Adobe Experience Manager

About HighLevel: 

HighLevel is a cloud-based, all-in-one white-label marketing and sales platform that empowers marketing agencies, entrepreneurs, and businesses to elevate their digital presence and drive growth. With a focus on streamlining marketing efforts and providing comprehensive solutions, HighLevel helps businesses of all sizes achieve their marketing goals. We currently have 1000+ employees across 15 countries, working remotely as well as in our headquarters, which is located in Dallas, Texas. Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and encourage a healthy work-life balance for our employees wherever they call home.

Our Website - https://www.gohighlevel.com/

YouTube Channel- https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g

Blog Post - https://blog.gohighlevel.com/general-atlantic-joins-highlevel/

Our Customers:

HighLevel serves a diverse customer base, including over 60K agencies & entrepreneurs and 450K million businesses globally. Our customers range from small and medium-sized businesses to enterprises, spanning various industries and sectors.

Scale at HighLevel:

We work at scale; our infrastructure handles around 3 Billion+ API hits & 2 Billion+ message events monthly and over 25M views of customer pages daily. We also handle over 80 Terabytes of data across 5 Databases.

Who You Are:

As an Advisor your sole responsibility is positioning yourself as the subject matter expert on software business growth through the effective use of technology. The Advisor utilizes their expertise in business process/change management and software technologies by implementing software best practices and ensuring adoption and success with HighLevel software. Including detailed onboarding playbooks and building relationships with customers, business needs, and company.

Requirements:

• Listen and fully understand customer requirements and ‘pain points’ and translate customer requirements into implementation plans.
• Develop, coordinate, and execute implementation/upgrade/conversion project plans, task schedules, and resource activities to ensure on-time and effective project delivery.
• Design, create and manage applications, and software integration/migration deployments.
• Implementation services are delivered within scope or manage any changes in project scope, plans.
• Identify potential issues and collaborate with leadership when needed, to develop contingency
• Working with other departments and personnel to ensure information on customer needs are communicated.
• Follow up relentlessly with lagging or non-engaging accounts to ensure they implement HighLevel successfully in their business.
• Assist in Educational webinars, workshops, and more.
• Staying up to date with product features and releases.
• Identifies opportunities to streamline procedures, enhance revenue and improve product efficiency.
• Updates customer journey playbooks.
• Demonstrate technical acumen to convert plans into workable solutions.
• Communicate a passion for customer success with a team player attitude.
• Monitor, anticipate, and exceed customer adoption and usage metrics (i.e., renewals and net promoter scores).
• Conduct analysis of approved customer content and create a transition plan or migration plan.
• Advise customers on best practices, risks, and changes that impact institutional processes and timelines.
• Responsible for driving consulting milestones and achieving the agreed-upon implementation
• schedule.
• Provide guidance to customers to address critical and/or outstanding issues impacting the
• successful Implementation.
• Actively lead the consulting engagement throughout the implementation.
• Drive collaboration between internal functional teams and customers to achieve milestones and deliverables.
• Handle basic support requests during the implementation phase.
• Develop a strong rapport with new accounts to ensure they are enthusiastic about HighLevel and set up for long-term success.
• Always looking for ways to improve our onboarding delivery.
• Maintain product knowledge and consistent education.
• Cross-training with other success functions.
• Other duties may be assigned and/or modified as business needs change

Responsibilities:

• Associate degree or equivalent work experience and a minimum of two years of Customer success/software implementation/consulting experience or technical support.
• 2-3 years of experience using HighLevel or other similar vertical solutions.
• Strong skills, tact and diplomacy in dealing with sensitive customer issues, with exceptional follow-through ability and communication skills.
• Ability to handle multiple tasks in a fast-paced environment.
• Knowledge of internal systems preferred (HighLevel, Freshdesk, etc.).
• Strong understanding and proficiency in software solutions and professional service offerings.
• 2+ years of customer consulting work experience preferred.
• 2+ years of marketing experience is a plus!
• Strong verbal and written communication skills.
• IT technical skills and platform integrations.
• Experience in managing a diverse group and training each according to company standards.
• Great communication skills, verbal, written, and presentation capabilities with both customers and leadership.
• Self-starter, with a strong sense of ownership, assertive follow-through, and a passion for the highest level of customer satisfaction.
• Ability to handle the ambiguity that arises from time to time in a dynamic and fast-paced collaborative work environment.
• Strong analytical and organizational skills with superior attention to detail.
• Ability to produce high-quality documents, SOP’s and customer journey Playbooks.
• Strong computer literacy, including MS Office Suite, Internet applications, and comfort and ability

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way! Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Apply for this job

We have a Web-based SaaS product and we are looking forward to a UX Designer to make a Dashboard.

