Freightsy Innovations

About Pendo

Pendo is a leading product experience and software analytics platform that helps companies understand how users interact with their software and improve those experiences. It operates in the product analytics and digital adoption space, enabling organizations to combine analytics, in-app guidance, and user feedback in one unified platform.

Pendo – Key Highlights

• Founded in 2013, headquartered in Raleigh, North Carolina
• Serves 14,000+ companies globally
• Processes 20B+ daily events and supports 1B+ users
• 850+ employees across global offices
• Raised $350M+ total funding from investors like General Atlantic, Tiger Global, and Sapphire Ventures

Chisel was acquired by Pendo in 2026, marking a key milestone in its journey. The acquisition strengthens Pendo’s push into AI-driven product experience, with Chisel’s agentic capabilities becoming a core part of Pendo’s broader platform vision.

Chisel Labs is an AI-powered product management platform built to help product teams move faster and make better decisions. It operates in the product management and AI SaaS space, bringing feedback, roadmapping, and documentation into a unified system of record.

At its core, Chisel functions as an AI PM Agent, automating workflows like PRDs, research, and feedback analysis - allowing teams to focus on strategy, prioritization, and product outcomes.

About Chisel

Chisel is a lean, globally distributed team with presence across the US and India. The team operates at the intersection of AI, product management, and enterprise SaaS, with a strong emphasis on ownership, speed, and building for real-world product teams at scale. Post-acquisition, the team is now part of Pendo’s broader organization.

🏆 Milestones

• Founded in the early 2020s as a next-gen product management platform
• Built one of the early AI-native PM agents for automating product workflows
• Grew adoption across global teams with integrations like Jira, Salesforce, and Zendesk
• Achieved strong product recognition across PM tooling ecosystems
• Acquired by Pendo (2026) to accelerate AI innovation in product experience

Orenda

Improving is a leading IT professional services firm committed to helping companies achieve lasting success through modern technology. With core expertise in AI, Data, and Applications, we specialize in transforming legacy systems, building cloud-native platforms, and delivering intelligent, future-ready solutions for today’s complex business needs. Improving’s leaders are equally committed to fostering a great place to work that is inclusive and purpose-centered, empowering Improvers to bring their whole selves to work. Our team is known for its collaborative approach and long-term partnerships that prioritize measurable outcomes. By combining technical excellence with strategic insight, Improving enables all stakeholders to grow, adapt, and lead in an ever-evolving digital landscape.

in drawers, sold to grey markets, or worse, dismantled without proper disposal. Meanwhile, hundreds of millions of people lack access to the quality devices that would transform their lives.

SwitchKart exists at the intersection of these two realities. We are a recommerce company with a singular belief: a quality device already exists for everyone — it just hasn't reached them yet.

We build the infrastructure, trust, and supply chain to give every device a second life — and get it into the hands of someone who needs it most. Our work spans device sourcing, grading, certified refurbishment, and distribution — creating a closed-loop system that keeps electronics in use, out of landfills, and in the service of real people.

This is recommerce with purpose. This is the circular economy in practice.

Turning Reels into Opportunities for the World