
Work Location: Vile Parle, Mumbai
Employment: Full Time
Experience: 10-15 years
DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.
At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.
Qualifications:
- Knowledge & Experience of Car Service & Service parts Operations
- Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
- Product & General Automotive Business Knowledge
- Customer Handling Skills
Goals
- Ensure Customer Satisfaction
- Ensure High-Quality Standards
- Increase Market Share
- Ensure Customer Service Department Profitability
- Monitor Expense Control
- Maintain Employee Retention & Satisfaction and ensure training is done
- Meet Dealers Performance & Profit Guidelines
- Meet Manufacturers Performance & Operational Guideline
- New customer acquisition and retention.
- Ensure profitability through identifying new revenue sources and business development.
- Coordination between-group branches to ensure uniform practices and SOP
- Ensure profitability through identifying a new revenue source
Roles & Responsibilities:
- Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
- Generate Stable Profitability for Business
- The setting of Service & Service parts Performance Targets
- Monitor Customer Satisfaction Reports & Trends
- Share Customer Satisfaction Information with Service & Service parts Personnel
- Establish Yearly Targets & Competitive Compensation Plan
- Set Marketing Strategies to Target New Business
- Tracking Competitors Activities
- Development of Innovative Offers for Customer
- Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
- Provide Monthly Performance Results to the Dealer Principal
- Maintain Service & Service parts Coordination through regular meetings
- Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
- Establish Performance & Customer Satisfaction based Incentive Scheme
- Monitor Service Shop Environmental & Safety Issues
- Ensure Facility Standards are maintained
- Monitor training function to ensure trained manpower availability
- Guide & monitor group parts function to ensure min inventory with target SR.

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Job description – International Voice Process
Location - WFO, Hebbal Bangalore
Job Type: Full-time, Aus shift, 5AM-2PM(IST)
Summary:
Blue Matrix is seeking a highly motivated and experienced individual to join our team as a
Process Associate for an International Voice Process (Lead Generation) professional. The ideal
candidate will have at least 6 months of experience in international voice processes. Strong
English communication skills are an absolute must for this role, as the candidate will be
responsible for generating leads through international voice processes, and communicating
effectively with customers and team members.
Key Responsibilities:
· Generating leads through an international voice process.
. Outbound sales experience
· Meeting or exceeding lead generation targets.
· Identifying and qualifying potential customers.
· Communicating effectively with customers and team members.
Requirements:
· Proven work experience in an international Voice.
· Should have neutral accent
· Excellent communication skills (verbal and written).
· Agile and flexible with work schedule.
· Logical and analytical thought process.
· Willing to work in any Australian Shift 5 am to 2 pm
Qualifications:
PUC/Graduation degree
Description
About us
Welcome to Decision Foundry!
We are both a high growth startup and one of the longest tenured Salesforce Marketing Cloud Implementation Partners in the ecosystem. Forged from a 19-year-old web analytics company, Decision Foundry is the leader in Salesforce intelligence solutions.
We win as an organization through our core tenets. They include:
- One Team. One Theme.
- We sign it. We deliver it.
- Be Accountable and Expect Accountability.
- Raise Your Hand or Be Willing to Extend it
Requirements
• Strong understanding of data management principles and practices (Preferred experience: AWS Redshift).
• Experience with Tableau server administration, including user management and permissions (preferred, not mandatory).
• Ability to monitor alerts and application logs for data processing issues and troubleshooting.
• Ability to handle and monitor support tickets queues and act accordingly based on SLAs and priority.
• Ability to work collaboratively with cross-functional teams, including Data Engineers and BI team.
• Strong analytical and problem-solving skills.
• Familiar with data warehousing concept and ETL processes.
• Experience with SQL, DBT and database technologies such as Redshift, Postgres, MongoDB, etc.
• Familiar with data integration tools such as Fivetran or Funnel.io
• Familiar with programming languages such as Python.
• Familiar with cloud-based data technologies such as AWS.
• Experience with data ingestion and orchestration tools such as AWS Glue.
• Excellent communication and interpersonal skills.
• Should possess experience of 2+ years.
Responsibilities and Duties:
● Java/Java EE application development while providing expertise in the full software development
life cycle, from concept and design to testing.
● Contribute to all phases of the development life cycle
● Write well designed, testable, efficient code
● Ensure designs are in compliance with specifications
● Prepare and produce releases of software components
● Support continuous improvement by investigating alternatives and technologies and presenting
these for architectural review
Required Skills:
● Should have strong knowledge of Core Java and OOPS concepts
● Sound knowledge of Web application development fundamentals and have worked on Servlets,
JSP and any MVC framework
● Strong analytical and reasoning skills and ability to learn and unlearn new technology on back
end as well as on front end
● Ability to understand functional and requirement specifications and transform them to solution
● Understand the client’s problem domain and suggest and implement solution which brings value
to the business
● Can estimate, develop and deliver project from start to end
● Should have professional service experience with any product
● Experience working with onshore team and ability to communicate with clients and stakeholders
● Ready to travel onshore
● Sound knowledge of RDBMS
● Can communicate well with clients and collaborate with cross functional team to deliver high
quality deliverable
● Should have knowledge of Agile/Scrum methodology
● Ability to work on microservices
Why Work at Staunchsys:
● Family Health Cover & Accidental Insurance
● Constant Learning
● Competitive Pay
● Flexible work timings
● 5 days working
● Complimentary Lunch & Snacks
● Personal accident insurance policy
● Encashment facility for both PL & SL
➢ Must have excellent communication skills in English (both oral and written)
➢ Willingness to work in night shift and join ASAP
➢ Both experienced and freshers can apply
Other Details:
• Process: inbound voice process (US healthcare)
• Night shift
• Work from office
• Salary – 13.5K to 18.5 K inhand (depending upon experience and CTC)
• 5 days working & 2 days weekly off
• Location – Salt Lake, sector -5 , Kolkata
Job Perks-:
✓ Fixed weekend (Sat & Sun) off
✓ Cab drop facility provided
✓ Subsidised meals
✓ No sales, no target
✓ PF & ESI available
✓ Attendance allowance of 1k per month provided.
