
Work Location: Vile Parle, Mumbai
Employment: Full Time
Experience: 10-15 years
DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.
At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.
Qualifications:
- Knowledge & Experience of Car Service & Service parts Operations
- Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
- Product & General Automotive Business Knowledge
- Customer Handling Skills
Goals
- Ensure Customer Satisfaction
- Ensure High-Quality Standards
- Increase Market Share
- Ensure Customer Service Department Profitability
- Monitor Expense Control
- Maintain Employee Retention & Satisfaction and ensure training is done
- Meet Dealers Performance & Profit Guidelines
- Meet Manufacturers Performance & Operational Guideline
- New customer acquisition and retention.
- Ensure profitability through identifying new revenue sources and business development.
- Coordination between-group branches to ensure uniform practices and SOP
- Ensure profitability through identifying a new revenue source
Roles & Responsibilities:
- Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
- Generate Stable Profitability for Business
- The setting of Service & Service parts Performance Targets
- Monitor Customer Satisfaction Reports & Trends
- Share Customer Satisfaction Information with Service & Service parts Personnel
- Establish Yearly Targets & Competitive Compensation Plan
- Set Marketing Strategies to Target New Business
- Tracking Competitors Activities
- Development of Innovative Offers for Customer
- Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
- Provide Monthly Performance Results to the Dealer Principal
- Maintain Service & Service parts Coordination through regular meetings
- Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
- Establish Performance & Customer Satisfaction based Incentive Scheme
- Monitor Service Shop Environmental & Safety Issues
- Ensure Facility Standards are maintained
- Monitor training function to ensure trained manpower availability
- Guide & monitor group parts function to ensure min inventory with target SR.

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Senior Software Engineer – ServiceNow Developer
Role Overview
We are seeking an experienced ServiceNow Developer with a minimum of 6+ years of hands-on expertise on the ServiceNow platform. The ideal candidate will have strong technical knowledge in UI Builder to develop Workspace front end and ServiceNow Scripting, with an added advantage if the candidate has experience in CSM, NowAssist, and AgenticAI implementations.
Required Qualifications
- 6+ years of hands-on development experience on the ServiceNow platform.
- 8+ years experience working in the software industry building enterprise applications.
- Utilize UI Builder to design and configure modern, scalable user interfaces.
- Implement NowAssist and AgentAI capabilities to improve automation, intelligence, and customer experience.
- Hands-on development & implementation experience in NowAssist (GenAI features) and AgenticAI solutions.
- Strong expertise in Script Includes, Service Portal development, and UI Builder.
- Proficiency in ServiceNow Scripting, JavaScript, HTML, CSS, and AngularJS, React for ServiceNow customizations.
- Experience in ACL, Service Catalog, Flow Designer, IntegrationHub, and Reporting/Dashboards.
- Ability to work in Agile / Scrum methodology.
- Excellent problem-solving skills with strong communication and collaboration abilities.
Preferred Qualifications (Added Advantage)
- Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD).
- Implementation experience in Customer Service Management (CSM).
Key Responsibilities
- Design, develop, and customize applications on the ServiceNow platform to meet business needs.
- Build and maintain Script Includes, Business Rules, Client Scripts, UI Policies, and Integration APIs.
- Develop and enhance Service Portal components, Catalog Items, Widgets, and Workflows.
- Collaborate with stakeholders to gather requirements and translate them into technical solutions.
- Troubleshoot, debug, and resolve issues within ServiceNow applications.
About the Role:
We are seeking a skilled and enthusiastic React.js Web Developer to join our technology team. The ideal candidate will be responsible for building high-quality user interfaces, enhancing user experience, and developing efficient web applications.
Key Responsibilities:
1. Develop responsive, interactive, and high-performing web applications using React.js, JavaScript/TypeScript, and modern front-end libraries.
2. Translate UI/UX wireframes into high-quality code and reusable components.
3. Optimize components for maximum performance across various devices and browsers.
4. Work with the team to design, structure, and maintain scalable front-end application architecture.
5. Integrate REST APIs, third-party services, and internal tools into the application.
6. Manage application state using tools such as Redux, Context API, or other state management libraries.
7. Write clean, readable, and well-documented code following best industry practices.
8. Conduct thorough debugging, troubleshooting, and performance enhancements.
9. Assist in deployment processes and ensure the application works smoothly in production.
10. Familiarity with CI/CD pipelines is an added advantage.
11. Collaborate with the team on planning, development, and code reviews.
12. Stay updated with the latest technologies and development best practices.
Required Skills & Qualifications:
- Bachelors degree in Computer Science, IT, or related field (or equivalent experience).
