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Telecalling Job Description

Job Title: Telecaller / Telecalling Executive

Job Summary:

A Telecaller is responsible for handling outbound and inbound calls to customers. The role includes explaining products or services, generating leads, resolving customer queries, and maintaining positive relationships with clients.

🔑 Key Responsibilities

• Make outbound calls to potential or existing customers
• Handle inbound calls and respond to customer inquiries
• Explain products/services clearly and persuade customers
• Generate sales leads or close sales (depending on role)
• Maintain records of calls and customer details
• Follow up with customers for feedback or future sales
• Achieve daily/weekly/monthly targets
• Resolve customer complaints or escalate when necessary

🎯 Required Skills

• Good communication and interpersonal skills
• Fluent in required languages (e.g., English, Hindi, etc.)
• Persuasive and convincing ability
• Basic computer knowledge (CRM tools, MS Excel, etc.)
• Patience and active listening skills
• Ability to handle rejection and pressure

🎓 Qualifications

• Minimum: High school diploma or equivalent
• Preferred: Graduate in any field
• Prior experience in sales/customer service is an advantage

⏰ Working Conditions

• Office or call center environment
• May involve shift work (including night shifts for international processes)
• Performance-based targets and incentives

💼 Types of Telecalling Roles

• Sales Telecaller
• Customer Support Executive
• Lead Generation Executive
• Collection/Recovery Caller 

Job Title: UI/UX Designer (3D Animation Experience)

Location: Noida (Onsite)

Employment Type: Full-time

Experience Required: 3+ Years

About the Role

We are looking for a creative and detail-oriented UI/UX Designer with strong expertise in 3D animation, motion design, and interactive experiences. The ideal candidate will design intuitive interfaces, craft engaging animations, and collaborate closely with developers and product teams to deliver seamless, visually stunning, and user-friendly experiences.

Key Responsibilities

• Design and deliver engaging user interfaces for web and mobile applications.
• Create 3D assets, motion graphics, and micro-interactions to elevate user experience.
• Translate concepts into wireframes, prototypes, and high-fidelity designs.
• Conduct user research, usability testing, and interaction analysis to refine designs.
• Work closely with developers to ensure accurate implementation of UI/UX designs.
• Maintain and evolve design systems and component libraries.
• Stay updated with the latest design trends, tools, and animation technologies.

Required Skills

• Proven experience as a UI/UX Designer (3+ years) with a strong portfolio.
• Expertise in Figma, Adobe XD, Sketch for design and prototyping.
• Strong graphic design skills using Adobe Photoshop & Illustrator.
• Motion design & animation skills with After Effects, LottieFiles, or similar tools.
• Hands-on experience with 3D design tools such as Blender, Cinema4D, or Maya.
• Solid understanding of user-centered design principles, wireframing, and prototyping.
• Knowledge of responsive design for web and mobile.
• Basic understanding of HTML, CSS, JavaScript to collaborate effectively with developers.

Good to Have

• Experience with Three.js, WebGL, or Unity for interactive 3D UI.
• Familiarity with motion design principles and AR/VR-based design.
• Understanding of version control basics (Git) for design-developer workflows.

About Us:

Kredmint is a forward-thinking fintech company dedicated to revolutionizing the financial landscape with innovative solutions that empower individuals and businesses. Our mission is to provide seamless, intuitive, and secure financial services that enhance the user experience. We are looking for a talented UI/UX Designer to join our dynamic team and contribute to shaping the future of financial technology.

Job Summary:

We are seeking a creative and detail-oriented UI/UX Designer to join our team. The ideal candidate will have a passion for designing intuitive and engaging user experiences. You will work closely with product managers, developers, and other stakeholders to translate business requirements into user-centric designs that delight our customers.

Responsibilities:

1) User Research & Analysis:

• Conduct user research to understand user needs, behaviors, and pain points.
• Analyze user feedback and usage data to inform design decisions.

2) UI/UX Design:

• Create wireframes, storyboards, user flows, process flows, and site maps to effectively communicate interaction and design ideas.
• Design intuitive, user-centric interfaces and experiences.
• Develop high-fidelity mockups and prototypes that clearly illustrate functionality and design concepts.

