11+ HCI Jobs in Pune | HCI Job openings in Pune

What You’ll Do

• Actively practice and evangelize customer-centric design thinking.
• Deeply understand business goals, distill them into design problems, and come up with elegant solutions.
• Own and drive the end-to-end process for solving UI/UX design problems: ideate, conceptualize, design, test and refine.
• Use quantitative data and qualitative feedback to inform the design decisions iteratively.
• Collaborate with cross-functional teams of product managers, software engineers, customer success managers, and marketeers to design intuitive and engaging user .
• Create user scenarios, user journey workflows, wireframes, UI designs and interactive prototypes throughout software product development lifecycle.
• Deliver hi-fidelity design mockups and assets ready for software frontend development.

What We’re Looking For 

• 5+ years of hands-on UI/UX design experience in Web and mobile responsive apps.
• A strong design portfolio showcasing your problem solving skill and high design caliber.
• Fluency in contemporary design aesthetics, paradigms, and tools.
• You are creative, detail-oriented, and methodical with a passion for user-centered design.
• You are self-motivated with a go-getter attitude who can work independently and thrive in a fast-paced, result-oriented work environment.
• You are a self-aware and humble team player who is a great partner to work with for cross-functional teams.
• You are an excellent storyteller and communicator.

Nice to Have

• A bachelor’s or master’s degree in design or a certification in UI/UX design or HCI from a renowned design institute.
• Design experience in the food or e-commerce industry.
• Familiarity with accessibility in design or designing for ADA compliance.

Key Responsibilities:

• Design and Development: Design, develop, test, and deploy complex integration processes using Dell Boomi's platform, considering architecture and design best practices.
• Collaboration: Collaborate with cross-functional teams and stakeholders to identify integration requirements and develop solutions that meet business needs.
• API Development: Develop and maintain APIs, connectors, and other integration components, including REST and SOAP APIs for multi-country e-commerce platforms.
• Troubleshooting: Troubleshoot and resolve complex integration issues, ensuring data quality, integrity, and security.
• Documentation: Develop and maintain technical documentation for integration processes.
• Best Practices: Stay up-to-date with Dell Boomi's latest features and best practices.

Required Qualifications:

• Experience: 5-10 years of experience in Dell Boomi development or similar integration technologies.
• Dell Boomi Expertise: Strong knowledge of Dell Boomi's platform, including API management, data integration, and workflow automation.
• API Design: Experience with API design and development, including REST and SOAP APIs.
• Data Formats: Strong understanding of data formats, including XML, JSON, and CSV.
• Data Mapping: Experience with data mapping and transformation.
• Programming Skills: Experience with scripting languages like Groovy or JavaScript.
• Agile Methodologies: Experience with Agile development methodologies.
• Communication: Excellent communication and collaboration skills.

Qualifications:

• Architecture: Experience with architecture and design considerations for integration solutions.
• Deployment Models: Knowledge of deployment models, including cloud and on-premises.
• Multi-Country E-commerce: Experience designing APIs for multi-country e-commerce platforms.
• Validation and Security: Strong understanding of validation and security best practices for integrations.
• Authentication: Experience configuring and managing authentication mechanisms, such as OAuth and Basic Authentication.
• EDI Integration: Experience integrating EDI (Electronic Data Interchange) systems using Dell Boomi.

We are seeking an experienced and dynamic BPO Team Leader to oversee a team of customer service representatives. The ideal candidate will be responsible for ensuring the efficient day-to-day operations of the team, driving performance, meeting service level agreements (SLAs), and ensuring high customer satisfaction. This role requires excellent leadership skills, problem-solving abilities, and a deep understanding of BPO operations.

Key Responsibilities:

• Lead, manage, and motivate a team of customer service agents to achieve performance targets.
• Monitor and evaluate individual and team performance, providing coaching and feedback to ensure continuous improvement.
• Handle escalated customer queries and resolve issues efficiently.
• Ensure adherence to company policies, procedures, and quality standards.
• Maintain and report on team KPIs and provide regular performance updates to management.
• Facilitate training and development programs to enhance team skills and knowledge.
• Foster a positive and collaborative work environment.

Requirements:

• Minimum of 3 years of experience in BPO operations, with at least 1 year in a leadership role.
• Strong communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in MS Office and CRM software.
• Ability to motivate, mentor, and guide a team towards achieving business goals.

If you're passionate about leadership and customer service, apply today to join our team in Pune!

