11+ Fraud management Jobs in Delhi, NCR and Gurgaon | Fraud management Job openings in Delhi, NCR and Gurgaon

• Reviewing, drafting and negotiating commercial agreements and legal documents ensuring the company’s interests are fully protected in all contracts entered into
• Providing timely and commercially sound guidance and advice to management on all regulatory matters
• Executing of Legal Contracts & Agreements of all types and nature viz. vendor, purchase contracts, rental, sale deeds, NDAs, consultancy contracts, technology licensing, manpower related, etc.
• Implementing corporate actions like buyback, incorporation, restructuring, mergers or other similar activities
• Preparing for and conducting Board and general meetings, minutes & proceedings of Board & general meetings; maintaining other statutory registers
• Filing of various forms, resolutions, and returns under the Companies Act, correspondence, and filing returns with various statutory authorities
• Preparing and circulating circular resolutions for board and committee approval from time to time
• Recommending changes to processes and procedures to reduce compliance risk and raising operational standards
• Assisting auditors by providing required clarifications and compliance of audit requirements as well as implementation of audit observations
• Assisting management with legal aspects of Fraud management
• Assisting with communication with government agencies seeking information regarding possible fraud cases
• Handling customer complaints and consumer legal notices and taking initiative for amicable settlement of the same

What you need to have:

• Bachelor's Degree in Law (LLB) from a reputed college
• Membership of the Institute of Companies Secretaries of India
• 3 to 5 years experience in a regulated financial firm
• Experience in B2B and B2C financial institutions, fintech companies, and credit institutions
• Expertise in Indian laws and regulations concerning payments products such as credit cards, debit cards, direct debit, eMoney, consumer credit, and alternative payment methods
• Excellent oral, written and business communication skills in English
• Ability to provide independent advice to senior level management on highly technical matters with proper analysis
• Knowledge of and experience with laws dealing with government and/or commercial contract administration, particularly contract negotiation, preparation, and administration
• Good planning and organizational skills
• Proven ability to delicately solve sensitive matters
• Ability to establish effective working relationships throughout the Company
• Ability to accurately proofread and correct documents
• Ability to set priorities and work under pressure
• Ability to prepare reports, research and explore assigned tasks    

We are looking for a graphic designer who gets B2B. Someone who can take content briefs and turn them into visually compelling collateral that speaks directly to decision-makers. You'll work closely with writers, content strategists, and the creative lead to bring high-readability content to life without compromising brand tone or clarity.

Key responsibilities:

1. Translate content briefs into visual assets (presentations, social graphics, ebooks, reports, one-pagers, etc.)

2. Maintain consistency in brand visual language across formats and campaigns

3. Design static and interactive assets optimized for digital publishing (LinkedIn, websites, email campaigns)

4. Collaborate with content and strategy teams to ensure visual storytelling aligns with messaging

5. Build and refine templates to streamline future projects

6. Manage multiple design projects with fast turnarounds and high attention to detail

Other requirements

1. Proficient in Adobe Creative Suite (Illustrator, InDesign, Photoshop) and/or Figma

2. Strong grasp of typography, layout, and visual hierarchy

3. Experience designing for digital-first B2B brands

4. Ability to simplify complex information into clean, impactful visuals

5. Excellent attention to detail and a strong sense of design judgment

6. Ability to meet deadlines without compromising on quality

Position Summary

We are seeking highly motivated and customer-oriented professionals for the role of Process Associate for an International Voice and Non-Voice Process. The ideal candidate will have excellent communication skills, a problem-solving mindset, and a passion for delivering a top-tier customer experience.

Key Responsibilities

• Manage customer interactions via phone, email, or chat in a professional and timely manner.
• Resolve customer queries, issues, or complaints with accuracy and empathy.
• Maintain detailed records of customer interactions in the system.
• Collaborate with internal teams for escalations and resolution follow-ups.
• Uphold service quality standards and contribute to continuous improvement.

Qualifications & Requirements

• Education: 12th Pass, Diploma, Graduate, or Postgraduate
• Experience: Freshers and experienced professionals (up to 3 years) are encouraged to apply

Skills:

• Excellent verbal and written communication in English
• Strong interpersonal and problem-solving skills
• Basic computer proficiency (MS Office, typing skills)
• Ability to work in a fast-paced, team-oriented environment
• Willingness to work in rotational shifts (including night shifts)

Perks & Benefits

• Competitive salary with performance-based incentives
• Night shift allowances and cab facility
• One-time complimentary meal during shifts
• Opportunities for internal growth and role advancement
• Exposure to international client processes and professional development

About the Role:

We are seeking a talented Lead Data Engineer to join our team and play a pivotal role in transforming raw data into valuable insights. As a Data Engineer, you will design, develop, and maintain robust data pipelines and infrastructure to support our organization's analytics and decision-making processes.

Responsibilities:

• Data Pipeline Development: Build and maintain scalable data pipelines to extract, transform, and load (ETL) data from various sources (e.g., databases, APIs, files) into data warehouses or data lakes.
• Data Infrastructure: Design, implement, and manage data infrastructure components, including data warehouses, data lakes, and data marts.
• Data Quality: Ensure data quality by implementing data validation, cleansing, and standardization processes.
• Team Management: Able to handle team.
• Performance Optimization: Optimize data pipelines and infrastructure for performance and efficiency.
• Collaboration: Collaborate with data analysts, scientists, and business stakeholders to understand their data needs and translate them into technical requirements.
• Tool and Technology Selection: Evaluate and select appropriate data engineering tools and technologies (e.g., SQL, Python, Spark, Hadoop, cloud platforms).
• Documentation: Create and maintain clear and comprehensive documentation for data pipelines, infrastructure, and processes.

