources and effective delivery of results
- Coming up with game-changing improvements in partner and customer experience
- Defining, designing and launching pilot projects to verify the applicability of the suggested improvements
- Interacting with multiple stakeholders from different functions for implementation of the suggested improvements
- Formulating strategy, journey and concept design, qualitative research and partnering on implementation
- Developing a culture of continuous improvement and step changes within team and across cross-functional teams that helps to optimize customer and partner experiences at all touchpoints
Desired Candidate Profile
What you need to have:- MBA/ engineering from premier Institutions
- 4-7 years experience with at least 3 years in areas relevant to operations or operations design (for Pre MBA profiles)
- 2-4 years experience with at least 1 year in areas relevant to operations or operations design (for MBA profiles)
- Experience in working on marketplace/ blue-collared mobile products
- Deep analytical thinking and problem-solving abilities
- Strong data and analytics capabilities
- Product mindset and problem-solving ability
- Ability to look at the big picture while solutioning
Responsibilities
- Responsible to translate the design wireframe to WordPress/Opencart/
- Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
- Knowledge of multiple back-end languages (e.g. C#, Java, Python) and JavaScript frameworks (e.g. Angular, React, Node.js)
- Responsible for handling WordPress and its components / plugins upgrade , customization / creation of web application and portal development independently.
- Should have a strong understanding of Logic and Data Structure.
- Passion for best design and coding practices and a desire to develop new bold ideas.
- Code and modify custom applications using CMS Platforms.
- Responsible for both back - end and front - end development , including Modifying WordPress themes and plugins.
- Strong MySQL database skills.
- Comfortable working with front - end technologies (HTML , CSS , Jquery , JavaScript)
- Experience of CMS like Wordpress , Opencart , Magento.
- The candidate should have a strong understanding of industry trends and content management systems.
- Experience with responsive and adaptive design is strongly preferred.
- Also , an understanding of the entire web development process , including design , development , and deployment is preferred.
- Having experience of WooCommerce Customization , WooCommerce develops / modify add - ons , WooCommerce API , Wordpress / WooCommerce Webhooks , WooCommerce Payment Gateway development and Wordpress API.
- Preparing JD understanding the needs of hiring manager as well to ask questions that will help you identify the right candidate(s).
- Screen for basic competence of candidates against a technical job description
- Responsible for full-cycle recruiting: interview, offer, negotiation and close candidates for assigned requisitions.
- Identify & Sourcing candidates through various channels Job boards, LinkedIn, cold calls, Technology forums, as well as the database acquired and Buddy referrals as per the requirements of the company standards.
- Generate Recruitment Dashboard periodically & Maintain MIS. on Talent Acquisition activities
- On boarding of new joiners
- Support and advise on HR policy, ensure compliance to the company's policies.
- Serve as an escalation point for personnel and employee relations issues.
- Handling HRMS.
- Update management on a variety of matters including absence, poor performance and manage terminations
- Research attrition/retention, analysing trends thorough headcount and exit data and recommending appropriate course of action.
- Leave and Attendance management Organise Corporate events and other employee engagement activities
- Organise Corporate events and other employee engagement activities
About GetMyUni :
GetMyUni is a Times Internet invested company. We are an education hub which helps prospective aspirants make the right education choice via student reviews and insights. Being India's first social college search platform we help students in making the right college choice. (https://www.getmyuni.com)
Job Responsibilities :
- Content Development for Website.
- Must be genuinely interested and comfortable in Content Writing, Creative Writing, SEO Based Writing, Blog Writing, Email Writing.
- Must have team handling abilities.
Skills Required :
- Should have strong proficiency in writing.
- Should be comfortable using MS-Office (Word, Excel, PowerPoint).
- Should be comfortable working in a team.
Qualifications :
Minimum Educational Qualification : Completed Undergraduate
Personal characteristics : Adaptive and Enthusiastic, strong interpersonal skills
Others : Applicants must get their personal laptops