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Job Title: Customer Support Executive – Travel/Airline Process (Blended)
We are hiring dynamic and customer-focused professionals for a leading global brand in the Travel and Airline industry. This is an excellent opportunity for candidates with relevant industry experience who are looking to grow their career in a structured and professional environment.
Process Overview:
- Industry Preference: Airline / Travel Industry Background.
- Experience Required: Minimum 6 months in Travel Industry (Mandatory).
- Process Type: Blended (Chat & Voice Support).
- Working Days: 5 Days a Week.
- Transportation: Both-side Cab Facility.
- Communication Level: Excellent English Communication (C1 Level Required).
- Qualification: Graduate / Undergraduate.
- Typing Speed: Minimum 35 WPM with 90% Accuracy.
- Salary: Up to ₹32,000 CTC
Roles & Responsibilities:
- Handle customer queries related to flight bookings, cancellations, rescheduling, refunds, baggage policies, and other travel-related concerns via chat and voice.
- Provide accurate information regarding airline policies, fares, routes, and travel guidelines.
- Resolve customer concerns efficiently while ensuring high customer satisfaction.
- Maintain proper documentation of customer interactions in the system.
- Meet defined KPIs such as quality scores, response time, and customer satisfaction ratings.
- Coordinate with internal teams for escalations and issue resolution.
- Ensure adherence to company policies, compliance standards, and service guidelines.
This role is ideal for professionals who are detail-oriented, customer-centric, and passionate about delivering exceptional service in the travel and aviation sector.
🎨 UI/UX Design Internship (3 Months)
Location: [ “Remote”]
Duration: 3 Months
Stipend: ₹5,000 – ₹7,000 per month
Internship Type: / Remote
About the Role
We are looking for a passionate and creative UI/UX Design Intern to join our design team. This internship offers hands-on experience in user interface design, user experience research, and product prototyping.
You’ll collaborate with developers, product managers, and marketing teams to create intuitive and visually appealing digital experiences.
Key Responsibilities
- Assist in designing user interfaces for web and mobile applications
- Conduct user research and usability testing to understand user needs
- Create wireframes, mockups, and interactive prototypes using design tools
- Support in defining user journeys and information architecture
- Collaborate with developers to ensure design consistency during implementation
- Help maintain and improve design systems and UI components
- Stay updated with the latest UI/UX trends and best practices
Required Skills
- Proficiency in Figma, Adobe XD, or Sketch
- Basic understanding of user-centered design principles
- Creative thinking and strong attention to detail
- Good communication and teamwork skills
- Ability to translate ideas into design visuals
- Familiarity with tools like Canva, Illustrator, or Photoshop (optional but a plus)
Eligibility
- Students / Recent graduates in Design, Computer Science, Fine Arts, or related fields
- A portfolio or sample work demonstrating UI/UX projects (academic or personal)
- Available for a 3-month full-time internship
- Immediate joiners preferred
Perks & Benefits
- Internship Certificate
- Letter of Recommendation (based on performance)
- Real-world experience in UI/UX design projects
- Mentorship from experienced designers
- Opportunity for a full-time role after internship
Role Overview
We are seeking an experienced Solution Architect responsible for designing end-to-end business and technology solutions that address client and organizational needs. The ideal candidate will bridge business requirements and technical implementation by defining scalable, maintainable, and cost-effective solutions across products, applications, integrations, and business processes.
Key Responsibilities
- Understand business requirements and translate them into comprehensive solution designs.
- Define end-to-end solution architecture across applications, integrations, data flows, and business processes.
- Work closely with stakeholders, product managers, business analysts, and development teams to ensure successful solution delivery.
- Create solution blueprints, architecture diagrams, technical specifications, and implementation roadmaps.
- Lead solution design workshops and technical discussions with clients and internal teams.
- Evaluate existing systems and recommend improvements, modernization strategies, and technology enhancements.
- Define integration approaches between internal systems, third-party applications, APIs, and external partners.
- Ensure solutions meet functional, scalability, security, performance, and compliance requirements.
- Conduct architecture and design reviews to ensure adherence to standards and best practices.
