About EZEU (OPC) India Pvt Ltd
Similar jobs
Position Overview:
As the Operations Manager, you will play a crucial role in ensuring that disabled individuals receive the best possible care and support from our team of associates. You will be responsible for managing the day-to-day operations, client relations, associate recruitment, training, and overall quality of services provided.
Key Responsibilities:
Onboarding
· Create a team of associates who will visit the customers and provide services as mentioned in the introduction note. Will be responsible for onboarding this team.
Quality Assurance:
· Establish and oversee quality assurance programs to monitor and evaluate the performance of associates.
· Conduct regular assessments, feedback sessions, and performance reviews to maintain high standards of care.
Scheduling and Coordination:
· Manage the scheduling and coordination of associates to ensure that clients receive timely and appropriate support.
· Collaborate closely with the scheduling team to accommodate individual client needs and preferences.
Compliance and Regulations:
· Stay informed about industry regulations and ensure that all operations adhere to legal and ethical standards.
· Implement and enforce compliance protocols and guidelines.
Budget Management:
· Efficiently manage the operations budget, allocating resources for recruitment, training, and ongoing support while maintaining cost-effectiveness.
Emergency Response:
· Lead the development of emergency response protocols and ensure that associates are well-prepared to handle unforeseen situations while caring for disabled clients.
Continuous Improvement:
· Seek feedback from clients, associates, and their families to identify areas for enhancement and innovation in the services provided.
· Drive continuous improvement initiatives to enhance client outcomes.
Client Relations:
· Build and maintain strong relationships with clients and their families.
· Ensure that individual client needs and preferences are understood and met by our associates.
Associate Recruitment and Training:
· Lead the recruitment process for associates, identifying candidates with the skills and empathy required to support disabled clients effectively.
· Develop and implement comprehensive training programs to equip associates with the knowledge and sensitivity needed to deliver exceptional care.
Qualifications:
· Bachelor's degree in Healthcare Administration, Business Management, or a related field (Master's degree preferred).
· Proven experience of 4 -6 years in healthcare management, disability services, or a related field.
· Strong leadership and team management skills.
· Excellent communication and interpersonal abilities.
· Knowledge of industry regulations and compliance standards.
· Ability to analyze data and make informed decisions.
· Compassion, empathy, and a genuine commitment to improving the lives of disabled individuals.
Roles & Responsibilities :-
1. Create and optimize digital campaigns on Google Ads & Facebook
2. Prepare and setup Campaign proposals on Google Ads & Facebook platform (such as Search, Display & Remarketing)
3. Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs)
4. Positive & Negative Keywords Research & Analysis Quality Score PPC Bid Management, A/B testing of ads & landing pages
5. New Strategies & Recommendations (such as Ad Extensions, Custom audience, dynamic campaigns & dynamic re-marketing etc)
6. Brainstorms new and creative growth strategies through digital marketing
7. Measure and report performance of all marketing campaigns, and assess against goals
8. Identifying new business leads and contributing to the expansion of business activities
9. Preparing campaign budgets and work schedules, as well as setting project deadlines
10. Developing link building strategies.
11. Analyzing keywords and SEO techniques used by competitors.
12. Should play a major role in enhancing brand awareness within the digital space as well as driving website traffic and acquiring leads/customers
Skills Required :-
1.At least 2 years of exp in the advertising industry.
2. leading and managing SEO/SEM
3. Experience in optimizing landing pages and user funnels
4. Experience with A/B and multivariate experiments & In-depth knowledge of Google Ads and Facebook Paid Ads
5. Solid knowledge of website and marketing analytics tools (e.g., Google Analytics, SEMRush, etc.)
6. Experience in setting up and optimizing PPC campaigns on all major search engines
7. Knowledge about LinkedIn Marketing
8. Proficiency in campaign management software, such as HubSpot Marketing
9. Extensive experience in client relationship management
- Knowledge of Pre-Paid Card Systems to implement In house system and / or manage Partner outsourced solutions --- Project Management
- Must have Experiences in Skills such as Oracle, Sql, MySQL, Java, C++, C #, DOTNET, XML, Ajax, Java Scripts, Web technologies. etc.
- Experience in Cards Products – Pre-paid system (Single / Multi Currency), Forex’s cards (Card Management System/Issuances + Transactions processing).
Telemarketing/Telecaller
PREFERRED: FEMALE CANDIDATE ONLY
DESIGNATION: EXECUTIVE – SENIOR EXECUTIVE.
Experience : 2 years and above
Job Description:
· Good Communications skills in English.
· Immediate joiners.
· Handling inbound & outbound calls
· Targeted Companies : Just Dial, Trade India or any Tele sales experience.