✓ Lucrative bonus and incentives available
Contact HR Garima
Senior Software Engineer
The Company strives to provide a great service and to deliver excellent user experiences that improve the value of our customers.
We are seeking a new developer to join our development team. We work on a variety of projects using various exciting technologies such as Ruby on Rails, AWS, and JS frameworks such as Node and React to build outstanding webapps and provide business support to meet our customer's needs.
The ideal candidate will be someone who loves to learn and is willing to look for new and innovative solutions to problems and challenges for our customers. They may or may not have a wealth of experience but, the willingness to learn, try new things, and can think problems through and analyze available options is more meaningful, we can guide you the rest. You will have opportunities to combine your technical ability, critical thinking, and design experience.
Cool things to have:
- Ability to communicate clearly. Programming isn't just about writing code, it's about being able to communicate ideas with your team, customers, and the machine
- Keen desire to We are constantly aspiring to improve our work and ourselves, by constantly learning we can do this.
- Self-motivated. Even if a decision turns out to be wrong, this is better than being Trying and learning from failures is hugely valuable.
- Knowing when to ask for Try for as long as you can but if you get stuck, ask for help. Your teammates are here to support you and your development.
- Critical Be able to base decisions on the information available, not just blindly accepting solutions without investigation.
Technical Requirements:
- Strong programming experience. We primarily write in Ruby, so experience here is a
- Knowledge of Object-Oriented design patterns as well as Test-Driven
- Be familiar with Rails, Sinatra, etc, and how these can be used to implement RESTful
- Knowledge of RDBMS such as Postgres or MySQL and SQL to run queries against
Nice to have skills
- Knowledge of any AWS systems such as EC2, Lambda, RDS,
- Knowledge of API design patterns, REST, RPC, and can explain the advantages and disadvantages.
- Knowledge of DevOps skills such as Terraform, CI/CD,
Greetings from CloudTrains Technologies!
CloudTrains is a digital product agency that designs & builds new-age technology helping Fortune 500 companies & next-generation start-ups to drive growth & build the future of digital inventions. We are a highly curated team of 500+ certified developers, outside-of-the-box thinkers, lean product-first methodology, and an obsession with making game-changing mobile-based products.
As one of the largest mobile app development companies in the world, we have handled over 900+ complex projects of various brands like Tech Mahindra, HCL, Freshmenu, Cobone, Unnati Silks where we worked on mobile apps, IoT, Wearables, Blockchain, AR/VR, cloud integration, cross-platform, on-demand, enterprise mobility, web, mCommerce and alike.
Job brief :
We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be at the front of the company and will have the liberty to create and apply an effective sales strategy.
The goal is to drive sustainable financial growth by boosting sales and creating strong bonds with clients.
Responsibilities :
- Increasing the value of current customers while attracting new ones.
- Develop a growth strategy focused both on financial gain and customer satisfaction.
- Identifies trendsetter ideas by researching industry and related events, publications, and announcements.
- Keep records of sales, revenue, invoices etc.
- Managing and retaining relationships with existing clients.
- Account Management for both B2B and B2C clients.
Requirements:
- Proven working experience of 1 year as a business development manager, sales executive or a relevant role in the IT Service Industry.
- Proven sales track record
- Experience in customer support is a plus
- Proficiency in MS Office.
- Proficiency in English
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
Why CloudTrains Technologies?
- Hackathons and Tech Talks
- Free Workshops
- Free Breakfast
- All Hands Parties
- Activity and Fun Zones
- Mentorship and Guidance
- Identifying, generating, and qualifying leads of Educational Institutes through a mix of cold calls by using social media tools at the general disposal
- Fixing a virtual meeting with these potential prospects, identifying their pain points, presenting
- Companys offerings to them and ultimately onboarding them as our partners.
- Thus, the incumbent will be responsible for the entire sales cycle- Right from lead generation to onboarding the educational institutes.
- Once an institute is onboarded, the incumbent will act as a relationship manager and will ensure a seamless customer experience throughout his association with the company.
- Constantly identifying the potential to upsell to existing clients through giving the BEST post-sales service to the client.
What’s there for you?
- The chance to live a true startup life and do things from scratch thereby gaining an enriching experience.
- Platform to showcase your talent as a city lead and grow into a state head in no time
- Lucrative incentives are paid EVERY MONTH and not at the end of a quarter or a year.
- An opportunity to work directly with FOUNDERS OF the company and thereby be a part of the foundation/core team.
Key Competencies:
- EXCELLENT interpersonal, presentation, and communication skills.
- GO-GETTER ATTITUDE.
- Extremely high passion for sales.
- High resilience- Ability to bounce back instantly even after multiple rejections.
- Potential and Mindset to live a true- startup life.
- Ability to build and maintain Client Relationships.
- Strong Negotiation Skills.
- Ability to prospect and identify potential opportunities.
- Passion for Education and Technology.
Evaluation Buckets:
The candidate would be evaluated on the following criteria:
- MINDSET
- INTENT
- Sales Acumen
- Presentation and Communication Skills
- Stability
- Flexibility
- Past Experience