- Identify technical risks and provide mitigation strategies throughout the project lifecycle.
- Provide technical leadership and mentorship to development teams.
- Support proposal development, effort estimation, and pre-sales solutioning activities when required.
Requirements
- Strong experience in Solution Architecture, System Design, and Enterprise Application Architecture.
- Proven experience designing complex business and technology solutions.
- Strong understanding of application architecture, integration patterns, APIs, and distributed systems.
- Experience working with enterprise applications, SaaS platforms, and digital products.
- Strong understanding of databases, data modeling, and information architecture.
- Ability to translate business requirements into practical technical solutions.
- Excellent stakeholder management and client-facing communication skills.
- Strong analytical, problem-solving, and decision-making abilities.
- Experience preparing architecture documentation, solution blueprints, and technical proposals.
- Ability to lead cross-functional teams and influence technical decisions.
Preferred Background
- Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related field.
- 5–7 years of experience in software engineering, technical leadership, business solutioning, or solution architecture.
- Experience in enterprise software, travel technology, SaaS, or digital transformation projects.
- Knowledge of architecture frameworks and design methodologies such as TOGAF is preferred.
- Strong communication, leadership, presentation, and stakeholder management skills.
Job Title: AI/ML Engineer – Voice (2–3 Years)
Location: Bengaluru (On-site)
Employment Type: Full-time
About Impacto Digifin Technologies
Impacto Digifin Technologies enables enterprises to adopt digital transformation through intelligent, AI-powered solutions. Our platforms reduce manual work, improve accuracy, automate complex workflows, and ensure compliance—empowering organizations to operate with speed, clarity, and confidence.
We combine automation where it’s fastest with human oversight where it matters most. This hybrid approach ensures trust, reliability, and measurable efficiency across fintech and enterprise operations.
Role Overview
We are looking for an AI Engineer Voice with strong applied experience in machine learning, deep learning, NLP, GenAI, and full-stack voice AI systems.
This role requires someone who can design, build, deploy, and optimize end-to-end voice AI pipelines, including speech-to-text, text-to-speech, real-time streaming voice interactions, voice-enabled AI applications, and voice-to-LLM integrations.
You will work across core ML/DL systems, voice models, predictive analytics, banking-domain AI applications, and emerging AGI-aligned frameworks. The ideal candidate is an applied engineer with strong fundamentals, the ability to prototype quickly, and the maturity to contribute to R&D when needed.
This role is collaborative, cross-functional, and hands-on.
Key Responsibilities
Voice AI Engineering
- Build end-to-end voice AI systems, including STT, TTS, VAD, audio processing, and conversational voice pipelines.
- Implement real-time voice pipelines involving streaming interactions with LLMs and AI agents.
- Design and integrate voice calling workflows, bi-directional audio streaming, and voice-based user interactions.
- Develop voice-enabled applications, voice chat systems, and voice-to-AI integrations for enterprise workflows.
- Build and optimize audio preprocessing layers (noise reduction, segmentation, normalization)
- Implement voice understanding modules, speech intent extraction, and context tracking.
Machine Learning & Deep Learning
- Build, deploy, and optimize ML and DL models for prediction, classification, and automation use cases.
- Train and fine-tune neural networks for text, speech, and multimodal tasks.
- Build traditional ML systems where needed (statistical, rule-based, hybrid systems).
- Perform feature engineering, model evaluation, retraining, and continuous learning cycles.
NLP, LLMs & GenAI
- Implement NLP pipelines including tokenization, NER, intent, embeddings, and semantic classification.
- Work with LLM architectures for text + voice workflows
- Build GenAI-based workflows and integrate models into production systems.
- Implement RAG pipelines and agent-based systems for complex automation.
Fintech & Banking AI
- Work on AI-driven features related to banking, financial risk, compliance automation, fraud patterns, and customer intelligence.
- Understand fintech data structures and constraints while designing AI models.
Engineering, Deployment & Collaboration
- Deploy models on cloud or on-prem (AWS / Azure / GCP / internal infra).
- Build robust APIs and services for voice and ML-based functionalities.