Evenings are meeting-heavy to work with US team.

This is lead position and requires you to works across Engineering, Product and Leadership teams. As a Product/UX Designer, you’ll be responsible for defining, designing, researching, prototyping, and implementing new features as well as future iterations. We're looking for a designer who isn't afraid to jump in and explore new challenges. You have a balance of interaction design, visual design, and product thinking skills. You are customer obsessed and research driven. You’re a natural collaborator and can work independently and in a team environment.

·       The UX Product Designer, delivers a design that works, based on user evidence.

·       They research, architect, prototype, specify and make the case for user centered experience on the product they are assigned.

·       They do it by testing and iterating on proposed approaches to complete specific tasks until an approach is proven to deliver the intended user and business outcomes including Objective Key Results (OKRs).

·       If no OKRs are provided, the Product Designer establishes them and measures design approach effectiveness against them.

·       The UX Product Designer will lead the UX team, nurture and grow talent.

·       This includes receiving and giving support to other designers, contributing to and establishing standard ways of working, establishing and enforcing design system standards and components, consistency between their product and others and owning authority and responsibility over the UX competency on your product team.

Key Responsibilities

·       Creating and Consuming design system components in Figma

·       Final Visual Design/Specification

·       Critical Thinking and interpretive skills are required to approach and make recommendations for problems that don't have established UX approaches.

·       Critical Thinking and interpretive skills to follow conventional approaches for problems that do have well established UX best practices, AKA 'Conventions.'

·       Collaborative skills to support the design and product teams, advocate for users with product teams and pivot and adjust to account for business viability and development feasibility.

·       Confidence to recommend not releasing design that is not ready for users.

What we would love to see

·       Experience with enterprise product design or analytics dashboard design

·       Be able to lead a team in an ambiguous environment

·       Zeal for perfection and self improvement

·       Ambition to grow in a high paced startup!

Why us?

·       Be part of early team and be able to influence overall product design experience for a product designed for large scale enterprises

·       A no nonsense work environment with a sharp focus on work ethics

·       Fast moving growth trajectory

Requirements:

• New account acquisition and achievement of sales targets in the US/European market.

• Prospecting, contacting target C and D level executives, building close relationships, closing sales from remote.

• Develop deep, robust and qualified sales pipeline.

• Planning and overseeing new marketing initiatives.

• Developing quotes and proposals for clients.

• Contacting potential clients to establish rapport and arrange meetings.

Required Candidate profile:

• Good understanding of IT/Software services in Outsourced Managed IT services and cyber security. Good knowledge of selling services.

• Familiar with the trends and ability create sales opportunities.

• Proficient to work on Tenders and RFP’s.

• Bachelor’s degree in business, marketing, or related field.

• Excellent organizational skills.

• Strong communication skills and IT fluency. • Experience in sales, marketing, or related field

Responsibilities:

. Create exclusive distributors, super stockiest and business associates for the company.

.Guide them and coordinate them to achieve the target towards the entire growth of the company.

.Finding and developing new marketing ideas and improving sales.

. Observe all the stock reports, product orders, re-order etc.

Requirements:

.Bachelor's degree and experience in business, marketing or related field.

.Strong communication skills.

. Basic knowledge of Word, excel, and PowerPoint.

.Minimum age is 30 and the maximum is 60.

• Bachelor’s degree in computer science or software engineering.
• Previous work experience with application and software development.
• Experience developing customer-facing interfaces.
• Advanced knowledge of Salesforce CRM platforms.
• Proficient in MYSQL, Apex, JavaScript, Native, and VisualForce.
• Working knowledge of mavensMate or eclipse.
• Good communication skills.
• Ability to problem solve high-level software and application issues.
• Ability to project manage.

• PHP Developer Exp 6 + Years Openings:
• Candidate should have excellent communication skill.
• Object-oriented programming in PHP.
• Front-end technologies such as JavaScript, HTML, and CSS.
• Complex SQL queries and database schema design.
• MVC frameworks (Laravel, Yii2, Any Framework).
• Working in a collaborative team environment using tools like JIRA and Git.
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively.
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX, MYSQL,JQuery,Bootstrap ,Web services etc..
• Consuming and creating web services.
• Stable work history and an ability to collaborate effectively. ,