Work Location: Vile Parle, Mumbai
Employment: Full Time
Experience: 10-15 years
DYD is a new business initiative and we are on the lookout for a passionate and energetic VP Service for our Ecommerce platform.
At DYD we are taking the car repair service experience to a whole new level. Simplifying the process while maximizing customer comfort. Integrating the latest technology to get quality results in a short time is what we aim for.
Qualifications:
- Knowledge & Experience of Car Service & Service parts Operations
- Understanding the nuances of the Car Repair Industry, business KPIs, profitability matrix
- Product & General Automotive Business Knowledge
- Customer Handling Skills
Goals
- Ensure Customer Satisfaction
- Ensure High-Quality Standards
- Increase Market Share
- Ensure Customer Service Department Profitability
- Monitor Expense Control
- Maintain Employee Retention & Satisfaction and ensure training is done
- Meet Dealers Performance & Profit Guidelines
- Meet Manufacturers Performance & Operational Guideline
- New customer acquisition and retention.
- Ensure profitability through identifying new revenue sources and business development.
- Coordination between-group branches to ensure uniform practices and SOP
- Ensure profitability through identifying a new revenue source
Roles & Responsibilities:
- Plan, Organize, Lead, and Control Operations in Car Repair Service & Service parts Area
- Generate Stable Profitability for Business
- The setting of Service & Service parts Performance Targets
- Monitor Customer Satisfaction Reports & Trends
- Share Customer Satisfaction Information with Service & Service parts Personnel
- Establish Yearly Targets & Competitive Compensation Plan
- Set Marketing Strategies to Target New Business
- Tracking Competitors Activities
- Development of Innovative Offers for Customer
- Monthly Analysis of Key Performance Indicators (Productivity, Efficiency, Labour Utilization, Labour & Service parts Sales, Inventory Control, Service Rate)
- Provide Monthly Performance Results to the Dealer Principal
- Maintain Service & Service parts Coordination through regular meetings
- Carry out Yearly Staff Performance Appraisals of Car maintenance mechanics
- Establish Performance & Customer Satisfaction based Incentive Scheme
- Monitor Service Shop Environmental & Safety Issues
- Ensure Facility Standards are maintained
- Monitor training function to ensure trained manpower availability
- Guide & monitor group parts function to ensure min inventory with target SR.
Similar jobs
A Sales Team Leader is responsible for managing and guiding a team of sales representatives to meet and exceed sales targets. Below is a typical job description for this role:
The Sales Team Leader will be responsible for overseeing the daily operations of the sales team, ensuring the team meets or exceeds sales goals, and providing support and training to sales representatives. The Sales Team Leader will act as a role model for the team, driving performance, and promoting a positive, results-driven environment.
Key Responsibilities:
Team Management: Supervise, motivate, and lead a team of sales representatives to achieve individual and team sales targets.
Sales Strategy Implementation: Assist in developing and implementing effective sales strategies to drive business growth.
Training and Development: Provide ongoing training, mentoring, and development to team members to enhance their sales skills and product knowledge.
Performance Monitoring: Track and evaluate individual and team performance, providing feedback and coaching to improve outcomes.
Customer Relationship Management: Maintain strong relationships with key clients and manage high-level customer interactions to ensure customer satisfaction.
Reporting: Prepare and present regular sales reports to senior management, highlighting achievements, challenges, and recommendations.
Problem-Solving: Address any issues or conflicts within the team, ensuring they are resolved effectively and promptly.
Collaboration: Work closely with other departments, such as marketing and customer service, to align sales strategies with overall business goals.
Target Setting: Assist in setting sales targets for the team and ensure these are communicated clearly to all team members.
Market Analysis: Keep up-to-date with industry trends, market conditions, and competitors to make informed sales decisions.
Qualifications:
Education: Bachelor’s degree in Business, Marketing, or a related field (preferred).
Experience: Minimum of 3 years of experience in sales, with at least 5 years in a leadership or supervisory role.
Skills:
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proven track record of meeting or exceeding sales targets.
Ability to analyze sales data and market trends.
Strong problem-solving skills and the ability to make decisions under pressure.
Proficiency in CRM software and MS Office Suite.
Personal Attributes:
Goal-oriented and results-driven.
Motivational leader with the ability to inspire and influence others.
High level of integrity and professionalism.
Adaptability and ability to work in a fast-paced environment.
∙ Tele consult incoming Buyers, assisting them throughout their property search. ∙
Attend inbound requests and queries on selected units, scheduling/confirming site visits with trained team members for site visits. ∙
Understand the buyer's requirements, update all details in the portal, suggest best options, collect feedback, educate the buyer on facts and real estate appreciations, and guide the buyer to a decision.
∙ Moderate negotiations or forward interested buyer profiles to a team of experts for negotiations and settlement.
Location: Bangalore.
Work from office only.
Notice period: within 30 days joiner.
Skills: C++ with windows application(c# or dot net)
Roles & Responsibilities
- The role will involve creating and iterating digital products along with the various product teams. No mundane DTP work. The design team is clearly positioned as the voice of the customers.
