Video Editor

Role: Customer Success Associate

Mode: Full-time, 5 days, Work from Office

Location: Gurgaon, Sector-18

Note:

• Voice/Call process experience in your current or last role is mandatory.
• Preference for candidates based in Gurgaon.

Preferred Skills:

• IT/Tech/Cybersecurity industry exposure (not mandatory)
• Proficiency in Advanced Excel and creating impactful presentations
• Strong analytical background with relevant educational qualifications

Key Responsibilities:

• Manage client portfolios & improve onboarding
• Analyze customer data to enhance experience
• Conduct product demos
• Resolve customer issues & minimize churn

Responsibilities 

> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own 

> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment 

> Stay updated with new technologies and concepts 

> Exhibit excellent time management skills and ability to prioritize 

> Translate customer and business needs to technical solutions 

Required skills 

> Excellent coding and debugging skills in C# 

> Basic knowledge in ASP.NET, Windows Service, and Web API 

> Familiarity with UI development using WPF 

> Understanding of Design patterns and object-oriented programming 

> Good understanding of relational databases and SQL queries 

> Familiarity with version control software like Git 

> Have development experience in Windows-based environment

Must have 5 to 6 years of experience with team leadership experience. Salary range will be as per their last drawn CTC.

 Good to have skills 

> Modern C++, Templates, v11 new features etc

Automobile Background Experience is Mandatory.

Immediate joiners are preferred.

We offer attractive salary packages and lucrative incentives.

We offer a working environment that promotes Learning and Development.

Hi,

About the co.–Our client is an agency of the world’s largest media investment company which is a part of WPP. It is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels. 

Job Location: Gurgaon/Bangalore

Responsibilities of the role:

 Manage extraction of data sets from multiple marketing/database platforms and perform hygiene and quality control steps, either via Datorama or in partnership with Neo Technology team. Data sources will include: web analytic tools, media analytics, customer databases, social listening tools, search tools, syndicated data, research & survey tools, etc…

 Implement and manage data system architecture  Audit and manage data taxonomy/classifications from multiple systems and partners

 Manage the extraction, loading, and transformation of multiple data sets

 Cleanse all data and metrics; perform override updates where necessary

 Execute all business rules according to requirements  Identify and implement opportunities for efficiency throughout the process.

 Manage and execute thorough QA process and ensure quality and accuracy of all data and reporting deliverables

 Manipulate and analyze “big” data sets synthesized from a variety of sources, including media platforms and marketing automation tools

 Generate and manage all data visualizations and ensure data is presented accurately and is visually pleasing

 Assist analytics team in running numerous insights reports as needed  Help maintain a performance platform and provide insights and ongoing recommendations around. 

What you will need:

 3+ years’ experience in an analytics position working with large amounts of data

 Hands-on experience working with data visualization tools such as Datorama, Tableau, or PowerBI  Additional desirable skills include tag management experience, application coding experience, statistics background

 Digital media experience background preferred, including knowledge of Doubleclick and web analytics tools

 2 hour overlap with NY or Chicago in the morning (EST or CST time zones)

 Excellent communication skills

Regards

Team Merito

• Develop User interfaces for Modern Rich Internet Applications with the latest Front End Technologies
• Perform product analysis and development tasks of an increasingly complex nature which may require extensive research and analysis.
• Writing tested and documented JavaScript, HTML and CSS
• Make design and technical decisions for AngularJS projects.
• Develop application code and unit test in the AngularJS, Rest Web Services and Java technologies for the Application Development Center. 
• Ensuring high performance

• Strong expertise with HTML, CSS, and writicross-browser-compatibleble code.
• Good understanding of AJAX and JavaScript Dom manipulation Techniques
• Experience with RESTful services
• Experience in JavaScript build tools like grunt or gulp
• Expert in any one of the modern JavaScript MV-VM/MVC frameworks (AngularJS, JQuery, NodeJS, GruntJS)
• Familiar with testing frameworks (Ex. Jasmine)
• Test runner framework (Ex. Karma)
• Hand on and implements complex AngularJS applications, directives, controllers, services
• Critical thinker and problem-solving skills
• Team player
• Good time-management skills
• Great interpersonal and communication skills

Note: Apply only if you have worked minimum of 2 years  in your current organisation 

Basic Qualifications

• Bachelor’s degree in Engineering with specialization in Computer science or related field
• 5+ years of experience as a software engineer in a product development setting
• Love of technology and experience with one or more programming languages from Java, Python, or Go
• Experience in full-stack development including designing APIs and integration patterns, implementing security, implementing frameworks for Unit and End-to-End testing
• Experience with micro-services architecture
• Experience in one or more frameworks like Spring, GRPC, Flask, etc.
• Extensive experience in a test-driven development environment
• Understanding of CI/CD practices including code check-in policies, automated unit tests, automated code deployments, etc.
• Ability to grasp new technologies and use them effectively to create industrial-strength software.
  
  

Preferred Qualifications

• Good communication skills. You can communicate well in the English language with product managers, your team members, and external stakeholders, to understand their needs and convey yours, in a clear, precise manner - verbally, or in writing. 
• Strong collaboration skills. You have demonstrated the ability to work with both - senior & junior technical professionals and get work done. You quickly earn the trust of the people you work with. People enjoy and have fun working with you.
• Deadline oriented. You understand that deadlines are meant to be met. Challenges will surface, and obstacles and roadblocks will cause delays, but you plan for them in advance and still ship your features on time to meet your commitments.
• Bias for action. Your default setting is to take action, and not wait for things to happen. You love to learn about new technologies and advancements in the software industry.

• Credit policy formulation, amendment and clarifications to front end team for secured Loans.
• Regular Portfolio monitoring and bringing up the recommendations based on insights for necessary changes.
• Robust knowledge of end-to-end process and LOS is must. Experience in digitization and automation of credit and allied processes.
• To manage the MIS function such that quality of portfolio is ensured.
• Rationalizing and simplifying processes and policies, in line with business requirements.
• Credit Administration of credit processes, create hind sighting strategy supervises the outcomes.  

Competencies -

• Have strong business understanding of the retail lending business in India and understanding of the regulatory landscape
• Strong experience in establishing and managing high-performing teams with a collaborative leadership approach.
• Outstanding communication skills, both verbal and written