Technical Support Executive

About Us

We believe the future of software development is AI-native — where engineers operate at a higher level of abstraction and quality remains non-negotiable. 

Incubyte is a software craft consultancy where the “how” of building software matters as much as the “what”.  

We partner with companies of all sizes, from helping enterprises build, scale, and modernize to early-stage founders bring their ideas to life. 

Our engineers operate in an AI-native development model, using AI as a collaborator across the SDLC to accelerate development while upholding the discipline of software craftsmanship. Guided by Software Craftsmanship and Extreme Programming practices, we build reliable, maintainable, and scalable systems with speed, without compromising quality. If this way of building software resonates with you, we’d like to talk. 

Our Guiding Principles 

These principles define how we work at Incubyte. They are non-negotiable. 

Relentless Pursuit of Quality with Pragmatism 

  We build high-quality systems without losing sight of delivery. 

Extreme Ownership 

  We take responsibility end-to-end for decisions, execution, and outcomes. 

Proactive Collaboration 

  We collaborate closely, challenge each other, and solve problems together. 

Active Pursuit of Mastery 

  We continuously improve our craft and raise our bar. 

Invite, Give, and Act on Feedback 

We seek, give, and act on feedback to get better every day. 

Ensuring Client Success 

We act as trusted partners and focus on real outcomes, not just output. 

Job Description

This is a remote position.

Internship Duration: 6 months 

Education: Bachelor's degree in computer science/IT 

Conversion: Based on performance during the internship, you may be offered a full-time role as part of our Account Management team.

About the Role

This internship is ideal for recent graduates or early-career professionals with a technical or engineering background who are keen to build a career in client-facing account management. You'll work closely with our Technical Account Managers and support the day-to-day operations that keep our client accounts running smoothly. This is an execution-focused role. Your primary job is to make sure nothing gets dropped, and that every record, document, and follow-up is accurate and on time.

Outcomes You'll Own

• Operational reliability: follow-ups, deadlines, and action items are tracked and closed, with nothing falling through the cracks
• Data accuracy: account information stays correct and consistent across CRM, ERP, and internal records
• Paperwork done right: client documentation is complete, accurate, and submitted on time
• Dependable support: Account Managers can rely on you to take tasks off their plate and see them through to closure.

Activities That Drive These Outcomes (illustrative, not exhaustive)

• Keep CRM/ERP and account records up to date, down to client-specific details.
• Support the weekly account snapshot by gathering and verifying data on runway, headcount, and invoicing
• Help prepare client paperwork, including security questionnaires, vendor onboarding forms, and due diligence documents
• Track action items from client meetings, monthly readouts, and QBRs, and follow up until they're closed
• Assist in maintaining account plans and stakeholder maps.
• Coordinate with People Success and recruiting on staffing updates when needed
• Document repeated tasks and processes so they're easy for others to follow
• Flag inconsistencies, gaps, or risks to your Account Manager early

Requirements

What You'll Bring

• A technical or engineering background (degree or equivalent exposure), with curiosity about how software teams' work
• Strong attention to detail. You notice when numbers don't match or a field is missing
• Thoroughness in your work and a habit of double-checking before calling something done
• Comfort handling documentation, forms, and structured data
• Strong verbal and written communication
• An ownership mindset: you take tasks to closure without needing reminders
• Good organizational skills and the ability to manage multiple tasks and deadlines
• Familiarity with spreadsheets. Exposure to CRM or ERP tools is a plus, but not required

What You'll Gain

• Hands-on exposure to how client accounts are managed at a software craft consultancy
• Mentorship from experienced Technical Account Managers
• A clear path to a full-time role based on your performance

What We Value 

• Extreme ownership – you take responsibility for outcomes and drive work end-to-end
• Ability to execute independently and define problems, not just solve assigned tasks
• A strong product mindset – willingness to talk to customers, understand problems deeply, and define direction when needed
• The ability to build trust and sell value, not just deliver output
• High standards, autonomy, and bias toward action. 

Benefits

Life at Incubyte   

We are a remote-first company with structured flexibility. Teams commit to shared rhythms during core hours, ensuring smooth collaboration while maintaining autonomy. Twice a year, we come together in person for a co-working sprint and once a year for a retreat - with all travel expenses covered.  