- Collaborate with data engineers, backend developers, and business teams to deliver end-to-end AI solutions.
- Document systems and contribute to internal knowledge bases and R&D.
Security & Compliance
- Follow fundamental best practices for AI security, access control, and safe data handling.
- Awareness of financial compliance standards (plus, not mandatory).
- Follow internal guidelines on PII, audio data, and model privacy.
Primary Skills (Must-Have)
Core AI
- Machine Learning fundamentals
- Deep Learning architectures
- NLP pipelines and transformers
- LLM usage and integration
- GenAI development
- Voice AI (STT, TTS, VAD, real-time pipelines)
- Audio processing fundamentals
- Model building, tuning, and retraining
- RAG systems
- AI Agents (orchestration, multi-step reasoning)
Voice Engineering
- End-to-end voice application development
- Voice calling & telephony integration (framework-agnostic)
- Realtime STT ↔ LLM ↔ TTS interactive flows
- Voice chat system development
- Voice-to-AI model integration for automation
Fintech/Banking Awareness
- High-level understanding of fintech and banking AI use cases
- Data patterns in core banking analytics (advantageous)
Programming & Engineering
- Python (strong competency)
- Cloud deployment understanding (AWS/Azure/GCP)
- API development
- Data processing & pipeline creation
Secondary Skills (Good to Have)
- MLOps & CI/CD for ML systems
- Vector databases
- Prompt engineering
- Model monitoring & evaluation frameworks
- Microservices experience
- Basic UI integration understanding for voice/chat
- Research reading & benchmarking ability
Qualifications
- 2–3 years of practical experience in AI/ML/DL engineering.
- Bachelor’s/Master’s degree in CS, AI, Data Science, or related fields.
- Proven hands-on experience building ML/DL/voice pipelines.
- Experience in fintech or data-intensive domains preferred.
Soft Skills
- Clear communication and requirement understanding
- Curiosity and research mindset
- Self-driven problem solving
- Ability to collaborate cross-functionally
- Strong ownership and delivery discipline
- Ability to explain complex AI concepts simply
Urgently Hiring Java backend developer on Spring Boot for our IT company Logical Soft Tech Pvt Ltd, Indore(M.P)
Experience : Minimum 6 months as Java Backend developer on Spring boot
Job location : Indore(M.P) *****Only walkins interview so only local Indore candidate need to apply or who can come directly come for interview***
Roles and Responsibilities :-
1) Expert as backend developer building logics, creating api, database, admin panel and rest api development.
2) Working on 3rd party api , google map api, sms gateway api, payment gateway api, firebase chat , notification
3) Done some live project on backend , self and quick learner, able to manage timeline, target oriented to complete the projects on time, ability to work in individual and in a team.
**********************************************
Then Please come for Interview with the updated CV if you are expertise in Java backend spring boot developer Monday to Saturday 11 Am to 6 P.M
Company Name : Logical Soft Tech pvt Ltd, Indore(M.P)
Contact : -+91-821.025.182.4(technical Department ) , +91-786.973.159.5(HR), +91-826.982.972.9(HR), +91-741.595.091.9(HR)
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, Next to Krozzon hotel, Infront of Old Eye Retina Hospital, Vijay Nagar, Indore, M.P
**********Notes : - No fresher please , for fresher we dont have any job vacancy only internship program****
We are seeking a skilled and experienced Senior Salesforce Developer to manage our
Salesforce Sales applications. The ideal candidate will possess a deep understanding of
Salesforce functionalities, including Lightning web component development, API principles,
and integration architecture. This role involves collaborating with cross-functional teams,
implementing tailored solutions, and ensuring compliance with industry best practices while
delivering high-quality Salesforce implementations.
Key Responsibilities:
• Solution Design and Implementation: Design, build, and deliver tailored solutions using
Salesforce and related technologies to meet business needs.
• Administration and Maintenance: Provide daily administration, troubleshooting, and
maintenance for the connected Salesforce platform.
• Custom Development: Develop using Lightning web components and maintain custom
solutions in Salesforce Lightning.
• Testing and Reporting: Support build-out of reports and dashboards, ensuring data accuracy
and integrity.
