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Guidewire developer-PAN India
Role : Guidewire developer
Location : Pan India
Years of experience : 3 - 15 years
Roles and Responsibilities :
- Candidate having at least 3+ years of experience as guidewire developer
- Candidate having experience in Policy center(PC) or Claim center(CC)
- Experience in configuration or integration
- Candidate having Specialist certificate of guidewire
Regards
Sundaravalli
PluginLive Technologies- a recruitment tech company is hiring for First Source
About the organization:
Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.
One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.
Role Name- Customer Service Trainee
Type- Apprenticeship
Qualification & Background: Graduate (Fresher/BPO Experienced)
Location: Bengaluru, Mumbai and Chennai
Stipend
Chennai- 13k (Backend role- DATA)
Bangalore- 18k (Voice and Email Chat role)
Mumbai- 18k (Voice and Email Chat role)
Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.
Work Type- Rotational Shifts
Pls note- Cab services will be provided to all the employees working during night shifts.
Position Requirements
- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.
Essential Skills:
- Willingness to work in rotating shifts (including night shifts)- 5 days a week.
- Communicate effectively, both orally and in writing.
- Flexibility to meet business requirements and fluctuating workload
- Organize, prioritize, and schedule work assignments.
- Hardworking and Smart working attitude with openness to feedback
- Have acceptable typing speed of at least 20 WPM/90% Accuracy
Roles & Responsibilities
This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.
- Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
- Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
- Grasp, comprehend & clear the training period with relevant tollgate scores.
- Attend all team briefing/meetings/coaching on a timely basis.
- Be knowledgeable of regular process changes provided.
- Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
- Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
- Adhere to Company Code of Conduct & policies laid by the HR
- Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
- Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
- On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
- Act as a team player and coordinate work respectfully with fellow members in co-ordination.
- Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
- Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
- Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
- Work closely with team leader by implementing the coaching aspects discussed for self and career development.
Location - Mumbai
Responsibilities
- Ability to transform briefs into compelling copy and content for the brand
- Medium agnostic approach towards writing
- Strong understanding of how creative writing can impact consumer behavior and help build a brand
- Planning and execution of copy requirements for social media channels, CRM, website and other digital platforms (short format copy, captions)
- Guide a team of junior writer/s to deliver creative copy and content according to the brief
- Work with teams (internal and external) to ensure project management and completion
- Ability to work closely with graphic designers and video editors for timely planning and execution of campaigns
Qualifications
- Able to work efficiently in a fast-paced, startup environment
- Impeccable English writing skills, degree or postgraduate degree in English Literature, Mass Communication or Copywriting preferred
- Understanding of how to maintain consistent tone of voice across all brand channels
- Comfortable with both short and long format content (more of short format)
- Must have: Experience in copywriting for social media and CRM channels. Good to have: website, brochures and other POSM
- Previous experience in advertising agencies, design houses and content platforms preferred
About SuperHumanRace (SHR)
In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty
mission of making the world a better place, powered by human kindness, we started looking for our
answers in data and technology. At the SuperHumanRace, we take pride in using creativity and data
to solve intersections. In working out these solutions, we discover the engineers, the architects, and
the authors that live and breathe deep inside the colorful fabric of society. We automate social
purposes for organizations and deliver impact-related insights to all of our users. At the core of the
SuperHumanRace is the belief that while good work is important and aspiring to make an impact is
necessary, it cannot be sustainable unless it is also fun!
About the role
We are seeking a dynamic and experienced Client Engagement Specilist to join our team. The primary
role of the Client Engagement Lead is to implement SuperHumanRace's data platform for
multinational clients, focusing on CSR and ESG program management. This role involves setting
KPIs, developing dashboards for data-driven insights, and ensuring successful project delivery and
client satisfaction.
This is an excellent opportunity for someone who is a natural leader and works well with others,
especially in high pressure situations. As the Client Engagement Lead, you will work closely with our
ESG & CSR teams and our Fortune 500 Clients including Capgemini, JLL, Godrej, Tata etc.