- 2 - 3+ years of experience in React JS development.
- Strong proficiency in JavaScript (ES6+), HTML5, CSS3.
- Hands-on experience with React Hooks, Redux, Context API, and component-based architecture.
- Good understanding of REST APIs and asynchronous request handling.
- Experience with build tools like Webpack, Babel, Vite, etc.
- Familiarity with Git/GitHub and version control workflows.
- Knowledge of responsive design and cross-browser compatibility.
- Strong problem-solving and analytical abilities.
- Ability to work independently as well as in a team environment.
- Time management skills and ability to meet deadlines.
- A positive attitude and willingness to learn new technologies.
Why Join Us?
- Competitive Salary and Professional development opportunities and training.
- Opportunity to work with cutting-edge technologies in a fast-paced environment.
- A supportive environment that encourages learning and growth.
- Collaborative team culture focused on creativity and continuous improvement.
Exciting Opportunity for React JS Developers!
🚀 Are you a passionate problem-solver who loves creating top-notch applications? Look no further! At Codebuddy, we're opening doors for talented React Native Developers like you!
What We Offer:
🌟 Challenging projects that push your skills to the limit!
🚀 Collaborative environment where innovation thrives!
💼 Competitive pay reflecting your hard work and dedication!
📚 Opportunities for continuous learning and career growth!
👥 A team that values your creativity and expertise!
What You'll Do:
🛠 Develop JavaScript applications using React.js or React Native.
🤝 Collaborate cross-functionally, working on diverse infrastructures.
🎨 Create seamless UI/UX with HTML, CSS, and JS, integrating the backend through REST API.
🖋 Write, execute, and maintain clean, reusable, scalable code.
🔧 Tackle bottlenecks, bugs, and ensure app responsiveness and performance.
💻 Work with React, Redux, Node.js, and contribute to code automation.
What We Look For:
💡 Strong JavaScript, React, and API knowledge.
🏗 Familiarity with Object-Oriented Programming.
📝 GIT proficiency and ability to document code.
🔒 Attention to detail, analytical mindset, and proactive approach.
🚀 Passion for building industry-leading applications.
Join Us and Enjoy:
💰 Fair compensation for your exceptional efforts!
🤝 A supportive team environment where your ideas matter!
📈 Ongoing opportunities for professional development!
🌐 A chance to shape the future of innovative applications!
🏆 Recognition for your achievements and dedication!
If you're ready to take your skills to new heights and be part of a dynamic team, we want you! Apply now at Codebuddy and embark on an exciting journey of creativity and growth. Don't miss out on this incredible opportunity! 🚀
Industry
- Information Technology & Services
Employment Type
Full-time
Edit job description
Opportunity Summary
We are looking for an enthusiastic engineer with experience building Salesforce AppExchange apps to lead the development of Salesforce connectors for our marketing technology products.
What would you do?
· Take a lead role in the design and implementation of Shopify connectors for our marketing products.
· Collaborate with stakeholders in establishing application requirements, determining features, creating customer-friendly solutions, and determining support needs and performance requirements.
· Plan, design, develop, test, and deploy software to satisfy these requirements.
· Work according to the agile programming application development methodology adhered to including test-first, iterative development, and continuous re-prioritization.
· Support the maintenance of our hosted technology solutions.
· Work with other team members in accomplishing group objectives and participating in code reviews.
· Ensure timely and robust implementation of the company’s development plans.
· Ensure that all relevant parties are kept up to date on progress of projects and give feedback on an ongoing basis.
· Contribute to the review, selection, and adoption of proprietary tools and technologies.
· Use specialist knowledge and experience of information technology to provide technical advice and vision.
Technical Skills
The following skills are needed for this role.
Experience
· 3+ years’ experience in web application design and development
· Bachelor’s Degree in relevant discipline or equivalent experience
Primary Skills
· Strong background in Front-end technologies – HTML, CSS, JavaScript, React, Angular, etc.
