IBM MQ Administrator

Job Description Job Summary Acquiring new customers and engaging with existing ones. Product: SAAS & PAAS software Solutions to enterprise Job Types - 70 % time on field ( customer facing) Responsibilities and Duties Key Result Areas Open for cold calling Explain our Solutions and be a story teller Fix and schedule meetings for self Meet customer aligned by Inside Sales and also support with new prospect lead Interact and Converting leads received from various marketing channels. Update daily reports and activities on CRM, Managing Email and content marketing automation applications Preparing short-term and long-term sales plan Excellent Communication skills - English and local language Self motivator and Eager to learn customer focus, and develop skills on to be competent and/or product knowledge Takes initiative. Does not wait to be asked. Plans efficiently and is accountable Smart in terms of working Develop a database of prospective client companies in Specified location & across various sectors. Responsible for identifying, scheduling and monitoring leads to prospect, qualify, develop, and document potential sales opportunities

 

Customer Happiness is one of our key differentiators. In this role you will be the customer champion for Exotel, thrive to create great customer experience while responding to customer inquiries, resolving their queries and ensure all the agreed SLA’s are met consistently. In this role, you will be working with internal and external stakeholders with high level of ownership on your deliverables with customer first approach.

 

 

Exotel is one of Southeast Asia’s largest cloud telephony companies. Our aim is to change the way enterprises look at customer communication. We build the best in class communication products that power the companies of today and tomorrow. Our technology enables customer communication for our clients such as Uber, Ola, Go-Jek, Redbus, Flipkart, Quikr, Practo,Lazada, Redmart, to name a few.

We are a young company with humble beginnings in 2011 that grew  from a 3 member team to 150+ employees in 2018. Our technology has connected 85 million people, powered 1.2 billion customer calls, powered 3.2 billion voice API calls, 3.2 billion business SMS powered. Read our 2018 growth story https://2018.exotel.com/">here.

 

 

• You enjoy customer interactions and solving problems on behalf of our customers is something that you are passionate about.
• You enjoy resolving customer issues and providing feasible solutions.
• You have dual qualities of time management, patience and ability to speak to customers with confidence and conviction.
• You consistently thrive for excellence.

 

 

• You will be the voice of the Enterprise customer sand help customers with issues related to the platform. You will be responsible for addressing and resolving tickets from enterprise customers while adhering to SLAs.
• You will document customer pain points to help in process improvement. You will also surface customer feedback to product and engineering teams to drive improvements in the product.
• You will explore customer data to identify trends with the objective of issue resolution.
• You will resolve customer issues through process expertise without having to escalate to higher levels of management but also understands when higher level of authorization is required.
• You will effectively interact, collaborate and network with other departments to resolve customer issues, including account management, technical support, product and engineering teams.
• You will be working in different shifts so as to ensure the client issues are addressed on time.

 

 

• 2-5 years of experience in 24x7 customer support operations.
• You have experience in B2B Software support and understanding of Saas platforms
• You have excellent communication skills, ability to identify complex customer problems.
• You possess a sense of urgency for problem resolution and knows where to go for that resolution.
• You have the eagerness for learning and staying up-to-date on new product or policy changes.
• Start-up experience would be a plus.
• You should have working knowledge about APIs and ticket management tools (such as Freshdesk, Postman, Grafana…) will be a plus or a learning mindset.

Do Your Thng 

https://doyourthng.com/ 

About us:

DYT - Do Your Thing, is an app, where all social media users can share brands they love with their followers and earn money while doing so! We believe everyone is an influencer. Our aim is to democratise social media and allow people to be rewarded for the content they post. How does DYT help you? It accelerates your career through collaboration opportunities with top brands and gives you access to a community full of experts in the influencer space. 

Role : Android Developer

RESPONSIBILITIES 

• Design components by translating product requirements, break down projects into tasks, and provide accurate estimates. Build scalable and reliable technology solutions at a rapid pace
• Work on native Android as well as Angular tech stack while keeping performance goals in mind
• Independently come up with different solutions, extensible Low-level design. Write modular, extensible, readable, and performant code
• Strong unit test and debugging skills 
• Proficient understanding of code versioning tools (git) 
• Excellent interpersonal, leadership, influence, and communication skills 
• Build, develop, mentor, and coach junior team members 

QUALIFICATIONS 

• Must have Working Experience in a product-based organization for at least 18 months.
• At least 2+ years experience and hands-on with mobile technologies
• At least one product build and publish 
• Work well under pressure and meet deadlines without sacrificing quality 
• Work with distributed development teams 
• Ability to resolve problems with support and must understand the mobile ecosystem and its limitations.
• Understand Android Architecture components, strong fundamentals in Android technologies, and aware of new Android changes

