SEO Specialist,content writer

Review Criteria:

Mandatory:

• Strong IT Infrastructure Lead Profile
• Must have 10+ years of hands-on experience in global IT Infrastructure management, including administration of Azure Entra ID, Office 365 Suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Intune, and Windows Autopilot
• Must have strong expertise in Azure/Office 365 compliance and governance, including audit readiness, data governance policies, and global regulatory frameworks (e.g., GDPR, HIPAA)
• Must have solid experience managing IT operations end-to-end: user onboarding/offboarding, identity & access management, SAML/SSO integrations, and enterprise-wide provisioning/deprovisioning
• Must have strong knowledge and hands-on experience with FortiGate Firewalls, FortiGate WiFi, VPN, routing, subnetting, and overall network administration
• Must have proven capability in endpoint and device management: ManageEngine Endpoint Central, Assets Explorer, Antivirus Endpoint Security, JAMF (macOS), and multi-OS troubleshooting (Windows, Linux, Mac)
• Must have strong Jira/Confluence administration experience for global teams, including configuration, access control, and workflow governance
• Must have experience supporting, patching, updating, and troubleshooting multi-OS environments (Windows, Linux, macOS) with strong focus on security hardening and vulnerability fixes
• Must have strong hands-on experience in shell scripting / bash / PowerShell for automation, system tasks, and operational efficiency
• Must have experience in configuration and troubleshooting of Cisco/Polycom audio-video solutions and collaboration tools

Preferred:

• Experience with Highspot, HubSpot, Gong, or similar platforms for basic administration
• Strong background in cybersecurity frameworks, risk management, IT governance, incident response, and GRC practices
• Bachelor’s or master’s degree in information technology, Computer Science, or related field
• Candidates from NCR/Noida preferred

Role & Responsibilities:

The incumbent will be responsible for managing and enhancing the company’s IT infrastructure, cybersecurity, and IT operations globally. This role will require a strategic leader with a hands-on approach to overseeing infrastructure design, network security, data privacy, and compliance. The IT Head will drive initiatives to maintain a secure, efficient, and scalable technology environment that aligns with company’s business goals.

Key Responsibilities-

IT Infrastructure Management:

• Lead the design, implementation, and management of the IT infrastructure across company’s global offices.
• Oversee IT systems, network architecture, hardware, and software procurement, and ensure optimal performance and uptime.
• Plan and execute IT modernization and digital transformation initiatives to support business growth.

Cybersecurity and Risk Management:

• Establish and maintain robust cybersecurity policies, frameworks, and controls to protect the company’s data, systems, and intellectual property.
• Monitor, detect, and respond to cybersecurity threats, vulnerabilities, and breaches.
• Implement secure access controls, multi-factor authentication, and endpoint security measures to safeguard global IT environments.

Compliance and Data Privacy:

• Ensure compliance with global data privacy regulations, such as GDPR, HIPAA, and other applicable data protection laws.
• Support internal and external audits, ensuring adherence to regulatory and industry standards.

IT Governance and Strategy:

• Develop and execute the IT strategy in alignment with company’s business objectives.
• Create and enforce IT policies, procedures, and best practices for global operations.
• Prepare and manage the IT budget, ensuring cost-effective solutions for infrastructure and security investments.

Vendor Management and Contract Negotiations:

• Build and manage relationships with technology vendors, service providers, and consultants.
• Negotiate contracts to achieve favorable pricing and terms for the company.

Team Leadership and Development:

• Lead, mentor, and develop a high-performing IT team across multiple geographies.
• Foster a culture of innovation, collaboration, and continuous learning.

Ideal Candidate:

• Bachelor’s or master’s degree in information technology, Computer Science, or a related field.
• 10+ years of progressive experience in IT infrastructure, security, and operations, with at least 7 years in a senior leadership role.
• Strong experience in managing global IT environments, distributed teams, and multi-office setups.
• Administer and manage Azure Entra ID, Office 365 suite (Outlook, SharePoint, OneDrive), Azure Exchange, Microsoft Teams, Microsoft Intune, Windows Autopilot, and related services.
• Configure and manage SAML/Azure SSO integrations across enterprise applications.
• Ensure Office 365 compliance management, including audit readiness and data governance policies.
• Handle user onboarding and offboarding, ensuring secure and efficient account provisioning and deprovisioning.
• Oversee IT compliance frameworks, audit processes, and IT asset inventory management, attendance systems.
• Administer Jira, FortiGate firewalls and Wi-Fi, FortiGate EMS, antivirus solutions, and endpoint management systems.
• Provide network administration: routing, subnetting, VPNs, and firewall configurations.
• Support, patch, update, and troubleshoot Windows, Linux, and macOS environments, including applying vulnerability fixes and ensuring system security.
• Manage JAMF, ManageEngine Endpoint Central, and Assets Explorer for device and asset management.
• Provide configuration and basic administration knowledge for Highspot, HubSpot, and Gong platforms.
• Set up, manage, and troubleshoot Cisco and Polycom audio/video conferencing systems.
• Provide remote support for end-users, ensuring quick resolution of technical issues.
• Monitor IT systems and network for performance, security, and reliability, ensuring high availability.
• Collaborate with internal teams and external vendors to resolve issues and optimize systems.
• Working Knowledge of data privacy regulations (GDPR, HIPAA) and experience driving regulatory compliance.
• Strong project management, problem-solving, and stakeholder management skills.
• Document configurations, processes, and troubleshooting procedures for compliance and knowledge sharing.
• Ability to influence cross-functional teams and present technical information to non-technical stakeholders.
• Good Experience in driving GRC

