Content Writing

Review Criteria

• Strong Business Analyst Profile
• Total 4+ YOE, of which 2+ Business Analysis
• Must have expertise in Workflows, API documentation and UI/UX specifications
• Must have experience with API integrations and troubleshooting and conducting UATs
• Must have working knowledge of RDBMS and basic SQL and Excel
• Must be a commerce graduate
• Any company (Preferred B2B SaaS (RetailTech, ERP, OMS, POS, E-commerce SaaS, Logistics)
• Candidate must be based in Kolkata, or a native of Kolkata or nearby states, (Bihar/ Jharkhand) and wanting to relocate back

Preferred

• Proficiency in using tools such as Jira, Confluence, Lucidchart, and Visily.
• Experience in Order Management System or POS product

Job Specific Criteria

• CV Attachment is mandatory
• Which product line you have worked on (ERP, POS, OMS, other SaaS, e-commerce)?
• Reason for job change?
• What's your under-graduation degree (BE / Btech / Bcom / BBA)

Role & Responsibilities

We are looking for a Business Analyst who will be the vital link between our information technology capacity and our business objectives by supporting and ensuring the successful completion of analysis, testing and release to production tasks of our software product’s features.

• Converting business problems into functional requirements (User stories, API Documentation, UI/UX, workflow, scenarios).
• Troubleshoot problems encountered in integration by understanding the API response - relating to the functional understanding.
• Interacting with the solution architect in supporting to architect the solution.
• Coordinating with the development team on a day-to-day basis to develop the specifications into the product solution.
• Conduct user acceptance test to ensure requirement fulfilment.
• At times he/she would also have to interact with the clients to clarify requirements.
• Conduct training and provide documentation to share the knowledge of newly developed features.
• Provide support on gaps (if any) on the developed features.
• Exposure on product management as client requirements backlog/ ideas needs to be managed. A good exposure for aspiring product managers.
• Use world’s most famous SDLC tools like Jira, Confluence, Lucidchart, Visily.

Ideal Candidate

• 4-7 Years experience required.
• Excellent analytical aptitude and problem-solving abilities.
• Process mapping - understanding of tools like Lucidchart.
• Very Methodical.
• Understanding of API Integrations.
• Understanding of RDMS - Basic SQL.
• Deep understanding of the omni retail or e-commerce or POS.
• Basic/Advance - Excel.
• Good communication, Documentation and presentation skills.
• Commerce or BTech background.

Job Title: Network Engineer

Job Summary:

The Network Engineer will design, implement, and manage various network solutions to ensure the smooth operation, security, and efficiency of the organization's IT infrastructure. This role requires a deep understanding of network architecture, protocols, and security.

Key Responsibilities:

• Network Design and Implementation:
• Design and deploy functional networks (LAN, WAN, WLAN, VLAN, VPN).
• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

Network Maintenance and Monitoring:

• Monitor network performance and ensure system availability and reliability.
• Use tools to monitor network performance, troubleshoot network issues, and optimize network performance.

Security Management:

• Implement and manage network security measures (e.g., firewalls, intrusion detection systems).
• Regularly update network security measures to protect against vulnerabilities and cyber threats.

Technical Support:

• Provide technical support to users and resolve network issues.
• Liaise with vendors and other IT personnel for problem resolution.

Documentation and Reporting:

• Maintain comprehensive documentation of the network configurations, including network diagrams and operational procedures.
• Prepare and maintain network reports and logs.

Network Upgrades and Scalability:

• Plan and execute network upgrades and expansions to support the organization's growth.
• Evaluate new network technologies and make recommendations for enhancements.

Compliance and Standards:

• Ensure network configurations comply with industry standards and best practices.
• Adhere to regulatory requirements related to network management.

Required Skills and Qualifications:

• BE / Bachelor’s degree in computer science, Information Technology, or a related field.
• Professional certification (e.g., CCNA, CCNP, CompTIA Network+) preferred.
• Proven experience as a Network Engineer or Network Administrator.
• In-depth knowledge of network protocols (e.g., IP, BGP, OSPF, EIGRP, HSRP).
• Hands-on experience with network hardware (e.g., Cisco, Juniper, HP, Fortinet Switch).
• Proficient in network monitoring and troubleshooting tools (e.g., SolarWinds, Wireshark, Nagios).
• Strong understanding of network security principles and best practices.
• Excellent analytical and problem-solving skills.
• Strong communication and teamwork abilities.

Preferred Skills:

• Experience with virtualization technologies (e.g., VMware, Hyper-V networking ).
• Familiarity with cloud networking (e.g., AWS, Azure).
• Experience with SDN (Software-Defined Networking) and NFV (Network Functions Virtualization).

Working Conditions:

• 5 days in Office- Wissen Technology, Cessna Business Park, Kadubeesanahalli, Bellandur, Bangalore- 560103
• May require on-call duties or after-hours work to address network issues or perform upgrades.
• Work may involve lifting and installing networking equipment.

