Technical Assistant

Required Qualifications:

• Bachelor’s or Master’s degree in Electronics Engineering, Computer Engineering, Computer Science, or a related field.
• 5+ years of experience in developing test frameworks and automation for Android-based infotainment systems.
• Minimum 2+ years of C++ development experience with exposure to Android’s HAL.
• Proficiency in programming languages such as Java, C++, and Python.
• 1+ years of experience in Android application development.
• Strong understanding of Android Automotive System and Android Framework.
• In-depth knowledge of different Android components, including Services, Activities, Broadcast Receivers, and Content Providers.
• Strong understanding of embedded systems architecture and RTOS concepts.
• Familiarity with hardware interfaces such as I2C, SPI, UART, CAN, etc.
• Experience with version control systems (e.g., Git), CI/CD tools (e.g., Jenkins, GitLab CI), and project management tools (e.g., JIRA).
• Excellent problem-solving and debugging skills.
• Mentoring skills to support and guide less experienced team members.
• Excellent communication skills for effective interaction with stakeholders and clients.

Job Description:

We are looking for a dedicated and enthusiastic Customer Support Executive / Customer Service Representative to join our team. The ideal candidate should be passionate about customer service, possess strong communication skills, and have a keen eye for detail. Whether you're a seasoned professional or a fresh graduate eager to jumpstart your career, we welcome you to apply!

Key Responsibilities:

📞 Customer Support:

👉🏻 Provide exceptional customer service through email, WhatsApp, calls, and chatbots.

👉🏻 Address and resolve customer inquiries and complaints regarding products and dispatch.

👉🏻 Assist customers with product information, order status, and other related queries.

📲 Communication:

👉🏻 Maintain positive and professional behavior with customers at all times.

👉🏻 Respond promptly to customer queries and ensure all interactions are recorded accurately.

👉🏻 Use multiple communication channels (Mail/WhatsApp/Call/Bot) to manage customer interactions.

😇 Issue Resolution:

👉🏻 Identify and resolve customer issues efficiently.

👉🏻 Escalate complex issues to the appropriate departments when necessary.

👉🏻 Follow up with customers to ensure their concerns are resolved satisfactorily.

🛒 Order Management:

👉🏻 Assist customers with order placements, modifications, and cancellations.

👉🏻 Coordinate with the dispatch team to track orders and provide updates to customers.

👉🏻 Handle product returns, exchanges, and refunds as per company policies.

✍🏻 Product Knowledge:

👉🏻 Maintain in-depth knowledge of Right Human Nutrition’s products and services.

👉🏻 Provide accurate information to customers about product features, benefits, and usage.

Requirements:

🖥 Technical Skills:

👉🏻 Familiarity with customer service tools and software.

👉🏻 Basic knowledge of CRM systems.

👉🏻 Proficiency in using communication tools like email, WhatsApp, and call systems.

👩‍💼Experience:

👉🏻 Minimum of 1-2 years of experience in customer service or support roles (preferred).

👉🏻 Experience in handling customer queries through multiple channels (Mail/WhatsApp/Call/Bot).

👨‍💼Personal Attributes:

👉🏻 Strong problem-solving skills.

👉🏻 Ability to work independently and as part of a team.

👉🏻 High level of integrity and professionalism.

👉🏻 Patience and empathy in dealing with customer concerns.

How to Apply:

Please fill this form to apply for the job: https://forms.gle/4twmj2jd1iVuyoTc8 

We look forward to welcoming a new member to our dynamic team!

The Salesforce Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers.

Responsibilities

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations

• Translate business requirements into system solutions

• Lead technical design sessions; architect and document technical solutions aligned with client business objectives

• Provide oversight and governance of Salesforce projects

• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed

• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation

• Ability to understand a project and deep dive to debug issues

• Provide solutions to pre-sales teams and present solutions to customers

Requirements

• 9-14 years CRM experience with a minimum of 6 years on the Salesforce platform

• Expert level understanding of the Salesforce clouds, including Sales, Service, Community, Marketing and Community Clouds

• Knowledge of Manufacturing & Consumer Goods clouds is an added advantage

• Understanding of systems architecture and ability to design scalable performance-driven solutions

• Understanding of key design patterns and large data volume limitations and best practices

• Understanding of data sharing and visibility considerations and how these play into platform architecture

• Familiarity with standard authentication mechanisms.

• Knowledge of data integration tools and experience integrating Salesforce with different busines

- Conducting a demo session with the parents and kids to explain the programs.