• Documentation and Standards: Provide technical specifications and maintain
comprehensive documentation, adhering to security and organizational standards.
• Collaboration: Work with development teams to design and deploy Salesforce applications,
integrating with other platforms as required.
• Compliance and Architecture: Ensure all solutions align with Salesforce best practices,
enterprise architecture frameworks, and governance models. Primary Skills: • Expertise in
Salesforce platform functionalities, including Lightning framework, Sales Cloud, and Service
Cloud.
• Proficiency in REST API principles and API development, deployment, and governance. •
Strong understanding of system and data integration architecture and relational databases
(MySQL, SQL Server, Oracle, etc.).
• Knowledge of software development methodologies (Agile, Waterfall). Secondary Skills:
• Experience with Oracle CRM tools like Eloqua or Fusion Sales and Service (preferred). •
Salesforce certifications (e.g., Admin, Sales or Service Cloud Consultant).
Qualifications: • Bachelor’s degree in Engineering or a related field.
• 4+ years of experience in Salesforce implementation and managing a team.
• Proven knowledge of Salesforce architectural concepts and functional roles.
• Strong communication, problem-solving, and analytical skills
Summary of Role
We are looking for a passionate and skilled Product Manager, we expect you to bring a fresh pair of eyes for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working to deliver winning products.
Must Have Background for this Role:
- Min 4-6 years of strong experience in product management role.
- Bachelor’s degree (MBA preferred)
Required Skills for this Role:
- Define the product strategy and roadmap
- Build innovative financial products in a cross-functional team. Deeply understand the needs and problems of our users.
- Develop product positioning strategies.
- Work closely with engineering to ensure developers understand the required functionality and are building the right functionality to meet the market need and are easy to implement and maintain.
- Recommend and drive implementation of improvements to the product development process
- Document and manage the user experience.
- Proven problem-solving capabilities.
- Deliver a monthly revenue forecast.
Also Nice to Have Skills and Background:
- Excellent written and verbal communication skills
- Excellent teamwork skills
- Demonstrated success defining and launching excellent products
Qualification & Experience
- A Bachelor’s / Master’s degree in Computer Science (or equivalent experience)
- M-Tech or advanced degree a plus Hackathon participation and accolades are a plus.
- Total Exp- 6-8 years with minimum 6+ years of professional software development experience on Java / J2EE
- Full SDLC experience (Requirements Gathering, Architecture, System Design, Development, QA, etc…)
- Experience with Spring Boot/Spring Framework ( IOP/DI, REST, Security)
- Experience with SOAP / REST web services Knowledge of SQL
- Knowledge of No SQL concepts.
- Work experience on Apache SOLR , REDIS / Relevant Cache Manager , Lucene , Elastic Search .
- Mongo DB & Postgres DB / RDBMS is desirable
- Understanding concepts of CDN & Content Management
- Must have worked on any one messaging solutions like Kafka or RabbitMQ
- Bonus Points for Micro Service Design and Development experience
- Used Agile methodology / Scrum
- Experience leading or working with cross geography teams
- Bonus Points for experience working on Unix, Shell Scripting & Build Systems
- Experience in performance optimization is an added advantage
Responsibilities:
-You will be actively involved during the entire technology development lifecycle.-
Responsibilities will include all aspects from design, coding, testing, customer feedback cycle changes and support. Primary role in software development with object-oriented Java.
-The customized solutions that you will be architecting and developing will also require knowledge and experience with Spring / Spring Boot / Hibernate / ORM Concepts, SOAP / REST, and SQL / No SQL.
-Ability to learn new technologies quickly and willingness to read and digest large existing source code and take Ownership on complex component or subsystem to drive improvements and Re- Architecture. --Work with a team of amazing developers and designers involved in the -design and development of global platforms.
Invent and prototype new features, build, test and ship them to customers as SaaS, Cloud Based or hosted product platforms
Drive the implementation of new technologies which improve our ability to build great customers products. Participate in a fun, open learning environment with great benefits and smart talented folks that represent among the best globally.