Perks, Benefits and Work Culture:

• Competitive Salary Package
• Generous Leave Policy
• Flexible Working Hours
• Performance-Based Bonuses
• Health Care Benefits

Required Skills: ·

 Minimum 10+ years of experience in commercial and technical sales of BMS products and

solutions/ Strong knowledge of Building Automation and HVAC controls

 Hands on experience on BMS design/field Sales and business development

 Have good experience in Channel development and Management.

 Education – Full time BE/B.Tech in Instrumentation, Electronics and Electrical Engineering with

MBA in marketing is an added advantage.

 Excellent communication, presentation, negotiation, and interpersonal skills.

 Strong ability to lead, mentor, and inspire a team.

 Proficient in data analysis, sales forecasting, and CRM software.

 Willingness to travel across India

 Shall uphold organizational ethics and values.

What the Role involves :

· Position holder will be an individual contributor

· Build and manage productive, professional relationships with clients

· Ensure clients are using and deriving benefit from IndiaMART

· Ensure products/services in client’s e-catalog are accurately defined

· Maximize revenue by upselling other services and achieve fortnightly, monthly client retention and revenue targets

· Systematic follow-up and time-bound closures

· Prompt resolution of complaints

Daily 10-15 meaningful telephone/video calls with clients

Critical Skills of a Suitable Candidate :

· Application of sales techniques

· Active listening and understanding the business contexts of clients

· Good Verbal and written communication

· Ability to work independently

Industry

• Computer Software

Employment Type

Full-time

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Desired Candidate Profile

• Strong knowledge in MongoDB, MySQL administration having 7+ years hands-on experience
• Hands on experience with Redis
• Strong knowledge in physical database design concepts
• Strong knowledge in High Availability configuration on databases with Master-Slave and Master-Master replication
• Experience with performance optimization (server/ query tuning)
• Good Scripting knowledge in shell scripts
• Must have good knowledge of Performance tuning of MYSQL databases
• Must have good knowledge of database up-gradation
• Understanding of Backup & Recovery
• Ability to multi-task and context-switch effectively between different activities and teams
• Capability to provide 24x7 support for critical production systems
• Excellent written and verbal communication
• Ability to organize and plan work independently
• Ability to work in a rapidly changing environment    

Desired Candidate Profile

• MBA from a premier institute/ CFA (USA)/ CA (ICAI)
• 6 – 8 years of post-qualification experience
• Experience in an investment bank, consulting firm, rating agency or corporate finance/strategy division of corporate or financial institution
• Clear financial and quantitative concepts
• Strong logical and analytical abilities
• Good communication, presentation and inter-personal skills
• Very strong Microsoft Excel financial modelling skills
• Openness to travel overseas for extended periods (3-4 weeks) for client meetings and on-site execution    

Role and Responsibilities:

• Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements, and company goals
• Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements
• Communicate with project managers, clients, and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully
• Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects, and workflow
• Collaborate with various internal departments, including marketing, product development, and operations, to ensure the Salesforce environment supports internal needs relating to functionality and performance
• Contribution towards building the salesforce practice and pre-sales

Job Skills & Qualifications

Required:

• Bachelor’s degree in computer science or equivalent
• Minimum work experience: 6-15 years of software development
• Self-motivated and creative
• Proficient with Salesforce basics, Apex, VisualForce, Lightning, RDBMS and JavaScript
• Experience in multi-system integration
• Experience in source code control

Preferred:

• Salesforce Developer Certification – Platform developer 1 & 2
• Experience developing customer-facing applications
• Experience in Salesforce community development
• Experience in Agile methodology
• Development using Standard Salesforce and Force.com platform (Lightning, Apex, Triggers, Workflow rules, VF pages)
• Sales and Service Cloud including Customer and Partner portal(community) development experience.
• Working knowledge of force.com sites will be an advantage. Force.com Migration Tool, Web Services/SOA & Metadata APIs.com Architecture, Design, Development, Administration and Operational Support required.
• Strong web development skills including JSON, XML, HTML, CSS, JavaScript Scripting Languages, DHTML, SOAP and AJAX
• Strong SDLC experience
• Object Oriented Development Skills
• SQL, RDBMS experience in Force.com product will be an advantage