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Senior Product Manager (Healthcare Payer Domain)
As a Senior Product Manager, you will be the leader and mentor of one value stream within Healthcare Payer, responsible for the end-to-end user journey of the product portfolio. You will have advanced skills in backlog prioritization, product/component integration, and commercialization. You will also provide deal-specific sales support and lead discussions with customers and partners. You will seek voice of customer and voice of market feedback and lead decision making on projects through collaboration with cross-functional teams.
Required Skills : US Healthcare/Healthcare Domain, B2B SaaS, Product Management, Product Operations, Claims experience, Healthcare Payer Domain Experience, Commercial software product development, preferably with enterprise software, TAM, SOM, Voice of the Customer, Voice of the market, PLM, go-to-market (GTM) product strategy, Product User Experience.
Key Responsibilities
- Proven experience in leading and mentoring product teams, with focus on fostering a data- driven culture.
- Deeply understand how the product and/or components impact other aspects of the portfolio
- and/or product line in delivering business value, and track and provide guidance on competition and market trends.
- Promote and integrate a data-driven methodologies into the product development lifecycle.
- Utilize data to make informed product decisions and establish frameworks to measure success.
- Manage and deliver go-to-market (GTM) deliverables and ensure alignment with the company vision and strategy. Collaborate closely with cross functional teams, including engineering, design, marketing, sales, Operations, customer success to ensure successful product launch and adoption.
- Prioritize and manage the product backlog for specific product, component, and integrations, including cross-value stream dependencies, and collaborate with cross-functional teams to deliver high-quality products that solve customer problems and create value.
- Lead the team for their product or component area, providing direction, feedback, and coaching, and build organizational capacity through training and mentoring of others on product and market knowledge.
- Work with other functions to understand how the product affects and is affected by other functions to deliver a positive customer/user experience, and lead customer discussions and shadow users to analyze their day in the life (DILO) and improve user experience (UX) with the product.
- Build organizational capacity through development of documented processes and artifacts and consider the connections between products and services in making decisions.
- Provide deal-specific sales support and validate inputs provided by direct reports and leverage insights to understand and build market segment sizing for existing products or solutions (total addressable market (TAM), serviceable addressable market (SAM), and serviceable obtainable market (SOM))
- Be familiar with competition and their products and actively seek structured voice of customer(VOC) and voice of market (VOM) feedback.
- Drive the commercialization effort, managing all artifact development, delegating to people on the team as needed, and collaborating with other departments to provide input and ensure dependencies are managed.
- Lead discussions with customers and partners, actively mentor others in and outside the product organization, build consensus and lead decision making, and find solutions to challenges and make recommendations, including validation of frameworks developed by reports and executing on them.
- Define, track, and analyze key performance metrics to assess product performance and identify areas of improvement.
- Drive continuous product innovation by staying current with industry trends and emerging technologies in healthcare.
- Experience in identifying cost centers and implementing strategies to improve efficiency and optimizations.
- Must have the ability to thrive in a fast paced, dynamic environment and manage multiple priorities effectively.
Qualifications
- Technical chops and systems thinking expertise to comfortably work with high performing engineering teams. Strong ability to effectively communicate business requirements to engineers.
- 8+ years of working in software development organizations that build software or applications for the US healthcare industry (experience with core administrative processing systems/claims processing systems would be an added advantage).
- 5+ years of successfully working within product management (As Associate Product Manager or above) to analyze, define and document software requirements for commercial software product development, preferably with enterprise software.
- 5+ years of experience working in an Agile/Scrum software development environment.
- Bachelor’s degree in engineering (preferably computer science), Math, and/or Science. An MBA from a tier 1 / 2 B-school is an added advantage.
- Proven track record of leading and delivering successful products from ideation to launch.
- Excellent skills in backlog prioritization, product/component integration, and commercialization
- Experience in collaborating with cross-functional teams, such as engineering, design, marketing, and operations, and leading decision making on projects
- Experience in mentoring and coaching others on product and market knowledge, and building organizational capacity
- Excellent communication, presentation, and interpersonal skills
- Familiarity with agile methodologies and tools, such as Scrum, Kanban, Jira, etc.
Zycus is looking out for a seasoned Business Development/Inside Sales Executive, with business development experience of about 1-5 years. Candidate should have hands-on experience in generation of leads and new business opportunities.
Roles & Responsibilities:
- Manage customer accounts in a SaaS based technology company .
- White spacing activities on customer accounts along with persona mapping.
- Collaborate with Sales, TAM, CSM and Implementation/ Delivery teams.
- Create cross sell opportunities and providing support on customer marketing activities.