- Platforms: Mobile and Web
You need to be comfortable in:
- Interacting with real users on a regular basis
- Creatively presenting your case to stakeholders
- Making functional and aesthetic design experiences
- Seeing through the pixel-perfect development of your vision
Ideal Candidate
Along with Design (UX/UI), you need to possess at least 2 of the following skills:
- UX research
- Art and illustration
- Design strategy / Business analysis
- Motion/interaction design
- UX writing
- Front-end development
Responsibilities:
Providing software application support under the supervision of the Senior Engineer.
Performing analyses on software application functionality and suggesting improvements.
Ensuring effective front-end and back-end functionality of applications.
Consulting with the software development team, internal users, and clients to improve application performance.
Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.
Keeping a record of configuration changes and scheduling application updates.
Documenting processes and monitoring application performance metrics.
Providing front-end support to clients and colleagues in other departments.
Requirements:
A bachelor's degree in software engineering, computer science, information technology, information systems, computer engineering, or similar.
Demonstrable experience as an application support engineer in a related field.
Advanced knowledge of integration and system testing
Ability to manage code migration, document configuration changes, and monitor performance.
Exceptional ability to provide front-end support to internal departments and web-based clients.
Advanced proficiency in determining the causes of application errors and repairing them.
Below is the JD for your reference.
Position: BackEnd Developer
Experience: 3-8 Yrs
Location: Hyderabad
Skill Set: .Net Core (C#), Web API, ASP.NET Core, MVC, SQL, Azure exposure
Entity Framework/Entity Framework Core
Responsibilities:
He / She will be a key contributor to design, develop and maintain System, Integration, Regression and E2E development
Develop unit and scenario based automated test cases for .NET class libraries using NUnit or MS Unit test Framework
Experienced in automated deployment tools such Continuous Integration is an advantage
Excellent debugging skills; able to debug complex technical issues involving multiple system components
Analyzing the requirements and map the test cases for the complete traceability.
Design, Development and Testing (Unit, Integration and System)
Technical documentation
Design and code reviews
Application setup and automated deployment
Technical Skills: Good at analytics, Content Creation Strategies, Good at maintaining reports.
About Company: Workhours is India's 1st Ed-Tech Company Focusing on Self-Employment. We want to change the way people think about their careers from how to get a job to how to become self-employed. Example of how digital payments changed the behaviour of a person paying from cash to paying using digital apps.
Job Description: We are currently seeking a Social Media Expert with an extensive understanding of creating new content ideas, monitoring competitor tactics, and Creating New Strategies for social media that will work. You need to have the ability to train others.
Roles and Responsibilities:
- One should be Excellent at analyzing the competitors
- Must have an innovative mind and should be responsible for creating Content
- Excellent knowledge in understanding the Analytics
- He must Be good at creating New Strategies
mandatory Skills:
- Excellent communication skills
- Work Report Submissions
- Team Player
- Able to Handle Multitasking
- Should be Good at Training (Very Very Important)
- Good at Planning Strategies.
Responsibilities:
- Responsible for developing Web Applications/ Rest Apis/ Automation Scripts.
- Design, Develop, Enhance and test Back End Web Modules using Nodejs, Nestjs Framework, Mongo DB.
- Research and explore existing solutions, competition to get a holistic understanding of the design and development.
- Communicate and collaborate effectively with various teams for effective outcomes.
- Meet deadlines in a high intensity work environment.
- Write Highly scalable and stable code.
- Pick up any project & amp; suggest a solution for completing it.
- Write production ready code with minimal bugs.
- Review other engineers' code and provide constructive feedback.
- Help grow the engineering team through involvement in the technology community (conferences, meetups, blog posts, open-source projects, etc) and referrals.
- Monitor changes in production & amp; rollback if necessary.
- Pair often and provide some guidance to more junior engineers.
Requirements:
- 2-6 years of working experience in backend technologies.
- Proficient in NodeJs, NestJs, Js.
- Understanding of Backend End Technologies.
- Proficient in RESTful APIs and API Communications.
- Understanding of Sql and NoSql Databases.
- Good grasp of Asynchronous Programming and its work arounds.
- Database schema Creation for business process.
- Working knowledge in user authentication and authorization.
- Implementing data protection Error Handling skills
- Good at analyzing and solving problems.
- Passionate to work in a start-up.
- Knowledge of firebase authentication and analytics.
- Knowledge of AWS deployment tools and strategy.
- Should be good with the Low Level and High Level Design.
- Understanding of Different Design Patterns.
Desired Candidate Profile
- Minimum 3 years of hands-on development experience
- Experience with VoIP based technologies based on SIP protocol.
- Solid C, C++ experience, Python
- Experience in developing multi-threaded and client server application
- Experience in Linux/Unix environment
- Experience/Knowledge in at least three of the following technical areas is also required:
- Object oriented design and methodologies
- Experience developing cloud-based services (e.g. SaaS, PaaS)
- Knowledge and development background in web services, or web based technologies using REST.
- Experience with highly available/redundant softwer.
- Strong communication skills required.
- Strong writing skills required.
- Ability to multi-task and handle changing priorities.
- Knowledge of software development methodology, build tools and product life cycle; experience in agile development is a plus.
- Excellent team skill, can-do attitude, focus on quality.