Instructional Designer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Creative Producer

Experience Level: 5+ Years

Location: Bangalore, Karnataka (On-site).

Job Overview:

● A Strong Background in Animation, Motion Design

● Strong technical skills and proven ability to use a variety of software - Premiere Pro

● The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)

● Must be a creative and strategic thinker.

● Assertive, Proactive, Empathetic and forward-looking

● Super energetic positive attitude with a strong appetite for growth

● Able to work in a fast paced environment and have strong project management skills

● Be a great communicator, Receive and interpret feedback and meet deadlines.

Job Responsibilities:

● Ideate, Conceptualize and create highly quality engaging video content for the brands, Partners & DE App.

● Create Lottie based animation files. Train team members on deliverables

● Work with the design team to create a library of illustrations for the video content.

● Present storyboards to the stakeholders and take responsibility in execution of the entire project.

Qualifications:

● Required Skills 5+ years of experience in managing a video/Animation team.

● Experience working on mobile platforms/Apps/Social media launches

● A very good knowledge of Animation principles, Storytelling, Design, Composition, Staging, timing Character design.

● A degree in animation, Art or any kind of creative background is a must.

● Obsessed with details and has a strong eye for design nuances

● Fair amount of experience in UI & UX Illustration capability is a plus. 2d/3d animation is a plus.

● Image manipulation, Color correction knowledge is a plus and experience in Cinema 4D is a plus.

UX Designer (TPC)

What We Look for

The ideal candidate should demonstrate the ability to work with stakeholders to discover effective workflows, generate clean and artful design elements, and transform them into intuitive and functional interfaces with focus on accessibility and user centered design while bringing passion, empathy and expertise to every engagement.

Responsibilities

● Collaborate - Upholding CXD process, collaborating with product management and engineering to define and implement innovative solutions.

● Craft - Creating wireframes, storyboards, user flows, and process flows to effectively communicate interaction, design ideas and building application UI toolkits.

● Construct - Conceptualizing original ideas that bring simplicity and user friendliness to complex design roadblocks.

● Concentrate - Demonstrating attention to detail and problem-solving skills along with paying careful attention to staying on-brand.

● Convince - Presenting and articulating designs and key milestone deliverables to peers and executive level stakeholders.

Minimum Qualifications

● A well-curated online and/or print portfolio/case study demonstrating UX/UI design skills, curiosity, positive attitude and strong drive to learn from a fast paced environment.

● Proven UX/UI design experience for multiple platforms including desktop, mobile, tablet.

● Excellent visual design skills with sensitivity to user-system interaction. Additionally experience in data informed and customer centric approach to design is key.

● Solid experience in creating wireframes, prototype, storyboards, user flows, and process flows.

● Proficiency in simplifying complex information through end-to-end experiences designs while co-creating with all the senior designers for smooth implementation.

● Up-to-date with the latest UI trends, tools, techniques, and technologies and their role in a commercial environment

● 4-7 years of relevant experience with a B. DeS/M. DeS in Visual Design, Human-Computer Interaction, Interaction Design, or related is an advantage.

● General understanding of the front-end development process, including HTML and CSS.

● Ability to speak fluent English is a must. Demonstrable proficiency in presenting your designs and selling your solutions to various stakeholders through clear communication is key.

Key Responsibilities

Instructional Design & Development

● Lead the end-to-end instructional design process to create engaging, scalable, and user-centric learning content.

● Develop training materials, including e-learning modules, videos, instructor-led training (ILT), virtual ILT (vILT), guides, and job aids.

● Ensure all training content aligns with adult learning principles, industry best practices, and company objectives.

SaaS Integration Training

● Design and deliver training programs focused on SaaS platform integration, API usage, and customization workflows.

● Translate complex technical concepts into clear, actionable learning solutions for both technical and non-technical audiences.

● Collaborate with product and engineering teams to stay updated on platform updates, integration capabilities, and best practices.

Leadership & Collaboration

● Manage and mentor a team of instructional designers, ensuring quality and consistency in deliverables.

● Act as the primary point of contact for stakeholders to assess training needs and define learning objectives.

● Collaborate with customer success, product management, and marketing teams to align training with customer journeys.

Technology & Tools

● Utilize authoring tools such as Articulate Storyline, Adobe Captivate, or similar to create e-learning modules.

● Leverage Learning Management Systems (LMS) to manage and distribute content effectively.

● Integrate multimedia elements, interactive simulations, and assessments into training materials to enhance engagement.

Metrics & Improvement ● Monitor and evaluate the effectiveness of training programs through learner feedback, performance data, and completion rates.

● Continuously iterate on learning content to improve quality and relevance.

● Collaborate with various internal teams (e.g., engineering, product, marketing, support) to incorporate customer insights and real-world use cases into training content, ensuring that all learning solutions meet both business and customer needs.

● Align training content with business and customer success goals, ensuring measurable impact on product adoption, customer satisfaction, and retention. Regularly assess the effectiveness of training programs to optimize learning outcomes and business results.

● Utilize an agile instructional design approach to quickly adapt training content in response to evolving product features, customer feedback, and business requirements. Regularly update and improve course materials to keep pace with product updates.

● Oversee project timelines, resource allocation, and delivery of training initiatives to ensure on-time, high-quality outputs. Manage competing priorities and coordinate with stakeholders to maintain project alignment.