Our environment is built for crafters: pairing, refactoring, experimenting with AI, and pushing the boundaries of software excellence. We are all lifelong learners, and our work is our passion.  

Perks 

• ​Dedicated learning & development budget. 
• Sponsorship for conference talks. 
• Comprehensive medical & term insurance. 
• Employee-friendly leave policies. 
• Home Office fund 
• Medical Insurance

About Codemonk

Codemonk is a product and digital engineering (PDE) services company. We build custom software across three service lines: Enterprise AI (knowledge retrieval, agentic workflows, process automation), Enterprise Application Engineering (portals, platforms, and enterprise integrations), and Computer Vision & Industrial AI (safety monitoring, quality inspection, spatial intelligence). We work with global enterprises, including a long-standing relationship with a Fortune 500 FMCG company, alongside specialized industrial and technology clients across India and Japan. About the role You'll own a portfolio of existing accounts spanning our largest strategic relationships and a set of smaller, recurring accounts. Twelve months in, you will be running structured account plans for your top accounts, owning the commercial relationship — pricing, negotiation, deal shaping — rather than relaying proposals from our pre-sales team. You'll have built a track record of self-originated cross sell and upsell opportunities across all three of Codemonk's service lines. On our very largest accounts, you'll operate alongside company leadership, who stay involved as executive sponsors — this role is the account strategist and day-to-day commercial owner, not a replacement for that senior relationship.

What you'll do

• Own the commercial relationship for a named portfolio of existing accounts, spanning global enterprise and mid-market industrial clients, from high-touch strategic accounts to lighter touch recurring ones

• Build and maintain structured account expansion plans — growth levers, quarterly roadmap, risk register — for your top accounts, and run regular account reviews.

• Proactively identify and pitch cross-sell and upsell opportunities across Codemonk's three service lines, rather than waiting for the client to ask

• Own pricing strategy and commercial structuring for deals within your accounts, partnering with our pre-sales team for technical scoping and estimates rather than simply passing their output through

• Track account health signals — utilization, satisfaction, delivery feedback — in partnership with delivery teams, and convert them into commercial conversations before they become risks

• Keep CRM records for your accounts accurate and complete, as a byproduct of running the account well — not as the job itself

• Partner with company leadership on executive-level engagement (client visits, roadmap workshops) for your most strategic relationships

What we're looking for

Required

• 5–7 years of experience in account management, client partnership, or enterprise sales within a project-based professional services, IT services, or software consulting environment (not primarily subscription/SaaS customer success)

• Experience owning commercial outcomes for enterprise accounts — pricing conversations, contract negotiation, deal structuring — not just relationship maintenance

• A track record of growing revenue within existing accounts through self-originated cross sell or upsell, not only responding to inbound requests

• Comfort translating technical capability into business value for enterprise stakeholders, and partnering closely with technical or pre-sales teams for deeper scoping

• Strong CRM discipline and follow-through

• Excellent stakeholder management skills, comfortable navigating multiple levels of a large enterprise organization Preferred

• Experience managing accounts in FMCG, manufacturing, or industrial sectors

• Experience selling AI, data, or software services specifically

• Exposure to international client engagement, particularly Japan

• Experience building and running structured account plans or quarterly business reviews

ACCOUNT EXECUTIVE - APAC & EMEA

Sales · Revenue

📍 Noida 🕐 Full-Time 🧭 5-10 Years

THE MISSION

We aren't automating scripts — we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Drive revenue growth by closing deals with precision and client-focused solutions.

THE PILLARS OF IMPACT

🚀 1. Sales Execution (50%)

– Meet or exceed quarterly and annual sales targets.

– Conduct thorough needs analysis to tailor solutions.

– Develop client-centric product presentations.

– Negotiate and close deals efficiently.

⚙️ 2. Client Relationship Management (30%)

– Foster long-term client partnerships.

– Address and resolve client issues promptly.

– Maintain a high level of client satisfaction.

🧠 3. Market Insight & Strategy (20%)

– Analyze market trends to identify opportunities.

– Report on sales activities and market feedback.

– Contribute to strategic sales planning.

MUST-HAVES — DO NOT APPLY UNLESS YOU HAVE THESE

– 3-7 years of experience in hunting and new business development.

– Flawless communication skills, both written and oral.

– Demonstrated ability to work solo and as a team member.