2
Key Responsibilities:
Selected Candidate’s day-to-day responsibilities include:
1. Planning and Posting Opportunities: Curate and schedule brand-specific virtual activities,
physical events, and panel discussions on the SuperHumanRace Platform.
2. Client Communications: Lead and manage communications with both existing and prospective
clients, ensuring effective engagement and relationship building.
3. Project Lifecycle Management: Oversee the complete lifecycle of Client CSR projects on the
platform, ensuring successful project execution.
4. Training and Development: Train peers, client teams, and partner teams on the functionalities of
the platform, ensuring comprehensive understanding and effective use.
5. Stakeholder Support: Address and resolve any queries, questions, or issues raised by relevant
stakeholders promptly and efficiently.
6. Marketing and Event Development Support: Assist with projects in marketing and event
development as needed, contributing to the overall success of these initiatives.
7. Data Management and Analysis: Establish data collection processes and set up necessary data
visualizations on the platform with relevant KPIs. Perform timely data analysis to identify and rectify
discrepancies.
3
Qualifications:
● Experience: 0-3 years of experience in client engagement or project management.
● Education: Bachelor's degree in Business, Environmental Science, Data Analytics, or a
related field. A Master's degree is a plus.
● Skills:
○ Strong project management skills with a proven track record of delivering complex
projects on time and within budget.
○ Excellent communication and interpersonal skills, with the ability to build and
maintain relationships with senior stakeholders.
○ Proficiency in data analysis and visualization tools (e.g., Tableau, Power BI) and
familiarity with CSR and ESG reporting standards.
○ Strategic thinker with the ability to set clear goals and KPIs, and translate data into
actionable insights.
○ Self-motivated and able to work independently, as well as part of a team.
· Enter the data in the system.
· Get the necessary approval then prepare and send the Order Acceptance to the customer.
· Prepare and send the Performa invoice.
· Ensure the adequacy of sales-related equipment or material.
· Monitor the team’s progress, identify shortcomings, and propose improvements.
· Sort and store all financial and non-financial data in electronic form and present reports.
· Reporting daily, and monthly progress reports to the concerned reporting authority.
Adobe XD2. Architecting information, wireframing, and prototyping with interaction flows
3. Asking smart questions and championing new ideas
4. Developing delightful experiences with creative flair
5. Diagnosing design problems and devising elegant solutions
6. Translating high-level explicit and latent requirements into functional user interfaces
7. Presenting designs and articulating design decisions
8. Communicating design rationale and maintaining consistency throughout the project
9. Executing designs as a part of software development teams
Requirements:
Good working knowledge of Adobe XD
Pay attention to details
Distill simplicity from complex user requirements
Excellent verbal, written, and communication skills
Headquartered in Mumbai, our client employs over 300 professionals and operates out of 6 locations in West & South India. They are one of the leading players and trusted name in the chosen markets for over 18 years with diverse promoter experience in Banking and FMCG with 40+ years of cumulative Banking / Risk management experience and assuring legality with the process in place.
- Networking with collection agencies
- Being responsible for Onboarding Internal Team
- Being responsible for Onboarding local Collection Agencies on behalf of partner client organization
- Being responsible for agencies Productivity & Efficiency
- Meeting Collection benchmarks for a given portfolio
- Being responsible for P&L Accountability
- Being active in Franchise Building and Relationship Management
- Handling Client Portfolio, performance
- Managing Product Profitability
What you need to have:
- Any Graduation
- Young & dynamic leaders with 3+ years of experience in managing rural markets
- Rigour for numbers
- Proven record of managing a team of 10+ people
- Ability to handle & deliver in challenging environments.
Android Development
KotlinSportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
Location: Goregaon east, Mumbai
Position Description: 3+ years of experience with mobile application development in Android.
Primary Responsibilities:
- Work closely with the core team for coming up with new features and implementing them
- Work on new products and services
- Provide support to existing applications
- Integrate REST services into mobile applications
Required Skills:
Functional: Kotlin, Retrofit, Room Db, GSON, (Room/SQLite), MVVM, MVP, MVC, Work Manager, Rx java, Dagger 2, Recyclerview, Custom Solutions & Custom Views, GIT & JIRA.