Required Qualifications

● Bachelor’s degree in Instructional Design, Education, or a related field (Master’s preferred).

● 9+ years of experience in instructional design, with at least 3 years in a leadership role.

● Proven experience in creating training for SaaS platforms, particularly in integration and API-based workflows.

● Strong knowledge of adult learning principles, instructional design methodologies, and learning technologies.

● Proficiency with authoring tools (e.g., Articulate 360, Adobe Captivate), video editing tools, and graphic design software.

● Familiarity with LMS platforms and SCORM-compliant content.

Please find the JD for Instructional designer position below:

Job Title: Instructional Designer & Content Developer

Location: Mumbai, Maharashtra

Job Type: Full-Time, Permanent

Experience: Minimum 3 years as an Instructional Designer

Responsibilities:

1. Apply instructional design theories, such as ADDIE, Bloom's Taxonomy, and adult learning principles, to create effective and learner-centric training materials.

2. Demonstrate a solid background in e-learning design principles, staying updated on industry trends and best practices.

3. Collaborate with stakeholders to identify learning objectives and analyze the target audience's needs, characteristics, and existing knowledge.

4. Develop visually appealing and interactive storyboards using MS PowerPoint to outline the flow and structure of e-learning modules.

5. Create engaging and compelling scripts and narrations for instructional videos, ensuring alignment with learning objectives.

6. Develop instructional materials, including presentations, e-learning modules, videos, and assessments, ensuring they are engaging, informative, and meet the defined learning outcomes.

7. Proficiently use Articulate Storyline to design and develop interactive e-learning modules that enhance the learning experience.

8. Edit and enhance video content using Camtasia, ensuring a seamless and engaging visual experience for learners.

9. Possess a strong understanding of Learning Management Systems (LMS) and the ability to integrate e-learning content into various platforms.

10. Communicate complex ideas effectively through clear and concise written content, ensuring a high standard of English proficiency.

11. Gather feedback from learners and stakeholders to refine and enhance instructional materials, making improvements based on constructive input.

12. Stay informed about industry trends, educational technologies, and instructional design methodologies, participating in professional development opportunities.

Qualifications:

1. Bachelor's degree in Instructional Design, Education, or a related field, or certification or diploma in Instructional Design.

2. Strong understanding of instructional design principles and adult learning theories.

3. Proficiency in using instructional design software and tools (Articulate Storyline, Camtasia, Adobe Illustrator).

4. Excellent communication and collaboration skills.

5. Excellent problem-solving skills and the ability to work independently as well as collaboratively in a team.

Roles & Responsibilities:

 3+ years of experience developing mobile apps.  Experiencing fine tuning applications to improve performance and memory utilization.  Thorough understanding of iOS development for iPhone, iPod Touch, and iPad devices.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch  Experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc.  String knowledge in Restful, SOAP APIs to connect iOS applications to back-end services  Strong knowledge of Storyboard, Autolayout, ARC.  Experience of design and development of iOS applications, preferably in an Enterprise setting  Proficient with Xcode, Objective-C, and Cocoa Touch.  experience with iOS frameworks such as Core Data, SQLite, MapKit, UIKit, Core Location, etc  Experience with offline storage, threading, multitasking, and performance and memory tuning with  tools  (such as Instruments).  Understanding of Apple’s design principles and interface guidelines  Knowledge of low-level C-based libraries is preferred  Knowledge of Graph APIs is preferred.  Familiarity with cloud message APIs, Local and push notifications  Proficient understanding of code versioning tools (such as Git, TFS or SVN)  Familiarity with continuous integration.

Roles and Responsibilities:

• Review training content and assessments. The review parameters include (but are not limited to) the following:

○ Rewrite the training content wherever necessary to simplify it or to make it more age

appropriate.

○ Create engaging learning activities and provide exercises and activities that enhance

the learning process.

○ Devise modes of assessment, such as tests or quizzes, to measure the effectiveness

of course.

○ Analyze and apply trends and best practices in learning technologies and instructional

design.

○ Suggest instructional enhancements to the content and assessments so the learning

experience is superior.

○ Check if all the training assets follow the instructional guidelines.

○ Work with subject matter experts to identify target audience’s training needs

○ Do a thorough language review.

○ Do a thorough formatting check and fixes.

• Brainstorm with the content developer to storyboard the concepts introduced in a lesson/chapter.
• Create guidelines and templates as and when needed.
• Conduct audits of the live classes to check how the content is getting translated into the actual class experience.
• Give inputs for process improvements.

Skill Set:

1. General:

• In-depth understanding of activity based teaching-learning methods with a strong knowledge of pedagogies to teach 21st Century Skills.
• At least 3-4 years of experience in instructional design and/or content writing.
• Experience in editing documents with an eye for details.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards.
• Creative and analytical thinker with strong problem-solving skills.
• Excellent verbal and written communication skills.

○ Must demonstrate the ability to communicate effectively at all levels of the 

organization.

1. Technical:

• Understanding of Object-Oriented concepts.
• Basic understanding of core programming concepts with teaching skills will be an asset.
• Good exposure on-
  • Object-Oriented Programming language(s) (preferably JavaScript/Python)
  • Web Technology (HTML/CSS/JavaScript)- Front End Development
  • Block-Based Coding environment like Code.org or Scratch will be a plus
  • Knowledge of RDBMS (MySQL, Airtable, Firebase etc.) will be an added advantage