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Key Responsibilities:
Oversee the Day to Day running of Subscription orders across 4 major cities across India. Ensure Smooth Operations and a great customer experience.
These responsibilities can include:
1. Overseeing and developing an inventory management system to prevent stock outs
2. Should have 2-4 years experience in hotels/ restaurants/ cloud kitchens/ food industries.
3. Should have working experience in a cloud kitchen environment.
4. Should have worked on operational parameters of Swiggy & Zomato.
5. Should be able to handle cloud kitchen outlets.
6. Should be able to coordinate with vendors & stakeholders.
7. Coordinating with Operations Heads of other departments to ensure smooth operations
8. Ensuring that orders are prepared and dispatched in a timely manner so as to ensure customer satisfaction
9. Coordinating with Head Chefs to ensure Quality Control
10. Devising and presenting ideas and strategies, promotional activities
11. Ensure efficiency in Costing and Expenses
12. Locating new channels to increase revenue
Key skills for the role:
1. Candidates must be fluent in English.
2. Fluency in Hindi and Kannada are an advantage.
3. Communication skills and networking ability
4. Adaptability
5. Good teamwork skills
6. Strong attention to detail
7. Good organization and planning skills
8. Experience in a similar position would be an advantage
9. Analytical skills and the ability to recognize the demands on the side of the clients
What you will do:
- Handling outbound calls and thus selling the company’s products and services to potential new customers as well as existing customers
- Handling inbound calls and answering various inquiries from customers
- Managing and answering complaints raised from customers on a timely-manner
- Educating the existing customers as well as new customers about new products/services and also updating on improvements/changes done, if any, with regards to current products/services
- Developing in-detail and deep knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences
- Ensuring that the targets are met or exceeded, as set by the management
- Converting the calls into sales closure and thus meeting the targets
- Processing all customer purchases
- Taking feedback from the customers regularly and accordingly acting on the same and improving the sales
- Developing and maintaining good professional relationships with customers to encourage repeat business
- Updating and maintaining relevant data and reporting the same to the business in regular intervals
Desired Candidate Profile
What you need to have:- Graduation is a must
- Relevant experience of a minimum 1 year in FMCG telecalling sales
- Previous experience of working in a target-oriented environment
- Knowledge of telephone etiquettes
- Good Hindi, English communication skills
- Positive focus with a go-getter attitude
B2B Social Commerce Platform | Delhi
- Managing, nurturing and converting inbound leads into sales opportunities
- Identifying potential prospects using initiative and creativity, to generate outbound lead opportunities
- Actively seeking new sales opportunities through cold outreach, networking, and social media
- Gathering feedback from customers or prospects and share with internal teams
- Maintaining well organised, up-to-date and accurate sales information and activity reports in a CRM system.
- Meeting personal sales targets
- Ensuring efficient management of the sales pipeline using those processes
What you need to have:
- Strong understanding of sales and FMCG retail/ wholesale
- Demonstrated success in building and maintaining sales pipeline
- Deep understanding of user service
- Knowledge of running CRM based sales teams and hitting targets
- Problem solver, Empathetic, Energetic, Curious
- Regional Languages known (Bengali, Oriya, Telugu, Tamil, Kannada and other regional language from Central and Eastern India)
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Our client has the backing of one of India's leading Business houses which has a turnover of Rs.100 billion. The company produces excellent quality writing and printing paper, and they are the leading manufacturer of tissue and board, as well as Rayon Grade Pulp (RGP) products. They have the largest single location manufacturing facility in India with an estimated revenue of $24.1 million. Our client continues to be the committed employer of the local community and has achieved many international standards like OHSAS and FSC as a leading producer of pulp and paper.
As the Sales Executive (Retail-GT)-Tissue, you will be responsible for handling Primary Sales, Secondary sales and Collection for the company.
What you will do:
- Being involved in setting up and strengthening a distribution network (Super-stockiest & Distributors) at the areas mentioned above respectively.
- Leading the initiative of launching the products in the geographical areas mentioned above and initiate BTL activities for better placement of the products.
- Involving sales promotion, merchandising to boost the secondary sales.
- Studying the market potential and suggest recruitment of DSM at the respective location to improve the market penetration.
- Ensuring that products are available in all the major retail outlets.
- Effectively managing the team and ensure high ratio of Productive sales calls.
- Motivating, and empowering the sales representatives for increased productivity by working with them on a regular basis and creating synergy amongst the team.
What you need to have:
- Candidates with 1-3 years of experience from FMCG Company only. Personal Care & Beverage Industry are preferred
- Ready to travel outstation once in a while
- Excellent negotiation and networking skills
- Strong contacts and existing network of buyers will be an added advantage.
- Candidate with good knowledge about Strong communication skills
Are you a Finance enthusiast and can handle daily finance processes with ease? Here is a role where you will work with a trendy brand and grow with the brand.
Our client is the most sought after traditional Indian outfit manufacturing and exporting company. Their contemporary and stylishly designed clothes are full of unique patterns, matchless embroidery, gorgeous mirror-work and beautiful block prints.
