Technical Support Executive

Are you passionate about building strong partnerships and driving revenue growth in a dynamic, high-growth SaaS environment? MyOperator, India's leading cloud communication platform, is expanding its reach, and we're looking for a driven individual to lead our channel sales efforts.

MyOperator empowers over 12,000 businesses globally with seamless cloud telephony and WhatsApp solutions, including IVR, call management, virtual numbers, and robust CRM integrations. We are ranked #1 in India's Call + WhatsApp Matrix, helping businesses streamline communication, boost sales, and enhance customer experience. Join our ambitious team and play a pivotal role in our continued success!

We are seeking a highly motivated and experienced Channel Sales Manager to lead our entire channel sales cycle, from identifying potential partners to driving recurring revenue. This crucial role will be instrumental in expanding our market reach and achieving ambitious growth targets.

Responsibilities

• Lead the full channel sales cycle, from partner identification to driving recurring revenue.
• Recruit, onboard, and activate new channel partners across diverse regions and industries.
• Build and nurture strong partner relationships through structured business planning, consistent engagement, and ongoing support.
• Conduct product training and sales enablement sessions to empower partners with essential knowledge and tools.
• Track partner performance and ensure achievement of sales targets through regular reviews, dashboards, and performance insights.
• Collaborate closely with internal teams including Sales, Marketing, Product, and Customer Success to ensure alignment and partner success.
• Ensure adherence to commercial policies, compliance norms, and revenue-sharing structures.
• Own and achieve revenue targets for specific partner regions or verticals.

Requirements

• Educational Qualification: Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Work Experience: 3-5 years in channel sales, partnerships, or B2B sales, preferably within SaaS, Telecom, or Cloud Communication domains.
• Partner Management: Proven experience in onboarding, managing, and growing revenue through channel partners or resellers.
• Sales Acumen: Strong understanding of the sales cycle, indirect sales models, and partner revenue contribution metrics.
• Communication Skills: Excellent verbal and written communication for effective engagement with partners and internal teams.
• Training & Enablement: Ability to conduct partner training sessions and provide regular product/sales updates.
• Analytical Skills: Proficient in using CRM tools and analyzing partner performance reports.
• Process Orientation: Strong discipline in follow-up, reporting, and documentation to manage multiple partner accounts.
• Self-Motivation: Highly driven with a proactive approach and ownership mindset; capable of working with minimal supervision.
• Willingness to Travel: Ready for occasional travel for partner meetings, onboarding, or events (if applicable).

Benefits

• Performance-Based Incentives: Attractive variable pay structure tied to partner revenue contribution and performance milestones.
• Growth Opportunities: Fast-track career progression in a high-growth SaaS company with leadership visibility.
• Learning & Development: Access to training, mentorship, and cross-functional exposure to build strategic sales and partnership capabilities.
• Hybrid Work Flexibility: Flexibility to work remotely or from the office as per business needs.
• Collaborative Culture: Work with a passionate and ambitious team that values ownership, innovation, and transparency.
• Partner Network Exposure: Build a strong ecosystem presence with access to leading partners across India.
• Recognition Programs: Be part of regular internal recognition initiatives, awards, and appreciation events.

Key Responsibilities

• Independently manage day-to-day accounting operations.
• Maintain accurate books of accounts using Tally.
• Handle bookkeeping, journal entries, and ledger scrutiny.
• Prepare and finalize Trial Balance, Profit & Loss Account, and Balance Sheet.
• Manage month-end, quarter-end, and year-end closing activities.
• Ensure timely GST filings, reconciliations, and handling of notices.
• Manage TDS deductions, payments, return filings, and reconciliations.
• Oversee direct and indirect tax compliance and return filings.
• Handle PF compliance and other statutory filings.
• Coordinate and manage internal and statutory audits, including audit finalization.
• Prepare MIS reports and financial analysis using Advanced Excel.
• Ensure adherence to accounting standards, statutory regulations, and company policies.
• Liaise with auditors, tax consultants, banks, and internal stakeholders.