– Strong work ethic and customer problem-solving passion.

THE BAR — WHAT YOU MUST PROVE

New Business Development: Successfully closed $1M+ in new business annually.

Communication Skills: Delivered impactful presentations to C-level executives.

Independence & Teamwork: Led solo initiatives and collaborated on team projects.

Work Ethic: Consistently exceeded sales targets through dedication and drive.

YOUR PATH

Reports to Regional Sales Manager. Potential growth into Senior Account Executive or Sales Manager within 12-18 months.

Your growth at TestMu AI is mapped to what you ship — not how long you've been here.

Job Description:

We are seeking dynamic and motivated individuals to join our team as Management Trainees in Inside Sales. This is a campus hiring opportunity for fresh graduates or individuals with up to 1 year of experience. The ideal candidates should be fluent in English and will be based in Hyderabad.

Responsibilities:

Inside Sales:

Engage in outbound calling and email campaigns to generate leads and promote products/services.

Work towards achieving sales targets and key performance indicators.

Market Research:

Conduct market research to identify potential customers and industry trends.

Gather information on competitor activities and market dynamics.

Customer Relationship Management:

Build and maintain positive relationships with customers.

Address customer inquiries and provide information about products/services.

Language Proficiency:

communicate effectively with customers in different regions.

Training and Development:

Participate in training programs to enhance product knowledge and sales skills.

Stay updated on industry best practices and sales techniques.

Collaboration:

Work collaboratively with the sales team and other departments to achieve overall business objectives.

Coordinate with team members to share insights and strategies.

Sales Reporting:

Maintain accurate and up-to-date records of customer interactions and sales activities.

Provide regular reports on sales performance to the management.

Adaptability:

Adapt quickly to changes in product offerings, sales strategies, and market conditions.

Embrace continuous learning and improvement.

Requirements:

Bachelor’s Degree in business, Marketing, or a related field.

Strong communication and interpersonal skills.

Positive and proactive attitude with a willingness to learn.

Ability to work in a fast-paced and target-driven environment.

Basic understanding of sales principles and customer service.

About Us:

With a mission to upgrade the digital marketing industry with profound practical expertise and innovation, InSnap Technologies started its operations in 2018. Founded as a subsidiary of Spokesly INC based out of California, USA).

InSnap has grown to be a family of some of the best talent from around the world who empowered thousands of businesses of achieve their digital marketing goals. Powered with business intelligence data, vision, and out-of-the-box thinking, InSnap provides novelty solutions and tools to rest all the digital marketing worries for a B2B enterprise.

Role: Business Development Associate

Location: 747, Pooja Bulding,80 Ft road 4th Block, Koramangala, Bangalore,Karnataka-560034

Job Type: Full-Time, Night Shift

Eligibility Criteria:

👉🏼 Graduate (Any stream).

👉🏼 Minimum 1 year experience in inside sales/business development with revenue-based

responsibilities for the US/UK market.

👉🏼 Excellent communication, discovery, customer service and presentation skills (written

and verbal) to persuasively connect with senior level decision makers.

👉🏼 High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel,

Outlook)

👉🏼 Proven ability to maintain a steady pipeline for short/mid/long term sales goal.

Key Responsibilities:

👉🏼 Demonstrate effective selling skills and product understanding to uncover customer needs

to position an appropriate solution.

👉🏼 Update and create tailored client proposals and negotiate further to close the deals.

👉🏼 Understand, monitor, and evaluate industry trends and customer drivers.

👉🏼 Manage proposal response process, including detailed RFP requirements, content

creation, and inputs from various sources.

👉🏼 Nurturing accounts and contacts through various mediums of communication.

👉🏼 Develop and implement overarching sales and business development strategy, sales

processes, structure, and best practices across the company.

👉🏼 Support deal structure and pricing with business value analysis; negotiate prices for

proactive bids and proposals.

Location: Goregaon, Mumbai

Job Type: Full-Time

Experience: 5+ Years

Industry: Event Management

Job Summary

We are hiring an experienced Client Servicing Manager to manage client relationships, understand business requirements, and ensure seamless execution of projects. The ideal candidate should have strong communication skills, a client-first approach, and the ability to coordinate effectively with internal teams to deliver exceptional results.

