Product Manager

Company Description

Connect and Heal - CNH Care is a healthcare organization based in Bengaluru that provides holistic outcome-focused, patient-centric care. The company serves as the first point of contact for the healthcare needs of employees and their families through virtual and in-person care. With a subscriber base of over 6 million lives, Connect and Heal aims to provide a care continuum by offering integrated healthcare services, including acute and primary care, emergency response, chronic care management, preventive health checks, diagnostics, and hospital assistance.

Role Description

This is a full-time on-site role for a Customer Care Executive at Connect and Heal - CNH Care. The Customer Care Executive will be responsible for providing customer support, ensuring customer satisfaction, delivering exceptional customer service, and effective communication. They will also be responsible for sales-related tasks to promote the company's services.

Responsibilities:

• Handling customer queries via any support channel
• Approach all queries with customer centric attitude
• Offering exceptional customer service and satisfaction
• Help build and improve processes
• Adhere to set standards of TAT and SLA
• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• 1 to 3 years’ experience in a customer support role
• Can handle verbal and non-verbal process (chat, email, phone)
• Excellent interpersonal skills
• Excellent written and oral communication skills in English and Hindi
• A quick learner
• Ability to make high quality decisions & Multi task.

Language Proficiency: English (Fully proficient), Hindi (working proficiency), Marathi & Telegu( limited working proficiency), Tamil & Kannada ( Elementary proficiency) 

CTC offered: 2- 3.50 LPA

Location: Bangalore, HSR Layout

Looking for candidates only with tier 1 colleges OR have a minimum 1yr of experience in a product-based company.

The primary role is a Frontend software engineer, designing and building user-friendly and intuitive applications
You will be involved and drive product & design discussions.

Desired Skills
● Minimum 1+ years of coding experience.
● Proficiency using modern web development technologies and techniques, including HTML5, CSS, JavaScript, etc.
● Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.
● Programming experience with at least one modern framework such as ReactJS or VueJs.
● A strong product design sense.
● Understand end user requirements, formulate use cases and come up with effective solutions.
● Good understanding of REST APIs and the web in general.
● Ability to build a feature from scratch & drive it to completion.
● Excellence in technical communication with peers and non-technical cohorts.
● Ability to learn and work independently and make decisions with minimal supervision

What You Bring to the team:

• 2-5 years of working experience in game development, preferable 2D games.
• Excellent knowledge of Unity, including experience with scripting, textures, animation, GUI styles, user session management.
• Good knowledge of game physics and particle systems
• Experience of shipping out games on Android/ iOS and rolling out updates to them
• Ability to plan and estimate timelines of new features/ releases.
• Expert in debugging
• Strong understanding of object-oriented programming, data structure and algorithms

Extra Gems for:

• Experience of working in Product industry
• Good understanding of client/ server interaction
• Experience of working on a mobile multiplayer games on scale, will be a huge plus
• Experience with Android development / Objective C
• Open source contributions, interesting hobby projects.
• Experience optimising for memory and space
  
  

Your responsibilities would include:

• As an Associate Unity game developer, you will be part of the Unity Dev team and will be responsible for the front-end (client) side development.
• You would design, build and maintain efficient, reusable, and reliable code
• Implement new game features and services 
• Continuously improve the game quality by fixing crashes, ANRs, performance related issues to deliver exceptional experience to our users.
• Integrate third party SDKs like Analytics, Monetisation, Crash reporting etc.
• Create, debug, maintain and optimise the game, and related in-house written libraries used for the game’s development.
• Reporting to team lead regularly in clear and structured way regarding your progress. Proactive communication is a must when deadlines are getting missed.

Why Us?

• High Growth Startup environment 
• Company sponsored courses and education material
• Lots of learning opportunities 
• Work with a super-talented team of professionals
• Informal work-culture, Casual Dress Code, multiple outings and trips
• Performance Based Bonus
• Competitive Salary
• Medical Insurance for you and your family 
• Subsidies Lunch and Unlimited Snacks, Tea & Coffee in the house at all times

The ideal candidate will be responsible for designing, developing, testing, and debugging mobile applications for the company. Using Swift / Kotlin this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities

• Designing, developing, and testing UI for mobile applications
• Build reusable code and libraries for future use
• Accurately translate user and business needs into functional frontend code

Qualifications

• 3+ years' experience in frontend development
• Experience building mobile applications using Kotlin or Swift.

Desired Candidate Profile

• Graduate with experience in gold loan mandatory
• Strong verbal and written communication skills
• Willingness to travel extensively
• Strong bias for action & driving results in a high performance environment

• You will be responsible for the entire recruitment process. You will work in sourcing the right candidate for the right job using multiple sources - social, online, offline, etc. plus College Campuses.
• You will plan, schedule, and oversee all our interviews and ensure it follows a process and schedule.
• You will create talent pipelines for our immediate and future requirements.
• Acquire potential candidates through various online channels (LinkedIn, Indeed, Glassdoor, Naukri, etc.) plus Engineering College Campuses
• Proactively promote and lead activities for adoption of company values for a positive office culture.
• Be a thought partner to the leadership team in developing and maintaining a strong culture
• Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently.
• Develop, promote, and implement opportunities for skills and professional development of team members.
• info at teansoft.com your profile

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
• Execute our visual strategy and calendar to be deployed across all digital channels.
• Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
• Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.

• 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
• Animation and video editing skills will be an added advantage, but not mandatory.
• Can work independently and in a team to manage multiple projects and aggressive deadlines.
• Ability to work in a fast-paced environment with high volumes.
• Exceptional attention-to-detail.
• Must be proficient in Adobe Creative Suite.
• Understand competitive and best-in-class design practices for digital content.
• Ability to uncover digital design trends and implement them wherever required.

The Integrated Penguin is a young, award-winning creative tech outfit that crafts branding, website, apps and design solutions.

Our Business Offerings:

Branding & Communications

Digital Solutions

Interactive Design (UI/UX)

TIP Gaming is our brand new offering

that uses technology to reimagine customer engagement and marketing for our clients.

We have worked with both Indian and international brands, from working for the State Government to helping a world-famous cosmetic brand get online with an e-learning platform.

The ideal candidate will lead initiatives to generate and engage with business partners to build new business for the company. This candidate will be focused and have strong communication skills. They should be able to think critically when making plans and have a demonstrated ability to execute a particular strategy. 

Responsibilities

• Identify partnership opportunities
• Develop new relationships in an effort to grow business and help the company expand
• Maintain existing business
• Think critically when planning to assure project success

Qualifications

• Bachelor's degree or equivalent experience
• 3 - 4 years' prior industry-related business development experience
• Strong communication and interpersonal skills
• Strong Creative-Tech Agency background
• Proven knowledge and execution of successful development strategies
• Focused and goal-oriented