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Role: Product Manager

Experience: 5-10 years

Location: Hyderabad (Remote due to COVID-19)

Technovert is not a typical IT services firm. We inculcate the product mindset for the talent working with us. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.

Step ahead, we are looking for a Product Manager who can create best out of excellent engineering minds and build together a product which suffice Insurance Industry needs. This is a pivotal role where you can see yourself working with the Technology, Sales, Marketing and Leadership team. 
Your Responsibilities

• Identify product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
• Define the product strategy, and translate product strategy into roadmap and feature definition, in line with business and customer experience objectives.
• Collect and develop ideas, prioritize the ideas, create business cases
• Define, track, and improve key product metrics.
• Drive the product discovery process for large projects and support the product implementation and deployment
• Partner and collaborate with stakeholders from multiple teams like Engineering, UX, Data, etc. across numerous business units across countries and teams
• Liaise with Engineering and Product owners to help them implement and verify the product increments
• Liaise with Sales, Marketing, Services and Support organizations to launch the product evolutions to market
• Works with product marketing department to develop effective communication activities and programs including product positioning, collateral development, whitepapers, and analyst engagement
• Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
• Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.

Ideal Candidate Traits

• Strong understating of the Insurance industry. Preferable Life & Health.
• Must be able and willing to think and act strategically and tactically
• Excellent communication skills, and design thinking skills
• Strong analytical and problem-solving skills. Leveraging data to make informed product decisions.
• Must have sound business judgment as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
• Ability to explain the business and technical value of a technical offering to internal and external audience which is a mix of technical and non-technical customer representatives

Minimum Qualifications

• 4+ years of experience in technology product management.
• 3+ years of working in the insurance domain
• Have worked independently or as a lead on GTM and launch of at least 1 product
• Worked closely with developers in an agile development environment
• Prior experience as a developer preferred.

Description

SRE Engineer

Role Overview 

As a Site Reliability Engineer, you will play a critical role in ensuring the availability and performance of our customer-facing platform. You will work closely with DevOps, DBA, and Development teams to provision and maintain infrastructure, deploy and monitor our applications, and automate workflows. Your contributions will have a direct impact on customer satisfaction and overall experience.

Responsibilities and Deliverables

• Manage, monitor, and maintain highly available systems (Windows and Linux)

• Analyze metrics and trends to ensure rapid scalability.

• Address routine service requests while identifying ways to automate and simplify.

• Create infrastructure as code using Terraform, ARM Templates, Cloud Formation.

• Maintain data backups and disaster recovery plans.

• Design and deploy CI/CD pipelines using GitHub Actions, Octopus, Ansible, Jenkins, Azure DevOps.

• Adhere to security best practices through all stages of the software development lifecycle

• Follow and champion ITIL best practices and standards.

• Become a resource for emerging and existing cloud technologies with a focus on AWS.

Organizational Alignment

• Reports to the Senior SRE Manager

• This role involves close collaboration with DevOps, DBA, and security teams.

Technical Proficiencies

• Hands-on experience with AWS is a must-have.

• Proficiency analyzing application, IIS, system, security logs and CloudTrail events

• Practical experience with CI/CD tools such as GitHub Actions, Jenkins, Octopus

• Experience with observability tools such as New Relic, Application Insights, AppDynamics, or DataDog.

• Experience maintaining and administering Windows, Linux, and Kubernetes.

• Experience in automation using scripting languages such as Bash, PowerShell, or Python.

• Configuration management experience using Ansible, Terraform, Azure Automation Run book or similar.

• Experience with SQL Server database maintenance and administration is preferred.

• Good Understanding of networking (VNET, subnet, private link, VNET peering).

• Familiarity with cloud concepts including certificates, Oauth, AzureAD, ASE, ASP, AKS, Azure Apps, 

Load Balancers, Application Gateway, Firewall, Load Balancer, API Management, SQL Server, Databases on Azure

Experience

• 7+ years of experience in SRE or System Administration role

• Demonstrated ability building and supporting high availability Windows/Linux servers, with emphasis on the WISA stack (Windows/IIS/SQL Server/ASP.net)

• 3+ years of experience working with cloud technologies including AWS, Azure.