Key Responsibilities

• Serve as the primary point of contact for clients.
• Build and maintain long-term client relationships.
• Understand client objectives and communicate requirements to internal teams.
• Coordinate across multiple departments to ensure timely project execution.
• Manage client expectations and provide effective solutions when needed.
• Track project progress and maintain regular communication with stakeholders.
• Prepare account status reports and post-project reviews.
• Identify opportunities to expand and strengthen existing client accounts.
• Address client concerns promptly and ensure high satisfaction levels.
• Stay informed about industry trends and market developments.

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Hospitality, or a related field.
• Minimum 5 years of experience in client servicing, account management, or a similar role.
• Strong relationship management and stakeholder handling skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple projects simultaneously.
• Proficiency in MS Office and CRM tools.

Preferred Skills

• Strong problem-solving and organizational abilities.
• Detail-oriented with a proactive approach.
• Ability to work in a fast-paced environment and meet deadlines.
• Professional and customer-focused mindset.

Benefits

• Competitive compensation package.
• Career growth and development opportunities.
• Collaborative and professional work environment.
• Exposure to diverse and challenging projects.

Apply now if you have a passion for client relationship management and delivering exceptional customer experiences.

Title:- Business Development Associate (BDA) & Sr. BDA

Department:- Sales

Work Locations:- Gurugram, Bangalore

Role type:- Full-Time

About the Role

We are looking for energetic, target-driven, and customer-focused professionals to join our EdTech client as Business Development

Associates (BDA) / Senior Business Development Associates (Sr. BDA). The role involves counselling prospective students, managing leads, and converting enquiries into enrolments. Eligibility

•      Qualification:- Graduate in any discipline

•      BDA:- 0-2 years of experience; freshers with good communication skills can apply.

•      Sr. BDA:- 2-6 years of relevant experience, preferably in EdTech/ Inside Sales.

Key Responsibilities 

•      Handle and convert leads through calls, WhatsApp, and other channels.

•      Counsel students/parents and recommend suitable courses.

•      Achieve monthly sales and enrolment targets.

•      Manage follow-ups and maintain the sales pipeline/CRM.

•      Handle customer queries and objections effectively.

•      For Sr. BDA: mentor junior team members and support team targets.

Required Skills

•      Excellent communication and interpersonal skills.

•      Strong persuasion, negotiation, and objection-handling abilities.

•      Target-oriented and self-motivated approach.

•      Basic knowledge of CRM/MS Office.

Salary 

•      BDA: 7 - 8.4 LPA

•      Sr. BDA: 8.4 – 11 LPA

Other Benefits 

•      Performance- based incentives.

•      Training & learning opportunities.

•      Performance based career growth.

•      Employee engagement activities and rewards.

Apply Now to build your career in the fast- growing EdTech industry.  

Title:- Business Development Associate (BDA) & Sr. BDA

Department:- Sales

Work Locations:- Gurugram, Bangalore

Role type:- Full-Time

About the Role

We are looking for energetic, target-driven, and customer-focused professionals to join our EdTech client as Business Development Associates (BDA) / Senior Business Development Associates (Sr. BDA). The role involves counselling prospective students, managing leads, and converting enquiries into enrolments.

 Eligibility

•      Qualification:- Graduate in any discipline

•      BDA:- 0-2 years of experience; freshers with good communication skills can apply.

•      Sr. BDA:- 2-6 years of relevant experience, preferably in EdTech/ Inside Sales.

Key Responsibilities 

•      Handle and convert leads through calls, WhatsApp, and other channels.

•      Counsel students/parents and recommend suitable courses.

•      Achieve monthly sales and enrolment targets.

•      Manage follow-ups and maintain the sales pipeline/CRM.

•      Handle customer queries and objections effectively.

•      For Sr. BDA: mentor junior team members and support team targets.

Required Skills

•      Excellent communication and interpersonal skills.

•      Strong persuasion, negotiation, and objection-handling abilities.

•      Target-oriented and self-motivated approach.

•      Basic knowledge of CRM/MS Office.

Salary 

•      BDA: 7 - 8.4 LPA

•      Sr. BDA: 8.4 – 11 LPA

Other Benefits 

•      Performance- based incentives.

•      Training & learning opportunities.

•      Performance based career growth.

•      Employee engagement activities and rewards.

Apply Now to build your career in the fast- growing EdTech industry.