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Job description

Job Title: System Integrator / Technical Support Engineer (Integration)

Experience: 5 Years

Employment Type: Full-Time

About the Role

We are seeking an experienced and technically proficient Client Support / Technical Support Engineer (Integration) to join our dynamic team. The ideal candidate will possess strong analytical skills and a solid background in API integrations, Integration Kits, and technologies such as Java, PHP, or Android.

In this role, you will serve as the primary point of contact for clients, ensuring smooth implementation, efficient issue resolution, and exceptional customer satisfaction throughout the integration process.

Key Responsibilities

Provide technical support and integration assistance to clients via email, calls, or ticketing systems.

Assist clients in setting up, configuring, and troubleshooting API / SDK / Integration Kits.

Collaborate with internal development and product teams to resolve complex technical challenges.

Analyze logs, debug issues, and replicate customer scenarios to identify root causes.

Maintain detailed documentation of integration processes, FAQs, and troubleshooting guides.

Ensure timely and professional resolution of client queries to maintain high satisfaction levels.

Work cross-functionally to support client onboarding, testing, and deployment activities.

Required Skills & Qualifications

Bachelors degree in Computer Science, Information Technology, or a related field.

Minimum 5 years of experience in Client Support, Technical Support, or Integration Support roles.

Hands-on experience with at least one of the following: Java, PHP, or Android.

Strong understanding of API integrations, SDKs, and web technologies (REST / JSON).

Familiarity with Integration Kits or middleware solutions.

Excellent communication, analytical, and problem-solving skills.

Ability to work independently and manage multiple client projects simultaneously.

Preferred Skills

Experience in the Payment Gateway..

Knowledge of SQL for data validation and troubleshooting.

Proficiency with Postman, API testing, and log analysis tools.

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NO ONLINE INTERVIEWS

INTERVIEW IS IN OFFICE

LOCATION: THANE WEST 400604

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A Digital Marketing Powerhouse

PICKMYURL is a Digital Marketing Agency established in 2010 as a new division of YCC. YCCINDIA, a founding company in Thane since 1996, brings a wealth of website design experience to the table.

We Offer Complete Web Solutions

At PICKMYURL Digital Marketing Agency, we provide comprehensive web solutions under one roof. Our services encompass:

• Digital Marketing Strategy Planning
• Branding & Logo Design
• WordPress Website Design
• Search Engine Optimization (On-Page & Off-Page)
• Social Media Marketing
• Email Marketing
• WhatsApp Marketing
• Google My Business Development
• Facebook & LinkedIn Page Management
• YouTube Channel Management

Join Our Growing Team: WordPress Designer

We regularly have openings for WordPress Designers in our offices located across Thane, Mumbai, and Delhi.

Requirements:

• Minimum 3 years of experience as a WordPress Designer in a website design agency or company.
• Hands-on experience with various WordPress themes and standard plugins.
• Familiarity with technical SEO and analytics skills.
• Proficiency in image editing using Canva Pro.
• Ability to write content in clear and concise English.

Local residency is a requirement for this position.

Office Locations and Timings:

• Address: Ambika Nagar, Wagle Estate, Thane West 400604.
• Hours: Monday to Saturday, 9:00 AM to 7:00 PM.

Please note: We will share the exact interview address and timings with shortlisted candidates.

Essential Duties and Responsibilities:

Job Description:

• It’s a Client facing role with a proven experience into security or backup solution sales.
• Meet Monthly/ Quarterly/Yearly target of customer meetings and sales target.
• Identify and close deals into SMB/Enterprise segment.
• Manage a healthy relationship with the OEMs.
• Must have a good understanding of IT Security solutions (Endpoint/Networking/Data Security, DLP, Backup, NGF, MDM, Helpdesk, Asset etc) or backup solutions (server backup, desktop/ laptop backup, replication)
• Sell data security and data backup solutions to corporate customers of Jaipur and Mumbai.

Skill Requirements:

Good communication skills.

Mandatory Requirement

At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai

Education and/or Work Experience Requirements:

• At least 2 years’ experience of selling data security or data backup solutions to corporate customers of Jaipur from Jaipur and from Mumbai to Mumbai.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given.

Job Requirements:

Minimum Experience: 2 years

Working Days: 6 days Monday to Saturday (3rd Saturday off)

Salary: As per market standards plus incentives

Plus mobile

Responsibilities:

- Design, develop, and implement robust and efficient backend services using microservices architecture principles.

-  Write clean, maintainable, and well-documented code using C# and the .NET framework.

-  Develop and implement data access layers using Entity Framework.

-  Utilize Azure DevOps for version control, continuous integration, and continuous delivery (CI/CD) pipelines.

-  Design and manage databases on Azure SQL.

-  Perform code reviews and participate in pair programming to ensure code quality.

-  Troubleshoot and debug complex backend issues.

-  Optimize backend performance and scalability to ensure a smooth user experience.

-  Stay up-to-date with the latest advancements in backend technologies and cloud platforms.

-  Collaborate effectively with frontend developers, product managers, and other stakeholders.

-  Clearly communicate technical concepts to both technical and non-technical audiences.