3) Collaboration & Communication:

• Collaborate with product managers and developers to define and implement innovative solutions for product direction, visuals, and experience.
• Communicate design ideas and prototypes to developers.
• Work closely with the development team to ensure the feasibility and implementation of the design.

4) Testing & Iteration:

• Conduct usability testing and gather feedback.
• Iterate on designs based on user feedback and usability test results.
• Stay up-to-date with the latest UI/UX trends, techniques, and technologies.
• Brand Consistency:
• Ensure that the design aligns with the company's brand identity and guidelines.
• Maintain design consistency across all digital platforms.

Qualifications:

• Bachelor’s degree in Design, Human-Computer Interaction (HCI), or related field, or equivalent practical experience.
• Proven experience as a UI/UX Designer, with a strong portfolio showcasing your design work.
• Proficiency in design and prototyping tools such as Sketch, Figma, Adobe XD, InVision, etc.
• Strong understanding of user-centered design principles and practices.
• Experience with conducting user research and usability testing.
• Excellent visual design skills with sensitivity to user-system interaction.
• Ability to present your designs and sell your solutions to various stakeholders.
• Up-to-date with the latest UI/UX trends, techniques, and technologies.
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills.

Nice to Have:

• Experience in the fintech industry.
• Knowledge of HTML/CSS and JavaScript for rapid prototyping.
• Familiarity with Agile/Scrum development processes.

Why Join Us:

• Be part of a dynamic and innovative team at the forefront of fintech.
• Work on challenging and impactful projects.
• Opportunity for growth and professional development.
• Competitive salary and benefits package.
• Flexible working hours and remote work options.

About the Role

At Ceryneian, we’re building a next-generation, research-driven algorithmic trading platform aimed at democratizing access to hedge fund-grade financial analytics. Headquartered in California, Ceryneian is a fintech innovation company dedicated to empowering traders with sophisticated yet accessible tools for quantitative research, strategy development, and execution.

Our flagship platform is currently under development. As a Backend Engineer, you will play a foundational role in designing and building the core trading engine and research infrastructure from the ground up. Your work will focus on developing performance-critical components that power backtesting, real-time strategy execution, and seamless integration with brokers and data providers. You’ll be responsible for bridging core engine logic with Python-based strategy interfaces, supporting a modular system architecture for isolated and scalable strategy execution, and building robust abstractions for data handling and API interactions. This role is central to delivering the reliability, flexibility, and performance that our users will rely on in fast-moving financial markets.

We are a remote-first team and are open to hiring exceptional candidates globally.

Core Tasks

·      Build and maintain the trading engine core for execution, backtesting, and event logging.

·      Develop isolated strategy execution runners to support multi-user, multi-strategy environments.

·      Implement abstraction layers for brokers and market data feeds to offer a unified API experience.

·      Bridge the core engine language with Python strategies using gRPC, ZeroMQ, or similar interop technologies.

·      Implement logic to parse and execute JSON-based strategy DSL from the strategy builder.

·      Design compute-optimized components for multi-asset workflows and scalable backtesting.

·      Capture real-time state, performance metrics, and slippage for both live and simulated runs.

·      Collaborate with infrastructure engineers to support high-availability deployments.

Top Technical Competencies

·      Proficiency in distributed systems, concurrency, and system design.

·      Strong backend/server-side development skills using C++, Rust, C#, Erlang, or Python.

·      Deep understanding of data structures and algorithms with a focus on low-latency performance.

·      Experience with event-driven and messaging-based architectures (e.g., ZeroMQ, Redis Streams).

·      Familiarity with Linux-based environments and system-level performance tuning.

Bonus Competencies

·      Understanding of financial markets, asset classes, and algorithmic trading strategies.

·      3–5 years of prior Backend experience.

·      Hands-on experience with backtesting frameworks or financial market simulators.

·      Experience with sandboxed execution environments or paper trading platforms.

·      Advanced knowledge of multithreading, memory optimization, or compiler construction.

·      Educational background from Tier-I or Tier-II institutions with strong computer science fundamentals, a passion for scalable system design, and a drive to build cutting-edge fintech infrastructure.

What We Offer

·      Opportunity to shape the backend architecture of a next-gen fintech startup.

·      A collaborative, technically driven culture.

·      Competitive compensation with performance-based bonuses.