• 1+ years of experience working with container technology including Docker and Kubernetes.

• Comfortable using Scrum, Kanban, or Lean methodologies.

Education

• Bachelor’s Degree or College Diploma in Computer Science, Information Systems, or equivalent 

experience.

Additional Job Details:

• Working hours: 2:00 PM / 3:00 PM to 11:30 PM IST

• Interview process: 3 technical rounds

• Work model: 3 days’ work from office

Key Responsibilities:

·        Build a clear product vision and define the roadmap aligned with company goals.

·        Drive the product lifecycle from ideation to launch and beyond.

·        Conduct market research, competitor analysis and gather customer feedback to identify opportunities.

·        Collaborate with cross-functional teams — engineering, design, sales and marketing — to deliver high-quality products on time.

·        Prioritize features based on business value and customer impact.

·        Define product requirements (PRDs, user stories) and manage sprint planning.

·        Monitor product performance metrics and continuously optimize for improvement.

·        Work closely with stakeholders to ensure strategic alignment and successful go-to-market execution.

Stay updated with industry trends and emerging technologies.

Company information:

About Kanerika

Who we are:

Kanerika Inc. is a premier global software products and services firm that specializes in providing innovative solutions and services for data-driven enterprises. Our focus is to empower businesses to achieve their digital transformation goals and maximize their business impact through the effective use of data and AI. We leverage cutting-edge technologies in data analytics, data governance, AI-ML, GenAI/ LLM and industry best practices to deliver custom solutions that help organizations optimize their operations, enhance customer experiences, and drive growth.

Awards and Recognitions:

Kanerika has won several awards over the years, including:

·         CMMI Level 3 Appraised in 2024.

·         Best Place to Work 2022 & 2023 by Great Place to Work®.

·         Top 10 Most Recommended RPA Start-Ups in 2022 by RPA today.

·         NASSCOM Emerge 50 Award in 2014.

·         Frost & Sullivan India 2021 Technology Innovation Award for its Kompass composable solution architecture.

·         Recognized for ISO 27701, 27001, SOC2, and GDPR compliances.

            ·         Featured as Top Data Analytics Services Provider by GoodFirms.

What You Will Do:

As a Data Governance Developer at Kanerika, you will be responsible for building and managing metadata, lineage, and compliance frameworks across the organization’s data ecosystem.

Key Responsibilities:

- Set up and manage Microsoft Purview accounts, collections, and access controls (RBAC).

- Integrate Purview with data sources: Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake.

- Schedule and monitor metadata scanning and classification jobs.

- Implement and maintain collection hierarchies aligned with data ownership.

- Design metadata ingestion workflows for technical, business, and operational metadata.

- Enrich data assets with business context: descriptions, glossary terms, tags.

- Synchronize metadata across tools using REST APIs, PowerShell, or ADF.

- Validate end-to-end lineage for datasets and reports (ADF → Synapse → Power BI).

- Resolve lineage gaps or failures using mapping corrections or scripts.

- Perform impact analysis to support downstream data consumers.

- Create custom classification rules for sensitive data (PII, PCI, PHI).

- Apply and manage Microsoft Purview sensitivity labels and policies.

- Integrate with Microsoft Information Protection (MIP) for DLP.

- Manage business glossary in collaboration with domain owners and stewards.

- Implement approval workflows and term governance.

- Conduct audits for glossary and metadata quality and consistency.

- Automate Purview operations using:

- PowerShell, Azure Functions, Logic Apps, REST APIs

- Build pipelines for dynamic source registration and scanning.

- Automate tagging, lineage, and glossary term mapping.

- Enable operational insights using Power BI, Synapse Link, Azure Monitor, and governance APIs.