Qualifications:

-  Strong understanding of microservices architecture principles and best practices.

-  In-depth knowledge of C# programming language and the .NET framework (ASP.NET MVC/Core, Web API).

-  Experience working with Entity Framework for data access.

-  Proficiency with Azure DevOps for CI/CD pipelines and version control (Git).

-  Experience with Azure SQL for database design and management.

-  Experience with unit testing and integration testing methodologies.

-  Excellent problem-solving and analytical skills.

-   Ability to work independently and as part of a team.

-   Strong written and verbal communication skills.

-   A passion for building high-quality, scalable, and secure software applications.

• 4-5 years of experience in functional automation tools and frameworks (mandatory).
• Experience with the Playwright automation tool (desirable)
• Analyze logs generated from monitoring tools like Datadog, Splunk, Kibana for troubleshooting and debugging service failures.
• Perform database validation using appropriate queries to verify data integrity in SQL and NoSQL databases.
• Work effectively within an Agile development methodology and participate in ceremonies like sprint planning, daily stand-ups, backlog refinement etc.
• Identify and report bugs and defects using a bug tracking tool.
• Stay up-to-date with the latest testing tools and methodologies.
• Learn API automation and contribute to API automation deliveries.

Location - Pune/ Mumbai/ Bangalore

Education

Degree, Postgraduate in Computer Science or related field (or equivalent industry experience)

Experience

• Minimum 5 years of coding experience in NodeJS, JavaScript and Databases.
• At least 1 year hands-on in TypeScript .
• Hands-on experience in performance tuning, debugging, monitoring

Technical Skills

• Excellent knowledge developing scalable and highly-available Restful APIs using NodeJS technologies
• Practical experience with GraphQL.
• Experience in working with AWS platform and its core services like Lambda, Cloud Watch, Cloud Formation, CDK, SQS, S3 etc., or its equivalent Azure services
• Hands-on working experience in front-end applications development with HTML, CSS, Node JS with strong working experience in backend technologies Java, TypeScript and JavaScript programming languages.
• Understanding of containerization, experienced in Dockers , Kubernetes.
• Exposed to API gateway integrations like 3Scale.
• Understanding of Single-Sign-on or token-based authentication (Rest, JWT, oAuth)
• Experience on DevOps ways of working with good understanding on CI/CD and actively involved in solving, troubleshooting issues in distributed services ecosystem
• Hands on experience with both SQL and No-SQL databases.
• More than 3 years proven experience in developing high volume scalable cloud solutions utilizing platforms like Amazon AWS or Microsoft Azure.
• Possess expert knowledge of task/message queues include but not limited to: AWS, Microsoft Azure, Pushpin and Kafka

Functional Skills

• Experience in following best Coding, Security, Unit testing and Documentation standards and practices Experience in Banking, Financial and Fintech experience in an enterprise environment preferred
• Experience in Agile methodology.
• Ensure quality of technical and application architecture and design of systems across the organization.
• Effectively research and benchmark technology against other best in class technologies.

Soft Skills

• Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness, by sharing deep knowledge and experience.
• Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.
• Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

We are looking for passionate TIBCO BW developer, would like to;

●Play an important role in our agile software development team

●Use new technologies and solve thrilling development tasks

●Write clean and reusable code with page performance in mind

●Deliver rich, engaging and unmatched user experience

●Continuously update and expand the existing product

Skills & Requirements:

Below is a list of preferred requirements. Bear in mind that we always favor talent, energy, and a history of being a “top performer” over any specific skill set.

●BTech/MS in Computer Science or related fields or extensive software development experience

●Should have 2- 6 experience in Tibco Business Works

●Must be hands on with TIBCO Business Works5.x along with TIBCO Administrator, TIBCO EMS, FTP, SFTP Pallets, XML technologies (XML, WSDL, XSD), Web Services (SOAP over JMS), Rest Services

●Work experience on TIBCO Business Works6.x, TIBCO ADB/File Adapters would be an added advantage

●Should be able to work with business stake holders and understand the business requirements and able to create necessary TIBCO integration interface

What you’ll be doing:

• You’ll design and architect new features on Mobile Application development.
• You’ll be involved all aspects of development, playing a critical role in design, planning, development and deployment.
• You'll Develop robust, quick prototypes for proof-of concept features / application based on briefs.
• You’ll coordinate with all lines of business to delivery an entire piece of a system or application.
• Write clean, simple and well-tested code

Who are you?

You are a team-player who collaborates with developers, designers, testers and product manager to create an amazing user experience. You have experience with all aspects of the production software lifecycle. You have good interpersonal skills and feel comfortable coordinating efforts across teams. You are a fast learner, with an eye for detail, strong problem-solving and debugging skills.

What you’ll bring to the table:

• Your extensive knowledge in Data structures, Algorithms, ORM and Design Patterns.
• You’ll bring extensive experience in mobile development along with the best practices as per language (Android) guidelines.
• Your ability to thrive in complexity and a strong desire to collaborate with colleagues to deliver projects.
• If you have work experience in a Consumer Product/E-Commerce company, we’ll like you even more.