Digital Marketer

Overall responsibility:

• Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
• Establishes performance metrics for customer service representatives. Establishes service levels and requirements for the department.
• Develops and implements methods to record, assess, and analyse customer feedback.
• Develops and implements training and quality assurance programs for new hires and experienced employees.
• Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention. Acts as a liaison between the customer service department and other divisions in the company.

Day to day responsibilities :

• Managing the customer support department’s day-to-day functions. Responding to escalated customer support issues.
• Implementing customer support processes to enhance customer satisfaction.
• Formulating and revising customer support policies and promoting their implementation. Informing the team of all new information related to products, procedures, and trends.
• Assessing support statistics and preparing detailed reports on the findings.
• Interviewing and hiring new employees. Overseeing and evaluating the team's ongoing training efforts.
• Delivering performance evaluations and following the disciplinary process according to company policy. Managing the budget of the customer support department

Mandatory Certifications:

• ISO
• Six Sigma BB

Why Join Us : 

1. Start-up Environment - Work with a passionate and energetic team that is driven by hustle, comradeship, and togetherness

2. Compensation & Benefits – Best-in-class salaries to highly competitive ESOPs along with great learning work environment, we offer you a place full of opportunities to customize your career trajectory

3. An Environment for Innovation - We create a culture for innovation by giving an employee the prowess to create, make and innovate.

4. We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

5. Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more

(Marketing Agency Experience required)

1. Develop high-quality written and visual content, including blog posts, articles, infographics, videos, and social media posts.

Mentor and provide guidance to junior content creators to maintain consistent content quality.

2. Lead content strategy development, collaborating with the marketing team to align with marketing objectives and target audience needs.

Utilize your experience to refine and optimize our content strategy continually.

3. Develop and implement advanced content promotion strategies, including influencer outreach and partnerships.

Monitor industry trends and emerging channels for innovative content promotion opportunities.

4. Take ownership of SEO efforts, conducting in-depth keyword research, and overseeing on-page and off-page optimization efforts.

Monitor and analyze SEO performance, making data-driven improvements.

5. Provide in-depth analysis and insights into content performance, identifying areas for improvement and growth.

Create customized reports for key stakeholders to showcase the impact of content marketing efforts.

5. Manage the content calendar, ensuring alignment with marketing campaigns, industry events, and product launches.

Streamline content production processes for increased efficiency.

Qualifications:

Bachelor's degree in Marketing, Communications, English, Journalism, or a related field.

Minimum of three years of experience in content marketing, with a portfolio of successful campaigns.

We are seeking a skilled Flutter Developer with 1.5 to 2 years of experience to join our dynamic team. As a Flutter Developer, you will be responsible for developing high-quality mobile applications using the Flutter framework. You will collaborate with cross-functional teams to define, design, and ship new features, ensuring the best possible performance, quality, and responsiveness of the applications.

Responsibilities:

1. Develop and maintain mobile applications using the Flutter framework.
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Write clean, maintainable, and efficient code.
4. Ensure the best possible performance, quality, and responsiveness of the applications.
5. Identify and correct bottlenecks and fix bugs.
6. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
7. Stay up-to-date with the latest trends and best practices in mobile application development.

Requirements:

1. Bachelor's degree in Computer Science, Engineering, or related field.
2. 1.5 to 2 years of experience in mobile application development using the Flutter framework.
3. Proficient in Dart programming language.
4. Solid understanding of object-oriented programming principles.
5. Experience with third-party libraries and APIs.
6. Strong problem-solving skills and attention to detail.
7. Ability to work independently and as part of a team in a fast-paced environment.
8. Excellent communication and collaboration skills.

Preferred Qualifications:

1. Experience with version control systems such as Git.
2. Knowledge of mobile UI/UX design principles.
3. Experience with Agile development methodologies.
4. Familiarity with continuous integration and deployment pipelines.
5. Contributions to open-source projects related to Flutter or mobile development.

AegisCovenant is looking for a field sales executive to join our team! In this role, you will use your knowledge of sales, marketing, and communication to drive company growth and success. You will work with a variety of customers and clients to build relationships and create long-term partnerships.

Key responsibilities:

1. Develop sales and marketing strategies to increase sales opportunities with the existing customer base

2. Develop long-term partnerships with new and existing clients

3. Utilize Salesforce to track sales and manage customers

4. Collaborate with cross-functional teams to ensure customer satisfaction

5. Monitor competitor activity and adjust marketing strategies accordingly

6. Analyze customer feedback to identify areas of improvement

7. Generate reports on sales, marketing, and customer satisfaction

8. Monitor customer service experience and address customer complaints quickly and efficiently

9. Generate ideas to promote products and services

Who can apply?

1. Male candidate preferable

2. Open to travel within and around the state/region to ensure potential customers/clients are met to achieve outside sales

3. This is an exciting opportunity to gain hands-on experience and apply your expertise to help strengthen our business

4. Our ideal candidate should know about Salesforce, market research, effective communication, and marketing strategies

5. Candidate should have a basic insurance understanding and be willing to travel within and outside of the state/region to meet potential customers/clients to accomplish outside sales

We are excited to share that we are named the best places to work in the Technology space. Techwave is a leading global IT services and solutions company revolutionizing digital transformations. We are proud of the company culture we’ve built as we’ve grown to 1500+ employees globally to make Techwave a place that people love to come to work every day.