Photo-Videographer is the one who is responsible for shooting and editing high quality videos and photos; and for coordination with marketing team to ensure delivery and content guidelines to get better and higher results

in the marketing function.

The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining extensive knowledge of current market conditions.

Responsibilities
Act as the initial point of contact for all client related concerns ,which indeed makes you the main communication channel between the clients and the developers.

• Cultivate strong business relationships with key decision-makers

• Proactively identify new opportunities and deliver innovative solutions to customers

• Develop market strategies by researching lists of high potential prospects Qualifications

• Bachelor's degree or equivalent experience in Business from a top University/College

• 0-1 year of sales or account management experience

• Excellent written and verbal communication skills

Role and Responsibilities

• Collaborate with multiple partners of project and act as a bridge between technical and business team
• Expertise with development along with having an ability to have team-members driven
• Identify and address technical problems and propose creative solution that would bring value to projects
• Work closely with Program manager, UX and Business teams on Estimation, timelines and delivery risks and issues
• Facilitate and drive technical discussion on requirement and change requests
• Identify delivery slippage and mitigate technical risks to avoid slippage
• Be competent in designing architecture design documents and diagrams

• Minimum 8 years of UI experience.
• Having built complex (not Proof of Concepts) solutions on both React and Angular applications. Not familiarity but expertise is what is being looked for in both
• Build applications using HTML5, using JavaScript frameworks such as React.JS, Angular, Vue.js, CSS 3
• Having experience of Technology shift and migration
• Create/build real-time systems with high concurrency
• Having Awareness and experience of atomic design concepts, reusable elements, Progressive Web Apps, CDNs
• Build reusable UI components, ensuring that UI code base is scalable and maintainable
• Build UI component libraries to be used across the organization
• Driving code reviews effectively

• Relationship building with business and customers
• Active listening, negotiation, problem solving
• Team building

Requirements:

·       Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent experience).

·       Minimum of 4 years of professional Python development experience.

·       Strong expertise in Django framework and its ecosystem.

·       Proficiency in web development technologies such as HTML, CSS, JavaScript, and front-end frameworks.

·       Experience with database systems like PostgreSQL, MySQL, or MongoDB.

·       Knowledge of RESTful API design and integration.

·       Familiarity with version control systems, especially Git.

·       Excellent problem-solving and debugging skills.

·       Strong communication and collaboration skills.

·       Self-motivated and able to work independently or in a team.

·       Experience with React.js and Docker is a plus.

Responsibilities: 

• Responsible for monitoring project deliverables on day to day basis 
• Required to update relevant stakeholders or team members on the project's progress. 
• Assist, train, and ensure project team members with tasks that you have assigned to them. 
• Test the product modules and manage the change request, bug reports, etc. 
• Assist project managers in the planning, execution, and monitoring of projects Develop and maintain project plans, timelines, and progress reports. 
• Facilitate communication between intern stakeholders, clients, vendors, and management. 

Qualifications:

•  Bachelor's Degree or equivalent experience. 
• 3+ years of relevant Project Management experience. 
• Strong verbal, written, and organizational skills for documentation, user stories, etc. 
• Proficient in MS Excel, and Presentation. Proficient in Jira, Confluence, and Notion is a plus. 
• Excellent organizational and time-management skills. 
• Strong communication skills, both verbal and written. 
• Ability to work well in a team environment. 
• Experience with project management tools and software. 
• Ability to identify project risks and issues, and develop mitigation plans.

• The role will be part time (15-20 hours per week) with scheduled weekend availability.
• LINC Fellows will be “actively engaged” when a unit (subject) is assigned. A unit will range from 7 to 14 weeks at a time.
• LINC Fellows are required to provide 2-3 hrs each afternoon (between noon to 5pm) every day when they are supporting students.
• Candidate will have flexibility to work from location of his/her convenience.

• Interacting with high-quality global university faculty
• Working with a diverse range of international students
• Developing deeper subject understanding
• Gaining richer academic exposure
• Improving interpersonal and cross-cultural skills

• PG/Doctoral degree with distinction or first-class from a top university in India
• 5-10 years of corporate experience and/or teaching experience in the fields like Marketing, Finance, Operations, Organization/HR, Data Analytics, Project Management, Strategy and Ethics at a leading university or college (note: at least 1 year formal teaching experience at a university of college is a MUST).
• Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse culture
• Proficient in English language
• Must possess a working laptop and have access to high-speed (>2 MBPS) stable internet connection
• Ability to quickly learn and use technology platforms for interacting with student including host university’s Learning Management System and LINC's technology platform (training on these platforms will be provided)