· Linguistic Skills: English, Tamil + any additional language (Hindi, Telugu, Kannada etc) (salary shall be open and negotiable for hindi profiles).
Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.
Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.
We would welcome someone to the team who wishes to:
- take ownership of the quality of code powering the product
- take an active role in the definition and evolution of best industry practices and procedures
- design, develop and test the core product software and databases to ensure strong optimization and functionality
- contribute in all phases of the development lifecycle
- support others to succeed and shine in a supportive team culture
Your application will require you to have:
- 4+ years experience in building consumer products
- experience of leading a team of 3 or more full stack developer
- Codeigniter Preferred
- Good knowledge of Mysql and query optimisation
- Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
- Experience with Ubuntu OS is a plus
- experience deploying softwares to cloud providers such as GCP, AWS
You should work with us because:
- we’re a profitable company and have been for the last few years (sounds weird but we're very proud of this!)
- we're a relaxed and diverse group of people who don’t take themselves too seriously
- we're creative and want to change the world while we're at it (yes we do!)
- our products have an international demand and our partners are around the globe
- we love to travel and will ask you to regularly take time off to refresh
- Demonstrated experience with AWS
- Knowledge of servers, networks, storage, client-server systems, and firewalls
- Strong expertise in Windows and/or Linux operating systems, including system architecture and design, as well as experience supporting and troubleshooting stability and performance issues
- Thorough understanding of and experience with virtualization technologies (e.g., VMWare/Hyper-V)
- Knowledge of core network services such as DHCP, DNS, IP routing, VLANs, layer 2/3 routing, and load balancing is required
- Experience in reading, writing or modifying PowerShell, Bash scripts & Python code.Experience using git
- Working know-how of software-defined lifecycles, product packaging, and deployments
- POSTGRESSQL or Oracle database administration (Backup, Restore, Tuning, Monitoring, Management)
- At least 2 from AWS Associate Solutions Architect, DevOps, or SysOps
- At least 1 from AWS Professional Solutions Architect, DevOps
- AWS: S3, Redshift, DynamoDB, EC2, VPC, Lambda, CloudWatch etc.
- Bigdata: Databricks, Cloudera, Glue and Athena
- DevOps: Jenkins, Bitbucket
- Automation: Terraform, Cloud Formation, Python, Shell scripting Experience in automating AWS infrastructure with Terraform.
- Experience in database technologies is a plus.
- Knowledge in all aspects of DevOps (source control, continuous integration, deployments, etc.)
- Proficiency in security implementation best practices on IAM policies, KMS encryption, Secrets Management, Network Security Groups etc.
- Experience working in the SCRUM Environment
- Expert in building Web API's and Web Services applications
- Developing solutions Microsoft Azure cloud-based services using platform service offerings with a focus on SQL Azure as well as other Microsoft .NET technologies (.NET Core, C#, SQL/T-SQL, ASP.NET MVC, XML)
- Developing software and services leveraging Azure DevOps and following a DevOps continuous development methodology
- Deep understanding of API First, TDD, BDD methodologies
- Good knowledge of JavaScript frameworks like Angular
- Experience with DevOps processes - full end to end release automation and evolving CI/CD tools and processes a plus
- Demonstrate verbal and written communication skills; ability to communicate with all levels of the organization, clearly and concisely present issues, alternatives, and recommendation(s)
- Demonstrate ability to explain complex technical concepts to a non-technical audience
- Track record of success and an honest understanding of projects that didn't go right, what went wrong, and why
- Must be a team player leading and following as the project requires. In the same breath, must be able to operate independently with an innovative out-of-the-box whatever-it-takes attitude
- Experienced working with remote and distributed teams
Nice to have:
- Enthusiasm and experience building large scale Multitenant systems
- Experience in building SaaS-based applications and knowledge of concurrent programming, building for Web-scale, employing high-availability software infrastructure, and performance-based architecture
- Detailed knowledge of LMS (AICC, xAPI), SCORM and LTI
- Identifying & management of distributors pan India and willing to travel for such business developement.
- Strong experience in FMCG industry & relationship management.
- Should be energetic, progressive & creative with excellent conflict resolution & problem solving skills.
- Planning & executing business growth (profit maximisation & driving sales).
- Should have strong financial technical s kills, analytical abilities, be able to give monthly report generation on KPI * general financial reporting.
- Develop & identify new business opportunities along with promotional & merchandising activities.
- Should be well organised & motivated with the ability to multitask and meet deadlines.
- Should have inventory managemnet skills, reducing shrinkages & ensure timely stock replenishment.
- Should be able to handle compliance process of imports & overlooking and management of supply to business partners within timeline.
- Mapping competition and benchmarking in terms of actegories, price point, etc.