- Generating new business leads and opportunities
- Collaborating with Regional Sales Managers to accelerate influx of business opportunities in the assigned territory.
- Reaching out via phone/email/social media to connect with prospective customers.
- Conducting secondary research into company financials, line of business, technology requirements, etc., to personalize prospecting efforts
- Staying up to date with the latest procurement industry trends & best practices
- Competitor analysis & positioning against them
- Delivering first-level Corporate Overview Presentations
- Pre-qualification of business opportunities (Gauging- Budget, Authority, Need & Timeline)
- Strategizing cross-functional campaigns to be conducted by BD & Marketing.
Skills & Experience Required
- Should have experience of 1-5 years in business development/inside sales in a software company
- Excellent verbal & written communication skills in English (Public Speaking background is preferable)
- Soft Skills (Pitching, Probing, Objection Handling, Rapport Building)
- Strong, in-depth analytical skill
- Proficient in professional business conversational etiquette
- Account Mapping & Social Selling ability
- Networking & Team Management
- Educational Qualification: B.E./MBA from premium institutes
Five Reasons Why You Should Join Zycus
- Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Be a part of the next generation global business process transformation using SAAS - A Disruptive trend in the industry.
- Join the Experts: Zycus has been consistently recognized by Gartner and Forrester as a Leader in Strategic Sourcing and Source-to-Contract Suites. Zycus has been recognized for its 'completeness of vision' and 'ability to execute' in the Gartner Magic Quadrant for Procure-to-Pay Suites, published in October 2021 (https://www.zycus.com/)
- Become a Thought Leader: Play a critical role in taking the business to the next level and champion thought leadership in Cognitive Procurement with our Merlin AI Suite
- Get a Global Exposure: Work with our fortune 500 global customers.
- Advance your career with us: We’re enthusiastic to help our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow.
About Us
Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user experience to the end-users.
Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization.
Start your #CognitiveProcurement journey with us, as you are #MeantforMore
Key Responsibilities
- Recognizes and seizes opportunities to contribute to agency new business
- Build product GTM narrative, and clearly explain products, value proposition, commercial and engagement model
- Organize Product trainings and roadshows across agencies
- Accountable for maintaining a positive relationship with Media agency, and providing clear lanes of communication and support
- Responsible for development of direct reports
- Establish regular check-ins with key stakeholders
- Understand who and when to pull in Tech Product team to support client-direct conversations, and more specific requests
- Manage & prioritize incoming requests from agencies
- Partner with business stakeholders to define product application & usage goals and working to ensure solutions are properly integrated, applied, and activated
- Provide feedback to product team share client & agency specific feedback, areas for improvement, opportunities, etc.
- Display strong consulting and collaboration skills
- Exhibits enthusiasm for clients’ business and industry. Maintains leading edge of knowledge of clients’ business and industry
Requirements
- 10+ years of experience, ideally in a digital or media agency or consultancy
- Strong knowledge of leading data and technology tools
- Excellent written and verbal communication skills, including demonstrated ability to create and deliver professional presentations and customer deliverables requiring little review/input from others.
- Strong attention to detail, excellent organization skills, and ability to manage multiple projects
- Demonstrable track record of success in operations and client engagement in a cross-functional environment, including product, tech, or media.
- Has deep knowledge and experience with paid media agencies
Role: Product Manager
Experience: 5-10 years
Location: Hyderabad (Remote due to COVID-19)
Technovert is not a typical IT services firm. We inculcate the product mindset for the talent working with us. We have to credit two of our successful products generating $2M+ in licensing/SaaS revenues which is rare in the industry.
Step ahead, we are looking for a Product Manager who can create best out of excellent engineering minds and build together a product which suffice Insurance Industry needs. This is a pivotal role where you can see yourself working with the Technology, Sales, Marketing and Leadership team.
Your Responsibilities
- Identify product market opportunities through market research, customer profiling, needs analysis, market sizing and competitive analysis.
- Define the product strategy, and translate product strategy into roadmap and feature definition, in line with business and customer experience objectives.
- Collect and develop ideas, prioritize the ideas, create business cases
- Define, track, and improve key product metrics.
- Drive the product discovery process for large projects and support the product implementation and deployment
- Partner and collaborate with stakeholders from multiple teams like Engineering, UX, Data, etc. across numerous business units across countries and teams
- Liaise with Engineering and Product owners to help them implement and verify the product increments
- Liaise with Sales, Marketing, Services and Support organizations to launch the product evolutions to market
- Works with product marketing department to develop effective communication activities and programs including product positioning, collateral development, whitepapers, and analyst engagement
- Serves as the key contact for product questions and new product ideas which surface from customers, sales, or market research.