SKILLS  REQUIRED 

• Experience with kotlin is a must
• Knowledge of mvvm architecture/ android architecture components
• Knowledge of Rxjava and coroutines for multithreading
• Knowledge of retrofit/okhttp for making HTTP calls
• Knowledge of dependency injection using dagger2
• Knowledge of android framework components like services, fragments, intent services
• Knowledge of sql required 
• Experience in offline data management
• Write well designed, testable, efficient code 

We are looking for a full stack developer having expertise in web development, with experience in React, NodeJS, Postgres. Should also have experience with API development & integration.

 

Key responsibilities:

- Develop back-end components that are scalable and reusable which aligns

with the existing architecture.

- Integrate user-facing elements developed by front-end developers with server-

side logic.

- Design, build, test, and document code

- Coordinate with internal teams to understand user requirements and provide

technical solutions.

- Make architecture decisions that contribute to maintainable systems.

 

Skill(s) required:

- HTML , JavaScript , CSS , NodeJs, ReactJs, Redux, Redux Saga, Postgres, SQL,

Git

- Computer science graduates would be preferred

- Familiarity with front-end technologies (like JavaScript, HTML, Bootstrap, CSS,

and React.js)

- Basic understanding of tech stacks - Postgres & Git

- Ability to work independently is a must.

- To add new features according to the requirements, to work on regular updates

as per the latest technological advancements.

- A solid understanding of how web applications work including security, session

management

 

You will be responsible for:

- Architecting and building these applications, as well as coordinating with the

teams responsible for other layers of the product infrastructure.

- Building pixel-perfect, smooth UIs across both mobile platforms.

- Maintaining code and writing automated tests to ensure the product is of the

highest quality.

- Diagnosing and fixing bugs and performance bottlenecks for performance that

feels native.

Introduction

We are looking to empanel a Public Relations (PR) Specialist to lead and execute public relations strategy and campaigns for our clients. We work with exciting brands and organizations that we have fallen hopelessly in love with. To these partnerships, we bring truckloads of passion and oodles of weirdness. To top it all off, we ensure everything we do is meaningful.

We are looking for teammates who are:

• As 'weird' as possible - someone who is itching to change the status quo, to take risks, to build a story that everyone talks about, and to make everyone sit up and take notice
• Always keeping an eye out for never compromising on 'meaningfulness' - every campaign, every strategy, every creative idea should never be superficial beyond a degree and should work towards genuinely and meaningfully connecting with audiences

“Weird + Meaningful” is our core belief, and we are craving to find people who really get it. You can know more about this in this https://www.youtube.com/watch?v=OcIGKxsDVpY">Ted talk by our founder

Responsibilities

• Responding to requests for information release or press conference from the media or designating a spokesperson or source of information
• Establishing and maintaining relationships with media - print and digital, mainstream and new-age
• Identify and build a relevant network in the media on a rolling basis (from newspapers to podcasts to Instagram news handles etc.)
• Coordinating and reviewing press releases, authored articles, guest articles, interviews, industry stories, and other media communications to promote clients
• Strategizing and advising on potential pitches and stories to maintain favorable public and stakeholder views of the organization's agenda and accomplishments

Coaching client representatives in effective communication with the public and employees

• Studying the organization's objectives, promotional policies, and needs to build public relations strategies that influence public opinion and promote products, ideas, and services
• Identify trends and interests and provide advice on communication strategies

Knowledge & Skills

• Proven relevant work experience of at least 2-3 years
• Bachelor’s degree in journalism, PR, marketing, or related field.
• Experience handling a press conference.
• Excellent written and verbal communication skills.
• Ability to pitch to the media.
• Knowledge of consumer marketing.
• An ability to work on big strategic plans as well as day-to-day tasks.
• Ability to think both creatively and strategically.
• Ability to run PR campaigns that deliver measurable results and meet objectives.
• Curious, deadline-oriented, with excellent follow-up and reporting skills.
• Creativity in securing coverage and buzz with traditional and new-age outlets.
• Project and budget management skills.
• Responds well under pressure with a strict time limit.
• Quick and enthusiastic learner.

What you will do:

 

Desired Candidate Profile

What you need to have:

• Graduation is a must.
• Relevant experience of 4-8 years in e-commerce marketplace sales
• Proficient with marketplace portals like Amazon and Flipkart.
• Excellent knowledge of prevailing procedures and techniques in e-commerce.
• Hands-on experience in managing and maintaining e-commerce websites/portals.
• Excellent communication, analytical, multi-tasking and negotiation skills.    