Mandatory Skills
- Passion for sports
- Problem-solving ability
- Ability to work in teams
- Target & Result orientation
- Good communication skills
.NET
C#About Sportz Interactive
Sportz Interactive (SI) works with its clients and partners to revolutionize the sports fan experience across consumption points by creating best-in-class, kickass products. SI was founded in 2002 as a B2B sports content business. Through the years, it gained immense reputation for its state-of-the-art hosted solutions, digital simulators, match centers and fantasy games. Sportz Interactive has a fantastic reputation in the online sports community, having worked with clients across the globe including the likes of The International Cricket Council, STAR Sports, Yahoo!, AOL, Eurosport, Castrol, Web 18, NDTV, Nimbus, Times of India, Rediff.com and Singtel amongst others.
Sportz Interactive provides in-depth sports information and content and specializes in product development for the web, mobile and other interactive platforms.
http://www.sportzinteractive.net/">www.sportzinteractive.net
Designation: Senior Associate
Office Location: Goregaon East, Mumbai
Position description: 3+ years of experience on web technologies.
Primary Responsibilities:
- Actively work on server-side development on the .NET framework
- Browser / client-side development on JavaScript (or its libraries such as JQuery). Work with data structures such as XML and JSON
- Translate application storyboards and use cases into functional applications
- Design, build, and maintain efficient, reusable, and reliable code
- Integrate data storage solutions like Postgres SQL and Redis
- Ensure the best possible performance, quality and responsiveness of applications
- Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues
- Help maintain code quality, organization, and automatization
Required Skills:
Mandatory: Passionate about sports, Problem-solving, Team player, Target & Result oriented.
Functional: C#, OOPS Concepts, Web API, MVC, LinQ, NET Core 2.0, 2.1, 3.0, DI, WCF, Cron Job / Services, Database Development - MS SQL/Oracle DB/PostGreSQL/Redis/Cassandra, Architectural Patterns, Design Principles, OWASP Adherence, Testing Frameworks like NUnit, Nginx, AWS - Cloud Computing, Async Programming.
Amazon Web Services (AWS)
Kubernetes
Docker● Develop and deliver automation software required for building & improving the functionality, reliability, availability, and manageability of applications and cloud platforms
● Champion and drive the adoption of Infrastructure as Code (IaC) practices and mindset
● Design, architect, and build self-service, self-healing, synthetic monitoring and alerting platform and tools
● Automate the development and test automation processes through CI/CD pipeline (Git, Jenkins, SonarQube, Artifactory, Docker containers)
● Build container hosting-platform using Kubernetes
● Introduce new cloud technologies, tools & processes to keep innovating in commerce area to drive greater business value.
Skills Required:
● Excellent written and verbal communication skills and a good listener.
● Proficiency in deploying and maintaining Cloud based infrastructure services (AWS, GCP, Azure – good hands-on experience in at least one of them)
● Well versed with service-oriented architecture, cloud-based web services architecture, design patterns and frameworks.
● Good knowledge of cloud related services like compute, storage, network, messaging (Eg SNS, SQS) and automation (Eg. CFT/Terraform).
● Experience with relational SQL and NoSQL databases, including Postgres and
Cassandra.
● Experience in systems management/automation tools (Puppet/Chef/Ansible, Terraform)
● Strong Linux System Admin Experience with excellent troubleshooting and problem solving skills
● Hands-on experience with languages (Bash/Python/Core Java/Scala)
● Experience with CI/CD pipeline (Jenkins, Git, Maven etc)
● Experience integrating solutions in a multi-region environment
● Self-motivate, learn quickly and deliver results with minimal supervision
● Experience with Agile/Scrum/DevOps software development methodologies.
Nice to Have:
● Experience in setting-up Elastic Logstash Kibana (ELK) stack.
● Having worked with large scale data.
● Experience with Monitoring tools such as Splunk, Nagios, Grafana, DataDog etc.
● Previously experience on working with distributed architectures like Hadoop, Mapreduce etc.
C++
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