Skills:

• Strong proficiency in SQL and at least one programming language (e.g., Python, Java).
• Experience with data warehousing and data lake technologies (e.g., Snowflake, AWS Redshift, Databricks).
• Knowledge of cloud platforms (e.g., AWS, GCP, Azure) and cloud-based data services.
• Understanding of data modeling and data architecture concepts.
• Experience with ETL/ELT tools and frameworks.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team.

Preferred Qualifications:

• Experience with real-time data processing and streaming technologies (e.g., Kafka, Flink).
• Knowledge of machine learning and artificial intelligence concepts.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Certification in cloud platforms or data engineering.

About Company

Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.

Key Responsibilities:

• Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more
• Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
• Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
• Create a social engagement playbook/guidelines for community moderators
• Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 

• Responsible for developing a sense of community amongst the Client creator base
• Ensure all Client creators are benefiting from the community
• Formulate customer delight moments
• Develop non-product solutions that will enable retention and increase customer satisfaction
• Develop partnerships that will help in creator retention

Requirements:

• Graduate with 1-3 years experience in social media & community management
• Active and engaged participant in social media
• Strong verbal, written and presentation skills to communicate effectively
• Strong interpersonal skills and ability to build relationships with cross-functional stakeholders
• Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
• Ability to identify and track relevant community KPIs

• Good network among influencers

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

The problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

Roles and Responsibilities:

• Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.  
•  Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
• (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
• Generating product and user insights and working closely with the Product manager to make product and design decisions
• Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
•  Owning and improving the core issues related to the product.
• Create and maintain client relationships.
• Stay up to date with new products/services and competitors
• Interpersonal skills to work closely with various stakeholders who may have competing interests

Requirements:

• Previous experience in Business / Systems Analysis or Quality Assurance
• 2-5 years of experience
• A degree in IT / Computer Science
• Proven experience in eliciting requirements and testing
• Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
• Solid experience in writing SQL queries
• Basic knowledge in generating process documentation
•  Strong written and verbal communication skills including technical writing skills

Life at Rezo.AI:

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
•  A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites and blow off steam with your work buddies.

Perks & Benefits:

Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)

Why Us?

We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.

Explore more here:

http://www.rezo.ai/" target="_blank">www.rezo.ai

Duties And Responsibilities

Coding backend for a stock analysis platform in Nodejs. You don’t.t need any experience or understanding of stocks for this position.
Nodejs - candidate must have good experience working with Nodejs and have a deep understanding of space -time complexity for writing optimized code in typescript
Typescript- candidate must know typescript and have good experience with it.
MongoDB and PostgreSQL - candidate must have experience working with both technologies. understanding of both technologies and designing scalable and optimized database structures

SUMMARY

We are looking for a React Native developer interested in building performance mobile apps on both the iOS and Android platforms. You will be responsible for architecting, designing, and building these applications, as well as coordinating with the teams responsible for other layers of the product infrastructure. Building a product is a highly collaborative effort, and as such, a strong team player with a commitment to perfection is required. We are looking for self-motivated, energetic candidates who are looking for the next set of challenges in their careers. Mobile app developer, you will be responsible for developing and maintaining the mobile app. NOT a classic Website Development job involving simple development and maintenance of websites. We work on complex web applications that are technologically challenging. The projects are done in small teams, which results in greater responsibility for each member of the team. We genuinely want you to learn and grow and will provide you ample opportunities for that.

Responsibilities:-

• Deliver innovative solutions to drive next-generation user experiences, designs, and technologies.
• In-depth knowledge and proven record in developing mobile apps.
• Extensive experience with React and state management frameworks such as Redux/MobX.
• Experience with React Native.
• Technical knowledge of RDBMS.
• Development experience with iOS/Android or both.
• Strong knowledge of data structures, algorithms, and run-time optimization.
• Ability to write well-documented, clean JavaScript code.
• Build pixel-perfect, buttery smooth UIs across both mobile platforms.
• Leverage native APIs for deep integrations with both platforms.
• Diagnose and fix bugs and performance bottlenecks for performance that feels native.
• Maintain code and write automated tests to ensure the product is of the highest quality.
• Rock-solid at working with third-party dependencies and debugging dependency conflicts

Required Skills:-

• Firm grasp of the JavaScript (and Typescript or Closure Script) language and its nuances, including ES6+ syntax.
• Knowledge of (functional or object-oriented) programming.
• Familiarity with native build tools, like XCode, Gradle (Android Studio, IntelliJ)
• Understanding of REST APIs, the document request model, and offline storage.
• Experience with automated testing suites, like (Jest or Mocha)
• React Native
• Redux/Mobx
• RDBMS,
• Third-Party SDK integration.
• Development experience with IOS/Android or both

Industry: IT / E-Learning and Assessment

Functional Area: IT Software - Application Programming, Maintenance

Role Category: Programming & Design

Role: React Developer

Employment Type: Permanent Job, Full Time

Qualification: B.E./B.Tech./MCA