Tools & Technologies:

- Microsoft Purview, Collibra, Atlan, Informatica Axon, IBM IG Catalog

- Experience in Microsoft Purview areas:

1. Label creation and policy management

2. Publish/Auto-labeling

3. Data Loss Prevention & Compliance handling

4. Compliance Manager, Communication Compliance, Insider Risk Management

5. Records Management, Unified Catalog, Information Barriers

6. eDiscovery, Data Map, Lifecycle Management, Compliance Alerts, Audit

7. DSPM, Data Policy

Required Qualifications:

-experience in data governance or data management.

- Strong experience in Microsoft Purview and Informatica governance tools.

- Proficient in tracking and visualizing data lineage across systems.

- Familiar with Azure Data Factory, Talend, dbt, and other integration tools.

- Understanding of data regulations: GDPR, CCPA, SOX, HIPAA.

- Ability to translate technical data governance concepts for business stakeholders.

Employee Benefits

1. Culture:

a. Open Door Policy: Encourages open communication and accessibility to management.

b. Open Office Floor Plan: Fosters a collaborative and interactive work environment.

c. Flexible Working Hours: Allows employees to have flexibility in their work schedules.

d. Employee Referral Bonus: Rewards employees for referring qualified candidates.

e. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback

2. Inclusivity and Diversity:

a. Hiring practices that promote diversity: Ensures a diverse and inclusive workforce.

b. Mandatory POSH training: Promotes a safe and respectful work environment.

3. Health Insurance and Wellness Benefits:

a. GMC and Term Insurance: Offers medical coverage and financial protection.

b. Health Insurance: Provides coverage for medical expenses.

c. Disability Insurance: Offers financial support in case of disability.

4. Child Care & Parental Leave Benefits:

a. Company-sponsored family events: Creates opportunities for employees and their families to bond.

b. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child.

c. Family Medical Leave: Offers leave for employees to take care of family members' medical needs.

5. Perks and Time-Off Benefits:

a. Company-sponsored outings: Organizes recreational activities for employees.

b. Gratuity: Provides a monetary benefit as a token of appreciation.

c. Provident Fund: Helps employees save for retirement.

d. Generous PTO: Offers more than the industry standard for paid time off.

e. Paid sick days: Allows employees to take paid time off when they are unwell.

Thanks

Tableau Server Administrator (10+ Yrs Exp.) 📊🔒

📍Location: Remote

🗓️ Experience: 10+ years

MandatorySkills & Qualifications:

1. Proven expertise in Tableau architecture, clustering, scalability, and high availability.

2. Proficiency in PowerShell, Python, or Shell scripting.

3. Experience with cloud platforms (AWS, Azure, GCP) and Tableau Cloud.

4. Familiarity with database systems (SQL Server, Oracle, Snowflake).

5. Any certification Plus.

Hi,

This is Prashant, a Senior Recruiter from Triunity Software Inc. a leading staffing organization.

Title: Staff Software Engineer with Cloud & Healthcare Experience (Need Local Candidates)

Job Location: Hyderabad, India, Hybrid with 3-days a week at our Offshore location

Job Summary:

Responsible for full stack software definition, development and maintenance for cloud-based software applications used in healthcare. Specifically, responsible for all external interfaces with the cloud applications. Work closely with the Cloud Engineering team, Project leaders to define requirements, develop code and conduct unit and system-level tests for the software you develop.

Job Responsibilities (but not limited to):

·    Work closely with Cloud Engineering team members in architecting and designing cloud- based solutions.

·    Ultrasound DICOM and Electronic Medical Record (EMR) interfaces.

·    OAuth and Single Sign-on (SSO) interfaces with cloud applications.

·    Workflow engine that automates and manages workflows in the applications.

·    Assist in the architecture, design, and deployment of the full stack product.

·    Build software that meets HIPAA and Cybersecurity requirements for medical products.

·    Be part of a small, cross-functional product team working alongside product managers, design engineers, clinical engineers and software engineers.