·      Flexible working hours and a remote-friendly environment for candidates across the globe.

·      Exposure to financial modeling, trading infrastructure, and real-time applications.

·      Collaboration with a world-class team from Pomona, UCLA, Harvey Mudd, and Claremont McKenna.

Ideal Candidate

You’re a backend-first thinker who’s obsessed with reliability, latency, and architectural flexibility. You enjoy building scalable systems that transform complex strategy logic into high-performance, real-time trading actions. You think in microseconds, architect for fault tolerance, and build APIs designed for developer extensibility.

This role requires a self-motivated leader with direct Product Management experience delivering Solutions around MS Teams Telephony. Candidate must have a keen sense of the overall UCC market, competitive awareness of the India Unified Communications and Collaboration solutions market and provide critical strategic direction related to India Domestic and Global UC objectives.

The Candidate will be responsible for the India UCaaS/MCS objectives and targets. Also, responsible for Product Life cycle management that involves Envisage, Concept, Framework, Partnerships, Process, Engineering validation, Documentation, GTM etc.

the other responsibility involves Pricing, Bundling, Enablement through Trainings, Adoption and Growth strategy that plugs into our entire UCaaS/MCS portfolio. Critical to success will be identifying Enterprise and Partner offers, migrating customers to the next generation UCC platform with Regulatory compliance, differentiated solution capabilities ensuring that lifecycle management and improving adoption services.

The Product Manager will champion and execute across cross-functional teams and drive solution enablement discussions with Sales, Solutions, Engineering, Service Assurance, Operations, Technology & Service Development teams. The successful candidate will be setting objectives and delivering results that have a significant impact on product adoption.

The Product Manager will champion projects through the Tata Communications New Product Introduction/Agile Development process and lead the UCaaS/MCS Workstream that is accountable for the delivery and customer acceptance of the solutions.

The Global Product Manager will be fully responsible for the Annual Operating Plan (AOP), P&L and CAPEX/OPEX of all UCaaS/MCS business initiatives and programs. Key focus will be on Gross and Net Revenue contribution and growth targets that are assigned to the UCaaS/MCS portfolio.

JD -

Given our business model, where our customers pay us over time, Customer experience is absolutely vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a leader to own driving success for our customers. This role includes responsibilities for Customer experience, retention and Customer Success (e.g., onboarding, support, services, adoption, advocacy, retention, etc.)

• Drive Customer Experience Outcomes
• Define and Optimize Customer Lifecycle
• Manage Customer Experience Activities
• Measure the Effectiveness of Customer Experience processes
• Build a World-class Team
• Inspire Customer Success Across Company

Requirements -

• 1-4 years experience in leading customer-facing organizations
• Ability to manage influence through persuasion, negotiation, and consensus building
• Ideally combined background in E-commerce or Saas industries
• Strong empathy for customers AND passion for revenue and growth
• Deep understanding of value drivers in recurring revenue business models
• Analytical and process-oriented mindset
• Demonstrated desire for continuous learning and improvement
• Enthusiastic and creative personality with the ability to inspire others
• Excellent communication and presentation skills

HUGHES SYSTIQUE CORPORATION (HSC) is an award-winning software solutions and services company that has been instrumental in steering the digital transformation journey of its clients from the forefront.  Headquartered in Rockville, Maryland USA with development centres in Gurgaon and Bengaluru, India, we work for a wide variety of clients ranging from Fortune 100 Tier 1 equipment vendors & ISVs to small and innovative start-ups with operations in US, Europe, UK, South East Asia, Japan, India etc.

Skillset Required:

• Strong experience in Java coding and Selenium
• Experience in developing automation frameworks from scratch
• Good experience in API testing
• Strong background and experience of working in tooling or QA automation
• Proficient with bug tracking and test management toolsets to support development processes
• Strong problem-solving and analytical skills

Key Work Responsibilities:

• Provide thought leadership in providing the test methods to be adopted as per project needs.
• Designing, developing and supporting frameworks for our test infrastructure and providing automation expertise to our development teams
• Research, recommendation and implementing tools as needed with the goal of increasing automation
• Prepare test plan, test estimates for committed work
• Assess the dependencies from different teams, communicate well in advance and work to close the dependencies.