Any Specific criteria to look for in a candidate:

Work on brands as the face of the agency and contribute to the creation of digital experiences. Manage work efficiently, generate ideas collaboratively with the team, and have a passion for top-notch quality.

The Account Manager will work across multiple teams to drive engagement and ROI-led growth for the clients.

Job Description:

 - Creating a positive onboarding experience for new clients.

• - Manage daily activities and tasks for clients
• - Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
• - Responding to clients' requests as they arise in real time
• - Maintaining an accurate record of all necessary documents pertaining to the brand.
• - Coordinate with various internal teams to deliver Creative, Data Analytics, Tech, As and Operational Services
• - Develop a relationship with clients and manage their expectations (Kudos if you can balance the two together!)
• - Upsell! Always be on a lookout to identify opportunities and convert them to grow revenue
• - Ensure that projects/scope is completed on time 
• - Coach and support team members to help them meet departmental goals
• - Take responsibility for the quality of work, the accuracy of brief and the team’s output
• - Maintain weekly, fortnightly and monthly reports 
• - Meeting clients to discuss digital marketing strategy and report on progress
• - Keep ahead of industry’s developments and apply best practices to areas of improvement
• - Maintain an orderly workflow according to priorities
• 
  

BECOME A PEOPLE’S PERSON!

• - Exhibit strong leadership skills and motivate-inspire your team members
• - Stick to the client’s brief and the agreed process to deliver effectively
• - Utilize your team’s productivity keeping the Scope Of Work and allocated budget
• - Be all ears to everyone around and mentor yourself  to get the best performance possible
• 
  

IMPROVE THE PROCESS!

• Relentlessly work on improving the internal processes while solving problems along the way
• 
  

COMMUNICATE AND COLLABORATE!

• - Manage all business communications
• - Become a link for the internal team and make sure the process is consistently followed
• - Thrive on collaboration to create killer work
• 
  

SKILLS WE DESIRE

• - Develop and maintain existing client relationships.
• - Excellent organizational and time management skills.
• - Strong digital marketing ecosystem understanding
• - Strong analytical and problem-solving skills.
• - Effective communication skills.
• - A+ presentation skills
• - Natural attention to detail
• - Foresight

• Should have good experience with PHP and PHP frameworks such as CodeIgniter.
• Should have good experience with HTML, CSS, JQuery.
• Should have experience with designing and writing performant APIs.
• Should have understanding or experience with good design patterns, dependency injection and MOC frameworks.
• Should have experience with data modeling and database technologies such as MySQL, SQL Server, PostGres.
• Should have experience with front end JavaScript frameworks.
• Should have experience working in an agile development environment.
• Should have experience writing unit, automated and integration tests.

• 2-7 years of total experience in Product Development.

• BE/BTech or any relevant degree with a background in consumer internet products
• 2-4 years’ experience delivering highly successful and innovative products with your fingerprints all over them - you’re extremely proud of what you’ve accomplished
• You carry the optimum blend of business, creativity (UI/UX) and technology.
• You are hands-on and go-getter to build & enhance your product through team work.
• You are on a constant drive to expand the product through research & stitching new partnerships.
• Person from a travel & accommodation background will be preferred.
• You’re expected to be a polymath who can bring ideas and analogies from different domains to solve a problem. You should be able to understand third or fourth level metrics.
• Stellar design instincts and product taste
• Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis.
• Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away.

• Hands on experience on MS Excel is preferred.
• Most importantly, you should be fun to work with.

• You’ll be responsible for absorbing all the complexities of the domain and make simple, elegant and polished products for our users. You’ll have to learn and unlearn fast across domains.
• You’ll be working closely with the engineers, designers and analysts who care deeply about their product. You should be able to quickly build rapport with them. Persuasiveness is more valued here than authority.
• You’ll be owning product charters and would be responsible for every delivery. Your product charter will change as we evolve.
• You should be able to understand macro changes in the market and identify potential opportunities and risks. You should be able to plan features in smaller sprints while keeping an eye on the larger vision.
• You’ll be extremely meticulous and prudent in testing every feature that goes out. We ship high quality software.
• You’ll be the internal evangelist of the product who will go to everyone and help them understand why we should build a feature.

• Strong written and verbal communication skills. 
• Ability to work independently and meet tight deadlines.
• Team player who can adapt to new and evolving processes.

• Good in Hybrid, Native Mobile development, and associated development frameworks SDKs.
• Good knowledge in one of the design component frameworks library – (React Native UI Components Library, Material UI, Native UI Components library)
• Stronghold in HTML and CSS or related design libraries like bootstrap, fluid layout system, grid layout system, Flexi layout system)
• Stronghold in repo management system – (Preferred GIT)
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good to have knowledge on deployment and packaging application to play store or app store.
• Good at React Native with a minimum of 3 years of experience in IT.
• Good at React Js/Redux is preferred
• Good Hybrid mobile development is required
• Good at databases – Relational or NoSQL.
• Interface with clients via Slack, Zoom, and email.
• Work with modern tools including Jira, Slack, GitHub, etc