·    Meet all Quality Management System (QMS) requirements for design, development, testing and product release.

Minimum Education/Experience:

·    Bachelor’s degree in computer science or Equivalent

·    10+ years of software development experience with Python, Django and TypeScript/JavaScript.

·    Experience with Terraform, CI/CD and AWS.

·    Familiarity with medical imaging and interface protocols used in healthcare including DICOM, HL7, FIHR, LDAP and Single Sign-on (SSO) if preferable.

Thanks & Regards

Prashant Rathore |Sr.IT Recruiter| Triunity Software Inc.

We are seeking a Senior Data Scientist with hands-on experience in Generative AI (GenAI) and Large Language Models (LLM). The ideal candidate will have expertise in building, fine-tuning, and deploying LLMs, as well as managing the lifecycle of AI models through LLMOps practices. You will play a key role in driving AI innovation, developing advanced algorithms, and optimizing model performance for various business applications.

Key Responsibilities:

• Develop, fine-tune, and deploy Large Language Models (LLM) for various business use cases.
• Implement and manage the operationalization of LLMs using LLMOps best practices.
• Collaborate with cross-functional teams to integrate AI models into production environments.
• Optimize and troubleshoot model performance to ensure high accuracy and scalability.
• Stay updated with the latest advancements in Generative AI and LLM technologies.

Required Skills and Qualifications:

• Strong hands-on experience with Generative AI, LLMs, and NLP techniques.
• Proven expertise in LLMOps, including model deployment, monitoring, and maintenance.
• Proficiency in programming languages like Python and frameworks such as TensorFlow, PyTorch, or Hugging Face.
• Solid understanding of AI/ML algorithms and model optimization.

Responsibilities:

- Manage end-to-end interactions with prospective customers.

- Deliver tailored product demos to multiple stakeholders.

- Understand customer problem statements and follow a consultative sales process to offer solutions.

- Use sales acceleration tools to perform outbound and inbound sales.

- Research accounts to understand the customer's needs, perform effective follow-up, and generate interest.

- Unearth new sales opportunities through networking.

- Build strong relationships and effectively communicate with the sales, support, and marketing teams.

Requirements

- Have 2+ years of successful experience in SaaS Sales.

- Have been in a quota-carrying role.

- Obsessed with prospect happiness and can set the stage for effective sales follow-up.

- Have excellent verbal & written communication skills.

- Flexible - things change around here. FAST.

Daily and monthly responsibilities

• Review and coordinate with business application teams on data delivery requirements.
• Develop estimation and proposed delivery schedules in coordination with development team.
• Develop sourcing and data delivery designs.
• Review data model, metadata and delivery criteria for solution.
• Review and coordinate with team on test criteria and performance of testing.
• Contribute to the design, development and completion of project deliverables.
• Complete in-depth data analysis and contribution to strategic efforts
• Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.

Basic Qualifications

• Bachelor’s degree.
• 5+ years of data analysis working with business data initiatives.
• Knowledge of Structured Query Language (SQL) and use in data access and analysis.
• Proficient in data management including data analytical capability.
• Excellent verbal and written communications also high attention to detail.
• Experience with Python.
• Presentation skills in demonstrating system design and data analysis solutions.

• You should have minimum 5 years of experience doing .NET XAMRIN development with MAUI experience.
• Please do not post your resume if you have less than 5 years of development experience.
• Strong knowledge of, XAML, C# along with MAUI.
• Experience developing Cross Platform applications (Android/iOS/Windows) in- MAUI.
• Strong Knowledge of Core concepts of Android & iOS.- Good exposure to UI development using.
• Xamarin.Good knowledge in programming using .NET/ Blezor C#- Good exposure to Webservices.
• Candidate should have a good understanding of Agile methodologies.
• Excellent problem-solving skills, self-motivated, adaptable, and goal-oriented.
• Should have good verbal and written communication in English.
• Experience in working with ESRI APIs

Location: Chennai

Summary of the Position:

Job Purpose:    

Genesys is the global omnichannel customer experience and contact center solution leader. With over 4,500 successful customers, our customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. 