- Interacting with different departments to close the sales.

- Guiding the students to a brighter career path (over a video call)

- Build a repo with the customer.

• Writing, developing, testing, and implementing new software and web applications in Ruby
• Develop back-end components and integrate them with front-end
• Testing and improving existing Ruby software
• Create sufficient documentation of the software
• Offer customers specific advice and suggestions in the Ruby area
• Creation, administration, and maintenance of APIs
• Carry out troubleshooting in appropriate cases
• Good understanding of the syntax of the Ruby language
• Knowledge of RoR and libraries (Resque or RSpec)
• Knowledge of OOP
• Front-end technologies – such as JavaScript, HTML5, and CSS3
• Familiarity with automated testing, continuous integration
• Experience in handling and developing APIs
• Knowledge of Mocking, MVC, RESTful
• Ability to integrate multiple data sources and databases into one system
• Knowledge of basic design principles for an app
• Skilled at code versioning tools such as Git, Mercurial, or SVN
• Enthusiasm for emerging technologies and methods
• Pragmatism, reliability, and curiosity
• Excellent written and spoken communication skills
•  

Leaders at The Seenit Co. are passionate about using technology to create an impact on the world they live in. At Seenit, you will get to collaborate with an accomplished team that loves solving real-world problems. You will get to work on cutting edge projects that will shape the next phase of growth for the global luxury industry.

Seenit’s suite of products (http://www.styleade.com/" target="_blank">www.styleade.com) enables the leading luxury retailers around the world to transform their customer experience and build loyal relationships with their customers. The apps allow retailers to make use of their existing infrastructure and resources to deliver a truly omnichannel experience in today's rapidly changing world of shopping. The product has added 50 million USD to the top-line of one of the largest luxury retailers in the world. Store Associates and Stylists have assisted upwards of 100,000 consumers till date.

We would welcome someone to the team who wishes to:

• take ownership of the quality of code powering the product
• take an active role in the definition and evolution of best industry practices and procedures
• design, develop and test the core product software and databases to ensure strong optimization and functionality
• contribute in all phases of the development lifecycle
• support others to succeed and shine in a supportive team culture

• 4+ years experience in building consumer products
• experience of leading a team of 3 or more full stack developer
• Codeigniter Preferred 
• Good knowledge of Mysql and query optimisation
• Experience with PHP 7, HTML5, AJAX, JavaScript, JQuery, CSS, MVC frameworks (Bootstrap), API
• Experience with Ubuntu OS is a plus
• experience deploying softwares to cloud providers such as GCP, AWS

We are currently hiring freelance academic editors for broad subject classification under “Physical Sciences & Engineering”.

Please read more about our freelancer role and selection process below. 

Enago will ensure:

• Possibility of a guaranteed monthly income while freelancing:
  Apart from offering work in the typical freelancing manner, we also offer opportunities that guarantee a minimum monthly/annual income, along with the possibility of an additional annual bonus (monetary), based on your performance.
• A smooth performance-driven progression curve with an effective feedback mechanism:
  This ensures that the expectation mismatch is nearly zero. In the past, the strong professional bonding with our freelance editors has also led to mutual recommendations—a definite plus factor!
• A rewarding experience, both monetarily and intellectually:
  You will get the opportunity to apply your domain knowledge and skills to help non-native authors present their work to the world through esteemed journals and renowned conferences, with the flexibility of timings dedicated to editing.

Qualities we look for in our freelance editors
• Proficiency and competence in the most widely spoken language across the world—English!
• Knack for diligently editing, restructuring, and polishing articles written by non-native speakers
• Appropriate manuscript format* that conforms to academic conventions in terms of citation style, layout, section headings, and tense usage

• Preservation of the author’s intended meaning even in papers where the content requires extensive revision
  • Extensive subject matter expertise
  • Minimum 2 years of relevant copyediting/academic editing experience (preferably)
  •Freelance editors also thoroughly format the manuscript as per mentioned journal guidelines when clients opt for our journal formatting service

A glimpse at what you would edit:
You will be assigned papers of varying difficulty levels (in terms of English, subject matter expertise, and extent of revision needed) written by non-native speakers in either English or their native language (translated papers). These papers are written by what we believe constitute an eclectic group of authors and writers, i.e., we receive work from not only scientists, researchers, and students but also corporates, linguists, and common man trying to communicate in English—from the latest in cutting-edge technology to the timeless fascination with history and arts!