Join us!

Organization      : TECHWAVE (http://www.techwave.net/">http://www.techwave.net/)

Requirement     : SAFe Scrum Master

Experience         : 8+ Years

Job type               : Permanent

Location               : Hyderabad

Role Requirements

• Coaching the scrum team and organisation on how to use scaled agile practices and values with a preference for use of the Scale Agile Framework (SAFe).
• Facilitating scaled agile ceremonies and coaching teams on best-practises, supporting with advancement and improvement of scaled agile within the organisation.
• Guiding the scrum team on self-organisation and cross-functionality.
• Guides and coaches the scrum team on how to use agile practices and principles to deliver high quality products and services to our customers.
• Ensures teams attain a high-performance level in the practice of scrum delivery by recognising areas of strength and improvement, employing appropriate coaching and development techniques.
• Responsible for ensuring scrum is understood and the team adheres to Scrum theory, practice, and guidelines.
• Coaches the scrum team in self-organisation, cross-functional skillset, domain knowledge and communicates effectively, both internally and externally working within the scrum team.
• Works with the scrum Team, as well as internal and external stakeholders, to influence and drive decision making and support organisational project or product teams.
• Resolves team impediments with other scrum masters to increase the effectiveness of the application of Scrum in the organization.
• Works with Agile coaches and other scrum masters to grow within the role.
• Contributes to the advancement and improvement of agile practices within the organisation.
• Facilitates and supports all scrum events: sprint planning, daily scrum, sprint review, and sprint retrospective.
• Acts as a leader who coaches and supports agile teams assigned to ongoing change delivery and broader  department initiatives, business and corporate initiatives.

Technical Experience

• Demonstrable experience within a scrum master role and familiarity with a payment’s processing institution.
• Knowledge of a scaled agile framework (techniques and artifacts) and understanding of software development life cycle models.
• Proven experience with scum techniques such as at refinement, story splitting, estimation, velocity and retrospection.
• Adept at refinement, story splitting, estimation, velocity, retrospection, and other scrum techniques.
• Experience coaching organisations and scrum teams in an agile framework.
• Ability to establish and maintain strong relationships and work collaboratively with and through others.
• Experience with tools such as JIRA, SharePoint, and Confluence plus knowledge of SSDLC and agile / Lean methodologies, exemplifying and promoting associated values and principles.
• Experience in a highly analytical, results-oriented environment with cross-functional interactions.
• Strong collaboration and influence skills to effectively lead cross-functional teams to drive deliverables, projects, and engagements to completion.
• Strong experience of software testing lifecycle and techniques such as unit, integration, acceptance, regression test and the use of mocks and stubs.
• Ability to break down and solve complex problems and follow solutions through to completion.
• Ability to function autonomously, exercise sound decision-making skills, and serve as an advocate for business goals and objectives.
• Planning and problem solving with Product Management and Solution Delivery teams.

Education / Qualifications / Training

• Bachelor’s degree and 4 years of product or project development experience, or 3 years of project development experience on an agile team or an equivalent combination of education and work experience.
• Scaled Agile Scrum Master certification preferred.
• Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques.
• Intermediate working knowledge of Microsoft Office applications, including but not limited to Outlook, Word, and Excel.
• Must have led teams of technical analysts, software developers and QA test analysts.
• More than comfortable in an ambiguous matrixed organisation.

• Key areas of responsibilities:- 
• Maintenance and enhancements of current websites.
• System requirement gathering, development, testing and maintenance for new websites or applications.
• Managing user access to the various components of the company’s IT infrastructure based on an assessment of the user requirement and security.
• Managing the admin section for the company’s websites.
  Creating an environment for Dreamweaver editor for users to develop applications.
• Documentation Designing a database and coordinating the UI design.
• Integrating the MySQL database with the PHP applications.
  Maintaining web-based PHP applications.
• Designing and developing applications and websites.
  Resolving issues related to PHP development in different applications.
  
  
• Experience and skills required:- 
  
  Skills : PHP, Mysql, MVC, JS, JQUERY,HTML,CSS, AJAX , WORDPRESS.
  
  Experience : Min 3 year Qualification: Any technical background (MCA, BE, MSC Computer etc)

• Designing graphic content, illustrations, and infographics.
• Managing graphic designs from conception to delivery.
• Reviewing junior designer drafts to ensure quality.
• Generating fresh concepts.
• Ensuring brand consistency throughout various marketing projects.
• Liaising between the marketing and design teams to ensure deadlines are met.
• Keeping up-to-date with industry developments.

• Bachelor’s degree. 
• A graphic design qualification or similar.
• 2-3 years of experience in Graphic Designing. 
• Portfolio with design projects.
• Proven work experience as a graphic designer.
• Working experience with image design tools (e.g. Photoshop and Adobe Illustrator).
• A keen eye for visual details.
• Aesthetic skills.
• Ability to meet deadlines and collaborate with team members.

Salary: 5-6 LPA