Genesys is embracing AI and Machine Learning in delivering AI-powered products like Predictive Routing, Chat bots, and Customer Journey management. The PS Data Scientist share a passion for AI & data working with global project teams and customers to extend data science services across Genesys solutions both on premise and in the cloud.

Join us and be a part of this journey as we write Customer Success stories with these products.

Location: (Chennai/Hyderabad/Bangalore)

WHAT YOU DO:

• Interface with business customers, gathering and understanding requirements

• Interface with customer and Genesys data science teams in discovery, extraction, loading, data transformation, and analysis of results

• Define and utilize data intuition process to cleanse and verify the integrity of customer & Genesys data to be used for analysis

• Implement, own, and improve data pipelines using best practices in data modeling, ETL/ELT processes

• Build, improve, and provide ongoing optimization of high quality models

• Work with PS & Engineering to deliver specific customer requirements and report back customer feedback, issues and feature requests. Continuous improvement in reporting, analysis, overall process.

• Visualize, present and demonstrate findings as required. Perform knowledge transfer to customer and internal teams.

• Communicate within the global community respecting cultural, language and time zone variations

• Demonstrate flexibility to adjust working hours to match customer and team interactions

ABOUT YOU:

• Bachelor’s / Master’s degree in quantitative field (e.g. Computer Science, Statistics, Engineering)

• 2-4 years of relevant experience in Data Science or Data Engineering

• 2+ years of hands-on experience performing statistical data analysis across large datasets writing highly optimized SQL queries and utilizing Python (NumPy, Pandas) or similar software (Primary)
• Expertise with major statistical & analytical software like (Python or R or SAS) - Primary
• Experience in Snowflake, Tableau, Elasticsearch, Kibana and real time analytics solution development will be major plus (Secondary)

• Should have the application development background of using any contact center product suites such as Genesys, Avaya, Cisco etc.

• Expertise with data modelling, data warehousing and ETL/ELT development

• Expertise with database solutions such as SQL, MongoDB, Redshift, Hadoop, Hive

• Proficiency with REST API, JSON, (AWS/AZURE/GCP) - Primary

• Experience in working and delivering projects independently. Ability to multi-task and context switch between projects and tasks

• Curiosity, passion, and drive for data queries, analysis, quality, models

• Excellent communication, initiative, and coordination skills with great attention to detail. Ability to explain and discuss complex topics with both experts and business leaders

How You Do It:

How You Think: Understands the business and takes a non-traditional approach to solving common problems. Willing to draw outside the lines and find new ways to make an impact on old problems.

How You Interact: Can easily build collaborative relationships that energize individuals, teams, and the company into action. You are a global thinker and can work across locations and time zones. You are an excellent communicator and listener, and can easily persuade to drive a vision and purpose.

How You Own It: You are a hands-on executor who can drive change and clearly communicate across all stakeholders.

How You Show Up: 

Embodies Genesys core cultural values and pushes to create an authentic employee experience. You are the type of person who can succeed through ambiguity, bringing clarity where there is no roadmap, who can re-set when a change in direction is needed without getting derailed or frustrated. You are authentic and in still the trust in others.

About Us

Genesys ® powers more than 25 billion of the world’s best customer experiences each year. We put the customer at the center of everything we do and passionately believe that great customer engagement drives great business outcomes. More than 10,000 companies in more than 100 countries trust the industry’s #1 customer experience platform to orchestrate omnichannel customer journeys that eliminate silos and build lasting relationships. With a strong track record of innovation and a never-ending desire to be first, Genesys is the only company recognized by top industry analysts as a leader in both cloud and on-premise customer engagement solutions. Connect with Genesys via www.genesys.com , Twitter , Facebook , YouTube , LinkedIn , and the Genesys blog.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.