Required Skills & Expertise

• Strong hands-on experience in Tally and accounting software.
• Thorough knowledge of bookkeeping, journal entries, and audit finalization.
• Expertise in GST, TDS, tax returns, and statutory compliance.
• Proficiency in preparing P&L, Balance Sheet, and Trial Balance.
• Experience in managing year-end closing processes.
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, complex formulas).
• Strong understanding of Indian taxation laws and accounting standards.
• Excellent analytical, coordination, and communication skills.

Qualifications & Experience

• Bachelor’s or Master’s degree in Commerce / Accounting / Finance.
• CA Inter / CMA Inter or relevant certification preferred.
• 4–8 years of relevant experience, preferably handling accounts independently.

Preferred Attributes

• High level of accuracy and attention to detail.
• Ability to work independently and meet strict deadlines.
• Leadership capability to guide junior accounts staff.
• Strong compliance-driven and ethical approach.

Job Responsibilities

• Handle inbound & outbound customer interactions for International and Domestic processes.
• Engage with customers in English, Hindi, Marathi, or Gujarati/Bengali (as per process).
• Drive telesales, renewals, upsell/cross-sell, and customer retention activities.
• Build strong customer relationships and ensure superior service delivery.
• Achieve performance targets (KPI/KRAs) while adhering to compliance and quality standards.
• Provide VIP/priority support for high-value clients in specialized processes.

Eligibility

• Education: Minimum SSC/HSC; Graduates preferred.
• Experience: 6 months – 2 years in International Telesales / Customer Service / Renewals / Collections.
• Age Criteria: 22 – 39 years (role-specific).
• Language Proficiency:
• English + Hindi (mandatory for international process).
• English + Hindi + Marathi / Gujarati / Bengali (for domestic VIP/Lite/HVM processes).
• Male candidates preferred for some VIP processes (per business need).

Compensation & Benefits

• Salary: ₹17,000 – ₹37,000 In-Hand (based on experience & process).
• Incentives: Attractive, performance-based (no cap).
• .Shift Timings:
• International (US): 11 PM – 9 AM (Night shift, 2 rotational offs).
• Domestic (Thane): 10:30 AM – 7:30 PM (1 rotational off per week).

On-Payroll employment | Immediate Joining | 50+ Open Positions.

Walk-in Drive Details

⏰ Time: 11:00 AM – 5:00 PM

Job Description-

Responsibilities:

* Work on real-world computer vision problems

* Write robust industry-grade algorithms

* Leverage OpenCV, Python and deep learning frameworks to train models.

* Use Deep Learning technologies such as Keras, Tensorflow, PyTorch etc.

* Develop integrations with various in-house or external microservices.

* Must have experience in deployment practices (Kubernetes, Docker, containerization, etc.) and model compression practices

* Research latest technologies and develop proof of concepts (POCs).

* Build and train state-of-the-art deep learning models to solve Computer Vision related problems, including, but not limited to:

* Segmentation

* Object Detection

* Classification

* Objects Tracking

* Visual Style Transfer

* Generative Adversarial Networks

* Work alongside other researchers and engineers to develop and deploy solutions for challenging real-world problems in the area of Computer Vision

* Develop and plan Computer Vision research projects, in the terms of scope of work including formal definition of research objectives and outcomes

* Provide specialized technical / scientific research to support the organization on different projects for existing and new technologies

Skills:

* Object Detection

* Computer Science

* Image Processing

* Computer Vision

* Deep Learning

* Artificial Intelligence (AI)

* Pattern Recognition

* Machine Learning

* Data Science

* Generative Adversarial Networks (GANs)

* Flask

* SQL

SKILLS :

● Strong proficiency in Android development, including Java programming and Android SDK integration.

● Experience with Manifest declarations and handling permissions in Android applications.