Almost a decade old, it is a venture committed to bring together a varied range of traditional crafts and techniques of dyeing, weaving, printing and hand embroidery. The founders have dedicated their life to promote Indian Block Prints and provide employment and Hand-Embroidery training to women so that numerous underprivileged women can be empowered.As the Accounts Executive, you will manage all the accounting duties including completing multiple ledger reconciliations, journal entry preparation, and participating in financial month-end closures.
- Having knowledge of time office and payroll processing.
- Managing payroll accounting & its controlling.
- Handling reconciliation of primary and secondary sales stock and preparation of data for GST return (GSTR-1 & 3B)
- Handling GST audit, TDS filling return and payment/refund processing.
- Coordinating with all the internal departments.
- Making PCS rate payment.
- Maintaining accounting and book keeping.
- Managing expenditures within allotted budget.
What you need to have:
- Having a B.Com degree is a must.
- Good understanding and experience in FMCG sector, especially e-commerce in handling finance.
- Must have good working knowledge of excel.
- Familiarity with finance and accounting regulations/processes.
- Good communication and interpersonal skills.
Experience: 6 to 7 years
Annual CTC: Rupees 3,00,000 to 4,00,000
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
What you will do:
- Managing all aspects of the eCommerce business including, business planning, content strategy and development, promotional campaigns and other online marketing, customer service, web analytics and web technologies
- Managing all online activities with respect to traffic acquisition, online presence, sales, conversion, managing internal data sources, margins and reporting
- Total oversight of operations including order management, Inventory, ownership of payment and fraud web services, EDI (Electronic Data Interchange) receipt, and transactional flow of all orders
- Developing and implementing technology road maps with the vendor to strategically drive sales and conversions, enhanced customer experience and continually elevate the site as a digital flagship destination
- Driving continued innovation and best practice implementation
- Supervising all activities and product development
- Ensuring the prices of the products and the offers on the website are updated and there is quality control
- Creating potential customer base, sales and satisfaction across the Indian and South-east Asian markets and territories and enhance the customer experience, execute customer order fulfilment, and maintain the organization of the website.
- Analyzing data from market and consumer studies to generate commercial insights
- Ensuring to make a proper scheduling of deliveries and coordinate well with the delivery team to avoid getting delays
- Preparing reports to check the stocks of the products. Identify and report on key performance indicators, and opportunities for improvement on a regular basis
- Managing the relationships with partners and ensure continuous end-to-end integration of the e-commerce business.
What you need to have:
- Tier 1 colleges only. IIMs, XLRI, SP Jain etc.
- Minimum 6 to 15 years of relevant work experience, preferably in Retail industry (FMCG, Retail, E commerce)
- Excellent communication and interpersonal skills (verbal and written)
- Strong analytical, data and problem-solving skills, with the ability to use the information for reporting
- Drive and manage own tasks effectively; work independently and be an effective contributor to the team
- Meticulous attention to detail and follow through
- Extremely organised with superior time management skills Ability to multi-task and prioritise under tight schedules while maintaining production of high-quality work
- Self-accountability to follow-through with proper consistent updates to stake holders Proficiency with project-based tools such as Word, Excel, Project and PowerPoint
Our client is a large global management consulting firm.
Our client (consulting firm) is undertaking a large Sales strategy transformation or improvement program in a large Cement Industry in India. The program involves improvements in sales and marketing and looks at Sales improvement opportunities. The program is for 2 years and already there is a team of consultants carrying out analysis and improvement idea generations on the ground. Now, there is a need of a strong Sales and Marketing, who can collate all improvement initiatives that are ongoing and provide timely insights to the consulting team on the implementation gaps and action needed
Opportunity to work with the TIER 1 management consulting firm.
Requirements -
- Sales experience of 3-5 years; Preference to work done in Cement, Automotive aftermarket sales
- Open to traveling with a minimum commitment of 6 months with up to a 2-year engagement.
- Contact and ensure to qualify identified prospects, leads, and suspects from established marketing campaigns plus current business partner relations.
- Conduct initial onsite, remote demonstrations and detailed follow-up demonstrations customized to show how solution attains particular prospect requirements.
- Stimulate sales activities to attain or exceed revenue objectives on a monthly, quarterly and yearly basis.
- Update and maintain continuously internal marketing database to precisely reflect sales activities and prospect status.
- Support preparation of perfect monthly, quarterly and yearly sales projection along with pipeline reports.
- Assist partner distribution networks associated with distribution plus the promotion of organization materials.
- Prepare marketing plans determining specific organization product family needs.
- Develop market and competitive analysis, pricing schedules, forecasts, promotional plus advertising requirements.
- Develop and coordinate promotional as well as collateral materials like brochures, videos, binders, and trade show graphics, etc.
- Support marketing and sales programs together with Sales & Marketing Manager, Europe as well as Domestic Marketing team.
- Support incorporates plus product branding at international conventions and trade shows.
- Conduct account maintenance, inquiry calls, outside sales calls, qualification calls, concierge visits, site visits and varied sales activities.
- Prepare, plan and implement local marketing events, strategies and initiatives to enforce bar, boardroom and dining room sales.
- Plan and implement corporate events as defined in standard operating procedures.
- Execute accurately all organization initiatives, policies plus procedures to improve quality, operations and service.