Company Profile DLT Labs is a global leader in delivery of enterprise blockchain solutions and technologies, as well as a pioneer in the implementation of standards. DLT Labs' proprietary framework consists of a modular and scalable architecture which allows for the rapid creation, deployment and management of enterprise blockchain solutions. With a deep track record in innovation and one of the world’s largest pools of highly experienced blockchain experts, DLT Labs enables the transformation and innovation of complex multi-stakeholder processes. This is your opportunity to work with our talented team on latest technologies in a fast growing, customer-oriented, IT organization. More About us at: https://dltlabs.com Our Products: https://dltlabs.com/products/ Skills Requirements: • Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes • Familiarity with RESTful APIs to connect Android applications to back-end services. • Working experience with Kotlin • Strong knowledge of Android UI design principles, patterns, and best practices. • Experience with offline storage, threading, and performance tuning • Knowledge of the open-source Android ecosystem and the libraries available for common tasks • Ability to understand business requirements and translate them into technical requirements • Unit-test code for robustness, including edge cases, usability, and general reliability • Knowledge of FireBase. • A knack for benchmarking and optimization • Understanding of Google’s Android design principles and interface guidelines • Proficient understanding of code versioning tools, such as Git • Familiarity with continuous integration • Solid understanding of the full mobile development life cycle. • Knowledge of various project architectural patterns e.g. MVC, MVVM, MVP etc • Experience in using local storage/SQLite for offline storage of data. • Familiarity with Auth services, threading, performance tuning, cloud message APIs and push notifications.

About Role The Salesforce Team Lead/Developer will be the first person hired in the Bangalore to begin establishing a presence to support the global Salesforce implementation. Over time, this person will become the team lead for the India location and build out a robust team to handle production operations, required monitoring, enhancements, testing automation, continuous improvement, and much more. In particular, the goal will be to streamline operations and begin to put the standard monitoring in place to support LMIs future growth. This individual will work collaboratively with internal customers and colleagues to maintain a consistent and reliable Salesforce.com experience for our business users. LogMeIn’s growing Salesforce implementation consists of over 2000 users spanning nearly all departments. This diverse set of users rely on the Business Applications team to support, implement and train on all the various functions within Salesforce. Years of customization provide a unique opportunity to eliminate complexity and streamline process to maximize user efficiency. The Business Applications team is also responsible for other technologies within the Salesforce ecosystem including Insidesales.com, DocuSign, Conga, Distribution Engine, as well as external systems and tools such as GoodData and Informatica. Responsibities • Begin to establish a presence within Bangalore; Initially act as a developer/production support resource and over time become the team lead responsible for growing the India team to eventually handle both break/fix, operations, and enhancements • Provide application users and administrators with development support • Log and track identified system issues through resolution • Evaluate, install, upgrade and optimize 3rdparty Salesforce tools and integrations • Participate in the QA process, which includes devising test plans, creating test cases, and performing appropriate tests of new or updated functionality • Proactively identify and execute initiatives to simplify the administration of our user experience in the LMI Salesforce instance • Work closely with other members of the Salesforce development team on technical solutions of existing and future applications • Establish the required monitoring of the environment to validate the systems health on a day to day basis • Work with the Business Applications team to continually improve internal processes • Working with management and end-users to create and manage workflow rules, data validation, processes and flows • Keep abreast of new Salesforce features and functionality and providing recommendations for process improvements • Contribute to overall data quality strategy • Create and maintain documentation on processes, policies, application configuration and help related materials for users as database applications are developed Qualifications • 7+ years of both team lead within India and software development experience within Salesforce and other technologies • 3-5+ years of Salesforce.com experience, preferable with knowledge of Sales & Service Cloud. Including hands on apex development solving business problems, refactoring and debugging code (yours and inherited) • SFDC Platform Developer I certification a plus • Experience with QA testing processes and writing unit tests • Prior team lead and/or management experience supporting a global implementation from India • Experience with the lifecycle in an agile / scrum environment, desirably with experience also of traditional structured programs and continuous integration • Knowledge of code management, continuous integration, and version control processes and tools • Experience with Sales Acceleration and Marketing Automation platforms preferred • Capable of working to both tactical and strategic timescales • Adaptable and experienced working in a fast moving and growing organization. • Excellent interpersonal and organizational skills and an ability to communicate effectively with both technical and non-technical customers • Proven experience of eliminating system or process complexity to increase efficiency