● Familiarity with creating custom plugin interfaces to access native features.

● Understanding of anti-reverse engineering techniques and their implementation.

● Knowledge of device identification methods for whitelisting purposes.

● Ability to troubleshoot and resolve storage-related issues on Android SDK version 30 and above.

● Experience with integrating browser interactions and passing data to the backend.

● Proficiency in crash issue handling and debugging for different target SDKs.

● Familiarity with native information access and data collection for analytics purposes.

● Strong problem-solving skills and the ability to resolve library conflicts.

● Someone who loves coding & playing games

Digital Test Analyst

The role will work collaboratively with almost all facets of the agency including our super talented UX, Creative, UI and Development teams as well as our Project Managers. 

THE ROLE 

Sitting within the delivery team, you will be responsible for: 

·       Undertaking manual testing on digital projects such as websites, mobile apps, API’s testing, data verification and validation, and CMS backend testing 

·       Cross Browser, Platform and Device testing, and accessibility testing where applicable 

·       Defining test cases based on project scope to meet project acceptance criteria 

·       Execution of test cases; covering functional, non-functional and regression testing 

·       Creation and ongoing management of Test Plans 

·       Writing and executing automated UAT functional tests using tools such as Selenium and / or Appium 

·       Collaborating with internal and external test resources to execute the test plan 

·       Creation and ongoing management of testing processes 

·       Working with development resources to raise and resolve defects within the test plan timeline 

THE ESSENTIALS 

To most effectively perform as the Test Analyst, you should have: 

·       Extensive experience in website functionality testing 

·       Minimum 3 years commercial experience as an experienced Digital Test Analyst 

·       Automated testing experience using tools such as Selenium is a must 

·       Skills to break down project scope into test cases 

·       Strong technical proficiency (Javascript skills preferred) 

·       Experience using JIRA and communicating at a technical level with Developers 

·       Best practice quality assurance and attention to detail is a must 

·       Strong communication skills 

·       Proactive approach to your work 

·       Leading the testing on a large website project highly regarded 

About Softobiz:

Innovation begins with like-minded people aiming to transform the world together. At Softobiz, we invite you to become a part of an organization that has been helping clients transform their business by fusing insights, creativity, and technology. With a team of 150+ technology enthusiasts, we have been trusted by leading enterprises around the globe for over 12+ years.

At Softobiz, we foster a culture of equality, learning, collaboration, and creative freedom, empowering our employees to grow and excel in their careers. Our technical craftsmen are pioneers in the latest technologies like AI, machine learning, and product development.

Why Should You Join Softobiz?

- Work with technical craftsmen who are pioneers in the latest technologies.

- Access training sessions and skill-enhancement courses for personal and professional growth.

- Be rewarded for exceptional performance and celebrate success through engaging parties.

- Experience a culture that embraces diversity and creates an inclusive environment for all employees.

Softobiz is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will be afforded equal employment opportunities without discrimination based on race, creed, color, national origin, sex, age, disability, or marital status.

For more information about our solutions and organization, visit www.softobiz.com, 

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We are looking for a highly skilled computer programmer who is comfortable with both front and back end programming. Full Stack Developer will responsible for developing and designing front end web architecture, ensuring the responsiveness of applications and working alongside graphic designers for web design features, among other duties.Full Stack Developer will be required to see out a project from conception to final product, requiring good organizational skills and attention to detail.

Responsibilities

• Developing front end website architecture.
• Designing user interactions on web pages.
• Developing back end website applications.
• Creating servers and databases for functionality.
• Ensuring cross-platform optimization for mobile phones.
• Ensuring responsiveness of applications.
• Working alongside graphic designers for web design features.
• Seeing through a project from conception to finished product.
• Designing and developing APIs.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

Qualifications

• Bachelor's degree
• 1-5 years of experience in programming
• Strong communication, conceptual thinking, typography skills and design skills
• Portfolio of work