- Manages the resolution of escalated customer problems. Escalates problems and issues to other departments when needed.
Ideal Candidate Traits
- Strong understating of the Insurance industry. Preferable Life & Health.
- Must be able and willing to think and act strategically and tactically
- Excellent communication skills, and design thinking skills
- Strong analytical and problem-solving skills. Leveraging data to make informed product decisions.
- Must have sound business judgment as well as the ability to think clearly, analyze quantitatively, problem-solve, scope technical requirements, and prioritize
- Ability to explain the business and technical value of a technical offering to internal and external audience which is a mix of technical and non-technical customer representatives
Minimum Qualifications
- 4+ years of experience in technology product management.
- 3+ years of working in the insurance domain
- Have worked independently or as a lead on GTM and launch of at least 1 product
- Worked closely with developers in an agile development environment
- Prior experience as a developer preferred.
Experience Range: 5 to 10 Years (Associate CSP / CSP / Sr. CSP)
Roles and responsibilities:
As part of the core sales and GTM team of Quantiphi, the CSP will be responsible for execution of end-to-end sales process in a B2B environment.
Your responsibilities will include:
- Prepare and deliver technical presentations explaining products or services to customers and prospective customers.
- Managing customer communication and relationships.
- Engage and drive end-to-end pre-sales activities for business development for the company in the Data Science and Applied AI domain.
- Ability to research, identify and prospect full range - Proficient in developing business collaterals based on latest developments in AI to showcase the potential of ML & AI for the enterprise.
- Experience in handling or being hands-on for analytical/machine learning projects (Good to have).
- Work in conjunction with the Solution Architects and Data Science teams to gather, analyze and prospect business problems to be solved using large volumes of quantitative and qualitative data and develop of point of view to build a solution for the problems.
- Applying the right analysis frameworks to develop creative solutions to complex business problems.
- Planning and executing both short-term and long-range projects. Manage teamwork and client expectations.
- Challenge and inspire customers and peers to solve difficult problems with ambitious and novel solutions.
- Work with the team to identify and qualify business opportunities. Identify key customer technical objections and develop a strategy to resolve technical blockers.
- Work hands-on with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments and manage the technical relationship with Google’s customers.
- Recommend integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
- This includes understanding, analyzing and prospecting complex business problems to be solved using Data solutions & AI Applications in a variety of industries including Healthcare, Media, BFSI, CPG, Retail and many others.
- Travel to customer sites, conferences, and other related events as required.
Skills Required:
You would be involved in the development of new business opportunities and value-added services which requires a high level of creativity, learning potential and deep quantitative subject matter expertise and therefore self-driven individuals willing to learn on the go would be preferred.
- Good communication, abstraction, analytical and presentation skills.
- Experience of B2B sales, customer communication and relationship management.
- Experience and knowledge of critical phases of the sales process which includes requirement gathering, sales planning, solution scoping, proposal writing and presentation.
- Data driven mindset. Your plans and actions are backed by not just gut feeling but also
- customer/industry/market research.
- Knowledge and willingness to learn and apply emerging trends in business research, data science,
- Machine learning Artificial Intelligence, Cloud.
- Excellent aptitude in business analysis and awareness of quantitative analysis techniques.
- Excellent communication (written and verbal) and excellent articulation skills.
- Strong team player and ability to collaborate with a cross functional team
- Experience with sales reporting.
- Self-driven and strong aptitude to work in an entrepreneurial , fast-paced environment with minimal supervision and a passion for developing new value-added AI based solutions for clients across a variety of industries.
Role Objective |
We are looking for a true techno-commercial individual who is excited to take up new challenges. The incumbent will be expected to work as Product leader for Ecommerce Supply & catalog & shall impact areas ranging from how suppliers list their products with Moglix's product catalog; to how products make it through our warehouse; to how our customers find & discover the products. |
Role Responsibilities |
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Key Stakeholders |
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With |
Purpose |
Internal |
Business (Sales, Supply Chain, Catalog team, Supply and leadership) |
Understand their vision and challenges to align tech product roadmap to address the same. |
External |
If required (need basis) |
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Qualification & Experience |
Essential/ Desirable |
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Work Experience |
3+ yrs work experience in a similar profile i.e Product management – Catalog/Supply in ecommerce organisations
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Essential |
Knowledge/ Skills |
Excellent analytical, communication & people management skills |
Essential |
High level of ownership, willingness to set up things from scratch |
Essential |
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Education |
B. Tech & MBA (Tier 1/ Tier 1.5) |
Essential |