· Experience with node.js
· An understanding of User Experience and a background in building intuitive interfaces.
Secondary Skills (nice to have)
· Experience with Shopify integrations.
· Experience building native apps for other platforms.
· Experience with Salesforce APEX, VisualForce, SOQL, etc.
· AWS ecosystem and tools, particularly developing for serverless environments.
· Any experience with other languages will be beneficial.
Soft Skills
· Thrives collaborating in a team environment with a diverse range of people.
· Passionate about delivering an amazing customer experience.
· Able to have a change of mind, and able to change the minds of others.
· Writes clearly and concisely.
· Capable of working without a company office, with a fully remote team.
Growth Skills
· Possesses a good work ethic; a self-starter with a desire to grow.
· Always looking for better ways to get the job done.
· Maximum 5 years of Information Technology/Technology Operations/Information Security experience required.
· Minimum 3 years of experience in Cybersecurity, Identity & Access Management, Role Based Access Control, and Identity Governance is mandatory.
· Knowledge on User Life Cycle Management, Access provisioning, Access administration is must.
· Experience with technologies such as Role-Based Active Control (RBAC) and Attribute Based Access Control (ABAC) is required.
· Experience in User Access Re-certification activities is mandatory.
· Working knowledge on Active Directory is must.
· Working experience on any IAM tool (SailPoint/Okta/OneIdentity/Varonis/MIM) would be added advantage.
· Knowledge on Identity and Access Management role/processes/tools is must.
· Prior experience in processing IAM requests (Add/Modify/Delete) is must.
· Experienced in Incident management & Change Management processes.
· Knowledge of and the ability to adhere to SAS and SOX audit requirements pertaining to Identity & Access Management job requirements.
· Experience with work-flow management tools such as ServiceNow.
· Leveraging creative thinking and problem solving skills, individual initiative, and utilizing MS Office (Word, Excel, Access, and PowerPoint).
· Understanding personal and team roles; contributing to a positive working environment by building solid relationships with team members; proactively seeking guidance, clarification and feedback.
· Identifying and addressing business needs: building relationships with Stake Holders; developing an awareness of Firm services; communicating with the business/stake holders in an organized and knowledgeable manner; delivering clear requests for information; demonstrating flexibility in prioritizing and completing tasks; and communicating potential conflicts to a supervisor
· Experience performing user administration tasks for various in-house and third-party applications.
· Analyzing, prioritizing, and resolving faults to resolution. Resolve tickets according to SLAs and escalation procedures.
· Strong analytical, problem solving and organizational skills. Be proactive, dynamic, and flexible.
· Good Communication skills, able to articulate well with business and stakeholders.
· Education Qualification : Any graduate/post graduate with Computer Science background.
Candidates should have
- Excellent communication skills
- 2-3 years in any industry with operations execution knowledge
- The ability to work in a demanding startup environment
- Interact with Vendors, customers, and other stakeholders to ensure all bookings are serviced
- Bring on board fresh vendors and increase fleet capacity
- Liaison between vendors and Finance team to ensure invoices are cleared on time
- Followup with the customer immediately after every ride to recover any extras
- Can-do attitude to ensure the entire operations go smoothly.
- Knowledge in React Native is a must.
- Should have 1-2 year prior experience in developing App in Android and IOS
- Should have deployed at least one app in play store and app store having more than 500+ download or having technical competency in similar level
- Should have eagerness to learn & grow in a fast-paced start-up & its dynamic environment
- Willing to go beyond and shows high performance
Job Description:
- Taking care of entire mobile app development (both android and IOS).
- Build pixel-perfect, responsive UIs across both mobile platforms
- Leverage native APIs for deep integrations with both platforms
- Diagnose and fix bugs and performance bottlenecks for performance that feels native
- Proficient in Object Oriented Programming
- Responsible for development of new highly-responsive, web-based user interface
- Construct visualizations that are able to depict vast amounts of data
- Work and collaborate with the rest of the engineering team
- Work with product team and graphic designers
- Learn and understand user interactions
- Develop a flexible and well-structured front-end architecture, along with the APIs to support it










